The COVID-19 pandemic ushered in sweeping changes in how we use healthcare services – including rising virtual healthcare visits, mobile apps for health and wellness solutions, and online purchase of drugs. Technology has played a vital role in fighting the pandemic itself. At the same time, many of these technologies have scope for improvement that could, in fact, help us fight future pandemics.  In this report, we explore the role of technology in fighting future pandemics. We discuss the investments needed to strengthen the healthcare technology infrastructure and the challenges that healthcare systems need to overcome to adopt technology solutions. We also look at the critical role that India can play in the battle against pandemics.  Scope  Industry: healthcare Geography: global The research contains findings from a survey among 61 healthcare practitioners and leaders (29 clinicians, 12 nurses, 10 healthcare enterprise and health tech institution CXOs, and 10 healthcare technology academics)  Contents: This report studies: Pandemic-driven changes Key technology developments to tackle future pandemics Barriers to the adoption of healthcare technology in India India’s role in tackling future pandemics Membership (s) Healthcare Payer and Provider Information Technology Sourcing and Vendor Management

On March 24, Everest Group hosted a webinar titled, "Coronavirus – Beyond Hand Sanitizer: Mitigating Business Impact and Uncovering the Positive." Hand sanitizer – check. Revised travel policies – check. Work-from-home plan – check. You’ve got the basics down. Now it’s time to make a strategic business plan for the next few months and beyond – when the current situation is in our rearview mirror. In this webinar, leading analysts from across Everest Group’s practices discussed ways you can minimize impact to business operations in the short- and mid-term, and how you can position yourself to uncover potential opportunities in the future. The webinar offered a 360-degree view of the business implications and specific actions and frameworks you can deploy this quarter, next quarter, and the quarter beyond. If you’re an executive in a business that provides or uses IT, business process, or engineering services, you will gain valuable insights from our expert analysis, including answers to questions such as: How do you assess immediate impact on supply base? How can you find the cost savings you’re being asked for? How do you reorganize resources and processes to maintain delivery in the mid-term, and how do you build in contracting flexibility/agility to address unexpected capacity variations? Given the current and expected economic impact, do you renegotiate pricing … and how?