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  • NEW
    PEAK Matrix®

    Nov. 13, 2025
    As cloud costs grow more dynamic and AI use proliferates, FinOps is evolving from cost reporting to a broader operating model that blends granular cost/usage analytics with governance and policy management, AI-powered automation, sustainability/carbon tracking, and unit-economics visibility. Leading platforms integrate with ITSM, ERP, and DevOps pipelines and increasingly span multi-cloud, SaaS, Kubernetes, and AI workloads to align agility with financial accountability. Providers are responding with AI copilots and advanced analytics. However, overall maturity remains uneven. Most platforms deliver strong anomaly detection and actionable insights, but fully automated, hands-free remediation is still uncommon. Buyers need to prioritize demonstrable savings, intuitive usability, seamless integration, flexible commercial models, and partner-like support when selecting platforms. In this report, we assess 19 FinOps providers featured in the FinOps Cost Management Products PEAK Matrix® Assessment 2025 and categorize them as Leaders, Major Contenders, and Aspirants, based on their capabilities and offerings.
  • NEW
    State of the Market

    Nov. 11, 2025
    Over the past two decades, Global Business Services (GBS) centers have evolved from cost-focused delivery hubs to integral strategic partners transforming enterprises. The GBS model today plays a pivotal role in enabling agility, scalability, and innovation across industries. The ongoing shift toward digitalization, coupled with macroeconomic uncertainties and talent-market realignment, has accelerated enterprises’ reliance on GBS centers to deliver higher-value outcomes. The GBS Data Book 2025 provides a comprehensive, data-driven view of theGBS landscape based on Everest Group’s proprietary GBS database, covering more than 5,800+ offshore/nearshore centers. This edition captures the latest trends shaping the GBS ecosystem, including the scale, scope, and maturity of GBS centers across industries, functions, and geographies. It analyzes center setup activity from 2021 through Q1 2025, spotlighting shifts in adoption patterns, delivery portfolios, digital maturity, and emerging locations. While the forthcoming GBS State of the Market report will contextualize these findings through strategic narratives and implications, the GBS Data Book 2025 serves as a companion data compendium, providing quantitative insights and factual benchmarks to support market sizing, strategy formulation, and investment decisions.
  • Viewpoint

    Nov. 06, 2025
    The global workforce is structurally transforming, with freelancers and Independent Contractors (ICs) becoming an essential part of how work gets done. This evolution signals a new era of work defined by agility, flexibility, and specialized expertise, where organizations are redesigning work into projects and tasks and increasingly relying on external talent to fill skill gaps. Driven by the convergence of AI adoption, skill scarcity, cost pressures, and demand for speed, organizations are moving toward a freelancer-inclusive workforce model. Beyond traditional technology and media sectors, industries such as BFSI, manufacturing, healthcare, and life sciences are rapidly embracing freelance talent strategies to access specialized skills, accelerate innovation, and build resilience. This Viewpoint provides a roadmap for enterprises to build organizational advantage through freelance talent by identifying suitable use cases, establishing governance frameworks, and enhancing the freelancer experience. It also highlights how Managed Service Providers (MSPs) are emerging as key partners, offering integrated technology and service models to help enterprises manage freelancers, ensure compliance, and achieve total talent visibility. By combining insights on adoption trends, governance, technology enablement, and future-state operating models, the Viewpoint helps organizations transition from ad hoc freelancer use to a structured, scalable, and compliant freelance talent strategy.
  • Discovery

    Nov. 03, 2025
    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world’s leading companies, start-ups, universities, institutes, and the entire R&D ecosystem and leverage the Strengths, Opportunities, Aspirations, and Results (SOAR) framework to analyze the innovations’ rationale and possible benefits. The insights will help you understand the themes shaping science and technology development, enhance your R&D, strengthen strategies, comprehend the developer landscape, and identify best practices for your product pipelines
  • Discovery

    Nov. 03, 2025
    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world’s leading companies, start-ups, universities, institutes, and the entire R&D ecosystem and leverage the Strengths, Opportunities, Aspirations, and Results (SOAR) framework to analyze the innovations’ rationale and possible benefits. The insights will help you understand the themes shaping science and technology development, enhance your R&D, strengthen strategies, comprehend the developer landscape, and identify best practices for your product pipelines
  • Provider Compendium

    Oct. 27, 2025
    The Loyalty Platform – Provider Compendium 2025 provides detailed and fact-based snapshots of 12 loyalty platform providers. Each profile offers a structured overview of the provider’s product and capability focus areas, including platform suite and deployment models, adoption by geography/industry/buyer size, recent developments and investments, key IP and accelerators, integrations and partnership ecosystems, and representative client case examples. The analysis reflects how loyalty platforms are evolving amid tighter privacy/identity expectations, pragmatic buyer preferences for quick integration and ease of use, and the growing role of AI across decisioning, personalization, and operations. The compendium will enable providers to benchmark their capabilities against peers on product depth, ecosystem maturity, and market traction. It will also empower loyalty technology buyers to assess providers based on evidence-backed capabilities and their fit for purpose across industries and regions.
  • Provider Compendium

    Oct. 24, 2025
    The Property and Casualty (P&C) insurance industry is rapidly transforming, driven by volatile market conditions, cost pressures, and increasing operational complexities. As insurers strive for profitable growth and agility, they are reconfiguring core operations and sourcing models to enable intelligent workflows, integrated ecosystems, and accountable service delivery. This shift has elevated the role of third-party providers in enabling front-, middle-, and back-office transformation through technologies such as generative AI, cloud-native platforms, and data-driven decisioning. This compendium report offers an in-depth look at 19 featured providers. As insurers face rising cost pressures, regulatory shifts, and digital disruption, sourcing models are evolving to prioritize transformation, agility, and domain depth. This report enables enterprise buyers to evaluate providers not just by market positioning, but also by operational characteristics, including buyer size served, functional strengths and capabilities, technology solutions and global delivery footprint. Each profile offers a detailed view of provider-specific capabilities, including functional strengths across the insurance value chain, technology solutions, client portfolios, and key delivery locations. The compendium enables enterprise leaders to make informed decisions by providing the actionable intelligence needed to assess strategic fit, compare transformation readiness, and align provider selection with evolving business and operational priorities in the P&C insurance landscape.
  • Technology Application Deep Dive

    Oct. 16, 2025
    The FemTech landscape has evolved far beyond its early focus on fertility and menstrual tracking. Today, wearables and digital health innovations are reshaping how women deal with their health across life stages, from menstruation, fertility, and pregnancy to menopause and chronic conditions. Advances in biosensors, connectivity, AI, and personalized analytics that enable continuous, non-invasive, and data-driven care are driving this transformation. Modern FemTech wearables integrate multimodal sensing, smart textiles, and app-based ecosystems to support self-monitoring, diagnosis, and even therapeutic interventions. They empower women with real-time insights, promote preventive health, and enhance collaboration between users and healthcare providers. This research provides an in-depth analysis of the evolving landscape of FemTech wearables and digital health, exploring current technologies, application areas, innovation trends, leading developers, and future trajectories that are redefining women’s health and wellness.
  • PEAK Matrix®

    Oct. 15, 2025
    The Property and Casualty (P&C) insurance industry is in the middle of an IT-led transformation, driven by escalating claims from climate events, volatile risk exposures, inflationary pressures, and increasingly sophisticated expectations from both customers and regulators. To stay competitive, insurers are pushing hard across all technology drivers, including modernizing legacy systems, embracing AI and analytics, and transforming the way underwriting, claims, policy administration, and customer engagement are engineered end-to-end. Providers have become essential change agents, bringing domain knowledge, platform innovation, and outcome-oriented delivery to the table. Insurers are increasingly demanding integrated services that embed predictive intelligence, real-time decisioning, and business process support as part of provider support. Cloud migration, API-driven platform architectures, exposure and risk modeling, and embedded tools for AI are no longer optional, they are central to strategic competitiveness. In response, providers are shifting from FTE staffing models to value-linked partnerships, investing in domain-specific capabilities, scalable solutions, and modular accelerators. As insurers focus on profitable growth, operational resilience, and customer trust, their IT partners must deliver not merely cost savings, but also domain insight and business leverage. Successful providers position themselves as orchestration partners enabling insurers to become more agile to evolving risks, regulatory demands, and market opportunities through technology, transformation, and domain-rich delivery. This report profiles 31 leading P&C insurance IT Service (ITS) providers featured on the Property and Casualty (P&C) Insurance IT Services PEAK Matrix® Assessment 2025 and offers actionable insights for enterprise stakeholders navigating a rapidly shifting market.
  • Tech Vendor Spotlight

    Oct. 07, 2025
    AI-based facial age estimation has become a vital digital trust, privacy, and compliance enabler as platforms seek scalable solutions to verify user age in anonymous and age-restricted environments. Unlike traditional age verification approaches, these solutions apply real-time AI and computer vision to estimate a user’s age from facial features supporting seamless onboarding, access controls, and regulatory adherence while minimizing friction. Enterprises across sectors from social media and gaming to e-commerce are increasingly adopting facial age estimation to balance safety, compliance, and user experiences. Key enterprise expectations include explainability, bias mitigation, and anti-spoofing safeguards. This report profiles 11 technology providers, comparing their capabilities across detection range and accuracy, liveness detection, privacy and explainability, integration and customization, as well as benchmark and compliance.