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  • Viewpoint

    July 09, 2025
    Generative AI has moved from an experimental tool to a core enterprise engine, unlocking business value across the entire IT stack. Yet every new parameter-rich model brings a heavy sustainability price tag: soaring electricity draw, intensified cooling loads, and water usage that stretches local resources. The very clouds that promise digital transformation risk casting a shadow over global net-zero goals. In this Viewpoint, Everest Group unpacks the contradiction. We trace how exponential AI workloads are stress-testing hyperscalers’ original green growth pledges, such as 100 percent renewable energy, water-positive campuses, circular hardware, placing these commitments at a pivotal phase of execution and accountability. Beyond this, this Viewpoint focuses on future opportunities. Hyperscalers, based on their scale and influence, hold immense power to reset ambitions and raise the bar for sustainable growth. We examine how hyperscalers are already investing in next-generation technologies that can improve energy and resource efficiency, as well as how they can do more in the future. Ultimately, this Viewpoint offers a forward-thinking playbook for technology providers and enterprises navigating the intersection of AI and sustainability. By turning intent into impact, hyperscalers, their ecosystems, and enterprises can work together to drive responsible innovation that not only meets the moment but defines the next era of cloud leadership.
  • FEATURED
    Viewpoint

    June 17, 2025
    Enterprises have made cloud the operating backbone for AI, platform modernization, and continuous delivery, but governance practices remain reactive. Fragmented ownership, inconsistent tagging, and siloed tooling force finance and engineering teams to chase overspend long after budgets are breached, with 63% of organizations citing staying within forecasted cloud budgets as their top challenge. Systems of Execution (SoE) close this gap by fusing FinOps transparency with AIOps automation in an autonomous control plane. SoE continuously ingest cost, usage, and performance telemetry, apply AI decision logic, and enforce policy-aligned actions, such as resizing or pausing workloads, without human latency. By adopting SoE, organizations can transform cloud from a cost center into a self-optimizing performance engine that enforces budgets in real time, reduces variance, boosts resilience, and accelerates innovation cycles. The report charts a three-phase journey from reactive visibility to fully autonomous operations, detailing the data architecture, policy automation, AI decisioning, and governance pillars required at each step. It benchmarks ecosystem readiness, highlights emerging provider capabilities, and distils imperatives for enterprises, hyperscalers, and service partners, which include treating execution as a differentiator, embedding financial guardrails at run time, and redesigning services around continuous orchestration. Scope This report analyzes the cloud-governance gap, presents an SoE-led framework for autonomous financial and operational control, details a phased implementation roadmap, and offers guidance on selecting technology and service partners to enable self-optimizing cloud operations at scale. Contents All industries and geographies
  • Tech Launch Perspective

    March 20, 2025
    AI’s rapid evolution demands purpose-built computing infrastructure that balances cost-efficiency, scalability, and high performance. Training deep learning models requires massive computational power, pushing traditional hardware’s limits. Cloud providers and enterprises are seeking cost-effective yet robust solutions to train increasingly complex models while optimizing energy consumption and reducing latency. As enterprises increasingly adopt AI-driven solutions, cloud providers are taking the lead in innovation to meet these growing demands. Cloud providers such as AWS have been at the forefront of this transformation, investing heavily in custom AI chips to enhance deep learning training and inference capabilities. AWS’ Trainium and Inferentia stand out as powerful, cost-effective alternatives to conventional hardware. These chips enable organizations to scale AI applications seamlessly, reduce dependency on expensive third-party hardware, and enhance performance across cloud-based machine learning workflows. In this report, we explore the potential of Trainium2, an AWS chip launched at re:Invent 2024, examining its key features, including cost efficiency, ease of integration into different environments, and security and privacy concerns. We also provide insights into its market positioning, key benefits, and broader implications for enterprises. Scope All industries and geographies Contents In this report, we: Provide an overview of the Trainium2 chip that AWS launched at their re:Invent 2024 event Examine its current positioning and alignment in the AI infrastructure market Explore its specifications, benefits, and challenges
  • State of the Market

    Dec. 27, 2024
    The impact sourcing ecosystem is rapidly expanding due to the growing interest in sustainable and socially responsible business practices. Enterprises and providers are increasingly incorporating diverse and underserved talent into their operations due to cost efficiency, access to specialized talent, and alignment with ESG and SDG objectives. Traditional providers dominate hiring volumes, while specialists see steady growth in revenue and headcount as they refine talent initiatives and partner with NGOs and educational institutions. Buyers recognize the dual value of cost benefits and corporate citizenship, advocating for more robust reporting and impact sourcing policies’ disclosure. In response, providers are investing in enhanced training programs, certifications, and technology upskilling, enabling impact workers to transition to more complex, higher-value roles. Despite generative AI’s disruptive potential concerns, agentic AI emerges as a promising tool to empower the impact workforce. Key market trends include the CXM industry’s increasing contribution to impact sourcing revenue, growing adoption of impact workers in MEA and APAC regions, and alignment with regulatory frameworks promoting fair labor practices. Governments support impact sourcing through incentives and regulations, while providers adopt inclusive hiring strategies and offer tailored employee support to complement workforce diversity and drive social impact. In this report, we explore macroeconomic drivers, buyer feedback, and generative AI’s influence on the impact sourcing space. Africa stands poised to lead the global impact sourcing growth, showing this approach’s transformative potential in fostering a purpose-driven and sustainable business landscape. The report aims to enable enterprises and providers to incorporate impact sourcing and other inclusive talent management strategies in their organizations. Scope Broad industry with a focus on impact sourcing talent strategy Geography: global Impact sourcing programs of both impact sourcing specialists and traditional service providers This report is based on primary and secondary data collection, conversations with market participants (buyers, outsourcing service providers, and impact sourcing specialists), and fact-based research Contents In this report, we analyze: The concept of impact sourcing and the comprehensive impact sourcing market landscape, including market size, trends, and talent portfolio Impact sourcing’s talent management practices across the hire-to-retire cycle Buyers’ take on impact sourcing Impact sourcing engagement case studies Technology’s role on the impact sourcing market and the future of impact sourcing programs Memberships This Market Report is available to All Memberships
  • Provider Compendium

    Oct. 21, 2024
    With enterprises maturing in their cloud journeys, the public cloud market has evolved as well, with steady demand for hyperscaler services and increasing innovations in AI, advanced data analytics, and integrated security. Many enterprises across industries are leveraging Amazon Web Services (AWS), especially where data can drive differentiation. This preference has created the demand for AWS specialists, who can help enterprises navigate AWS offerings, integrating them into tailored solutions that unlock business value. There is a growing need for specialists who can optimize compute costs, bring technical depth, and harness AWS’ extensive product portfolio. These specialists are becoming integral to large cloud engagements with other technology providers and major global system integrators due to their unique value propositions and focused expertise. In this report, we assess 14 AWS providers featured in the AWS Services Specialists PEAK Matrix® Assessment 2024 and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the provider’s operational overview, delivery presence, solutions on offer, investments, and market success. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading specialist AWS service providers, client reference checks, and an ongoing analysis of the cloud services market Contents In this report, we feature 14 providers’ profiles specializing in AWS services and include: A summary dashboard highlighting their market impact and vision and capability assessment Their key strengths and limitations A general overview of their cloud services business – vision, scope of services offered, and adoption across enterprise segments and geographies Key AWS services’ case studies An overview of their cloud services investments, key solutions, and partnerships Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management
  • Provider Compendium

    Oct. 21, 2024
    Enterprises struggle to define, measure, realize, and refine value from their cloud investments, leading to increased dissatisfaction among cloud-consuming businesses. The gap between cloud promises and reality highlights fragmented cloud cost management and misaligned strategies. Consequently, FinOps has become a key enterprise imperative for navigating the cloud-centric IT landscape as it ensures optimizing budgets through data-driven decisions and maximizing RoI. Enterprises seek FinOps products that enable business-driven cost decisions, offer strong financial visibility, role-based access, guaranteed savings, promote cross-team collaboration, and cost intelligence. In response, FinOps cloud cost management providers are improving their product functionalities and investing in next-generation technologies to enhance capabilities across cloud cost reporting, optimization, automation, governance, and security. This compendium provides comprehensive and fact-based snapshots of 13 providers, highlighting their capabilities in the FinOps cloud cost management products market. Each profile offers a comprehensive picture of the provider’s operational overview, capabilities, recent developments, and market success. The research will enable buyers to select the best-fit provider for their needs and allow providers to benchmark themselves against the competition. Scope All industries and geographies This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading FinOps cloud cost management product providers, client reference checks, and an ongoing analysis of the FinOps market Contents This report features a detailed assessment of 13 providers that focus on the FinOps cloud cost management products market. Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management
  • PEAK Matrix®

    Aug. 09, 2024
    Enterprises today struggle to define, measure, realize, and refine value from their cloud investments, leading to increased dissatisfaction among cloud-consuming businesses. The gap between cloud promises and the reality highlights fragmented cloud cost management and misaligned strategies. As a result, FinOps has become a key enterprise imperative to navigate the cloud-centric IT landscape. Using FinOps ensures enterprises optimize their cloud budgets through data-driven decisions and maximize cloud RoI. Enterprises seek FinOps products that enable business-driven cost decisions, offer strong financial visibility, role-based access, guaranteed savings, foster cross-team collaborations, and cost intelligence. In response, FinOps cloud cost management providers are improving their product functionalities and investing in next-generation technologies to enhance their capabilities across cloud cost reporting, optimization, automation, governance, and security. In this report, we assess 13 FinOps providers and position them on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants based on their capabilities. Each profile offers a comprehensive picture of the provider’s key strengths and limitations. Scope All industries and geographies This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading FinOps cloud cost management product providers, client reference checks, and an ongoing analysis of the FinOps market Contents In this report, we: Examine the market impact, vision, and capabilities of 13 FinOps providers Assess providers’ key strengths and limitations Evaluate enterprise sourcing considerations Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management
  • Thematic Report

    Feb. 23, 2024
    In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-demand and emerging ones, allowing for strategic workforce planning. A higher demand may indicate more significant competition for talent or a higher probability of attrition in the near future. Thus, analyzing talent demand trends is vital for strategizing workforce requirements, predicting external competition, and understanding leading industries for talent acquisition. Everest Group’s half-yearly report offers insights into monthly IT services talent demand trends across India, highlighting top industries, roles, and skills based on H2 2023 demand. Leveraging data from our Talent Genius™ tool, the report provides a comprehensive analysis of the current talent market, empowering organizations to stay competitive, plan for future workforce needs, and make informed talent acquisition decisions. Scope Industry: IT services Geography: India Contents In this report, we analyze talent demand trends within the IT services sector in India on a national scale. Additionally, we provide detailed profiles of 15 major Tier-1 and Tier-2 cities, offering insights into talent demand trends, top industries, key roles, and essential skills in each location. Membership(s) This Market Report is available to All Memberships
  • Thematic Report

    Dec. 19, 2023
    In the current macroeconomic environment, businesses are struggling to define, measure, realize, and refine value from their cloud investments, leading to increased dissatisfaction among cloud-consuming businesses. This lack of value realization has sparked a growing interest in FinOps within businesses. FinOps practices ensure that organizations can make business-enabled cost decisions, maintain solid financial visibility, implement role-based access, guarantee savings, foster cross-team collaboration, and engage in cloud efficiency engineering. While the FinOps market offers a wide range of solutions, from billing management to hyperscaler-native offerings, the report emphasizes strong enterprise reliance on cloud visibility tools. These tools play a vital role in providing granular and customized real-time data with actionable insights to optimize costs and reduce wastage. In the report, we provide a comprehensive outlook on the global FinOps market, highlighting key growth drivers, enterprise concerns, and a framework to mitigate associated risks. Additionally, the report presents a fact-pack view of the top 10 multicloud FinOps visibility tools providers. It also lists various other types of FinOps providers, while focusing on FinOps offerings from hyperscalers. Scope All industries and geographies Contents In this report, we examine: Global FinOps market overview with market size, growth, demand drivers, enterprise concerns and 5R framework to mitigate FinOps challenges Top 10 multicloud FinOps visibility tools providers FinOps offerings from hyperscalers and other providers Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management
  • Thematic Report

    Aug. 31, 2023
    In today’s rapidly evolving talent market, where competition is intense, organizations must actively monitor key roles and skills, identify both in-demand and emerging skills, and then prioritize them according to market demand. A higher demand or an increasing demand may indicate more significant competition for talent or a higher probability of attrition in the near future. Thus, analyzing talent demand trends is vital for organizations to strategize their workforce requirements, predict external competition, and gain insights into the leading industries from which to acquire necessary talent. Everest Group’s half-yearly report presents monthly IT services talent demand trends across India, with insights into top industries, roles, and skills based on the demand in H1 2023. The report is based on data gathered from Talent GeniusTM, our cutting-edge talent and location intelligence tool. By providing a comprehensive analysis of the current talent market, the report equips organizations with the insights required to stay competitive, plan for future workforce needs, and make well-informed talent acquisition decisions. Scope Industry: IT services Geography: India Contents In this report, we analyze talent demand trends for the IT services function in India at a national level and present detailed profiles of 15 major Tier-1 and Tier-2 cities, including a comprehensive understanding of talent demand trends, top industries, roles, and skills. Membership(s) Available under all membership areas