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  • NEW
    Provider Snapshot

    July 18, 2025
    The global services market is highly dynamic and evolving rapidly. This transformation is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are reassessing their market positions and refining their growth strategies. As enterprises explore sourcing models to unlock additional value, evaluating new technology offerings and different pricing models is imperative. Everest Group’s Provider Snapshots offer a holistic and integrated view of leading providers to aid strategic decision-making for providers and enterprises in this dynamic market. These reports provide a fact-based view of leading providers across dimensions.
  • NEW
    Provider Snapshot

    July 18, 2025
    The global services market is highly dynamic and evolving rapidly. This transformation is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are reassessing their market positions and refining their growth strategies. As enterprises explore sourcing models to unlock additional value, evaluating new technology offerings and different pricing models is imperative. Everest Group’s Provider Snapshots offer a holistic and integrated view of leading providers to aid strategic decision-making for providers and enterprises in this dynamic market. These reports provide a fact-based view of leading providers across dimensions.
  • NEW
    State of the Market

    July 18, 2025
    Application Management Services (AMS) is transforming significantly as enterprises demand more agility, efficiency, and business-aligned outcomes from their application environments. With rising customer expectations and growing pressure to optimize costs, enterprises are migrating from fragmented legacy estates to adopt cloud-native, modular, and AI-augmented application landscapes. This transition enables faster change cycles and greater resilience and supports compliance, sustainability, and governance goals. Amid economic headwinds, AMS is emerging as a key lever for operational stability and business value. Enterprises are investing in AMS initiatives that deliver measurable outcomes, cost reduction, improved responsiveness, and proactive risk mitigation. Simultaneously, providers are transforming their AMS portfolios through partnerships with hyperscalers, Independent Software Vendors (ISVs), and platform providers while building proprietary IP and accelerators to drive differentiated value. Regional delivery expansion and proximity support have become key focus areas to enhance client intimacy and execution agility. As these trends converge, Zero-Ops is emerging as a cornerstone of next-generation AMS. This model uses intelligent, autonomous, and self-managing operations to offer a path toward simplified, adaptive, and future-ready application management. In this report, we examine how enterprise expectations, technology adoption patterns, and provider strategies are reshaping the AMS landscape. The report also explores the evolution of Zero-Ops and what it means for enterprises and providers.
  • NEW
    Thematic Report

    July 18, 2025
    The Middle East has evolved significantly over the past decade, with major strides in digital innovation, sustainability, and AI-infused projects. As nations seek to reduce their reliance on the oil and gas sector, they are actively diversifying into emerging industries. Complementing this shift, the engineering services market in the region is substantially growing, fueled by investments in infrastructure, clean energy, and next-generation technologies. Guided by national visions and digital innovation strategies, industries are now pursuing strategic partnerships to accelerate progress. This report explores the Middle East’s engineering services landscape, analyzing region-specific nuances, growth dynamics, talent availability, demand themes across dominant industries, and outsourcing trends across key verticals. It highlights major countries in the region and offers insights into their growth drivers, inhibitors, talent profiles, and active enterprises. Additionally, the report provides a forward-looking perspective on growth opportunities and serves as a guide for providers aiming to navigate this evolving market.arti
  • NEW
    Tech Launch Perspective

    July 18, 2025
    NVIDIA’s AI Blueprint for Fraud Detection introduces a reference architecture designed to modernize and accelerate fraud detection in financial services using agentic AI components. Announced at Money 20/20 in June 2025, the blueprint combines graph neural networks, XGBoost scoring, and Triton Inference Server for real-time, high-volume fraud risk scoring. It also incorporates Shapley value-based explainability to meet regulatory expectations for transparency in AI decision-making. This report reviews NVIDIA’s positioning and technical approach in the context of enterprise Financial Crime Compliance (FCC) transformation. It highlights key strengths, such as up to 40% improvement in fraud detection accuracy, 93% reduction in false positives, and production-ready deployment across AWS and NVIDIA AI Enterprise environments. However, the blueprint stops short of offering an end-to-end compliance platform. It lacks built-in modules for AML transaction monitoring, sanctions screening, or case investigation, limiting its role to foundational AI enablement. The report also identifies challenges around integration with legacy systems and the need for greater transparency in co-delivery models with ecosystem partners such as Infosys and Cloudera. This report will be valuable for banking and FinTech leaders, compliance heads, and CTOs looking to build scalable, explainable AI-driven fraud detection pipelines without overhauling their full compliance stack.
  • NEW
    Thematic Report

    July 18, 2025
    The front office in wealth management enterprises is transforming fundamentally as firms respond to rising investor expectations, increasing regulatory complexity, and the growing demand for scalable personalization. As traditional Customer Relationship Management (CRM) and advisory models fall short, enterprises are redesigning client acquisition and engagement journeys using modular platforms, gen AI assistants, and behavioral intelligence. This report presents Everest Group’s perspective on how front office operations are evolving in wealth management. It explores key business functions such as new business acquisition, client management, and advisory services. Each function is examined through the lens of operational complexity, process-level fragmentation, and digital penetration, offering deep insights into account onboarding, service orchestration, and goal-based financial planning. The report also highlights how enterprise platforms and WealthTech providers are enabling front office transformation through digital onboarding, CRM integration, AI-enabled engagement, and planning tools. It outlines that hyper-personalization, unified servicing, and predictive workflows shape each front office function’s directional future. Furthermore, the report discusses the broader ecosystem implications across technology infrastructure, service models, and orchestration strategies.
  • NEW
    Thematic Report

    July 18, 2025
    The Cannes Lions International Festival of Creativity 2025 reflected the key shifts transforming the global creative and marketing landscape. As brands navigate growing complexity, from technology disruption to changing consumer expectations, this year’s festival focused on how creativity is evolving to become more intelligent, inclusive, and impact-driven. Central themes included AI’s role as a creative collaborator, the convergence of media and commerce, and the increasing importance of trust, sustainability, and brand authenticity. This report, The Pulse of Cannes Lions 2025: Redefining the Creative Frontier, explores key themes that shaped the Cannes Lions 2025 dialogue, from reimagining creative partnerships and rising performance-driven storytelling to the need for compliance, transparency, and cultural relevance. It shows how marketing leaders are adapting their strategies to keep pace with disruptions, while delivering long-term brand value in an increasingly competitive and fragmented environment. In addition to synthesizing key insights from the event, the report includes Everest Group’s perspectives on what these developments mean for service providers, technology providers, and design agencies. It offers strategic recommendations on how these players can evolve their capabilities, reposition their offerings, and support clients in building agile, measurable, and future-ready creative strategies.
  • NEW
    Viewpoint

    July 17, 2025
    This report explores the seismic shift unfolding in the consulting landscape as generative AI advances from experimental novelty to core service enabler. In the face of rising client expectations for faster insights, hyper-personalized recommendations, and outcome-based pricing, traditional time-and-materials models are giving way to AI-driven asset-based delivery. By surveying the state of large language models, agent architectures, and emerging multi-agent orchestration platforms, the report highlights why consulting firms must move quickly to integrate generative AI into both client-facing solutions and internal workflows. Drawing on analyses of leading providers’ strategies – from Bain’s OpenAI partnership and PwC’s enterprise-grade deployments to Accenture’s multi-billion-dollar AI investments – the report offers a clear, two-tiered roadmap. First, act now use cases to deliver immediate value through automated data cleansing, AI-powered reporting bots, and scenario-generation tools. Second, invest and experiment initiatives to prepare firms for next-generation capabilities such as autonomous advisory assistants and end-to-end AI platforms. Together, these recommendations equip consultants to unlock measurable productivity gains, reduce cost overruns, and identify new revenue streams. Whether you lead a strategic practice, oversee technology implementation, or direct data advisory teams, this report provides actionable frameworks to prioritize AI investments, redesign talent mixes, and evolve operating models. Readers will gain practical guidance on governance and risk/change management to ensure that AI deployments not only accelerate delivery but also uphold quality, compliance, and ethical standards.
  • NEW
    Viewpoint

    July 17, 2025
    In today’s dynamic innovation landscape, Research, Development, and Innovation (RD&I) teams face the dual challenge of accelerating time-to-market while operating under strict budgets. Traditional portfolio management approaches rely on manual processes and fragmented data, often resulting in delayed, misaligned, or suboptimal decisions. Systems of Execution (SoE) represent a transformative approach to pipeline and portfolio prioritization. By leveraging agentic AI for contextual decision-making, automating execution workflows, and enabling real-time data integration across systems, SoE close the gap between insight and action. This Viewpoint presents a four-pillar framework covering AI orchestration, process automation, data architecture, and governance readiness. The result: improved resource allocation, better alignment with strategic goals, faster portfolio responsiveness to market shifts, and minimized costly missteps. With providers accelerating SoE deployments, RD&I leaders have an opportunity to rethink prioritization at an enterprise scale.
  • NEW
    Webinar

    July 16, 2025
    Agentic AI is fast becoming the most talked-about breakthrough in enterprise technology, promising transformative outcomes across cost, efficiency, and revenue generation. Yet as organizations explore its potential, they also face rising uncertainty around trust, data governance, ROI, and a rapidly evolving vendor ecosystem. Watch Everest Group experts Chirajeet Sengupta and Anil Vijayan as they unpack the current state of agentic AI adoption, the pressing considerations for enterprises, and what the road ahead may look like. This session offered insights into where agentic AI is delivering value, how leaders are managing key risks, and what changes we can expect in the next 2–5 years. Whether you’re an enterprise executive or a technology provider, this is your chance to separate signal from noise and understand the trajectory of this powerful innovation.