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Tech Launch Perspective
Agentic AI - Review of Zoho's Product Announcements
Sep. 25, 2025Zoho’s July 2025 product announcements signal a decisive move toward becoming an AI-first enterprise platform, with a particular focus on agentic AI. This report evaluates how Zoho’s ecosystem, including Zia Agents, Zia Agent Studio, and Zia LLM, addresses key enterprise priorities such as workflow orchestration, data governance, low-code adoption, and personalized engagement. The analysis highlights Zoho’s strong alignment with internal interoperability and privacy-first infrastructure, making it relevant for organizations pursuing embedded automation across business functions. While Zoho delivers a tightly integrated experience within its platform, broader enterprise adoption may be limited by ecosystem depth, scalability challenges, and early-stage multilingual capabilities. Everest Group’s analysis underscores Zoho’s differentiation in end-to-end AI infrastructure while also flagging potential areas for improvement. Enterprises evaluating AI-native platforms will benefit from this review’s insights into usability, extensibility, and real-world readiness of Zoho’s agentic AI offerings.
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Tech Launch Perspective
Procurement Technology – Review of Jaggaer’s Product Announcements at Jaggaer REV 2025
Aug. 05, 2025Jaggaer’s product announcements at REV 2025 mark a strategic shift toward autonomous procurement, highlighted by the launch of Jaggaer AI (JAI), an AI assistant embedded across its source-to-pay suite. Designed to streamline workflows through contextual automation and natural language interactions, JAI reinforces Jaggaer’s focus on efficiency and compliance. Jaggaer also emphasized responsible AI adoption and showcased capabilities such as deep supplier intelligence, ESG integration, and procurement orchestration. This report reviews Jaggaer’s positioning and approach in the context of procurement technology landscape. While Jaggaer is well-positioned to meet evolving procurement objectives, few challenges remain. This report identifies challenges including limited clarity on integration with enterprise systems and scalability for complex, global operations.
