The age of Systems of Execution (SoE) is upon us, where intelligent, autonomous platforms do not just inform decisions but act on them in real time. This shift is rendering traditional systems and static consulting models obsolete. Enterprises now demand real-time orchestration, dynamic workflows, and embedded intelligence across functions. As this transformation accelerates, consulting firms are being called to move beyond strategy and become orchestrators of scalable, AI-powered solutions. This Everest Group Viewpoint unpacks how SoE is reshaping enterprise operating models and catalyzing a once-in-a-generation transformation in the consulting industry. It explores emerging client demands such as dynamic decision execution, autonomous workflows, and AI-first operating models. It also highlights service lines where these expectations are most prominent, ranging from risk and governance to talent consulting, and outlines the investments firms must make to stay competitive. The report provides a strategic lens into how consulting providers can lead in the SoE economy, and what it takes to drive sustainable enterprise transformation in this new era. Scope All industries and geographies Contents In this report, we examine: Examine how SoE are reshaping enterprise operating models and overcoming legacy systems’ limitations Analyze shifting client expectations and the evolving role of consulting firms in the age of autonomous execution Identify key SoE-aligned service areas and capabilities – spanning operations, technology, risk, and talent Offer strategic guidance for consulting providers to position, invest, and lead in the SoE economy

Digital transformation consulting services are vital in helping enterprises enhance operational efficiency, improve customer experiences, and make data-driven decisions. Organizations are moving toward agile, outcome-driven transformation initiatives, emphasizing speed, flexibility, and cost efficiency. The growing reliance on AI, automation, and cloud computing is fueling demand for consulting services to help enterprises navigate digital complexities while optimizing business processes. Enterprises are seeking expert guidance to align technology investments with long-term business goals. Providers are expected to offer flexible, industry-specific solutions that deliver measurable impact and optimize return on investment. This report comprehensively analyzes the global digital transformation consulting services market, highlighting market trends, adoption challenges, and provider capabilities. It highlights the importance of strategic partnerships with cloud, AI, and cybersecurity providers, talent development and workforce upskilling, and research and development in emerging technologies to remain at the forefront of innovation-led transformation. The digital transformation consulting market is expected to grow through 2025 as enterprises accelerate digital adoption. Additionally, the rise of outcome-based consulting models, where providers align their fees with measurable business results such as cost savings, revenue growth, and operational efficiencies, is set to redefine consulting engagements. This report equips enterprises with a strategic framework to navigate market trends, assess consulting capabilities, and optimize their digital transformation initiatives. With the right consulting partnerships and a well-defined digital strategy, enterprises can successfully drive innovation, enhance competitiveness, and achieve sustainable growth in an increasingly digital world. Scope All industries and geographies Contents In this report, we examine: The digital transformation consulting services market Digital transformation consulting adoption trends and market overview Buyer insights Solutions’ characteristics Digital transformation consulting’s future for enterprises and providers Membership(s) Digital Services Sourcing and Vendor Management

Enterprises are investing in change management to navigate complex organizational transformations due to technology advances and evolving business models. Historically, several organizations struggled to realize their digital transformation initiatives’ full potential due to the absence of a strategic change management approach. Thus, change management consulting has become pivotal in ensuring digital transformation success by offering roadmaps to address organizational culture, leadership alignment, and employee engagement. Effective change management requires a balanced focus on human and operational aspects of change. With innovation, sustainability, and employee experience becoming increasingly important, providers must integrate technology with their change management capabilities and offer post-implementation support for change initiatives’ long-term sustainability. Additionally, monitoring change initiatives’ performance, analyzing stakeholder feedback, and refining strategies based on data-driven insights are vital for efficient change adoption. In this report, we analyze 13 providers featured on the Digital Transformation Consulting Services PEAK Matrix® – Change Management. The report evaluates and categorizes providers based on their change management consulting capabilities. Scope All industries and geographies This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading digital transformation consulting service providers, client reference checks, and an ongoing analysis of the digital transformation consulting services market Contents In this report, we: Evaluate 13 digital transformation consulting service providers Categorize providers as Leaders, Major Contenders, and Aspirants Compare providers’ key strengths and limitations Membership(s) Digital Services Sourcing and Vendor Management

With repetitive manual tasks straining limited resources and escalating labor costs, businesses are pressured to do more with less. Additionally, the growing complexity of business processes and rising customer expectations for speed and accuracy highlight the need for holistic solutions with multiple capabilities. While businesses started their digital transformation journeys with a best-of-breed approach, the demand for best-in-class solutions has gained traction due to the rising need for integrated technologies and provider consolidation. To address this demand, technology providers are integrating technologies across rules-based automation, AI-based automation, process intelligence, and process orchestration on a single platform that meets businesses’ digital transformation requirements. With Intelligent Automation Platforms (IAP), technology providers aim to become a one-stop shop for all automation-related enterprise requirements. While IA technologies such as process mining and DII help in the discovery of processes and automation opportunities, RPA, IDP, and AI are essential to automate business operations. Process orchestration acts as the central control hub which ties in all the technologies and human workforce together, providing integrated workflow management and monitoring. Integrating IA technologies into a single platform ensures seamless information flow and streamlined workflows, enhancing efficiency and effectiveness. In this report, we analyze 13 IAP providers featured on Everest Group’s PEAK Matrix® framework based on their capabilities and offerings. The report will help buyers select the right technology provider for their needs and enable providers to benchmark themselves against their competition. Scope All industries and geographies This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading IAP providers, client reference checks, and an ongoing analysis of the IAP market Contents In this report, we: Analyze 13 IAP providers Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Assess IAP products and their applications Examine the IAP provider market Assess key IAP technology trends Compare providers’ key strengths and limitations Membership(s) Service Optimization Technologies (SOT) Sourcing and Vendor Management

European enterprises invest to enhance customer and employee experiences, optimize processes and costs, drive growth, and advance sustainability. Historically, enterprises received subdued RoI from their digital transformation initiatives due to a lack of a clear vision and strategy. Amid huge demand and technology involvement in digital transformation journeys, enterprises seek consulting offerings incorporating data protection and privacy regulations. Now, enterprises partner with providers that can guide them to outline a digital vision and roadmap and drive innovation with actual value realization. It is vital that providers understand and incorporate cultural nuances and local market requirements in Europe, as they are significant in shaping these digital strategies. In this report, we analyze 16 European digital transformation consulting service providers featured on the Everest Group’s proprietary PEAK Matrix®. Scope Geography: Europe All industries This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading digital transformation consulting service providers, client reference checks, and an ongoing analysis of the digital transformation consulting services market Contents In this report, we: Evaluate the digital transformation consulting service providers’ landscape in Europe Position the providers on Everest Group’s proprietary PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Compare providers’ key strengths and limitations Membership(s) Digital Services Sourcing and Vendor Management

North American enterprises are investing heavily in customer experience, process and cost optimization, growth, and sustainability. Historically, enterprises have received subdued returns from digital transformation initiatives, leading to a growing reliance on consulting services to ensure a clear vision and strategy. As demand for technology-driven transformation rises, enterprises are seeking service providers that offer more than traditional consulting – those that can outline a digital roadmap and drive innovation with real value. In this report, we assess 18 service providers featured on the Digital Transformation Consulting Services PEAK Matrix® for North America, a comprehensive matrix that evaluates and categorizes providers as per their capabilities. The assessment is based on Everest Group’s annual Request for Information (RFI) process for the calendar year 2024, interactions with leading digital transformation consulting service providers, client reference checks, and an ongoing analysis of the digital consulting services market. Scope Geography: North America All industries The assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading digital transformation consulting service providers, client reference checks, and an ongoing analysis of the digital transformation consulting services market Contents In this report, we: Evaluate 18 digital transformation consulting service providers featured on Everest Group’s Digital Transformation Consulting Services PEAK Matrix® for North America Present the characteristics of Leaders, Major Contenders, and Aspirants in the digital transformation consulting services landscape Analyze providers’ key strengths and limitations based on their ability to outline digital vision, roadmap, and drive innovation with real value realization Membership(s) Digital Services Sourcing and Vendor Management

Climate change has emerged as the defining challenge of our era, demanding immediate and unwavering attention. The far-reaching impact, from rising sea levels and extreme weather events to disruptions in ecosystems and health threats, emphasize the pressing need for global efforts to address this unparalleled crisis. Central to combating climate change is the concept of achieving net-zero emissions. Enterprises are increasingly recognizing the significance of embarking on their net-zero journeys. However, they often grapple with a host of formidable challenges, including limited resources, unclear roadmaps, fragmented ESG data, and the intricate complexities of transitioning their operations and supply chains toward low-carbon alternatives. The ongoing macroeconomic uncertainties and geopolitical tensions further complicate the dilemma faced by boardrooms, torn between short-term budget constraints and long-term commitments to achieving net-zero emissions. In this intricate landscape, net-zero consulting service providers play an indispensable role, helping enterprises contextualize sustainability within their operations and extract maximum value from their investments in net-zero initiatives. Leveraging innovative data-driven solutions and cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), blockchain, and the Internet of Things (IoT), these experts also facilitate the necessary behavioral shifts within organizations through effective change management strategies. This compendium provides comprehensive and fact-based snapshots of 31 providers featured on the Net Zero Consulting Services PEAK Matrix® Assessment 2023 and categorizes them as Leaders, Major Contenders, and Aspirants based on their net zero consulting capabilities and offerings. Each profile offers a detailed overview of the provider’s vision and strategy, adoption across enterprise segments and geographies, investments, partnerships, case studies, and strengths and limitations. Scope All industries and geographies This assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading net zero consulting service providers, client reference checks, and an ongoing analysis of the sustainability services market Contents In this report, we evaluate 31 net zero consulting service provider profiles and include: Key trends in the net zero consulting services space Classification of 31 net zero consulting service providers as Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework A summary dashboard on providers’ market impact and vision and capabilities An overview of providers’ net zero consulting services business – vision, practice size and scale, and presence across enterprise segments and geographies An overview of providers’ net zero consulting services investments, key solutions/IP, and partnerships Key net zero consulting services case studies Providers’ key strengths and limitations Membership(s) Sustainability Technology and Services Sourcing and Vendor Management

The COVID-19 pandemic has significantly accelerated the process of digital transformation. Enterprises are investing heavily to drive customer experience, optimize processes and cost, foster growth, and ensure sustainability across their organizations. Historically, enterprises have often experienced subdued results from their digital transformation initiatives. In response, consulting has emerged as a vital element within the digital transformation value chain, as enterprises recognize that a clear vision and strategy are essential for the success of these initiatives. Amid a substantial demand and technology’s integral role in the transformation journey, enterprises have started exploring avenues beyond traditional consulting offerings. Now, they are seeking providers that can guide them to formulate a digital vision and roadmap, while also spearheading innovation with tangible value realization. In this report, we study how the ongoing macroeconomic landscape impacts both enterprises and providers. Furthermore, it examines the evolving market trends, which underscore the need to optimize investments in digital transformation and prioritize value-driven strategies. Scope Industry: Digital transformation consulting services providers Geography: Global Services: Digital services Contents In this report, Emphasize the unanimous focus on deriving value from digital transformation consulting services and assessing its impact on these engagements Study enterprises’ ability to streamline provide portfolios with the aim of achieving improved visibility into value and cost efficiency Explore value-driven approaches and delve into their broader implications for both organizations and providers ​​Membership(s) Digital Services Sourcing and Vendor Management

Climate change is the paramount problem of the decade, demanding urgent attention and action. Communities worldwide feel the consequences such as rising sea levels, extreme weather events, ecological disruptions, and health risks. This underscores the need for immediate and concerted efforts to mitigate and adapt to this unprecedented crisis. In response, enterprises increasingly recognize the importance of embarking on their net-zero journey to address the climate crisis. However, many enterprises face challenges that hinder their progress such as limited resources, unclear roadmaps, siloed Environmental, Social, and Governance (ESG) data, and the complexity of transitioning their operations and supply chains to low-carbon alternatives. Additionally, boardrooms are divided between short-term budgetary constraints and long-term net-zero commitments and compliance mandates due to macroeconomic uncertainty and geopolitical tensions. Net-zero consulting service providers play a vital role in helping enterprises navigate these challenges. They offer innovative data-backed solutions and technologies, such as AI, ML, blockchain, and IoT, to contextualize sustainability and drive maximum value. Furthermore, they assist enterprises in achieving the necessary behavioral shift through change management efforts This report captures the current state of the net-zero consulting services market, exploring trends and key drivers shaping the demand-supply dynamics. The report also provides a detailed view of the net-zero consulting capabilities of 31 providers based on their service focus, key Intellectual Property (IP) / solutions, domain investments, and demonstrated market proof points Scope All industries and geographies This assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading net-zero consulting service providers, client reference checks, and an ongoing analysis of the sustainability services market Contents In this report, we: Provide a detailed description of the net-zero consulting services market Examine the key factors and technologies shaping the net-zero consulting services market Outline our perspective on buyer adoption trends and deep dive into capabilities of 31 net-zero consulting service providers Membership(s) Sustainability Technology and Services Sourcing and Vendor Management

Enterprises are investing in digital transformation initiatives to enhance customer experience, optimize processes and cost, drive growth, and promote sustainability across their organizations. However, they appear to have realized limited returns from their initiatives. To address this challenge, consulting has emerged as a key aspect of the digital transformation value chain. Enterprises now recognize that a clear vision and strategy are essential for the success of digital transformation initiatives. Due to the high demand and the critical role of technology in the transformation journey, enterprises are no longer satisfied with traditional consulting offerings and are seeking innovative engagement models from their transformation partners to drive innovation and value realization. To serve this need, IT services providers are investing in digital transformation consulting offerings through organic and inorganic means. In this compendium, we provide detailed and fact-based snapshots of 14 digital transformation consulting service providers featured on the Digital Transformation Consulting Services PEAK Matrix® Assessment 2023. Each profile offers a comprehensive picture of the provider’s vision and strategy, scope of services offered, enterprise adoption, investments, partnerships, case studies, innovative solutions, and strengths and limitations. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading digital transformation consulting service providers, client reference checks, and an ongoing analysis of the digital transformation consulting services market Contents This report features 14 digital transformation consulting service provider profiles and includes: A summary dashboard – market impact and vision and capability assessment Providers’ strengths and limitations An overview of the provider’s’ business – vision, scope of services offered, and adoption across functional segments and geographies Providers’ services investments, case studies, key solutions, and partnerships Membership(s) Digital Services Sourcing and Vendor Management