The rise of cloud computing, IoT devices, and IT-OT convergence has significantly expanded the attack surface, making enterprises more vulnerable to advanced cyber threats. Organizations struggle with managing complex security environments, bridging talent shortages, and balancing budget constraints while ensuring robust cybersecurity. As a result, they increasingly turn to Managed Detection and Response (MDR) providers for real-time threat visibility, automated incident containment, and seamless security integration. Providers are addressing these challenges by integrating cutting-edge innovations such as generative AI-driven threat detection, incident response, and threat investigation, Security Operations Center (SOC)-as-a-service for scalable cloud-based operations, and XDR capabilities for holistic telemetry coverage. The growing convergence of IT and OT security has also fuelled the demand for unified SOCs capable of managing diverse digital ecosystems. This compendium provides detailed and fact-based snapshots of 29 global MDR providers featured on the Managed Detection and Response (MDR) Services – Provider Compendium 2025. Each profile offers a comprehensive picture of the provider’s operations, delivery presence, solutions, investments, and market success.

Amid macroeconomic uncertainties, enterprises are sharpening their focus on cost optimization and productivity. As a result, digital workplace investments are shifting from broad-scale transformations to smaller, high-impact initiatives. The rise of Copilot and agentic AI is accelerating this trend, with organizations emphasizing productivity gains over experience enhancements. To unlock agility and align the workplace with broader business goals, enterprises are embracing product-led operating models. This approach aims to break down silos between workplace and business functions, enabling faster decision-making and greater responsiveness to evolving customer needs. For providers, this transformation marks a strategic inflection point. As enterprise expectations shift from siloed solutions to value-driven outcomes, providers must reimagine their delivery models to remain relevant. This report analyzes the digital workplace services market in depth. It explores how changing enterprise priorities are pushing providers toward a product-led workplace model and illustrates this approach through a quick commerce use case. It also highlights key adoption challenges and solutions, along with transformation best practices from market leaders. Scope All industries and geographies Contents In this report, we: Analyze trends shaping the digital workplace services market Unpack the transition toward product-led operating models Illustrate the product-led approach using a quick commerce use case Identify challenges enterprises face in transformation journeys Highlight solutions and learnings from best-in-class adopters

Cloud computing, IoT devices, and IT-OT convergence have significantly expanded enterprises' attack surfaces, making them more vulnerable to advanced cyber threats. Organizations struggle with managing complex security environments, bridging talent shortages, and balancing budget constraints while ensuring robust cybersecurity. As a result, they increasingly turn to Managed Detection and Response (MDR) providers for real-time threat visibility, automated incident containment, and seamless security integration. Providers are addressing these challenges by integrating cutting-edge innovations such as generative AI-driven threat detection, incident response, threat investigation, security-operations-center-as-a-service for scalable cloud-based operations, and extended detection and response capabilities for holistic telemetry coverage. IT and OT security’s growing convergence has also fueled the demand for unified security operations centers capable of managing diverse digital ecosystems. In this report, we assess 29 global MDR providers featured on the Managed Detection and Response (MDR) Services PEAK Matrix® Assessment 2025. The assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading MDR providers, client reference checks, and an ongoing analysis of the MDR services market.     Scope All industries and geographies Contents In this report, we examine: MDR Services PEAK Matrix® assessment characteristics and providers’ positioning Key sourcing considerations for enterprises selecting MDR providers Providers’ key strengths and limitations Membership(s) Cybersecurity Sourcing and Vendor Management

The Managed Detection and Response (MDR) services report thoroughly examines the MDR services market, providing valuable insights into its size, growth rate, and demand drivers. The report assesses the demand for MDR services across major geographical regions and industry verticals. It looks at how MDR services can be leveraged to address specific Environmental, Social, and Governance (ESG) objectives, encompassing various facets such as heightened operational efficiency for reducing carbon emissions, minimizing e-waste, monitoring compliance, fortifying cybersecurity measures, and safeguarding brand reputation through advanced threat intelligence. In addition to discussing these aspects, the report provides a comprehensive overview of key considerations for enterprises adopting MDR services on their sustainability journeys. This includes a detailed roadmap and steps for aligning MDR with sustainability goals, critical factors to consider when selecting an MDR services provider, the definition of materiality assessment accompanied by relevant Key Performance Indicators (KPIs), and a compilation of best practices to ensure that MDR effectively contributes to meeting ESG mandates. The report outlines actionable initiatives for MDR service providers seeking to establish sustainability as an integral aspect of their service offerings. The report also features five MDR technology provider profiles, highlighting their overall MDR portfolio and capabilities. Scope All industries and geographies Contents In this report, we examine: Global MDR services market overview including market size, growth, and drivers across major geographies and industry verticals The alignment of MDR services to drive sustainability Key enterprise consideration for MDR services Cybersecurity Sustainability Technology and Services Outsourcing Excellence

The rise of Internet of Things (IoT), Software-as-a-Service (SaaS), and cloud touchpoints in enterprises has significantly expanded the attack surface and added to the challenges faced by Chief Information Security Officers (CISOs). To address this issue, providers are developing expertise in Managed Detection and Response (MDR) services, which not only provide telemetry coverage across various sources but also allow for faster Return on Investment (RoI) realization than implementing solutions on their own. Providers are building localized Security Operations Centers (SOCs), hiring specialized talent, developing accelerators for quicker RoI realization, creating vertical-specific use cases, and providing converged Information Technology (IT)-Operational Technology (OT) SOC services. Some providers have even established industry-specific SOCs for areas such as automotive, manufacturing, and energy and utilities. In this compendium, we provide comprehensive and fact-based snapshots of 27 MDR service providers featured on Everest Group’s MDR Services PEAK Matrix® Assessment. Each profile offers an in-depth analysis of the provider’s vision and strategy, service revenue, geographic adoption, industry adoption, investments, partnerships, case studies, innovative solutions, strengths, and limitations. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading MDR service providers, client reference checks, and an ongoing analysis of the MDR services market Contents In this report, we: Examine 27 MDR service providers capabilities Study providers’ key strengths and limitations Evaluate enterprise sourcing considerations Membership(s) Cybersecurity Sourcing and Vendor Management

The rise in enterprise touchpoints in the form of IoT, SaaS, and cloud have added to the woes of CISOs by significantly increasing the attack surface. To address this challenge, providers have built expertise in Managed Detection and Response (MDR) services, which not only provide telemetry coverage across sources such as cloud, IoT, OT/ICS, SaaS, endpoints, and network, but also allow enterprises to realize RoI faster than when implementing solutions on their own. Providers are building localized Security Operations Centers (SOCs), hiring specialized talent, developing accelerators for quicker RoI realization, creating vertical-specific use cases to onboard newer logos more seamlessly, and providing converged IT-OT SOC services. Certain providers have carved a niche for themselves within MDR services and built industry-dedicated SOCs for industries such as automotive, manufacturing, and energy & utilities. In this research, we assess 27 MDR service providers featured on the MDR Services PEAK Matrix® Assessment. Scope All industries and geographies Services: MDR The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading MDR service providers, client reference checks, and ongoing analysis of the MDR services market Contents In this PEAK Matrix® assessment, we: Examine the profiles of 27 MDR service providers globally Study each provider’s strengths and weaknesses Evaluate enterprise sourcing considerations Membership(s) Cybersecurity Sourcing and Vendor Management

This report is available only to Outsourcing Excellence members. For information on membership, please contact us This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for cybersecurity services. Cybersecurity services encompass cloud security, endpoint security, data security, IoT/OT security, application security, network security, Identity and Access Management (IAM), and Governance, Risk, and Compliance (GRC) in a commercial enterprise model. The goal of cybersecurity services is to defend the enterprise technology landscape, including devices, servers, connected systems, and user data and privacy, from both outside and inside threats. Category managers can customize this template with internal category information, such as spend, suppliers, and subcategory overview. They can also use the industry and market insights provided in this template to build a strong supply base understanding. A category strategy’s goal is to create an action plan for effective category management, and this template provides the requisite tools, frameworks, and information to create a robust strategy. Best-in-class procurement organizations effectively leverage such tools and techniques to drive continuous improvements in their categories. Scope All industries and geographies Category in focus: cybersecurity services Contents In this category strategy report, we offer comprehensive templates based on a four-step process to create a category strategy: Define internal needs: define category maturity and objectives, create a buyer profile to gauge the current supply base state and predict future demand, and conduct total cost modeling Understand the market: build industry and supply base understanding by evaluating aspects such as market trends, key suppliers, major delivery locations, pricing trends, performance benchmarks, and category risks Determine the sourcing strategy: decide between an in-house versus outsourced model for the category and identify best practices and value levers to drive category efficiency Create an action plan: identify and prioritize projects and drive them toward execution