Give Feedback
  • July 15, 2025
    Private Equity (PE) firms are navigating a shifting landscape marked by rising borrowing costs, regulatory pressures, and evolving limited partner expectations. In response, general partners are emphasizing creating operational value over traditional financial engineering. IT and BPS have become central to this strategy, enabling faster transformation, scalable operations, and enhanced reporting. The report highlights how PE firms are embedding digital, AI, ESG, and cloud capabilities across the investment life cycle, from diligence to exit, to accelerate returns and differentiate in a competitive fundraising environment. With deal execution slowing, creating value within portfolio companies has become a top priority. This report examines demand trends across sectors such as healthcare, SaaS, FinTech, and industrial technology, where digital readiness and regulatory momentum drive investments. It also outlines emerging PE models and offers practical guidance for providers to build scalable, outcome-linked solutions that align with PE firms’ unique strategies. Through sector-specific insights and a PE value impact framework, the report provides actionable strategies to navigate today’s complex market dynamics.
  • July 15, 2025
    Capital market firms face pressure from limited revenue growth, rising costs, and stringent regulatory mandates. Despite margin constraints, these firms are investing selectively in technology areas such as algorithmic trading platforms, AI-driven analytics, cloud-native platforms, security operations centers, and real-time data pipelines to improve efficiency, resilience, and client experience. This report explores enterprise priorities across key capital markets segments including equities, fixed income, derivatives, and asset management. It examines how generative AI is reshaping trading strategies and how cloud adoption is enabling scalable data architectures. The report also reviews cybersecurity challenges linked to digital asset custody and real-time settlement, as well as how firms are addressing them. Regional insights cover regulatory drivers such as MiFID II updates in Europe, DORA compliance, T+1 adoption in the US, and digital exchange developments in APAC. The report assesses how IT providers are aligning their portfolios to deliver specialized capital market IT solutions. Examples include low-latency market data distribution, algorithmic trading engine modernization, AI-driven risk management platforms, and post-trade reconciliation automation. It also highlights the importance of domain expertise and integrated managed services in meeting evolving enterprise expectations. As outsourcing activity stabilizes after a period of caution, the report outlines growth opportunities for 2025 and beyond – including managed platform services, automation-led transformation, and data-as-a-service offerings.
  • June 27, 2025
    The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, enterprises are turning to specialized IT services firms. These providers offer in-depth domain expertise, tailored solutions, and agile, collaborative delivery models and are emerging as viable challengers to traditional, large-scale providers. These specialists address vital capability gaps in cloud transformation, advanced analytics, product engineering, low-/no-code platforms, and AI-driven solutions. They deliver precision and responsiveness that larger providers often lack. Their close client engagements foster strategic partnerships that enhance innovation, optimize operational effectiveness, and accelerate market responsiveness. As competition intensifies and regulations evolve, these providers have become indispensable partners, enabling BFSI firms to sustain a competitive advantage, reduce time-to-market, and enhance customer experiences. In this report, we present detailed profiles of 33 IT service providers as part of the BFSI IT Services Specialists PEAK Matrix® Assessment 2025. Of these, 30 providers are positioned on the BFS assessment and 14 on the insurance assessment. Each profile offers a comprehensive picture of the provider through a snapshot of its operational overview, delivery presence, solutions on offer, investments, and market success.
  • June 25, 2025
    The alternative assets industry is significantly transforming as enterprises face mounting pressures from exponential Assets Under Management (AUM) growth, heightened regulatory scrutiny, and increasing operational complexities. With global alternatives on track to surpass US$30 trillion in AUM by 2030, asset managers must upgrade their legacy infrastructure to support modular, cloud-native platforms capable of delivering near-instant reporting, ESG transparency, and digital fund distribution. Regulatory developments, such as the SEC’s 2025 private fund rules and Europe’s AIFMD II, are catalyzing this shift, enforcing tighter requirements around liquidity, performance disclosure, and investor protection. This report provides a comprehensive view of how alternative asset firms – alongside fund administrators, custodians, brokers, and Global System Integrators (GSIs) – are reshaping their IT strategies. Key themes include the adoption of AI-powered NAV and fee engines, real-time data fabrics, RegTech rule engines, and tokenization-ready fund structures. The study explores technology priorities across asset classes such as private equity, hedge funds, real estate, infrastructure, and private credit, highlighting use cases from algorithmic trading to ESG-led carbon dashboards. It also maps strategic actions for stakeholders seeking to capture demand from wealth channels and improve agility across investment and compliance functions. The report offers a detailed roadmap for technology modernization and ecosystem collaboration to ensure long-term competitiveness in a rapidly evolving market.
  • June 25, 2025
    FIS has introduced the Quantum Cloud Edition of its Treasury and Risk Manager platform, targeting the next phase of digital transformation in treasury operations. Designed as a cloud-native, API-first solution, the platform aims to help enterprises modernize their liquidity management, cash forecasting, and financial risk oversight. This report evaluates the platform’s alignment with enterprise expectations around agility, scalability, and automation. FIS’ Quantum Cloud Edition features embedded AI/ML capabilities, prebuilt ERP integrations, and real-time cash visibility to support complex treasury environments. Key differentiators include Treasury GPT (an AI-powered assistant), modular workflows, and integrated hedge accounting functionality. Hosted on AWS infrastructure, the platform is positioned to deliver operational resilience and deployment flexibility across global use cases. However, the report also highlights key limitations, such as the need for clearer AI/ML governance frameworks, better visibility into migration benefits from legacy platforms, and benchmark performance data. This review will help financial institutions assess the platform’s readiness to support next-generation treasury transformation efforts.
  • June 12, 2025
    Temenos has introduced a new AI-powered compliance solution, Financial Crime Mitigation (FCM) AI Agent, designed to address the financial services industry’s critical pain points in FCM. The platform aims to reduce false positives, screen real-time transactions, and automate manual compliance tasks, which are increasingly important as institutions grapple with high compliance costs and tighter regulatory timelines. This report reviews the platform’s value proposition and its alignment with key enterprise objectives, including improved efficiency and support for diverse deployment models. The report highlights Temenos’ strong performance, delivering false positive rates below 2% – significantly below industry averages. Real-time alert handling, explainable AI models, and flexible deployment options (on-premises, SaaS, or cloud) underscore the platform’s adaptability across different IT environments. However, the review also flags areas requiring further clarity, such as cross-platform interoperability, lack of detailed performance benchmarks, and alignment with AI governance frameworks. Financial institutions looking to modernize compliance operations will benefit from understanding these factors as they assess Temenos’ FCM AI Agent for implementation. Scope Geography: global Industry: banking and financial services Service: financial crime and compliance Contents The report outlines:: Key enterprise issues and compliance objectives in FCM Overview of Temenos’ FCM AI Agent launch Temenos’ current capabilities and market positioning Everest Group’s review of the solution’s strengths and limitations
  • June 06, 2025
    Banks are navigating a complex environment of revenue pressures, cost challenges, and rising regulatory and security demands. Despite a slowdown in growth, they remain committed to targeted IT investments in customer experience, AI, cybersecurity, cloud, and modernization to enhance efficiency, resilience, and competitiveness. This report examines how enterprise technology priorities are shifting across key Lines of Business (LoBs) – retail banking, commercial banking, payments, and lending – with a growing focus on AI-led transformation, digital workflows, and automation. It also explores regional developments, particularly in Europe and the UK&I, where PSD3, ESG mandates, and real-time payments are reshaping the banking technology agenda. Cybersecurity is gaining further prominence as banks move away from fragmented controls toward more integrated and scalable security strategies. At the same time, core and horizontal technology providers are enabling platform-driven modernization and process transformation. These shifts are mandating providers to align their capabilities with evolving enterprise priorities, including domain-specific innovation, regulatory alignment, and outcome-based delivery. While outsourcing softened in 2023-24, the report outlines how a cautious recovery is expected in 2025 as banks reassess sourcing models to support long-term transformation goals. Scope Geography: global Industry: banking and financial services Contents In this report, we examine: Evolving enterprise technology priorities and spend areas Regional trends in the UK&I and Europe regions Themes driving growth opportunities across banking LoBs Customer experience as a core digital transformation priority Increasing AI adoption across banking value chains Strengthening data security amid rising digital fraud Technology providers’ role in enabling modernization
  • June 06, 2025
    The convergence of AI, cloud, embedded finance, and evolving regulatory demands is significantly transforming the lending landscape. As traditional lending approaches face mounting pressure from digital-first players and rising borrower expectations, financial institutions are reimagining their platforms and processes to enable real-time, autonomous, and inclusive credit delivery. This report explores Everest Group’s latest view on digitizing the lending life cycle. We present an end-to-end framework that spans key lending processes such as origination, servicing, and collections, and how Systems of Execution (SoE), agentic AI, and modular digital architectures are reshaping them. We also evaluate how document management, credit decisioning, and legacy system transformation are emerging as high-impact subprocesses ripe for automation. Through a detailed analysis of enterprise modernization priorities, emerging technology enablers, and region-specific adoption patterns, the report delivers a forward-looking view on how lenders are transforming their operations to meet evolving customer, compliance, and competitive demands. It also presents a comparative analysis of 15 leading technology providers across consumer, corporate, and mortgage lending segments – drawing insights from real-world case studies and platform innovations. As the industry pivots toward just-in-time, embedded, and hyper-personalized lending, this study helps lenders and technology partners align strategies, accelerate execution, and unlock operational agility.
  • May 29, 2025
    Backbase’s AI-powered banking platform represents a strategic shift in how banks embed AI across their operations. This Technology Launch Perspective explores the enterprise context behind Backbase’s launch, including demand for unified data layers, real-time decision-making, and AI-driven personalization. As banks push to operationalize AI, the platform’s Intelligence Fabric, agentic AI capabilities, and embedded AI Factory aim to deliver measurable outcomes in customer engagement, employee enablement, and productivity. The report also identifies execution risks tied to integration with legacy core systems, platform scalability, and enterprise-grade governance – key factors for financial institutions operating under strict regulatory frameworks. While Backbase offers an advanced product suite, the report calls for greater clarity around transparency mechanisms, scalability metrics, and implementation maturity to enable broader enterprise adoption. Scope Geography: global Industry: banking and financial services Contents The report examines: Key enterprise demand themes/determinants, issues, and objectives Backbase’s announcements, current positioning, and offerings’ alignment Everest Group’s review of Backbase’s product announcements
  • May 28, 2025
    The report examines the evolution of connected banking through the lens of physical AI – autonomous, intelligent devices capable of executing financial services in real time. As financial institutions look beyond traditional channels, physical AI opens new frontiers where everyday objects, such as smart appliances, vehicles, and industrial systems, become financial endpoints. This transition accelerates the emergence of banking-as-a-lifestyle, in which banking is seamlessly woven into customer experiences, enabled by AI-driven touchpoints and embedded decision-making. The report delves into the market forces propelling this shift, from advances in edge computing and AI frameworks to the growing consumer demand for convenience and personalization. It outlines how banks must rethink their products, infrastructure, and partnerships to remain relevant and provides a roadmap to operationalize physical AI, from strategy and governance to ecosystem integration and risk management. Real-world use cases in smart homes, connected cars, and autonomous supply chains demonstrate how financial institutions can lead the next wave of transformation by embedding services into device-driven interactions. Scope Geography: global Industry: banking and financial services Contents The report explores: How physical AI is reaching real-world autonomy Banking-as-a-lifestyle as the next frontier Smart devices as new transaction channels Embedding banks into lifestyle ecosystems Physical AI and connected banking enabling autonomous financial services Strategic and operational imperatives to scale physical AI