Temenos has introduced a new AI-powered compliance solution, Financial Crime Mitigation (FCM) AI Agent, designed to address the financial services industry’s critical pain points in FCM. The platform aims to reduce false positives, screen real-time transactions, and automate manual compliance tasks, which are increasingly important as institutions grapple with high compliance costs and tighter regulatory timelines. This report reviews the platform’s value proposition and its alignment with key enterprise objectives, including improved efficiency and support for diverse deployment models. The report highlights Temenos’ strong performance, delivering false positive rates below 2% – significantly below industry averages. Real-time alert handling, explainable AI models, and flexible deployment options (on-premises, SaaS, or cloud) underscore the platform’s adaptability across different IT environments. However, the review also flags areas requiring further clarity, such as cross-platform interoperability, lack of detailed performance benchmarks, and alignment with AI governance frameworks. Financial institutions looking to modernize compliance operations will benefit from understanding these factors as they assess Temenos’ FCM AI Agent for implementation. Scope Geography: global Industry: banking and financial services Service: financial crime and compliance Contents The report outlines:: Key enterprise issues and compliance objectives in FCM Overview of Temenos’ FCM AI Agent launch Temenos’ current capabilities and market positioning Everest Group’s review of the solution’s strengths and limitations

Enterprises today face an urgent challenge in their fraud and abuse prevention strategies. While adversaries innovate with automation, synthetic identities, and cross-platform manipulation, most organizations remain reliant on siloed, reactive fraud systems. Traditional systems of record and systems of engagement cannot respond to real-time threats or enforce dynamic policies, leaving organizations exposed to costly delays, false positives, and operational inefficiencies. This report introduces Systems of Execution (SoE) as the next essential step in Trust and Safety (T&S). SoE solutions unify behavioral signals, AI decision engines, and orchestration layers to create an intelligent, self-learning defense model capable of sub-second action. They transform T&S into a proactive function, enabling real-time fraud detection and autonomous enforcement across the customer life cycle. The Viewpoint explores SoE’s real-world applications, CIO-ready KPIs, implementation framework, and a readiness checklist to help enterprises navigate architectural, talent, and ecosystem gaps and accelerate adoption. Scope All industries and geographies Service: T&S and fraud and abuse prevention Contents In this report, we examine: SoE in T&S SoE versus traditional fraud systems SoE’s real-world industry applications and benefits Strategic and operational KPIs for CIOs SoE future state and readiness Implementation framework for SoE in fraud prevention Memberships Trust and Safety Sourcing and Vendor Management

The Everest Group Leading 50™ Financial Crime and Compliance (FCC) Technology Providers 2025 report ranks technology providers specializing in regulatory compliance and financial crime prevention. This ranking is based on a comprehensive evaluation framework that assesses providers across four weighted parameters: scale and growth momentum, value-chain coverage, innovation and investment, and client/geographic coverage. The report offers in-depth insights into how the FCC technology landscape is transforming in response to rising regulatory complexity, the increasing sophistication of financial crime, and the shift toward proactive risk management. It highlights key trends reshaping the market, including the convergence of Fraud and AML (FRAML), the rapid adoption of AI/ML and generative AI, and the growing preference for cloud-native, modular, and low-/no-code platforms. Additionally, the report examines regional dynamics across North America, EMEA, APAC, and LATAM. It highlights providers that stand out in specific focus areas, such as digital identity verification, trade-finance compliance, transaction monitoring modernization, and crypto compliance. The report is a strategic resource for banks, FinTechs, capital markets, RegTechs, and technology providers seeking to benchmark, evaluate, or partner with FCC providers as they modernize compliance operations and strengthen their defenses against financial crime. Scope Industry: financial crime and compliance technology Geography: global Contents In this report, we examine: Leading 50™ FCC technology providers Financial crime and compliance technology trends and key drivers Leading 50™ financial crime and compliance technology providers’ geographical distribution Industry cloud partnerships for financial crime and compliance technology innovation Leveraging generative AI in FCC technology solutions Key investors shaping the FCC technology landscape SIs’ role in FCC technology adoption Implications for FCC technology providers The TRUST framework for building a resilient FCC strategy for enterprises

Financial Crime and Compliance (FCC) has become increasingly complex as financial institutions face growing regulatory scrutiny, sophisticated fraud schemes, and rising expectations for better customer experiences. Generative AI presents a compelling opportunity to transform FCC operations. It streamlines labor-intensive processes, enhances investigative accuracy, and reveals hidden insights. From real-time anomaly detection to faster due diligence and enriched case management, its potential to reshape the FCC value chain is significant. This report assesses the generative AI landscape for FCC. It examines key use cases across the FCC lifecycle, including dynamic screening, entity resolution, Fraud and AML (FRAML) monitoring, and anomaly detection. The report also evaluates how providers are developing solutions across the FCC lifecycle to deliver innovation. It evaluates 12 technology providers using Everest Group’s Innovation Watch Assessment framework, categorizing them as Luminaries, Fast Followers, Influencers, and Seekers. The report delivers insights into emerging provider solutions, their core capabilities, and the business challenges they address, equipping enterprises with a clear view of the evolving FCC technology landscape. Scope Industry: Banking and Financial Services (BFS) Geography: global Service: generative AI technology solutions under the FCC function Contents In this report, we Assess 12 FCC technology providers Position the providers on the Everest Group’s Innovation Watch Assessment framework as Luminaries, Fast Followers, Influencers, and Seekers Highlight providers’ capabilities and investments

The BFSI industry is undergoing rapid digital transformation, increasing the need for secure, seamless, and compliant digital identity solutions. Financial institutions must navigate an evolving regulatory landscape, counter sophisticated fraud tactics, and enhance customer trust, making digital identity a fundamental pillar of Financial Crime and Compliance (FCC). Rising cyber threats, fraud, and data breaches are driving the demand for AI-powered authentication, biometrics, blockchain, and decentralized identity solutions. With stricter oversight from PSD2, GDPR, eIDAS, and other global frameworks, banks and financial institutions must implement robust identity solutions that ensure security and enhance user experience. In this report, we examine digital identity solutions in the BFSI industry, analyzing technology advances, market trends, and regulatory challenges. The report highlights how financial institutions can leverage identity verification, authentication, fraud prevention, and compliance automation to improve operational efficiency and regulatory adherence. It offers strategic insights for providers and technology firms seeking to leverage the growing opportunities in the digital identity landscape. Scope Industry: Banking and Financial Services (BFS), with a specific emphasis on FCC Geography: global Services: digital identity, FCC, payment business processes, and IT Data sources: Everest Group’s ongoing market intelligence and assessment and public domain research Exclusions: digital identity solutions outside the BFSI industry Contents In this report, we examine: The evolving digital identity solutions’ role in fraud prevention, Know Your Customer (KYC), Anti-money Laundering (AML), and compliance operations Key technology innovations shaping the digital identity landscape Opportunities for providers and technology firms in the future of digital identity Market trends and competitive dynamics of digital identity solutions in the BFS space Membership(s) Financial Crime and Compliance Cybersecurity Sourcing and Vendor Management

Financial Crime and Compliance (FCC) operations are steadily as Banking and Financial Services (BFS) providers reduce operational expenses amid limited budgets. However, they must navigate complex regulations to avoid fines while maintaining a seamless customer experience. Additionally, rising fraud instances have compelled organizations to adopt advanced technology systems that predict and prevent fraud and lower manual intervention. BFS providers must balance these priorities to operate efficiently and compliantly in a dynamic landscape. The demand for end-to-end solutions has led technology, operations, and advisory functions to converge as providers offer comprehensive solution packages for various issues and requirements. In this report, we analyze FCC operations and providers’ focus areas, strategic investments, strengths, and limitations. Scope Industry: BFS Geography: global This report is based on data collected by Everest Group’s annual RFI process for the calendar year 2023, interactions with leading FCC operations providers, client reference checks, and a secondary ongoing analysis of the FCC operations market Contents In this report, we: Examine the emerging drivers and challenges enterprises face in FCC outsourcing Assess the ever-evolving provider landscape and trends Evaluate the FCC Business Process Services (BPS) market, buyer trends, and partnerships Membership(s) Financial Crime and Compliance Operations​ Banking and Financial Services Business Process Sourcing and Vendor Management

The Financial Crime and Compliance (FCC) Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 30 FCC operations service providers. It includes their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment. The study will enable current and potential buyers of FCC operations to assess the providers on their areas of strength and limitations based on desired capabilities. Scope Industry: Banking and Financial Services (BFS) Geography: global Contents The report features 30 provider profiles and includes: Service suite and scale of operations: key leaders, service suite, FTEs, revenue, recent developments, and partnerships Delivery locations: city-level detail (subject to availability) of key delivery locations worldwide Capabilities and clients: major engagements, revenue split by geography, FTE split by process coverage and location, and number of contracts by buyer size Technology solutions: brief descriptions of key technology solutions Everest Group assessment: providers’ position on the Everest Group PEAK Matrix®, market share and delivery capability assessment, and overall evaluation of provider capabilities Membership(s) Financial Crime and Compliance Operations​ Banking and Financial Services Business Process Outsourcing Excellence

The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. Amid challenges such as rising fraud, evolving regulatory norms, economic pressures, and unique geopolitical circumstances, financial institutions and next-generation participants are striving to meet compliance standards. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities. The introduction of new regulations in the financial sector necessitates a dynamic regulatory compliance framework, posing a global management challenge for these institutions. In response to these challenges, the demand for digital-led FCC offerings is rising. Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands. Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines. In this report, we analyze the vision, delivery capabilities, and market successes of 30 FCC operations service providers and their relative position on Everest Group’s PEAK Matrix® for FCC operations. The study will assist key stakeholders, such as banks, financial institutions, FinTechs, RegTechs, service providers, and technology providers, to understand the current FCC operations landscape and make informed sourcing and partnership decisions. Scope Industry: BFS Geography: global The assessment is based on Everest Group’s annual RFI process and an ongoing analysis of the FCC operations market Contents This report features 30 FCC operations service provider profiles and includes: Each provider’s relative positioning on Everest Group’s PEAK Matrix® for FCC operations Providers’ market impact Providers’ vision and capability assessment across key dimensions Enterprise sourcing considerations Membership(s) Banking and Financial Services Business Process Outsourcing Excellence

In the past few years, customers have rapidly adopted digital technologies. This increased adoption has generated vast amounts of data across channels and platforms. However, it has also amplified risks associated with Financial Crime and Compliance (FCC) as well as Trust and Safety (T&S). Enterprises are now under immense pressure to establish a secure platform that effectively combats fraud and fosters trust with customers. Technological advances have provided fraudsters new avenues to deceive audiences and evade detection for personal gain. In response, companies are actively seeking external assistance, forming collaborations, and investing in the right technologies to combat fraud efficiently. In this report, we present a comprehensive overview of the fraudulent activities that erode trust and contribute to an increase in financial crime. We delve into various types of fraud, the platforms they occur on, and the current industry challenges. Furthermore, we propose viable solutions to overcome these challenges and offer a roadmap outlining the necessary steps for identifying enterprises’ requirements and selecting the most suitable provider, using the Assess, Identify, and Mitigate (AIM) framework. By analyzing the prevalent fraud landscape, understanding platforms where fraud occurs, and addressing current industry challenges, this report equips enterprises with knowledge and strategies to effectively combat fraud. The recommended solutions and the AIM framework provide a practical approach for organizations to assess their fraud prevention needs, identify appropriate solutions, and implement measures to mitigate associated risks. Ultimately, this report serves as a valuable resource for enterprises seeking to safeguard their platforms, combat fraud, and regain customer trust in the digital landscape. Scope Industry: Banking and Financial Services (BFS) and Trust and Safety (T&S) Geography: global Contents In this report, we: Describe prevalent frauds in the industry Present fraud prevention steps and tools Introduce the AIM framework to aid in mitigating fraud Membership(s) Banking and Financial Services Business Process Sourcing and Vendor Management

In recent years, the Financial Crime and Compliance (FCC) space has transformed rapidly due to the growth of RegTechs, virtual banks, and alternative payment methods. This has introduced new complexities as regulators struggle to keep pace with the surge in cybercrime and next-generation technologies. Financial crimes in various forms, along with the challenge of meeting complex and evolving compliance requirements, are causing increasing concerns regarding profitability and reputational risk for Banking and Financial Services (BFS) enterprises. Firms relying on legacy systems and outdated cybersecurity protocols are facing pressure to transform their technology and partner portfolios, actively seeking innovative solutions to prevent and combat financial crimes. In response, FCC technology providers are investing in Artificial Intelligence (AI) / Machine Learning (ML), cloud-based platforms, anti-money laundering and fraud investigation technologies to enhance their existing solutions. They are engaging in co-innovation and customization efforts with hyperscalers, third-party providers, and clients. The FCC technology provider landscape comprises both point-solution providers specializing in specific functions within the FCC value chain and experienced end-to-end providers. Over the past three years, there has been a surge in funding and forged increased partnerships with BFS technology providers looking to develop industry-specific offerings in online fraud prevention. In this report, we examine the FCC technology provider ecosystem and study key trends in the FCC space and their implications on technology investments by BFS enterprises. Additionally, the report profiles 16 technology providers, assessing their capabilities across the FCC value chain and highlighting case studies of their FCC solutions for BFS enterprise clients. Scope Industry: BFS Geography: global Contents In this report, we examine: Key trends in the FCC space The macroeconomic and geopolitical impact on FCC Enterprise challenges and priorities Technology-led disruptions in FCC The competitive technology provider landscape for FCC solutions, including end-to-end providers and emerging participants Implications for service and technology providers The current vs. future state of FCC Membership(s) Banking Information Technology Sourcing and Vendor Management