The US industrial staffing and strategic solutions market slowed down in 2024 due to persistent economic headwinds, including inventory destocking, elevated interest rates, and a cooling manufacturing PMI. Recent labor regulation changes have added operational complexities for providers managing shift-based workforces. Although market demand remained below pre-2022 levels, the pace of decline moderated compared to 2023, indicating early signs of stabilization. Labor shortages, especially in skilled trades, continued to pose fulfillment challenges. However, resilient sectors such as aerospace and defense, semiconductors, infrastructure, logistics, and food processing sustained hiring needs. High-performing providers prioritized these segments while investing in digital staffing platforms, upskilling and safety programs, and outcome-based delivery models such as onsite and cost-per-unit solutions. This report explores the industrial contingent staffing provider landscape in the US and its market impact in 2024. It provides the market’s overview and analyzes how different industrial contingent talent and strategic solutions providers differentiate based on the Everest Group PEAK Matrix® evaluation.  

Smart manufacturing, the cornerstone of Industry 4.0, empowers factories to think, adapt, and act autonomously. Yet, most enterprises remain stuck in a loop of fragmented insights, rigid automation, and siloed systems. Systems of Execution (SoE) offer the missing operational layer that transforms smart manufacturing from a digital aspiration into an autonomous reality. Unlike traditional Systems of Record, such as Enterprise Resource Planning (ERP) and Manufacturing Execution Systems (MES), or Systems of Engagement, such as mobile dashboards and human-machine interfaces, SoE activate real-time intelligence. They autonomously orchestrate decisions and adapt workflows across the factory ecosystem, resulting in predictive, agile, and resilient manufacturing operations. This Viewpoint explores SoE’s strategic necessity in smart manufacturing and offers a blueprint for manufacturing leaders to build adaptive, intelligent, and hyper-efficient production environments. Scope Industry: manufacturing Geography: global Content In this report, we: Define SoE in the manufacturing context Identify traditional manufacturing system limitations Examine the business case for SoE in smart manufacturing Recommend a roadmap to execute the SoE vision Memberships Engineering Research and Development Sourcing and Vendor Management

The talent market has evolved rapidly following the pandemic, impacting every industry. The manufacturing industry which was already grappling with issues such as labor shortage and skill gaps, candidate misconceptions, and lacking employee engagement had to face newer challenges when the pandemic struck. However, the Recruitment Process Outsourcing (RPO) industry demonstrated strong resilience during this period of global disruption. It rapidly evolved to become more dynamic and reliable and significantly more agile in driving and shaping clients’ next-generation talent needs. This evolution paved the way for the future of RPO – RPO 4.0. This report examines RPO 4.0 and its key levers to address talent acquisition-related challenges. Scope Industry: Manufacturing Domain: RPO Geography: global Contents In this report, we look at: Talent- and talent acquisition-related challenges facing the manufacturing industry The role of RPO and its evolution RPO 4.0’s value proposition and its key levers Key levers to address talent acquisition-related challenges Membership(s) Recruitment Sourcing and Vendor Management

The Retail, Consumer Packaged Goods, and Manufacturing (RCM) industry stands on the cusp of a shift to a marketplace model, marked by overwhelming product choices and brand interaction channels. Notably, the COVID-19 outbreak has impacted the way stakeholders – both external (consumers) and internal (employees, partners) – transact on a daily basis and evolved RCM enterprises’ experience management practices. Enterprises can no longer rely on traditional methods and business models to meet evolving consumer expectations. Enterprises are also viewing experience design as a key element of a sustainable growth strategy. To make the required shift in delivering a superior stakeholder experience, enterprises are embracing emerging technologies, along with new operating models and ways of working, to enable an iterative cycle that facilitates transformation at scale. In this viewpoint, we explore how RCM enterprises can embrace digital to deliver memorable experiences focused on human-centered design. Scope Industry: RCM Geography: global Contents In this viewpoint, we examine: The evolving experience landscape for RCM enterprises Experience design adoption across industries Benefits of experience design RCM enterprises’ adoption of next-generation operating models – the shift from customer experience to stakeholder experience The future of experience framework Membership(s) Digital Services Sourcing and Vendor Management

On March 25, Everest Group hosted a webinar titled, "Industry 4.0: Driving Manufacturing Excellence Through Cyber-Physical Convergence." Industry 4.0 — the latest phase in the industrial revolution driven by the transformation and convergence of cyber and physical systems — has experienced rapid growth globally. Enterprises are looking to enhance visibility, predictability, and productivity in their operations as themes such as interconnectivity, digitalization, and automation become more ubiquitous. In this webinar, Everest Group’s Michel Janssen, Chief Research Officer, Mayank Maria, Practice Director, and Akshat Vaid, Vice President, discuss the current adoption rates of Industry 4.0, key value levers for enterprises, and the role that service providers play in accelerating enterprise adoption. Our experts answer the following questions: What are the current levels of Industry 4.0 adoption across verticals and geographies? What are the key themes that will accelerate Industry 4.0 journeys? What impact has the pandemic had on Industry 4.0 investments, and what enabling investments are service providers making? What role are service providers playing in accelerating enterprise Industry 4.0 adoption, and how should enterprises select an outsourcing partner?

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q3 2018 Industry Trends report for Manufacturing includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q2 2018 Industry Trends report for Manufacturing includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies

With automotive manufacturers facing radical disruptions, electronics and beverage manufacturers battling with negative profit margins, and others facing stringent industry regulations, the manufacturing sector is under tremendous pressure, forcing them to reduce costs while simultaneously driving investments in modern technologies to maintain their competitive advantage. Industry 4.0, with its promise of extreme automation and high efficiency, has intrigued manufacturers for many years now. However, it is the recent advancements in technologies, such as Internet of Things (IoT) and big data, that have empowered manufacturers to adopt Industry 4.0 rapidly. While cost savings and improving customer experience are the top priorities while making digital investments, over 50% of manufacturers have adopted digital technologies to create new business models. Manufacturers are also realizing that investing in technology alone is not sufficient. A strong digital culture supported by new & improved processes, cybersecurity policies, and even new business models are essential to maximize the returns from their digital investments. The Digital Pinnacle Enterprises™ in the manufacturing sector are leading the market in the successful adoption of Industry 4.0. Over 80% Digital Pinnacle Enterprises™ in the manufacturing sector have invested in digital technologies to evolve their business processes and drive their digital strategy. Through this report, we deep dive into these organizations and analyze the factors that set them apart from other manufacturers and what the industry can do to keep up. This report offers an in-depth review of the key capabilities encompassing 18 key dimensions in which manufacturers are making digital investments, and a further evaluation of five key dimensions where Digital Pinnacle Enterprises™ in the manufacturing sector showcase higher maturity. This report will cover the following: Factors that set the Digital Pinnacle Enterprises™ apart Key digital adoption trends Digital investments and growth priorities for retailers Recommendations for retailers to thrive in this wave of digital disruption Membership(s) Digital Services

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q1 2018 Industry Trends report for Manufacturing includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q3 2017 Industry Trends report for Manufacturing includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies