The Everest Group Leading 50™ Financial Crime and Compliance (FCC) Technology Providers 2025 report ranks technology providers specializing in regulatory compliance and financial crime prevention. This ranking is based on a comprehensive evaluation framework that assesses providers across four weighted parameters: scale and growth momentum, value-chain coverage, innovation and investment, and client/geographic coverage. The report offers in-depth insights into how the FCC technology landscape is transforming in response to rising regulatory complexity, the increasing sophistication of financial crime, and the shift toward proactive risk management. It highlights key trends reshaping the market, including the convergence of Fraud and AML (FRAML), the rapid adoption of AI/ML and generative AI, and the growing preference for cloud-native, modular, and low-/no-code platforms. Additionally, the report examines regional dynamics across North America, EMEA, APAC, and LATAM. It highlights providers that stand out in specific focus areas, such as digital identity verification, trade-finance compliance, transaction monitoring modernization, and crypto compliance. The report is a strategic resource for banks, FinTechs, capital markets, RegTechs, and technology providers seeking to benchmark, evaluate, or partner with FCC providers as they modernize compliance operations and strengthen their defenses against financial crime. Scope Industry: financial crime and compliance technology Geography: global Contents In this report, we examine: Leading 50™ FCC technology providers Financial crime and compliance technology trends and key drivers Leading 50™ financial crime and compliance technology providers’ geographical distribution Industry cloud partnerships for financial crime and compliance technology innovation Leveraging generative AI in FCC technology solutions Key investors shaping the FCC technology landscape SIs’ role in FCC technology adoption Implications for FCC technology providers The TRUST framework for building a resilient FCC strategy for enterprises

Financial Crime and Compliance (FCC) has become increasingly complex as financial institutions face growing regulatory scrutiny, sophisticated fraud schemes, and rising expectations for better customer experiences. Generative AI presents a compelling opportunity to transform FCC operations. It streamlines labor-intensive processes, enhances investigative accuracy, and reveals hidden insights. From real-time anomaly detection to faster due diligence and enriched case management, its potential to reshape the FCC value chain is significant. This report assesses the generative AI landscape for FCC. It examines key use cases across the FCC lifecycle, including dynamic screening, entity resolution, Fraud and AML (FRAML) monitoring, and anomaly detection. The report also evaluates how providers are developing solutions across the FCC lifecycle to deliver innovation. It evaluates 12 technology providers using Everest Group’s Innovation Watch Assessment framework, categorizing them as Luminaries, Fast Followers, Influencers, and Seekers. The report delivers insights into emerging provider solutions, their core capabilities, and the business challenges they address, equipping enterprises with a clear view of the evolving FCC technology landscape. Scope Industry: Banking and Financial Services (BFS) Geography: global Service: generative AI technology solutions under the FCC function Contents In this report, we Assess 12 FCC technology providers Position the providers on the Everest Group’s Innovation Watch Assessment framework as Luminaries, Fast Followers, Influencers, and Seekers Highlight providers’ capabilities and investments

The BFSI industry is undergoing rapid digital transformation, increasing the need for secure, seamless, and compliant digital identity solutions. Financial institutions must navigate an evolving regulatory landscape, counter sophisticated fraud tactics, and enhance customer trust, making digital identity a fundamental pillar of Financial Crime and Compliance (FCC). Rising cyber threats, fraud, and data breaches are driving the demand for AI-powered authentication, biometrics, blockchain, and decentralized identity solutions. With stricter oversight from PSD2, GDPR, eIDAS, and other global frameworks, banks and financial institutions must implement robust identity solutions that ensure security and enhance user experience. In this report, we examine digital identity solutions in the BFSI industry, analyzing technology advances, market trends, and regulatory challenges. The report highlights how financial institutions can leverage identity verification, authentication, fraud prevention, and compliance automation to improve operational efficiency and regulatory adherence. It offers strategic insights for providers and technology firms seeking to leverage the growing opportunities in the digital identity landscape. Scope Industry: Banking and Financial Services (BFS), with a specific emphasis on FCC Geography: global Services: digital identity, FCC, payment business processes, and IT Data sources: Everest Group’s ongoing market intelligence and assessment and public domain research Exclusions: digital identity solutions outside the BFSI industry Contents In this report, we examine: The evolving digital identity solutions’ role in fraud prevention, Know Your Customer (KYC), Anti-money Laundering (AML), and compliance operations Key technology innovations shaping the digital identity landscape Opportunities for providers and technology firms in the future of digital identity Market trends and competitive dynamics of digital identity solutions in the BFS space Membership(s) Financial Crime and Compliance Cybersecurity Sourcing and Vendor Management

The global payments market is rapidly transforming, driven by technology advances and digitalization. As the payment enterprise ecosystem becomes more diverse and interconnected, companies must make strategic sourcing decisions to remain competitive and prepared for the eventual stabilization of macroeconomic disruptions. This report provides actionable insights to help payment enterprises make informed partner selection decisions, offering a comprehensive guide on optimal sourcing strategies. It also includes a comprehensive supplier assessment, profiling 20 IT-BP and 10 product-heritage providers. Real-time payments, account-to-account advances, and emerging technologies, such as AI and blockchain, are reshaping the market. Digital wallets are gaining traction, and enterprises must modernize their infrastructures and enhance customer experience to stay competitive. This report serves as a vital handbook for sourcing strategies, enabling payment enterprises to navigate challenges and seize long-term success opportunities. Scope Industry: banking and financial services Geography: global Services: payment business processes and information technology services Contents In this report, we: Examine the diverse ecosystem of payment enterprises and their unique sourcing challenges Present a three-step framework to guide sourcing and partner selection decisions Provide detailed profiles of 20 IT-BP and 10 product-heritage providers Membership(s) Banking Business Process Financial Crime and Compliance Operations​ Banking Information Technology Sourcing and Vendor Management

The dynamic payments market landscape is driven by technology advances and evolving consumer expectations. Heightened regulatory scrutiny and increased credit-based payment methods worldwide impact the global payments market. Digital wallets are a leading payment instrument. Firms are integrating gen AI to transform their payment operations. As digital transformation accelerates, customers demand faster, more secure, and convenient payment solutions. The competitive pressure to optimize costs and improve profit margins is driving the adoption of AI, blockchain, and cloud solutions. Enterprises should embrace open banking and modernize payment infrastructures to stay competitive and meet dynamic market needs. In this report, we examine enterprises’ evolving priorities in the payments industry. The report analyzes the current global payment market trends and the changing payments buyer landscape. It also explores the key digital levers used in payment enterprises’ sourcing priorities. Scope Industry: Banking and Financial Services (BFS) Geography: global Services: payments business process and IT Contents In this report, we Examine the payments landscape and key market trends Analyze key priorities shaping payment enterprises’ success Study the digital levers used in payment enterprises’ sourcing priorities Membership(s) Banking Business Process Banking Information Technology Financial Crime and Compliance Operations Outsourcing Excellence

Financial Crime and Compliance (FCC) operations are steadily as Banking and Financial Services (BFS) providers reduce operational expenses amid limited budgets. However, they must navigate complex regulations to avoid fines while maintaining a seamless customer experience. Additionally, rising fraud instances have compelled organizations to adopt advanced technology systems that predict and prevent fraud and lower manual intervention. BFS providers must balance these priorities to operate efficiently and compliantly in a dynamic landscape. The demand for end-to-end solutions has led technology, operations, and advisory functions to converge as providers offer comprehensive solution packages for various issues and requirements. In this report, we analyze FCC operations and providers’ focus areas, strategic investments, strengths, and limitations. Scope Industry: BFS Geography: global This report is based on data collected by Everest Group’s annual RFI process for the calendar year 2023, interactions with leading FCC operations providers, client reference checks, and a secondary ongoing analysis of the FCC operations market Contents In this report, we: Examine the emerging drivers and challenges enterprises face in FCC outsourcing Assess the ever-evolving provider landscape and trends Evaluate the FCC Business Process Services (BPS) market, buyer trends, and partnerships Membership(s) Financial Crime and Compliance Operations​ Banking and Financial Services Business Process Sourcing and Vendor Management

Generative AI might be the first disruptor to spring to mind in 2024, but there are other seismic trends at play that are affecting industries worldwide. Fundamental shifts are developing, brought on by the evolving role of captives, changes in talent management strategies, and new approaches to data exchange/management, which is leading to changes in enterprise operating models. In this webinar hosted by Everest Group experts, Manu Aggarwal, Partner, Ankur Verma, Vice President, and Suman Upardrasta, Vice President, attendees understood how enterprises should think about disruptive changes as they go about their transformation agenda. Our panel discussed effective strategies for thriving in the face of disruption and offered their experienced view on the best path forward. What questions did the webinar answer for the participants? What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services? What are the primary implications for business, technology, and sourcing resulting from these trends? What impact does the adoption of disruptive technologies like generative AI have on the enterprise operating model?What are the common challenges that enterprises are facing as a result? How can the operating models be tweaked or changed to help enterprises move from disruption to transformation?    

The Financial Crime and Compliance (FCC) Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 30 FCC operations service providers. It includes their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment. The study will enable current and potential buyers of FCC operations to assess the providers on their areas of strength and limitations based on desired capabilities. Scope Industry: Banking and Financial Services (BFS) Geography: global Contents The report features 30 provider profiles and includes: Service suite and scale of operations: key leaders, service suite, FTEs, revenue, recent developments, and partnerships Delivery locations: city-level detail (subject to availability) of key delivery locations worldwide Capabilities and clients: major engagements, revenue split by geography, FTE split by process coverage and location, and number of contracts by buyer size Technology solutions: brief descriptions of key technology solutions Everest Group assessment: providers’ position on the Everest Group PEAK Matrix®, market share and delivery capability assessment, and overall evaluation of provider capabilities Membership(s) Financial Crime and Compliance Operations​ Banking and Financial Services Business Process Outsourcing Excellence

The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. Amid challenges such as rising fraud, evolving regulatory norms, economic pressures, and unique geopolitical circumstances, financial institutions and next-generation participants are striving to meet compliance standards. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities. The introduction of new regulations in the financial sector necessitates a dynamic regulatory compliance framework, posing a global management challenge for these institutions. In response to these challenges, the demand for digital-led FCC offerings is rising. Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands. Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines. In this report, we analyze the vision, delivery capabilities, and market successes of 30 FCC operations service providers and their relative position on Everest Group’s PEAK Matrix® for FCC operations. The study will assist key stakeholders, such as banks, financial institutions, FinTechs, RegTechs, service providers, and technology providers, to understand the current FCC operations landscape and make informed sourcing and partnership decisions. Scope Industry: BFS Geography: global The assessment is based on Everest Group’s annual RFI process and an ongoing analysis of the FCC operations market Contents This report features 30 FCC operations service provider profiles and includes: Each provider’s relative positioning on Everest Group’s PEAK Matrix® for FCC operations Providers’ market impact Providers’ vision and capability assessment across key dimensions Enterprise sourcing considerations Membership(s) Banking and Financial Services Business Process Outsourcing Excellence

In the past few years, customers have rapidly adopted digital technologies. This increased adoption has generated vast amounts of data across channels and platforms. However, it has also amplified risks associated with Financial Crime and Compliance (FCC) as well as Trust and Safety (T&S). Enterprises are now under immense pressure to establish a secure platform that effectively combats fraud and fosters trust with customers. Technological advances have provided fraudsters new avenues to deceive audiences and evade detection for personal gain. In response, companies are actively seeking external assistance, forming collaborations, and investing in the right technologies to combat fraud efficiently. In this report, we present a comprehensive overview of the fraudulent activities that erode trust and contribute to an increase in financial crime. We delve into various types of fraud, the platforms they occur on, and the current industry challenges. Furthermore, we propose viable solutions to overcome these challenges and offer a roadmap outlining the necessary steps for identifying enterprises’ requirements and selecting the most suitable provider, using the Assess, Identify, and Mitigate (AIM) framework. By analyzing the prevalent fraud landscape, understanding platforms where fraud occurs, and addressing current industry challenges, this report equips enterprises with knowledge and strategies to effectively combat fraud. The recommended solutions and the AIM framework provide a practical approach for organizations to assess their fraud prevention needs, identify appropriate solutions, and implement measures to mitigate associated risks. Ultimately, this report serves as a valuable resource for enterprises seeking to safeguard their platforms, combat fraud, and regain customer trust in the digital landscape. Scope Industry: Banking and Financial Services (BFS) and Trust and Safety (T&S) Geography: global Contents In this report, we: Describe prevalent frauds in the industry Present fraud prevention steps and tools Introduce the AIM framework to aid in mitigating fraud Membership(s) Banking and Financial Services Business Process Sourcing and Vendor Management