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  • Location Spotlight

    July 24, 2015
    Introduction Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding global sourcing opportunities in “next-wave” locations. This report on Lodz offers perspectives on: Global sourcing profile (e.g., functions supported, market activity) Opportunities for enterprises and service providers Key drivers and challenges for global sourcing industry Overview of talent availability and operating costs (including wage inflation and attrition) Key environment risks (e.g., geopolitical, macroeconomic, safety) Next Wave Location Profiles, along with other reports in Everest Group’s Locations Insider™ Membership, make up the industry’s most comprehensive resource on location trends and perspectives. Membership to the Locations Insider™ provides up-to-date and actionable insights to inform companies’ location decisions and strategy.
  • Location Spotlight

    Aug. 08, 2015
    Introduction Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding global sourcing opportunities in “next-wave” locations. This report on Puerto Rico offers perspectives on: Global sourcing profile (e.g., functions supported, market activity) Opportunities for enterprises and service providers Key drivers and challenges for global sourcing industry Overview of talent availability and operating costs (including wage inflation and attrition) Key environment risks (e.g., geopolitical, macroeconomic, safety) Next Wave Location Profiles, along with other reports in Everest Group’s Locations Insider™ Membership, make up the industry’s most comprehensive resource on location trends and perspectives. Membership to the Locations Insider™ provides up-to-date and actionable insights to inform companies’ location decisions and strategy.
  • Location Spotlight

    Feb. 17, 2016
    Introduction Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding global sourcing opportunities in “next-wave” locations. This report on El Salvador offers perspectives on: Global sourcing profile (e.g., functions supported, market activity) Opportunities for enterprises and service providers Key drivers and challenges for global sourcing industry Overview of talent availability and operating costs (including wage inflation and attrition) Key environment risks (e.g., geopolitical, macroeconomic, safety) Next Wave Location Profiles, along with other reports in Everest Group’s Locations Insider™ Membership, make up the industry’s most comprehensive resource on location trends and perspectives. Membership to the Locations Insider™ provides up-to-date and actionable insights to inform companies’ location decisions and strategy.
  • Location Spotlight

    Feb. 17, 2016
    Introduction Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding global sourcing opportunities in “next-wave” locations. This report on Turkey offers perspectives on: Global sourcing profile (e.g., functions supported, market activity) Opportunities for enterprises and service providers Key drivers and challenges for global sourcing industry Overview of talent availability and operating costs (including wage inflation and attrition) Key environment risks (e.g., geopolitical, macroeconomic, safety) Next Wave Location Profiles, along with other reports in Everest Group’s Locations Insider™ Membership, make up the industry’s most comprehensive resource on location trends and perspectives. Membership to the Locations Insider™ provides up-to-date and actionable insights to inform companies’ location decisions and strategy.
  • Thematic Report

    Feb. 25, 2016
    Executive Summary The global services market continues to evolve with increasing complexity in the nature of its work and service delivery. While aggressive adopters leverage multiple offshore, nearshore, and onshore locations for service delivery, nascent and second-generation adopters are increasing the scale and complexity of their global services delivery. With usually more than just a few locations to manage, companies look towards organizing their delivery geographies as a tightly integrated network, which they manage and optimize for service delivery. While companies acknowledge that such an arrangement provides multiple benefits, there are certain myths associated with the structure of GDNM and its implementation. Our experience of supporting global organizations indicates that market realities are often markedly different from most of the prevalent myths. Decision makers need to be aware of these realities so that they can make an objective and fact-based decisions, in context of their company’s location portfolio. This viewpoint describes the concept of GDNM along with the various stages of its evolution. The document also provides a glimpse of the common myths associated with the network model and the associated realities. The viewpoint concludes with a suggested plan for implementation of GDNM in their organizations.
  • Location Spotlight

    March 21, 2016
    Introduction Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding global sourcing opportunities in “next-wave” locations. This report on Mauritius offers perspectives on: Global sourcing profile (e.g., functions supported, market activity) Opportunities for enterprises and service providers Key drivers and challenges for global sourcing industry Overview of talent availability and operating costs (including wage inflation and attrition) Key environment risks (e.g., geopolitical, macroeconomic, safety) Next Wave Location Profiles, along with other reports in Everest Group’s Locations Insider™ Membership, make up the industry’s most comprehensive resource on location trends and perspectives. Membership to the Locations Insider™ provides up-to-date and actionable insights to inform companies’ location decisions and strategy.
  • Location Spotlight

    March 21, 2016
    Introduction Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding global sourcing opportunities in “next-wave” locations. This report on Bogota (Colombia) offers perspectives on: Global sourcing profile (e.g., functions supported, market activity) Opportunities for enterprises and service providers Key drivers and challenges for global sourcing industry Overview of talent availability and operating costs (including wage inflation and attrition) Key environment risks (e.g., geopolitical, macroeconomic, safety) Next Wave Location Profiles, along with other reports in Everest Group’s Locations Insider™ Membership, make up the industry’s most comprehensive resource on location trends and perspectives. Membership to the Locations Insider™ provides up-to-date and actionable insights to inform companies’ location decisions and strategy.
  • Location Spotlight

    June 08, 2016
    Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding global sourcing opportunities in “next-wave” locations.   This report on Iasi (Romania) offers perspectives on: Global sourcing profile (e.g., functions supported, market activity) Opportunities for enterprises and service providers Key drivers and challenges for global sourcing industry Overview of talent availability and operating costs (including wage inflation and attrition) Key environment risks (e.g., geopolitical, macroeconomic, safety) Next Wave Location Profiles, along with other reports in Everest Group’s Locations Insider™ Membership, make up the industry’s most comprehensive resource on location trends and perspectives. Membership to the Locations Insider™ provides up-to-date and actionable insights to inform companies’ location decisions and strategy.
  • Thematic Report

    June 22, 2016
    Latin America has emerged as a leading location for global Information Technology (IT) services delivery. Geographic proximity to the Unites States, time zone similarities, close cultural ties, availability of highly-qualified computer literate talent, and favorable business environment are some of the key factors driving the growth of IT outsourcing industry in this geography. Leading global enterprises and service providers have set up their delivery centers at multiple locations in the region and are leveraging them to deliver complex IT services. In this report, we analyze Latin America as a destination for delivery of nearshore/offshore IT services. This report provides in-depth assessment of the ten key cities in the region, focusing on labor pool, operating cost, market activity, and risk analysis. The report will assist buyers and service providers understand the opportunity and challenges offered by Latin America for delivery of IT services.   Scope and methodology The focus of this report is nearshore/offshore IT services delivery from Latin American locations across in-house centers and third-party service providers The report includes analysis of ten key cities in Latin America: Santiago, San Jose, Monterrey, Guadalajara, Montevideo, Bogota, Buenos Aires, Sao Paulo, Belo Horizonte, and Curitiba Key dimensions of analysis include – talent pool, operating cost, market activity, and risk analysis The report leverages multiple sources of information – Everest Group’s proprietary databases (global in-house centers, service providers, market activity, cost, and labor pool), extensive advisory experience in supporting clients with location optimization decisions, and inputs from global services stakeholders and industry experts   Contents The report provides detailed data and analysis of the global IT services delivery landscape in Latin America and is structured along the following sections: Summary and implications for buyers and service providers Market overview of the offshore IT service delivery industry Assessment of key cities on parameters such as talent pool, market activity, operating cost, and risk Relative attractiveness of locations and associated trade-offs
  • Location Spotlight

    July 25, 2016
    Everest Group’s Next Wave Location Profiles provide crisp, yet insightful assessment of emerging / “next-wave” countries or cities for services delivery. These reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding global sourcing opportunities in “next-wave” locations. This report on Jordan offers perspectives on: Global sourcing profile (e.g., functions supported, market activity) Opportunities for enterprises and service providers Key drivers and challenges for global sourcing industry Overview of talent availability and operating costs (including wage inflation and attrition) Key environment risks (e.g., geopolitical, macroeconomic, safety) Next Wave Location Profiles, along with other reports in Everest Group’s Locations Insider™ Membership, make up the industry’s most comprehensive resource on location trends and perspectives. Membership to the Locations Insider™ provides up-to-date and actionable insights to inform companies’ location decisions and strategy.