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  • State of the Market

    Feb. 05, 2025
    Employer of Record (EoR) providers are third-party intermediaries that manage employee hiring, compliance, payroll, and benefits. They enable enterprises to prioritize core operations and avoid labor law complexities. EoR services are particularly valuable for businesses expanding into new markets or hiring remote employees without establishing a local legal entity. By partnering with an EoR, companies can streamline hiring, ensure compliance, and prioritize core business activities while the EoR handles legal and HR complexities. In today’s volatile market, shaped by global economic uncertainty, political instability, evolving workforce models, and AI advancements, EoR solutions offer businesses the flexibility to adapt quickly to changing global economic conditions. EoR enables businesses to scale, access global talent pools, and adjust workforce needs without the challenges of setting up local entities through M&As, strategic partnerships, and capability building. By outsourcing HR responsibilities, organizations mitigate legal risks, ensure compliance, and maintain operational consistency. This outsourcing enhances agility and resilience in uncertain economic conditions. In this report, we analyze the EoR market in-depth, including key growth drivers, buyer adoption trends, and provider investments in advanced analytics, next-generation technologies, and flexible solutions. The report relies on primary and secondary data collection, including conversations with enterprise buyers, outsourcing providers, and EoR specialists. Scope All industries and geographies The report is based on primary and secondary data collection, conversations with market participants (buyers and outsourcing providers), and fact-based research Contents In this report, we examine: The EoR market landscape, including market size, trends, and use cases Buyers’ take on the EOR market Provider landscape Key investment themes in the EOR market and outlook for market stakeholders Membership(s) Human Resources Sourcing and Vendor Management
  • State of the Market

    Dec. 27, 2024
    The impact sourcing ecosystem is rapidly expanding due to the growing interest in sustainable and socially responsible business practices. Enterprises and providers are increasingly incorporating diverse and underserved talent into their operations due to cost efficiency, access to specialized talent, and alignment with ESG and SDG objectives. Traditional providers dominate hiring volumes, while specialists see steady growth in revenue and headcount as they refine talent initiatives and partner with NGOs and educational institutions. Buyers recognize the dual value of cost benefits and corporate citizenship, advocating for more robust reporting and impact sourcing policies’ disclosure. In response, providers are investing in enhanced training programs, certifications, and technology upskilling, enabling impact workers to transition to more complex, higher-value roles. Despite generative AI’s disruptive potential concerns, agentic AI emerges as a promising tool to empower the impact workforce. Key market trends include the CXM industry’s increasing contribution to impact sourcing revenue, growing adoption of impact workers in MEA and APAC regions, and alignment with regulatory frameworks promoting fair labor practices. Governments support impact sourcing through incentives and regulations, while providers adopt inclusive hiring strategies and offer tailored employee support to complement workforce diversity and drive social impact. In this report, we explore macroeconomic drivers, buyer feedback, and generative AI’s influence on the impact sourcing space. Africa stands poised to lead the global impact sourcing growth, showing this approach’s transformative potential in fostering a purpose-driven and sustainable business landscape. The report aims to enable enterprises and providers to incorporate impact sourcing and other inclusive talent management strategies in their organizations. Scope Broad industry with a focus on impact sourcing talent strategy Geography: global Impact sourcing programs of both impact sourcing specialists and traditional service providers This report is based on primary and secondary data collection, conversations with market participants (buyers, outsourcing service providers, and impact sourcing specialists), and fact-based research Contents In this report, we analyze: The concept of impact sourcing and the comprehensive impact sourcing market landscape, including market size, trends, and talent portfolio Impact sourcing’s talent management practices across the hire-to-retire cycle Buyers’ take on impact sourcing Impact sourcing engagement case studies Technology’s role on the impact sourcing market and the future of impact sourcing programs Memberships This Market Report is available to All Memberships
  • Provider Compendium

    Dec. 20, 2024
    The Employer of Record (EoR) Provider Compendium 2024 is a companion to Everest Group’s Employer of Record (EoR) Solutions PEAK Matrix® Assessment 2024. The report provides a comprehensive snapshot of 17 EoR providers’ recent investments and strategic developments. It also offers an overview of every provider’s solution capability and their market adoption and partnership network. The report also highlights client portfolios and lists direct and partnership-based geographic coverage, offering a holistic view of each provider’s global reach and influence. This compendium report aims to help EoR providers benchmark their capabilities against their competitors and enable buyers to assess providers based on their tailored requirements, enhancements, and industry-specific needs. Scope All industries and geographies Contents In this report, we evaluate EoR providers on their: Recent investments and developments Overview of solution and capabilities Market adoption and partnership overview Client portfolio Direct and partnership-based geographic coverage Membership(s) Human Resources Sourcing and Vendor Management
  • PEAK Matrix®

    Sep. 30, 2024
    Enterprises are leveraging Employer of Record (EoR) solutions to enhance their agility, adaptability, and resilience in hiring workers globally. The shift towards remote work, combined with labor laws’ growing complexity across various regions, has accelerated the EoR model’s adoption. These services offer businesses a streamlined way to comply with local labor regulations while managing payroll and HR functions across multiple countries. EoR providers play a crucial role in enabling companies to expand globally without the need to establish a legal entity in each new market. By handling complex compliance issues and ensuring smooth HR operations, these providers make it easier for enterprises to onboard talent from diverse regions. Providers are continually investing in advanced platforms that enhance the employee experience with intuitive, self-service tools, virtual assistants, and offer businesses actionable, data-driven insights that support informed decision-making. In this report, we assess 23 EoR providers and position them on the EoR Solutions PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their market impact and vision and capability. This report includes sourcing considerations for enterprises, outlining each provider’s key strengths and potential limitations. Scope All industries and geographies Services: EoR solutions The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading EoR providers, client reference checks, and an ongoing analysis of the EoR market Contents This PEAK Matrix® report, we examine Everest Group’s PEAK Matrix® evaluation of EoR providers and categorize them into Leaders, Major Contenders, and Aspirants The provider landscape Enterprise sourcing considerations and providers’ strengths and limitations for each of the 23 service providers evaluated Membership(s) Human Resources Sourcing and Vendor Management
  • Viewpoint

    March 22, 2024
    In March 2024, US-headquartered HR solution provider Deel, which started out as an Employer of Record (EOR), announced the acquisition of a prominent Africa-based payroll and HR software and services company, PaySpace. The acquisition holds significant market implications: it signals a shift in EOR providers’ ambitions to develop global payroll capabilities and could spur similar M&As in the market. Additionally, we anticipate that the acquisition will propel Deel closer to its goal of creating a full-suite HR platform that addresses employees' payroll, HR, performance, and compliance needs. In this report, we analyze the acquisition’s background and context and its benefits for Deel and PaySpace. We also explore its implications for the EOR and Multi-country Payroll (MCP) markets, including a rise in investments in global employment platforms and intensification of competition in the market. Scope All industries and geographies Contents In this report, we examine: Key trends in the HR outsourcing space Background and context of the acquisition Benefits of the acquisition for Deel Benefits of the acquisition for PaySpace Market implications of the acquisition Membership(s) Human Resources Outsourcing Excellence
  • Thematic Report

    Feb. 23, 2024
    In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-demand and emerging ones, allowing for strategic workforce planning. A higher demand may indicate more significant competition for talent or a higher probability of attrition in the near future. Thus, analyzing talent demand trends is vital for strategizing workforce requirements, predicting external competition, and understanding leading industries for talent acquisition. Everest Group’s half-yearly report offers insights into monthly IT services talent demand trends across India, highlighting top industries, roles, and skills based on H2 2023 demand. Leveraging data from our Talent Genius™ tool, the report provides a comprehensive analysis of the current talent market, empowering organizations to stay competitive, plan for future workforce needs, and make informed talent acquisition decisions. Scope Industry: IT services Geography: India Contents In this report, we analyze talent demand trends within the IT services sector in India on a national scale. Additionally, we provide detailed profiles of 15 major Tier-1 and Tier-2 cities, offering insights into talent demand trends, top industries, key roles, and essential skills in each location. Membership(s) This Market Report is available to All Memberships
  • Thematic Report

    Feb. 22, 2024
    With the talent demand-supply gap continuing to persist globally, providers and enterprises are increasingly leaning on alternate talent acquisition channels and models to address their resourcing needs. Impact sourcing has emerged as a strong and effective option in the global services segment and has become a model of choice for many leading service providers globally. Watch this webinar as our impact sourcing experts shed light on the successes and trends developing in the impact sourcing space. Participants got a view into the ecosystem of impact sourcing, how providers, buyers, industry bodies, governments, and NGOs are undertaking several of their own initiatives, and the results they are seeing. What questions did the webinar answer for the participants? How is the impact sourcing model continuously evolving the business case? What are service providers doing to enhance the adoption of this model? How are buyers responding to services delivered by impact workers? What are the emerging trends in impact sourcing and what is the outlook?
  • State of the Market

    Dec. 21, 2023
    Today, enterprises worldwide consider global hiring as a business advantage and opportunity, enabling them to gain insights into new markets and access a diverse talent pool. However, navigating global expansion can be a complex and time-consuming process, with organizations contending with new legal systems, tax structures, and global payroll processes. As a result, it comes as no surprise that enterprises have increasingly embraced solutions such as Employer of Record (EOR) in recent years, recognizing it as one of the simplest ways to swiftly enter a new market. An EOR is a third-party organization that assumes responsibility for paying an employee (permanent or temporary) on behalf of another company. Through an EOR, enterprises can efficiently onboard and manage talent without the need to establish an entity in a particular region. In this report, we analyze the EOR market and examine it across various dimensions such as key growth drivers, buyer adoption trends, and provider investments. The report relies on primary and secondary data collection, including conversations with various market participants such as enterprise buyers, outsourcing providers, and EOR specialists. Scope All industries and geographies The report is based on primary and secondary data collection, conversations with market participants (buyers and outsourcing providers), and fact-based research Contents In this report, we analyze: The EOR market landscape, including market size, trends, and use cases Buyers’ take on the EOR market Provider landscape Key investment themes in the EOR market and outlook for market stakeholders Membership(s) Human Resources Sourcing and Vendor Management
  • Provider Compendium

    Nov. 13, 2023
    The Employer of Record (EOR) Provider Compendium 2023 – Update is a companion to Everest Group’s recently published Employer of Record (EOR) Solutions PEAK Matrix® Assessment 2023. This compendium provides comprehensive and fact-based snapshots of 20 EOR providers, along with the providers’ company snapshots, services, technology capabilities, and client portfolios across geographies, industries, buyer sizes, and key developments. In addition, each profile specifies the provider’s position on Everest Group’s PEAK Matrix ® and offers an insightful analysis of its capabilities. The compendium will enable EOR providers to benchmark their capabilities against their competitors, while buyers will be able to assess the providers based on their desired set of capabilities. Scope All industries and geographies Contents In this report, we evaluate EOR providers on their: Recent investments and announcements Market adoption and capabilities Client portfolio mix Platform features, functionalities, and key enhancements Capabilities across PEAK Matrix dimensions Key strengths and limitations Membership(s) Human Resources Sourcing and Vendor Management
  • PEAK Matrix®

    Sep. 21, 2023
    Expanding globally is often a multifaceted and time-consuming process that requires organizations to navigate unfamiliar legal systems, tax structures, and global payroll procedures. As enterprises aim to tap into the advantages of hiring talent globally, managing and paying employees compliantly across multiple countries can become a formidable challenge. Therefore, one of the simplest ways for enterprises to swiftly enter a new market is to utilize an Employer of Record (EOR) service. An EOR partner empowers companies to legally engage with workers in a new country or region without the need to establish a separate legal entity or risk violating local laws. In this report, we analyze 20 providers on the Everest Group PEAK Matrix® for EOR solutions and categorize them as Leaders, Major Contenders, and Aspirants. The research will help providers benchmark their capabilities against competitors, while buyers will be able to evaluate the different providers based on their sourcing needs. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading EOR providers, client reference checks, and an ongoing analysis of the EOR market Contents In this report, we examine: Everest Group’s PEAK Matrix® evaluation of EOR providers and their categorization as Leaders, Major Contenders, and Aspirants Top EOR providers across geographies and industries EOR providers’ key strengths and limitations Membership(s) Human Resources Sourcing and Vendor Management