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  • NEW
    Provider Compendium

    July 07, 2025
    The public cloud market is significantly growing due to enterprises’ pursuit of digital transformation, innovation, and operational resilience. Microsoft Azure has effectively addressed this demand through strategic investments in generative AI (in collaboration with OpenAI), industry-tailored cloud offerings, Microsoft Fabric for data, and robust security capabilities. As Azure’s portfolio expands, enterprises are turning to specialized Azure service providers to lead cloud migration efforts and drive ongoing optimization. These partners bring key expertise in cost efficiency, resource management, and cloud-native development, enabling organizations to maximize their Azure investments’ value. In response to evolving enterprise needs, Azure service providers are enhancing their go-to-market approaches, earning certifications and specializations, and building proprietary Azure-aligned IP. Their close collaboration with Microsoft allows them to deliver industry-specific, high-impact solutions that strengthen operations and unlock new growth opportunities. In this report, we assess 29 cloud service providers featured in the Microsoft Azure Services PEAK Matrix® Assessment 2024 and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the provider’s operational overview, delivery presence, solutions on offer, investments, and market success.
  • Tech Launch Perspective

    June 30, 2025
    In April 2025, IBM unveiled the latest evolution of its mainframe portfolio with the introduction of IBM Z17, advancing its long-standing leadership in mainframes. IBM has long been a cornerstone in the evolution of enterprise computing, with its mainframe systems being vital in supporting mission-critical operations across industries. Known for their reliability, security, and performance, IBM has consistently adapted its mainframes to meet changing business needs. IBM Z17 focuses on delivering alignment with enterprise hybrid cloud and sustainability goals. It stands out with features such as quantum-safe encryption through Crypto Express 8S, Watsonx Assistant for Z, Operations Unite, and AI-enabled processing at the core. It introduces enhanced security features and hybrid cloud readiness, offering enterprises a flexible, future-ready solution to modernize while empowering mission-critical workloads in a rapidly transforming digital landscape. This evolution in the Z series reinforces IBM’s commitment to autonomous IT, streamlining operations, enhancing user experiences, while addressing long-standing challenges such as talent shortages and legacy system constraints.
  • Tech Launch Perspective

    June 26, 2025
    As enterprise AI adoption scales, organizations are actively investing in infrastructure that supports diverse AI workloads, from training to inference, across data center and edge environments. AI is driving demand for specialized chips, private cloud flexibility, and scalable performance aligned with governance requirements. This report reviews Dell Technologies’ AI infrastructure-related announcements made at Dell Technologies World 2025. It outlines Dell’s current infrastructure positioning and details the key products and capabilities launched across compute, storage, and orchestration layers. It further maps these announcements to broader enterprise infrastructure themes and offers a structured view of how Dell is designing products for modular AI deployments and stack extensibility. The report is intended to help technology decision-makers, partners, and infrastructure stakeholders understand the scope of Dell’s product updates and their relevance within the AI infrastructure landscape.
  • FEATURED
    Viewpoint

    June 17, 2025
    Enterprises have made cloud the operating backbone for AI, platform modernization, and continuous delivery, but governance practices remain reactive. Fragmented ownership, inconsistent tagging, and siloed tooling force finance and engineering teams to chase overspend long after budgets are breached, with 63% of organizations citing staying within forecasted cloud budgets as their top challenge. Systems of Execution (SoE) close this gap by fusing FinOps transparency with AIOps automation in an autonomous control plane. SoE continuously ingest cost, usage, and performance telemetry, apply AI decision logic, and enforce policy-aligned actions, such as resizing or pausing workloads, without human latency. By adopting SoE, organizations can transform cloud from a cost center into a self-optimizing performance engine that enforces budgets in real time, reduces variance, boosts resilience, and accelerates innovation cycles. The report charts a three-phase journey from reactive visibility to fully autonomous operations, detailing the data architecture, policy automation, AI decisioning, and governance pillars required at each step. It benchmarks ecosystem readiness, highlights emerging provider capabilities, and distils imperatives for enterprises, hyperscalers, and service partners, which include treating execution as a differentiator, embedding financial guardrails at run time, and redesigning services around continuous orchestration. Scope This report analyzes the cloud-governance gap, presents an SoE-led framework for autonomous financial and operational control, details a phased implementation roadmap, and offers guidance on selecting technology and service partners to enable self-optimizing cloud operations at scale. Contents All industries and geographies
  • Webinar

    March 19, 2025
    Watch Everest Group experts Yugal Joshi, Partner, Alisha Mittal, Vice President, Mukesh Ranjan, Vice President, and Akshat Vaid, Partner, for an exciting webinar that will redefine how you view the future of the engineering and IT technology space. Get ready for a deep dive into the transformative trends due to shape engineering and IT services in 2025. From the unstoppable rise of AI to breakthrough innovations on the horizon, our panel will deliver powerful insights into what’s next for the industry and how you can take advantage of this pivotal moment. Expect engaging discussions, bold predictions, and data-driven insights designed to empower enterprises and service providers to navigate this key era. This is your chance to learn how to leverage technology trends, outpace the competition, and thrive in a rapidly evolving landscape. Don’t miss this high-impact session—your roadmap to 2025 starts here. What questions did the webinar answer? As a services provider, which areas should you invest in during 2025 for strategic growth? As an enterprise, what should you look for in outsourcing partners in 2025?
  • Webinar

    Feb. 11, 2025
    Watch Everest Group experts Rohan Pant, Vice President, Ricky Sundrani, Partner, and Richa Tapadia, Practice Director, for an insightful webinar on the evolving landscape of Cloud and Infrastructure Services (CIS) pricing and deal trends for 2025. As 2024 experienced flat market growth and pricing stability, the next 6-12 months are set to bring significant shifts with far-reaching implications for CIS deals. From anticipated reductions in standard/commodity CIS rates to projected decreases in ACV/TCV for managed services, it is crucial for enterprises and providers to adapt their strategies to remain competitive in an evolving market. This session provided a deep dive into key pricing trends shaping the future of CIS deals, evolving solutions and their impact on pricing strategies, and practical guidance for factoring market changes into your bids. What questions did the webinar answer for the participants? Is being the lowest-cost bidder the silver bullet to winning CIS deals for service providers? How is gen AI impacting CIS deals? What are the most common contracting and pricing models observed for CIS deals?
  • State of the Market

    Dec. 31, 2024
    Europe has established itself as a stable and resilient market for cloud services with robust growth. This growth is due to strong demand from public services, energy and utilities, and manufacturing sectors, alongside sustained contributions from BFSI and technology-related industries. The demand outlook remains positive despite macroeconomic pressures and geopolitical tensions affecting large contracts due to enterprise needs for complex workload migration, cloud-native development, and automation. European enterprises are increasingly adopting hybrid and multi-cloud strategies to address stringent regulatory requirements in BFSI, healthcare, and logistics while balancing performance and scalability. Moreover, with a growing focus on sustainability, businesses emphasize energy-efficient infrastructure and tools to meet EU climate objectives. Security and compliance demand is rising, with GDPR and the Digital Operational Resilience Act (DORA) regulations shaping cloud adoption. Enterprises also seek strategic partnerships with providers offering robust cost management, innovation, and compliance solutions to maximize value from cloud engagements and gain a competitive edge. Europe is also witnessing accelerated generative AI adoption amid fragmentation and governance challenges. In the future, Europe’s cloud landscape will prioritize sustainable, secure, and sovereign solutions tailored to its unique regulatory and operational requirements. In this report, we offer an overview of the European cloud services market, including trends, demand drivers, and key enterprise concerns. The report also outlines cloud services engagement characteristics in Europe and examines the market outlook for 2025. Scope All industries Geography: Europe This analysis is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading cloud service providers, client reference checks, enterprise interactions, and an ongoing analysis of the cloud services market in Europe Contents In this report, we examine: Trends, demand drivers, and key enterprise concerns in the Europe cloud services market Enterprises’ top demands on cloud services and enterprise strategies to maximize their Google Cloud adoption value realization The future outlook for 2025 Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management
  • State of the Market

    Dec. 23, 2024
    Cloud solutions are propelling businesses to expand, boost adaptability, and accelerate innovation through readily available resources and infrastructure, eliminating substantial initial investments. North America leads globally in cloud services with a market driven by rapid technology advances and broad industry adoption in sectors such as healthcare, manufacturing, and finance. The increasing demand for edge computing and AI-enhanced services is opening fresh avenues in cloud technology. Companies are seeking tailored customer experiences, compliance-focused infrastructure, increased agility, and services catering to local needs. The surge in demand for these technologies reflects a broader shift toward more dynamic, responsive business operations. To adapt, industries are increasingly leveraging cloud services to meet complex challenges in real time, using cloud-based analytics and machine learning capabilities. This trend underscores the necessity for robust, secure, and compliant cloud solutions in today's digital landscape. In this report, we provide an overview of the North American cloud services market, including trends, demand drivers, and key enterprise concerns. The report also outlines the characteristics of cloud services engagement in North America and delves into the market outlook for 2025. Scope All industries Geography: North America The analysis is based on Everest Group’s annual RFI process, interactions with leading cloud service providers, client reference checks, enterprise interactions, and an ongoing analysis of the cloud services market in North America Contents In this report, we examine: The trends, demand drivers, and key enterprise concerns in the North American cloud services market Enterprises’ top cloud services barriers and demand trends The future outlook for 2025 Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management
  • PEAK Matrix®

    Dec. 20, 2024
    As AWS evolves, there is a growing demand for AWS providers that can ensure smooth cloud migrations. These providers are essential to transform and manage AWS environments, focusing on managing costs, providing skilled resources, and leveraging cutting-edge technologies to create business value. Their strong partnerships with AWS also allow for customized solutions that cater to specific industry requirements, improve operational efficiency, and foster innovation. AWS providers are intensifying their joint go-to-market strategies, enhancing their accreditations and competencies, and developing proprietary AWS-focused innovations and solutions. This strategic advance continues to solidify their strong position in the market. In this report, we assess 31 AWS providers featured in the AWS Services PEAK Matrix® Assessment 2024 and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading AWS providers, client reference checks, and ongoing analysis of the cloud services market Contents In this report, we examine: The market impact and vision and capabilities of 31 providers with AWS expertise Providers’ key strengths and limitations Enterprise sourcing considerations Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management
  • Viewpoint

    Dec. 16, 2024
    In today's rapidly evolving digital landscape, enterprises are turning to cloud technologies to drive innovation, enhance operational efficiency, and maintain competitive advantage. However, the journey to cloud adoption also has challenges. This report, based on a comprehensive survey of 300 senior-level business executives across North America, provides invaluable insights into cloud adoption’s current state, the challenges enterprises face, and the emerging trends shaping cloud services’ future. The report delves into key themes crucial to understanding modern enterprises' cloud journeys. It explores how businesses leverage cloud technologies to drive benefits, while also highlighting the complexities that hinder full cloud potential realization. It further examines hybrid cloud solutions’ growing importance and implementation obstacles. Additionally, it addresses cost management issues in cloud adoption, offering strategies to optimize cloud investments. The report also outlines gen AI’s transformative impact on cloud computing. It provides gen AI adoption trends’ nuanced analysis across different industry sectors and enterprise sizes, along with insights into its strategic benefits and implementation challenges. Scope Industry: all industries Geography: North America Contents In this report, we: Analyze cloud adoption trends and challenges across different enterprise sizes and industries Examine hybrid cloud solutions’ evolving role and strategies to overcome implementation hurdles Explore cloud cost management strategies and optimization techniques to maximize ROI from cloud investments Investigate gen AI’s impact on cloud computing, including adoption rates, use cases, and implementation challenges Provide actionable insights and recommendations for enterprises to enhance their cloud strategy and capitalize on emerging technologies Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management