Banking and Financial Services (BFS) firms are experiencing drastic regulatory changes – the most sweeping since the Volker reforms and the Dodd-Frank Act following the 2008 economic crisis – across cybersecurity, data privacy, enterprise risk, financial crime, and financial risk management. The need of the hour is a resilient, scalable, agile, and flexible risk management and regulatory reporting architecture, which can adapt to the needs of the post-COVID-19 ecosystem. BFS firms face challenges in transforming their risk and compliance functions in particular because of legacy IT systems and infrastructure, which come in the way of adopting modern solutions such as AI- and big data analytics-driven risk assessments and real-time insights. To address this need, service providers are building solutions and entering into partnerships with technology vendors to help BFS firms build API-driven data warehouses, agile risk assessment models, and cloud-based risk & compliance management platforms. In this compendium, we provide detailed profiles of 26 IT service providers featured on the BFS Risk and Compliance IT Services PEAK Matrix Assessment® 2020. Each profile provides a comprehensive picture of the service provider’s service focus, scale of operations, business performance, recent case studies, key Intellectual Property (IP) / solutions, and domain investments. The analysis is based on Everest Group’s RFI process, interactions with leading BFS risk and compliance IT service providers, client reference checks, and an ongoing analysis of the BFS risk and compliance IT services market. Scope In this compendium, we study the following risk and compliance IT service providers: Accenture, Atos, Birlasoft, Capgemini, CGI, Cognizant, Deloitte, DXC Technology, EY, Happiest Minds, HCL Technologies, IBM, Infosys, KPMG, LTI, Mphasis, NSEIT, NTT DATA, PwC, Sopra Steria, Synechron, TCS, Tech Mahindra, Virtusa, Wipro, and Zensar Technologies. Contents This report features 26 IT service provider profiles, each of which includes: An overview of the provider’s BFS risk and compliance IT services business and offerings: vision, business performance update, services, and geography focus Client success stories, including the business challenges, solution delivered, and impact generated An overview of the provider’s BFS risk and compliance IT services domain investments, key Intellectual Property (IP) / solutions, and partnerships A detailed assessment of the service provider’s strengths and areas of improvement Membership(s) Banking & Financial Services (BFS) - IT Services (ITS)

Banking and Financial Services (BFS) firms are experiencing drastic regulatory changes – the most sweeping since the Volker reforms and Dodd-Frank Act following the 2008 economic crisis – across cybersecurity, data privacy, enterprise risk, financial crime, and financial risk management. The need of the hour is a resilient, scalable, agile, and flexible risk management and regulatory reporting architecture, which can adapt to the needs of the post-COVID-19 ecosystem. BFS firms face challenges in transforming their risk and compliance functions in particular because of legacy IT systems and infrastructure, which come in the way of adopting modern solutions such as AI- and big data analytics-driven risk assessments and real-time insights to manage or control risk scenarios. To address this need, service providers are building solutions and partnerships with technology vendors to help BFS firms build API-driven data warehouses, agile risk assessment models, and cloud-based risk & compliance management platforms. In this research, we study the vision & capability and the market impact of 26 BFS risk and compliance IT service providers and position them on Everest Group’s proprietary PEAK Matrix® to identify the Leaders, Major Contenders, Aspirants, and Star Performers. The assessment is based on Everest Group’s RFI process and interactions with leading BFS risk and compliance IT service providers, client reference checks, and ongoing tracking of the BFS risk and compliance IT services market. Scope Industry: Banking and Financial Services (BFS) Market segment: BFS risk and compliance IT services Geography: global BFS risk and compliance IT service providers: Accenture, Atos, Birlasoft, Capgemini, CGI, Cognizant, Deloitte, DXC Technology, EY, Happiest Minds, HCL Technologies, IBM, Infosys, KPMG, LTI, Mphasis, NSEIT, NTT DATA, PwC, Sopra Steria, Synechron, TCS, Tech Mahindra, Virtusa, Wipro, and Zensar Technologies Contents This report analyzes risk and compliance IT services in the global BFS sector and includes: Key trends in the global BFS risk and compliance IT services market and their implications for key stakeholders Classification of 26 leading BFS risk and compliance IT service providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework A listing of Star Performers – service providers with the strongest forward movement over time – on the BFS Risk and Compliance IT Services PEAK Matrix® 2020 Everest Group’s perspective on the strengths and areas of improvement of the 26 service providers evaluated in the report Membership(s) Banking & Financial Services (BFS) - IT Services (ITS)