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  • Provider Compendium

    June 30, 2025
    The rise of cloud computing, IoT devices, and IT-OT convergence has significantly expanded the attack surface, making enterprises more vulnerable to advanced cyber threats. Organizations struggle with managing complex security environments, bridging talent shortages, and balancing budget constraints while ensuring robust cybersecurity. As a result, they increasingly turn to Managed Detection and Response (MDR) providers for real-time threat visibility, automated incident containment, and seamless security integration. Providers are addressing these challenges by integrating cutting-edge innovations such as generative AI-driven threat detection, incident response, and threat investigation, Security Operations Center (SOC)-as-a-service for scalable cloud-based operations, and XDR capabilities for holistic telemetry coverage. The growing convergence of IT and OT security has also fuelled the demand for unified SOCs capable of managing diverse digital ecosystems. This compendium provides detailed and fact-based snapshots of 29 global MDR providers featured on the Managed Detection and Response (MDR) Services – Provider Compendium 2025. Each profile offers a comprehensive picture of the provider’s operations, delivery presence, solutions, investments, and market success.
  • Tech Launch Perspective

    June 30, 2025
    In this report, we assess SentinelOne’s evolving cybersecurity portfolio, emphasizing the strategic innovations showcased at the RSA Conference (RSAC) 2025. SentinelOne introduced Purple AI Athena, an agentic AI that autonomously triages, investigates, and remediates security incidents. It also enhanced Singularity Hyperautomation, a no‑code workflow engine that converts analyst actions into reusable playbooks and integrates with third‑party Security Information and Event Management  (SIEMs) and data lakes for a unified security‑operations view. These enhancements aim to tackle persistent Security Operations Center (SOC) challenges by filtering alert noise, expediting investigations, and orchestrating cross‑tool responses at machine speed. SentinelOne also strengthened its multi‑cloud workload‑protection capabilities and highlighted interoperability across containerized and serverless environments. However, the expanded automation features may overlap with established Security Orchestration, Automation, and Response (SOAR) platforms, and large enterprises will scrutinize Purple AI’s explainability and guardrails before adopting autonomous response at scale. SentinelOne’s future roadmaps must clarify integration depth with legacy security stacks and outline a robust AI governance framework.
  • FEATURED
    Viewpoint

    June 27, 2025
    Gen AI is transforming how SOCs detect, respond to, and manage cyber threats. It enables automating repetitive tasks such as log analysis, alert triage, and incident investigation – freeing analysts to focus on strategic threat hunting and decision-making. Integrated effectively, gen AI enhances operational efficiency, reduces mean time to respond, and supports real-time risk profiling. This Viewpoint explores how gen AI fits across SOC architecture layers – from data collection and processing to analytics and incident response. It highlights real-world use cases, including AI-generated threat summaries, vulnerability detection through SAST/SCA automation, and intelligent response orchestration. Gen AI is also essential in workforce development, helping junior analysts upskill through guided workflows and natural language-based interfaces. While the benefits are compelling, organizations must navigate risks such as rising implementation costs, expanded attack surfaces, governance complexities, and the potential erosion of analyst skill development. Planning, budgeting, and responsibly integrating gen AI are key to realizing its full value. A structured SMART-G framework defined in this Viewpoint can guide enterprises through strategic alignment, infrastructure readiness, model optimization, workforce training, and governance. The result is a future-ready SOC – resilient, scalable, and built for a rapidly evolving threat landscape.
  • PEAK Matrix®

    June 27, 2025
    As enterprise IT ecosystems grow more complex with hybrid environments, expanding threat surfaces, and an urgent need for faster threat response, organizations are partnering with specialist Managed Detection and Response (MDR) providers for highly tuned and expert-led cybersecurity services. These specialists are becoming vital partners in enabling 24×7 monitoring, rapid containment, and advanced threat detection across endpoints, cloud, and operational technology. Specialist MDR providers offer identity-aware threat detection, curated threat intelligence, and fully integrated remediation support, often tailored to lean security teams. The emphasis is on deployment agility, customized detection pipelines, and seamless scalability, coupled with investments in automation, unified telemetry, and co-innovation partnerships. In this report, Everest Group analyzes eight MDR providers featured on the Managed Detection and Response (MDR) Services Specialists PEAK Matrix® Assessment 2025. The report is designed to offer enterprises an informed lens to evaluate MDR specialist partners and equip providers with a benchmarking tool to examine their relative market positioning and investment priorities.
  • Thematic Report

    June 26, 2025
    With rapid digitization expanding the attack surface, the rise in sophisticated and state-sponsored cyber threats, and intensifying regulatory scrutiny on breach monitoring and reporting, demand for comprehensive Cyber Threat Detection and Response (CTDR) solutions continues to grow. In response to this demand, a broad range of technology providers now offer CTDR platforms tailored to diverse enterprise needs. Additionally, managed service providers deliver threat detection and response services through third-party platforms, proprietary solutions, or a hybrid of both. Regardless of the delivery model, whether in-house, managed, or hybrid, CTDR platforms serve as the foundation for threat visibility, investigation, and response. In this report, we provide an in-depth evaluation of enterprises’ CTDR postures, challenges, and investment priorities, based on a survey of enterprise customers using leading CTDR platforms. We also highlight evolving expectations and adoption dynamics in the CTDR space. Additionally, this report evaluates customer satisfaction across eight distinct parameters for 12 leading CTDR platform providers and provides an overview of their solution portfolios, helping enterprises navigate the evolving threat landscape and make informed decisions.
  • State of the Market

    May 30, 2025
    The cybersecurity services market is rapidly evolving as enterprises grapple with an expanding digital threat landscape intensified by AI transformation. With increasing deployment of generative and agentic AI systems, security challenges are no longer limited to infrastructure – they now include data provenance, hallucinations, model manipulation, and autonomous decision-making governance. The global market size is estimated at US$94-97 billion in 2024, with expected double-digit growth led by increased demand for secure AI infrastructure, real-time threat intelligence, and zero-trust execution models. North America and Europe are leading adoption due to regulatory mandates such as DORA and NIS2, while industries such as BFSI, healthcare, and manufacturing are investing in segment-specific cybersecurity solutions. This report explores cybersecurity adoption patterns across industries, the strategic shift toward outcome-based service models, and the key role of secure-by-design principles in AI-enabled enterprises. It also introduces a risk mapping framework for AI transformation, highlighting the multilayered complexities of securing application, infrastructure, and model layers in generative and agentic AI systems. The report equips cybersecurity leaders with a structured playbook for secure AI adoption, spanning the stages of prioritization, preparation, engineering, deployment, orchestration, control, and tracking – enabling a secure, resilient, and scalable cybersecurity posture. Scope All industries and geographies Services: cybersecurity services, including secure AI transformation Methodology: based on Everest Group’s annual RFIs, buyer interviews, provider briefings, and trends analysis Contents In this report, we examine: The trends, demand drivers, and key enterprise concerns in the global cybersecurity services market Cybersecurity adoption patterns across industries and geographies The evolution of cybersecurity strategies to address AI-induced risks An enterprise playbook for secure AI transformation The market outlook and strategic imperatives for 2025 and beyond
  • PEAK Matrix®

    Feb. 28, 2025
    Cloud computing, IoT devices, and IT-OT convergence have significantly expanded enterprises' attack surfaces, making them more vulnerable to advanced cyber threats. Organizations struggle with managing complex security environments, bridging talent shortages, and balancing budget constraints while ensuring robust cybersecurity. As a result, they increasingly turn to Managed Detection and Response (MDR) providers for real-time threat visibility, automated incident containment, and seamless security integration. Providers are addressing these challenges by integrating cutting-edge innovations such as generative AI-driven threat detection, incident response, threat investigation, security-operations-center-as-a-service for scalable cloud-based operations, and extended detection and response capabilities for holistic telemetry coverage. IT and OT security’s growing convergence has also fueled the demand for unified security operations centers capable of managing diverse digital ecosystems. In this report, we assess 29 global MDR providers featured on the Managed Detection and Response (MDR) Services PEAK Matrix® Assessment 2025. The assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading MDR providers, client reference checks, and an ongoing analysis of the MDR services market.     Scope All industries and geographies Contents In this report, we examine: MDR Services PEAK Matrix® assessment characteristics and providers’ positioning Key sourcing considerations for enterprises selecting MDR providers Providers’ key strengths and limitations Membership(s) Cybersecurity Sourcing and Vendor Management
  • State of the Market

    Dec. 27, 2024
    The impact sourcing ecosystem is rapidly expanding due to the growing interest in sustainable and socially responsible business practices. Enterprises and providers are increasingly incorporating diverse and underserved talent into their operations due to cost efficiency, access to specialized talent, and alignment with ESG and SDG objectives. Traditional providers dominate hiring volumes, while specialists see steady growth in revenue and headcount as they refine talent initiatives and partner with NGOs and educational institutions. Buyers recognize the dual value of cost benefits and corporate citizenship, advocating for more robust reporting and impact sourcing policies’ disclosure. In response, providers are investing in enhanced training programs, certifications, and technology upskilling, enabling impact workers to transition to more complex, higher-value roles. Despite generative AI’s disruptive potential concerns, agentic AI emerges as a promising tool to empower the impact workforce. Key market trends include the CXM industry’s increasing contribution to impact sourcing revenue, growing adoption of impact workers in MEA and APAC regions, and alignment with regulatory frameworks promoting fair labor practices. Governments support impact sourcing through incentives and regulations, while providers adopt inclusive hiring strategies and offer tailored employee support to complement workforce diversity and drive social impact. In this report, we explore macroeconomic drivers, buyer feedback, and generative AI’s influence on the impact sourcing space. Africa stands poised to lead the global impact sourcing growth, showing this approach’s transformative potential in fostering a purpose-driven and sustainable business landscape. The report aims to enable enterprises and providers to incorporate impact sourcing and other inclusive talent management strategies in their organizations. Scope Broad industry with a focus on impact sourcing talent strategy Geography: global Impact sourcing programs of both impact sourcing specialists and traditional service providers This report is based on primary and secondary data collection, conversations with market participants (buyers, outsourcing service providers, and impact sourcing specialists), and fact-based research Contents In this report, we analyze: The concept of impact sourcing and the comprehensive impact sourcing market landscape, including market size, trends, and talent portfolio Impact sourcing’s talent management practices across the hire-to-retire cycle Buyers’ take on impact sourcing Impact sourcing engagement case studies Technology’s role on the impact sourcing market and the future of impact sourcing programs Memberships This Market Report is available to All Memberships
  • State of the Market

    Jan. 17, 2024
    The Managed Detection and Response (MDR) services report thoroughly examines the MDR services market, providing valuable insights into its size, growth rate, and demand drivers. The report assesses the demand for MDR services across major geographical regions and industry verticals. It looks at how MDR services can be leveraged to address specific Environmental, Social, and Governance (ESG) objectives, encompassing various facets such as heightened operational efficiency for reducing carbon emissions, minimizing e-waste, monitoring compliance, fortifying cybersecurity measures, and safeguarding brand reputation through advanced threat intelligence. In addition to discussing these aspects, the report provides a comprehensive overview of key considerations for enterprises adopting MDR services on their sustainability journeys. This includes a detailed roadmap and steps for aligning MDR with sustainability goals, critical factors to consider when selecting an MDR services provider, the definition of materiality assessment accompanied by relevant Key Performance Indicators (KPIs), and a compilation of best practices to ensure that MDR effectively contributes to meeting ESG mandates. The report outlines actionable initiatives for MDR service providers seeking to establish sustainability as an integral aspect of their service offerings. The report also features five MDR technology provider profiles, highlighting their overall MDR portfolio and capabilities. Scope All industries and geographies Contents In this report, we examine: Global MDR services market overview including market size, growth, and drivers across major geographies and industry verticals The alignment of MDR services to drive sustainability Key enterprise consideration for MDR services Cybersecurity Sustainability Technology and Services Outsourcing Excellence
  • Provider Compendium

    Feb. 16, 2023
    The rise of Internet of Things (IoT), Software-as-a-Service (SaaS), and cloud touchpoints in enterprises has significantly expanded the attack surface and added to the challenges faced by Chief Information Security Officers (CISOs). To address this issue, providers are developing expertise in Managed Detection and Response (MDR) services, which not only provide telemetry coverage across various sources but also allow for faster Return on Investment (RoI) realization than implementing solutions on their own. Providers are building localized Security Operations Centers (SOCs), hiring specialized talent, developing accelerators for quicker RoI realization, creating vertical-specific use cases, and providing converged Information Technology (IT)-Operational Technology (OT) SOC services. Some providers have even established industry-specific SOCs for areas such as automotive, manufacturing, and energy and utilities. In this compendium, we provide comprehensive and fact-based snapshots of 27 MDR service providers featured on Everest Group’s MDR Services PEAK Matrix® Assessment. Each profile offers an in-depth analysis of the provider’s vision and strategy, service revenue, geographic adoption, industry adoption, investments, partnerships, case studies, innovative solutions, strengths, and limitations. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading MDR service providers, client reference checks, and an ongoing analysis of the MDR services market Contents In this report, we: Examine 27 MDR service providers capabilities Study providers’ key strengths and limitations Evaluate enterprise sourcing considerations Membership(s) Cybersecurity Sourcing and Vendor Management