Showing 175 results
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July 17, 2025This report explores the seismic shift unfolding in the consulting landscape as generative AI advances from experimental novelty to core service enabler. In the face of rising client expectations for faster insights, hyper-personalized recommendations, and outcome-based pricing, traditional time-and-materials models are giving way to AI-driven asset-based delivery. By surveying the state of large language models, agent architectures, and emerging multi-agent orchestration platforms, the report highlights why consulting firms must move quickly to integrate generative AI into both client-facing solutions and internal workflows. Drawing on analyses of leading providers’ strategies – from Bain’s OpenAI partnership and PwC’s enterprise-grade deployments to Accenture’s multi-billion-dollar AI investments – the report offers a clear, two-tiered roadmap. First, act now use cases to deliver immediate value through automated data cleansing, AI-powered reporting bots, and scenario-generation tools. Second, invest and experiment initiatives to prepare firms for next-generation capabilities such as autonomous advisory assistants and end-to-end AI platforms. Together, these recommendations equip consultants to unlock measurable productivity gains, reduce cost overruns, and identify new revenue streams. Whether you lead a strategic practice, oversee technology implementation, or direct data advisory teams, this report provides actionable frameworks to prioritize AI investments, redesign talent mixes, and evolve operating models. Readers will gain practical guidance on governance and risk/change management to ensure that AI deployments not only accelerate delivery but also uphold quality, compliance, and ethical standards.
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June 30, 2025Enterprises are shifting from traditional project-based models to product-aligned operating models that enable speed, agility, and better alignment with customer value. This shift demands more than structural adjustments; it requires a fundamental redesign of how organizations operate across teams, processes, talent, and technology. This Everest Group Viewpoint introduces the Reinvent, Redefine, Reshape, and Reimagine 4R framework to guide enterprise-wide transformation: Reinvent organizational design to enable cross-functional, outcome-driven teams Redefine processes for iterative, value-centric delivery Reshape talent through competency-based, product-oriented roles Reimagine technology as a scalable, modular platform that powers rapid innovation This report outlines how organizations can dismantle silos, streamline governance, and empower teams with the autonomy and tools needed to deliver sustained business impact. It addresses common roadblocks, such as legacy systems, fragmented accountability, and skill mismatches, while offering ways to achieve measurable improvements in time-to-market, operational efficiency, and stakeholder satisfaction. The report is a pragmatic guide for business and technology leaders seeking to modernize operating models and build resilient, product-driven enterprises.
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June 10, 2025The age of Systems of Execution (SoE) is upon us, where intelligent, autonomous platforms do not just inform decisions but act on them in real time. This shift is rendering traditional systems and static consulting models obsolete. Enterprises now demand real-time orchestration, dynamic workflows, and embedded intelligence across functions. As this transformation accelerates, consulting firms are being called to move beyond strategy and become orchestrators of scalable, AI-powered solutions. This Everest Group Viewpoint unpacks how SoE is reshaping enterprise operating models and catalyzing a once-in-a-generation transformation in the consulting industry. It explores emerging client demands such as dynamic decision execution, autonomous workflows, and AI-first operating models. It also highlights service lines where these expectations are most prominent, ranging from risk and governance to talent consulting, and outlines the investments firms must make to stay competitive. The report provides a strategic lens into how consulting providers can lead in the SoE economy, and what it takes to drive sustainable enterprise transformation in this new era. Scope All industries and geographies Contents In this report, we examine: Examine how SoE are reshaping enterprise operating models and overcoming legacy systems’ limitations Analyze shifting client expectations and the evolving role of consulting firms in the age of autonomous execution Identify key SoE-aligned service areas and capabilities – spanning operations, technology, risk, and talent Offer strategic guidance for consulting providers to position, invest, and lead in the SoE economy
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April 09, 2025In today’s dynamic talent market, organizations must actively monitor key roles and skills, both in-demand and emerging, to enable strategic workforce planning. Higher demand may indicate more significant competition for talent or a higher risk of attrition, making it vital to analyze talent demand trends to anticipate external competition and identify leading industries for talent acquisition. Everest Group’s half-yearly report offers insights into monthly IT services talent demand trends across India, highlighting top industries, roles, and skills based on H2 2024 demand. Leveraging data from our Talent Genius™ tool, this report comprehensively analyzes the current talent market, empowering organizations to stay competitive, plan for future workforce needs, and make informed talent acquisition decisions. Scope Industry: IT services Geography: India Contents In this report, we analyze talent demand trends in India's IT services sector on a national scale. Additionally, we provide detailed profiles of 15 major Tier-1 and Tier-2 cities, offering insights into talent demand trends, top industries, key roles, and essential skills in each location.
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Tech Launch Perspective
Telecommunications – Review of NetoAI’s TSLAM 1.5B Product Launch
March 12, 2025Telecom-specific AI-powered solutions will be vital in optimizing telecom infrastructure and delivering next-generation connectivity as 5G, Open RAN, and network disaggregation gain momentum. The industry is significantly transforming, with Large Language Models (LLMs) and Small Language Models (SLMs) being increasingly adopted to automate, optimize, and enhance network operations, customer service, and infrastructure planning. Unlike generic AI models, industry-specific LLMs and SLMs are designed to understand, process, and generate telecom-relevant insights, making them more efficient and accurate for domain-specific applications. SLMs are particularly valuable for low-power, real-time AI applications, making AI-driven network optimization and diagnostics more scalable. This LLM integration offers numerous benefits, including improved efficiency, personalized customer interactions, and advanced network optimization. In this report, we explore NetoAI’s SLM product TSLAM 1.5B's transformative potential, examining its key features and impact on network management, customer support, and security assistance. We also provide insights into its market positioning, key benefits, and broader implications for telecom enterprises as they cost-effectively adapt to sustainable standards. Scope All industries and geographies Contents In this report, we: Provide insights into the global telecommunications industry Examine NetoAI’s current positioning and alignment among telecommunication enterprises Explore the features, benefits, and challenges of NetoAI’s product TSLAM 1.5B Membership(s) Application Services Artificial Intelligence (AI) Banking and Financial Services Information Technology Cloud and Infrastructure Services Clinical Development Technology Cybersecurity Data & Analytics Digital Services Digital Workplace Enterprise Platform Services (EPS) Healthcare Payer and Provider Information Technology Insurance Information Technology Marketing and Interactive Experience Life Sciences Information Technology Retail and CPG Sustainability Technology and Services Sourcing and Vendor Management
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Feb. 26, 2025Rapid digital transformation is driving organizations to rethink their change management approach. While enterprises recognize the need for agility and adaptability, traditional change management frameworks lack scalability, agility, and integration with enterprise platforms, leading to inefficiencies and failed transformation efforts. Thus, organizations are adopting Platform-led Change Management (PCM), a technology-enabled approach that integrates advanced analytics, automation, and enterprise-wide visibility to enhance transformation outcomes. In this report, we evaluate PCM’s transformative potential, industry adoption trends, and key platform features that enhance visibility, operational efficiency, and data-driven decision-making. It offers insights into PCM’s role in shaping future change management strategies and recommends an actionable roadmap for enterprises to maximize RoI and workforce engagement. It examines key trends shaping PCM adoption, including rising AI-driven insights, scalable enterprise platforms, and industry-specific customization. By leveraging automation, behavioral analytics, and predictive modeling, PCM enables organizations to track change readiness, optimize workforce engagement, and ensure seamless technology adoption. Scope All industries and geographies Contents In this report, we: Examine traditional change management approaches and their challenges Evaluate PCM adoption trends and key platform features Offer strategic recommendations for successful PCM implementation Assess PCM’s future outlook Membership(s) Digital Services Sourcing and Vendor Management
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State of the Market
The Evolving Future of Digital Transformation Consulting for Enterprises and Service Providers
Feb. 03, 2025Digital transformation consulting services are vital in helping enterprises enhance operational efficiency, improve customer experiences, and make data-driven decisions. Organizations are moving toward agile, outcome-driven transformation initiatives, emphasizing speed, flexibility, and cost efficiency. The growing reliance on AI, automation, and cloud computing is fueling demand for consulting services to help enterprises navigate digital complexities while optimizing business processes. Enterprises are seeking expert guidance to align technology investments with long-term business goals. Providers are expected to offer flexible, industry-specific solutions that deliver measurable impact and optimize return on investment. This report comprehensively analyzes the global digital transformation consulting services market, highlighting market trends, adoption challenges, and provider capabilities. It highlights the importance of strategic partnerships with cloud, AI, and cybersecurity providers, talent development and workforce upskilling, and research and development in emerging technologies to remain at the forefront of innovation-led transformation. The digital transformation consulting market is expected to grow through 2025 as enterprises accelerate digital adoption. Additionally, the rise of outcome-based consulting models, where providers align their fees with measurable business results such as cost savings, revenue growth, and operational efficiencies, is set to redefine consulting engagements. This report equips enterprises with a strategic framework to navigate market trends, assess consulting capabilities, and optimize their digital transformation initiatives. With the right consulting partnerships and a well-defined digital strategy, enterprises can successfully drive innovation, enhance competitiveness, and achieve sustainable growth in an increasingly digital world. Scope All industries and geographies Contents In this report, we examine: The digital transformation consulting services market Digital transformation consulting adoption trends and market overview Buyer insights Solutions’ characteristics Digital transformation consulting’s future for enterprises and providers Membership(s) Digital Services Sourcing and Vendor Management
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Jan. 29, 2025This breaking viewpoint provides Everest Group’s view on how AI infusion – integrating AI into existing enterprise workflows – will outpace full AI replacement in key industries. It explores AI's role in financial services, healthcare, and regulatory compliance, where real-time fraud detection, anomaly identification, and instant diagnostics are driving transformation. The viewpoint highlights the advantages of embedding AI within current systems to enhance efficiency, reduce latency, and optimize decision-making. It provides insights into market trends, enterprise adoption strategies, and the evolving regulatory landscape, helping businesses navigate AI-driven innovation while maintaining operational continuity. Membership(s) Available to all membership areas
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Thematic Report
Technology Vendor Spotlight for Blockchain Platforms
Jan. 15, 2025As blockchain technology matures, it has evolved beyond its roots in cryptocurrency to become a versatile tool enabling transformative applications across industries. Enterprises are increasingly adopting blockchain to enhance trust, transparency, and operational efficiency, fueling demand for enterprise-grade platforms. However, the diverse blockchain provider landscape presents challenges in selecting the right-fit provider for specific enterprise needs. When evaluating blockchain providers, enterprises should prioritize factors such as support for decentralized finance use cases, asset tokenization, and convergence with emerging technologies such as AI. Providers must also integrate with existing enterprise ecosystems, offer interoperability solutions, and support vertical-specific applications to ensure effective deployment. This report explores the blockchain technology vendor landscape, profiling 14 major providers. It assesses their capabilities across the blockchain value chain, from infrastructure to application services, and highlights industry trends such as AI-blockchain synergy, innovative use cases, and enterprise adoption strategies. Scope All industries and geographies Contents In this report, we examine: Market trends and provide an industry-wide view of blockchain adoption, highlighting sector performance and key demand drivers Platforms that accelerate blockchain adoption, supported by initiatives from key providers driving blockchain progress Company overview, top industries and geographies served, noteworthy clients, partnerships, supported platforms, recent deals, key applications, and illustrative use cases Membership(s) Digital Services Sourcing and Vendor Management
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State of the Market
Creating Value with a Purpose: Impact Sourcing State of the Market 2024
Dec. 27, 2024The impact sourcing ecosystem is rapidly expanding due to the growing interest in sustainable and socially responsible business practices. Enterprises and providers are increasingly incorporating diverse and underserved talent into their operations due to cost efficiency, access to specialized talent, and alignment with ESG and SDG objectives. Traditional providers dominate hiring volumes, while specialists see steady growth in revenue and headcount as they refine talent initiatives and partner with NGOs and educational institutions. Buyers recognize the dual value of cost benefits and corporate citizenship, advocating for more robust reporting and impact sourcing policies’ disclosure. In response, providers are investing in enhanced training programs, certifications, and technology upskilling, enabling impact workers to transition to more complex, higher-value roles. Despite generative AI’s disruptive potential concerns, agentic AI emerges as a promising tool to empower the impact workforce. Key market trends include the CXM industry’s increasing contribution to impact sourcing revenue, growing adoption of impact workers in MEA and APAC regions, and alignment with regulatory frameworks promoting fair labor practices. Governments support impact sourcing through incentives and regulations, while providers adopt inclusive hiring strategies and offer tailored employee support to complement workforce diversity and drive social impact. In this report, we explore macroeconomic drivers, buyer feedback, and generative AI’s influence on the impact sourcing space. Africa stands poised to lead the global impact sourcing growth, showing this approach’s transformative potential in fostering a purpose-driven and sustainable business landscape. The report aims to enable enterprises and providers to incorporate impact sourcing and other inclusive talent management strategies in their organizations. Scope Broad industry with a focus on impact sourcing talent strategy Geography: global Impact sourcing programs of both impact sourcing specialists and traditional service providers This report is based on primary and secondary data collection, conversations with market participants (buyers, outsourcing service providers, and impact sourcing specialists), and fact-based research Contents In this report, we analyze: The concept of impact sourcing and the comprehensive impact sourcing market landscape, including market size, trends, and talent portfolio Impact sourcing’s talent management practices across the hire-to-retire cycle Buyers’ take on impact sourcing Impact sourcing engagement case studies Technology’s role on the impact sourcing market and the future of impact sourcing programs Memberships This Market Report is available to All Memberships
