Watch Everest Group experts Yugal Joshi, Partner, Alisha Mittal, Vice President, Mukesh Ranjan, Vice President, and Akshat Vaid, Partner, for an exciting webinar that will redefine how you view the future of the engineering and IT technology space. Get ready for a deep dive into the transformative trends due to shape engineering and IT services in 2025. From the unstoppable rise of AI to breakthrough innovations on the horizon, our panel will deliver powerful insights into what’s next for the industry and how you can take advantage of this pivotal moment. Expect engaging discussions, bold predictions, and data-driven insights designed to empower enterprises and service providers to navigate this key era. This is your chance to learn how to leverage technology trends, outpace the competition, and thrive in a rapidly evolving landscape. Don’t miss this high-impact session—your roadmap to 2025 starts here. What questions did the webinar answer? As a services provider, which areas should you invest in during 2025 for strategic growth? As an enterprise, what should you look for in outsourcing partners in 2025?

The network services market is steadily growing due to the enterprise demand for secure, adaptable, and high-performance connectivity solutions. The rapid adoption of cloud computing, IoT, data-intensive applications, and AI workloads highlights how robust network infrastructure enables business resilience and scalability. To address these needs, enterprises are increasingly outsourcing specialized expertise and cost-effective solutions, presenting opportunities and challenges for providers. Key enterprise concerns include strengthening cybersecurity, safeguarding data privacy, and ensuring seamless user experiences. Furthermore, stricter regulations and rising cyber threats are intensifying the need for agile, compliant networks that deliver enhanced speed, scalability, and security to meet evolving enterprise requirements. In this report, we examine the current global network services market, including trends across industries, geographies, and service segments. Scope All industries and geographies This assessment is based on Everest Group’s annual RFI process for the calendar year 2023-2024, interactions with leading network providers, client reference checks, and an ongoing analysis of the network services market Contents In this report, we Examine the global network services market Evaluate network services trends and demand drivers Analyze service providers’ offerings Assess how current technologies, innovations, and practices impact enterprise needs Membership(s) Cloud and Infrastructure Services Network Services & 5G Sourcing and Vendor Management

In recent years, investments in 5G engineering had skyrocketed, driven by 5G’s high reliability, low latency, high bandwidth, easy customizability, and strong support for a plethora of use cases. Telecommunication Service Providers (TSPs) and Telecommunication Equipment Providers (TEPs) invested significantly to expand 5G networks worldwide and devise new offerings to attract customers. Simultaneously, enterprises actively explored the transformative potential of private 5G for their businesses. However, a shift occurred in the latter half of 2022. While TSPs accelerated network expansion, consumer migration to 5G was slow. Enterprises, despite actively exploring the possibilities of private 5G, hesitated to adopt it on a larger scale due to high capital costs and a limited number of credible success stories. These challenges, coupled with fewer monetization opportunities and recessionary macroeconomic environments, led TSPs and TEPs to contemplate strategies for generating returns on substantial investments. Nevertheless, certain subthemes such as network slicing, AI adoption, and standalone 5G networks, along with emerging themes such as Open Gateway, RedCap, and 5G-NTN, remained resilient and continued to attract investments. In this report, we assess the 5G engineering market, identify key trends shaping the R&D space, and study the challenges and opportunities that lie ahead for 5G. The report also examines how providers align with the 5G engineering requirements of their customers and enhance their capabilities to become partners of choice. Scope Industries: telecommunication, ISV, consumer electronics, and connected device ecosystems and private networks Geography: global Contents In this report, we examine: Enterprise Research and Development (ER&D) spending on 5G engineering and its distribution across geographies and market segments Key trends and investment themes influencing spending, such as the expansion of 5G networks, the adoption of private 5G, and the increasing significance of technologies and initiatives such as Open Gateway, 5G-NTN, open RAN, network slices, RedCap technologies, and AI The outsourcing landscape, assessing the growth of 5G engineering services and how providers are aligning themselves to meet market demands Membership (s) Engineering Research and Development Outsourcing Excellence

Enterprise objectives have rapidly evolved in the course of their network transformation journey, with an increased emphasis on business value creation and the adoption of next-generation network services such as SDN, NaaS, Wi-Fi 6/6E, and private 5G. Factors such as value realization, AI-led automation, and demand for as-a-service models are propelling growth. However, challenges stemming from macroeconomic conditions, insufficient RoI realization, and enterprises’ legacy mindset are inhibiting the demand for network services. Wireless networks are poised to become a crucial element in enterprises’ business transformation, offering various benefits such as enhanced flexibility, security, cost-efficiency, and compliance. While these benefits are significant and attractive, they also present unique challenges such as network interference, bandwidth limitations, scalability issues, and interoperability concerns. Various market participants, such as hyperscalers, technology providers, system integrators, and communication service providers, play vital roles, focusing on distinct trends and aspects in the wireless enterprise market. In this research, we explore the current state of the market related to network services, encompassing growth outlook, key themes, and geographical and industry-specific insights. We delve into the exploration of wireless enterprise, including its architecture, benefits, and challenges for enterprises, as well as business use cases. Scope All industries and geographies Contents In this report, we: Provide an overview of the global network services market Examine key themes in network services, along with geography and industry-specific insights Explore the evolution, architecture, benefits, and challenges of a wireless enterprise network Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management

Network transformation is becoming an integral component of successful business and technology transformations for digital enterprises. In the continuously evolving network landscape, enterprises are increasingly utilizing next-generation network services such as private 5G, Wi-Fi 6, SD-WAN, network automation, network-as-a-service, IoT, and multicloud to optimize business performance. More specifically, these technologies can help enterprises to automate operations, increase efficiency, accelerate digital transformation, and enhance user experience. System Integrators (SIs) are investing in building their network portfolios to provide comprehensive end-to-end network transformation solutions, encompassing consulting, managed, and design and build services. SIs are also realigning their network strategy to prioritize use case relevance and value creation. This shift is due to challenging macroeconomic conditions prompting enterprises to focus largely on cost optimization and RoI in network investments. As a result, SIs are developing industry-contextualized applications and frameworks to address the unique requirements of different sectors and maximize value for enterprises. Additionally, SIs are strengthening partnerships with equipment providers, hyperscalers, and providers to build more effective network platforms and solutions. In this report, we assess 19 cloud SIs featured on the Network Transformation and Managed Services PEAK Matrix® Assessment 2023 and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Scope All industries and geographies This assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading SIs, client reference checks, and an ongoing analysis of the network services market Contents In this report, we examine: Characteristics of Leaders, Major Contenders, and Aspirants Providers’ key strengths and limitations Enterprise sourcing considerations Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management

5G’s lower latency and higher bandwidth are unlocking newer uses for enterprises to explore. Additionally, 5G adoption is enabling the rapid scalability of network infrastructure, driving higher levels of customization, and reducing operating costs. Enterprises are exploring various initiatives, including the decoupling of hardware and software through network function virtualization, automating network operations, adopting open-source components (hardware and software), and exploring monetization opportunities. However, the market’s nascency is creating uncertainty and increasing complexities for enterprises. Therefore, they are looking to partner with providers to share development risks, reduce operational costs, implement system integration measures, access a larger talent pool, and leverage the expertise of their partner ecosystem to engineer solutions faster. This compendium provides comprehensive and fact-based snapshots of 20 5G engineering services providers featured in the second edition of Everest Group’s 5G Engineering PEAK Matrix® Assessment. Each profile provides a comprehensive picture of the provider’s 5G engineering services, key solutions offered, strategic partnerships and investments in 5G engineering, performance in the market, and customer case studies. The report also presents our insights on enterprise sourcing considerations for each provider. Scope All industries and geographies Services: 5G engineering services The study is based on RFI responses from providers, interactions with their 5G engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents In this report, we present detailed profiles of 20 5G engineering providers, and include: An overview of the 5G engineering services business, encompassing vision and strategy, 5G engineering services revenue, year-on-year growth, and revenue composition across geographies, industry segments, value chain functions, and buyer sizes A curation of providers’ case studies, proprietary solutions, partnerships, and investments Providers’ key strengths and limitations Membership(s) Engineering Research and Development Sourcing and Vendor Management

As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays. By employing cutting-edge network technologies, these digital enterprises seek to optimize performance, automate operations, boost efficiency, expedite digital transformation, and enhance user experiences. However, amid the backdrop of declining global macroeconomic conditions, enterprises currently prioritize realizing RoI from their prior investments, especially those made during the pandemic, before allocating resources to newer and less mature technologies such as 5G and edge computing. Network System Integrators (SIs) are proactively investing in a comprehensive suite of solutions to serve the ever-evolving needs of enterprises. Their aim is to deliver end-to-end network transformation, spanning consulting to managed services, while incorporating cutting-edge technologies such as multicloud networking, Network-as-a-Service (NaaS), network automation, IoT, and wireless networks. They strategically realign their network approach, focusing on use case relevance and value creation. Consequently, they are developing industry-specific and AI-driven contextualized solutions tailored to the unique requirements of various sectors. By doing so, these SIs can offer highly customized network solutions that drive tangible and meaningful business outcomes. In this report, we assess 19 network SIs on the Everest Group PEAK® and categorize them as Leaders, Major Contenders, and Aspirants based on their vision and capability and market impact. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading network SIs, client reference checks, and an ongoing analysis of the network services market Contents In this report, we: Examine the market impact and vision and capability of 19 SIs focused on network services Study providers’ key strengths and limitations Evaluate enterprise sourcing considerations Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management

The advent of 5G technology has promised unmatched opportunities for enterprises with new use cases that can benefit the topline. However, despite the hype around private 5G, current adoption patterns in APAC are not providing the promised potential. These ROI conversations have become even more pivotal given the macroeconomic conditions. In this webinar, our analysts provided buyers, service providers, and telecom providers with insights into the latest developments, challenges, and opportunities in the APAC market for private 5G. Our speakers discussed: What is the potential of 5G in the diverse APAC market? What is the current maturity for private 5G adoption, what are best practices, and what challenges should APAC enterprises keep in mind? How can enterprises ensure maximum ROI from private 5G adoption?

5G’s lower latency and higher bandwidth have unlocked newer uses for enterprises to explore. Additionally, 5G adoption is allowing the transformation of network infrastructure to make it quickly scalable, driving higher levels of customization and lower operating costs. Enterprises are exploring the decoupling of hardware and software in the form of network function virtualization, automation of network operations, adoption of open-source components (hardware and software), and monetization opportunities. However, the market’s nascency is creating uncertainty and increasing complexities for enterprises. Therefore, they are looking to partner with providers to share development risks, reduce operational costs, implement system integration measures, bring in a larger talent pool, and leverage the expertise of their partner ecosystem to engineer solutions faster. This research, the second edition of Everest Group’s 5G Engineering PEAK Matrix® Assessment, evaluates 20 engineering service providers, features them on the PEAK Matrix® framework, and provides sourcing considerations for enterprises. Scope Providers assessed: Accenture, BICS, Brillio, Capgemini, Cyient, DXC Luxoft, GS Lab I GAVS, HARMAN DTS, HCLTech, IBM, Infosys, LTTS, NTT DATA, Sasken, Tata Elxsi, TCS, Tech Mahindra, Tietoevry, VVDN Technologies, and Wipro Services: 5G engineering services Geography: global The study is based on RFI responses from providers, interactions with their 5G engineering leadership, client reference checks, and an ongoing analysis of the engineering services market. Contents In this report, we examine: Everest Group’s 5G Engineering Services PEAK Matrix® 2023 Key characteristics of Leaders, Major Contenders, and Aspirants A summary dashboard assessing each provider’s vision & capability and market impact Providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management

Communication Service Providers (CSPs) are upgrading their network services on the back of fast-paced cloud adoption and transformation in enterprises. In addition to providing traditional connectivity offerings, such as LAN and WAN, these providers are investing in next-generation technologies such as private 5G, multi-cloud connectivity, IoT and edge connectivity, predictive networking, and SD-WAN. At their end, enterprise customers are increasingly demanding scalability, virtualization, ease of adoption, higher bandwidth, and efficient performance from CSPs. These providers are leveraging their expertise in network services to help customers transition from legacy network infrastructure to a more sustainable, future-proof model. This compendium provides detailed and fact-based snapshots of 12 CSPs featured on the Network Transformation Services PEAK Matrix® Assessment – Communication Service Providers (CSPs) 2023. Each profile offers a comprehensive picture of the provider’s vision and strategy, scope of services offered, enterprise adoption, investments, partnerships, case studies, innovative solutions, and strengths and limitations. Scope All industries and geographies Services: network transformation services The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading CSPs, client reference checks, and an ongoing analysis of the communication services market Contents This report features 12 CSP profiles and includes: A summary dashboard – market impact and vision and capability assessment Providers’ strengths and limitations An overview of the provider’s business – vision, scope of services offered, and adoption across enterprise segments and geographies Providers’ services investments, case studies, key solutions, and partnerships Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management