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  • June 27, 2025
    As enterprise IT ecosystems grow more complex with hybrid environments, expanding threat surfaces, and an urgent need for faster threat response, organizations are partnering with specialist Managed Detection and Response (MDR) providers for highly tuned and expert-led cybersecurity services. These specialists are becoming vital partners in enabling 24×7 monitoring, rapid containment, and advanced threat detection across endpoints, cloud, and operational technology. Specialist MDR providers offer identity-aware threat detection, curated threat intelligence, and fully integrated remediation support, often tailored to lean security teams. The emphasis is on deployment agility, customized detection pipelines, and seamless scalability, coupled with investments in automation, unified telemetry, and co-innovation partnerships. In this report, Everest Group analyzes eight MDR providers featured on the Managed Detection and Response (MDR) Services Specialists PEAK Matrix® Assessment 2025. The report is designed to offer enterprises an informed lens to evaluate MDR specialist partners and equip providers with a benchmarking tool to examine their relative market positioning and investment priorities.
  • March 18, 2022
    Internet of Things (IoT) has revolutionized the industrial segments of manufacturing and energy & utilities by embedding a technology layer to help industrial enterprises capture and make sense of their operational data. With the advent of smart wearables, connected devices, and smart homes, IoT is enabling enterprises to improve customer experience and enhance customers’ quality of lives as well. The next transformation wave in IoT will be in conjunction with Artificial Intelligence (AI), or Artificial Intelligence of Things (AIoT), with the intent to supercharge device networks with intelligence. Scope All industries and geographies Contents This report examines: The evolution of AIoT AIoT adoption drivers and its industrial and consumer benefits AIoT adoption across industries and future potential for applications Roadblocks to AIoT adoption and how enterprises can prepare to overcome the challenges Membership(s) Digital Services Sourcing and Vendor Management
  • Dec. 23, 2021
    Sustainability and resilient business operations are the key focus areas for enterprises as they work to overcome pandemic-driven challenges. They have doubled down their investments in digitalization, with connected supply chain being a key focus area. Firms are leveraging Internet of Things (IoT), along with next-generation technologies such as Artificial Intelligence (AI) / Machine Learning (ML), blockchain, and edge computing, to enable real-time decision-making for clients. Increasingly, they are partnering with IT service providers, supply chain specialists, as well as technology players to leverage their IoT-based supply chain solutions. In this research, we present assessments of solution providers featured on Everest Group’s IoT Supply Chain Solutions PEAK Matrix®. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading IoT solution and service providers, client reference checks, and an ongoing analysis of the IoT solutions and services market Contents This report features 11 IoT solution provider, each of which includes: Everest Group’s IoT supply chain solutions PEAK Matrix® evaluation of 11 IoT supply chain vendors Detailed profiles of the solution providers, along with their key strengths and limitations An overview of the providers’ offerings, including vision, product capabilities, adoption across industries and geographies, case studies, partnerships, and investments Membership(s) Digital Services Sourcing and Vendor Management
  • Nov. 25, 2021
    Sustainability and resilient business operations have been the key focus areas for enterprises as they seek to overcome the challenges created by the pandemic. To achieve this, firms have doubled down their investments in digitization with connected supply chain being a key target. Firms are focusing on leveraging IoT technology in confluence with the next-generation technologies, such as AI/ML, blockchain, and edge computing, to enable real-time decision making for clients. In this regard, firms are partnering with IT service providers, supply chain specialists as well as technology players to leverage their IoT based supply chain solutions. In this research, we present assessments of 11 solution providers featured on Everest Group’s IoT supply chain solutions PEAK Matrix®. The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading IoT solution and service providers, client reference checks, and an ongoing analysis of the IoT solutions and services market. Scope All industries and geographies This research covers the following IoT solution providers / system integrators associated with IoT supply chain solutions: Bosch, FarEye, FourKites, Hitachi Vantara, Mindtree (NxT), NTT DATA, Project 44, Roambee, Samsara, Shippeo, and TCS Contents This report features 11 IoT solution provider, each of which includes: Everest Group’s IoT supply chain solutions PEAK Matrix® evaluation of 11 IoT supply chain vendors Characteristics of Leaders, Major Contenders, and Aspirants in the IoT supply chain solution landscape Analysis of the key strengths and limitations of each of the 11 IoT supply chain solutions featured in the assessment Membership(s) Digital Services Sourcing and Vendor Management
  • March 26, 2021
    This viewpoint examines the digitization of the life sciences manufacturing value chain through the Industrial Internet of Things (IIoT). The life sciences industry is leveraging IIoT to deliver an interconnected asset ecosystem. IIoT platform vendors or service providers are making investments in enabling technologies such as RPA, analytics platforms, and cloud computing, most of which are already mature in other industries. Predictive maintenance has proved to be a leading IIoT use case in the life sciences industry. With the launch of COVID-19 vaccines, real-time tracking and tracing of vaccines using IIoT has emerged as another leading use case. In this research, we also look at IIOT implementation-related challenges due to stringent regulatory and data integrity standards in the life sciences industry. Additionally, the complex nature of the interconnected manufacturing set-up requires skilled labor and a developed infrastructure to bring about rapid changes in the industry. Only those service providers that can quickly identify and leverage IIoT initiatives will be able to reap substantial benefits. Scope Industry: life sciences Geography: global Contents In this viewpoint, we discuss: The digitization and evolution of life sciences manufacturing leveraging IIoT IIoT implementation approach, framework, and current scenario based on real-life use cases Challenges in IIoT implementation Membership(s) Life Sciences Information Technology Sourcing and Vendor Management
  • July 31, 2020
    Internet of Things (IoT) has become one of the core components of an enterprise’s broader digital transformation efforts. Enterprises have been favoring large-scale IoT implementation to not just increase operational efficiencies, but also create new revenue opportunities and enhance user experience. With this in mind, enterprises are now looking to further optimize the impact they achieve from their IoT implementations. Edge computing has emerged as one of the major enablers in this regard, and it is being used along with IoT to lower costs, reduce latency, and provide enhanced data security. As edge computing becomes an important part of IoT implementations, more and more processes are being moved to the edge and enterprises will have to take a new to accommodate this conflux of edge computing and IoT. The next step would be to establish a connected ecosystem to address data Gathering, Analysis, and Protection (GAP) across enterprise boundaries. This would mean complete data sharing across the value chain and increased collaboration among stakeholders to drive common objectives. Scope All industries and geographies Contents This research analyzes the current IoT landscape and presents a geographical, industrial, and technology-specific view of IoT adoption in the market. It also talks about the increasing significance of edge computing in IoT implementations and the need to adopt a new approach to maximize the impact delivered. Additionally, it offers a view into the future of IoT, which is open, collaborative, and intelligent, moving beyond connected enterprises to connected ecosystems. Membership(s) Digital Services
  • July 17, 2020
    The healthcare provider industry is currently combating an unprecedented pandemic wave, leading to rapid transformation at breakneck speed. Traditionally, healthcare providers have been the slowest adopters of technology, but they are now compelled to adopt technological solutions to effectively cater to rising patient expectations, improve the quality of care, and support overburdened physicians. Telehealth, spanning relatively simple virtual platforms to extensively integrated remote care and diagnostic setups, has emerged as a promising tool in such a time. When effectively implemented, telehealth can help both payers and providers achieve improved healthcare outcomes. This report aims to capture the evolving landscape of telehealth and adoption trends for telehealth areas of the highest interest to physicians and patients. It also highlights the complex supply and demand side of the ecosystem and the factors that help decide, develop, and deploy telehealth solutions. Scope Geography: global Industry: healthcare Sources leveraged: analyst inputs, Everest Group research, publicly available secondary data sources Contents In this research, we analyze the telehealth market and services landscape across the following segments: Market dynamics Supply and demand landscape COVID-19 impact Membership(s) Healthcare IT Services (ITS)
  • May 21, 2020
    As IoT systems become an indispensable part of our daily lives, it is vital to test these systems rigorously and stringently to ensure that they are secure, efficient, and function as intended. However, testing IoT systems is a complex exercise, with several Verification and Validation (V&V) activities required to ensure end-to-end system functionality. Moreover, as the popularity of IoT systems increases and new OEMs enter the market, the number of permutations and combinations that need to be tested increases further. Further, enterprises today realize that ineffective V&V of IoT products and systems can have a severe impact on their brand image as well as business operations. This has led to the need for a framework-led approach to V&V of IoT systems. This viewpoint describes the challenges that enterprises face in testing their IoT systems and the various activities that an end-to-end V&V framework should encompass. In addition, we detail the significance of these activities for different kinds of IoT systems. We also recommend technology enablers that can enhance the framework’s effectiveness and offer a snapshot of emerging techniques that will shape the future of IoT testing. Scope Market segment: V&V engineering services Geography: global Contents This report covers the following topics: The importance of V&V for IoT systems and an introduction to the four layers of an IoT system Challenges enterprises typically face in testing their IoT systems A framework for end-to-end V&V of IoT systems and its various activities by layer and system Significance of V&V activities for different kinds of IoT systems Technology enablers that can enhance the effectiveness of the framework Emerging techniques likely to shape the future of IoT testing Membership(s) Engineering Services
  • April 29, 2020
    Enterprises view IoT as core to their broader digital transformation efforts, as IoT implementation is regarded as a means to increase operational efficiencies, create new revenue opportunities, and enhance user experience. To assist enterprises in this journey, service providers must act as end-to-end orchestrators, develop industry-specific solutions that leverage next-generation technology, and support IT/OT integration. In this research, we present detailed profiles and assessments of 18 IT service providers featured on the IoT Services PEAK Matrix®. Each profile provides a comprehensive picture of the service provider’s service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies. The assessment is based on Everest Group’s annual RFI process for the calendar year 2019, interactions with leading IoT service providers, client reference checks, and an ongoing analysis of the IoT services market. Scope This research covers the following IT service providers / system integrators associated with IoT services: Accenture, Atos, Capgemini, Cognizant, Deloitte, DXC Technology, Happiest Minds, HCL Technologies, IBM, Infosys, Mphasis, NTT DATA, LTI, Prodapt, TCS, Tech Mahindra, Wipro, and Zensar. Contents This report features 18 IT service provider profiles, each of which includes: Overview of the provider’s IoT services business and offerings – vision, scale, and extent of adoption of its IoT services across enterprise segments and geographies Assessment of the provider’s IoT services delivery capability, domain investments, key solutions, and key partnerships Detailed assessments of 18 IoT service providers, along with their strengths and areas of improvement Membership(s) Digital Services
  • April 17, 2020
    Enterprises view IoT as core to their broader digital transformation efforts, as IoT implementation is regarded as a means to increase operational efficiencies, create new revenue opportunities, and enhance user experience. To assist enterprises in this journey, service providers must act as end-to-end orchestrators, develop industry-specific solutions that leverage next-generation technology, and support IT/OT integration. In this research, we present detailed profiles and assessments of 18 IT service providers featured on the IoT Services PEAK Matrix®. Each profile provides a comprehensive picture of the service provider’s service focus, key Intellectual Property (IP) / solutions, and domain investments, as well as case studies. The assessment is based on Everest Group’s annual RFI process for the calendar year 2019, interactions with leading IoT service providers, client reference checks, and an ongoing analysis of the IoT services market. Scope This research covers the following IT service providers / system integrators associated with IoT services: Accenture, Atos, Capgemini, Cognizant, Deloitte, DXC Technology, Happiest Minds, HCL Technologies, IBM, Infosys, Mphasis, NTT DATA, LTI, Prodapt, TCS, Tech Mahindra, Wipro, and Zensar. Contents This report features detailed assessments of 18 IoT service providers, along with their strengths and areas of improvement. Membership(s) Digital Services