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  • NEW
    Executive Briefs

    July 10, 2025
    As IT procurement becomes vital to enabling agile, cost-effective digital transformation, enterprises are re-evaluating how they source technology. Traditional procurement processes struggle with extended cycles, poor provider governance, and limited alignment to cloud-native spend models. Cloud marketplaces are emerging as a strategic procurement channel, offering faster vendor onboarding, dynamic pricing, streamlined license management, and increased spending visibility. In this report, we examine how enterprises can leverage hyperscaler cloud marketplaces, such as AWS Marketplace, Azure Marketplace, and Google Cloud Marketplace, to unlock financial and operational value across procurement, governance, and partner management. It outlines the marketplace features that enable faster deployment, better control, and enhanced committed cloud spend use. The report also offers strategic recommendations for aligning procurement strategies with marketplace capabilities and maximizing value through private offers, curated partner solutions, and co-sell models involving Independent Software Vendor(ISVs) and providers.
  • FEATURED
    NEW
    Provider Compendium

    July 10, 2025
    In 2024, organizations faced a volatile talent landscape due to rapid skill disruptions, shifting workforce dynamics, and growing pressure to adopt a skills-first approach. In response, several enterprises have turned to skills intelligence platforms to design more agile and data-driven talent strategies. Despite ongoing budget pressures and evolving HR technology priorities, platform providers continued to drive innovation at pace. They significantly enhanced AI-powered skill inference engines, strengthened ecosystem-wide integrations, and expanded consulting-led services to support enterprise-wide transformation. These advances have further positioned skills intelligence platforms as strategic partners, enabling workforce adaptability and long-term talent resilience. This report offers comprehensive, fact-based profiles of 21 skills intelligence platform providers. Each profile includes a company and product overview, product enhancements, recent deals and announcements, key clients and partners, and market adoption and client portfolio mix. It analyzes each platform’s capabilities across key dimensions, including skills ontology, talent acquisition, talent management, additional functionalities, and underlying technology, to assess the level of support provided. The report helps buyers objectively evaluate provider capabilities and guide providers in benchmarking themselves against competitors, showing their differentiators in a growing and competitive landscape.
  • NEW
    PEAK Matrix®

    July 10, 2025
    The US industrial staffing and strategic solutions market slowed down in 2024 due to persistent economic headwinds, including inventory destocking, elevated interest rates, and a cooling manufacturing PMI. Recent labor regulation changes have added operational complexities for providers managing shift-based workforces. Although market demand remained below pre-2022 levels, the pace of decline moderated compared to 2023, indicating early signs of stabilization. Labor shortages, especially in skilled trades, continued to pose fulfillment challenges. However, resilient sectors such as aerospace and defense, semiconductors, infrastructure, logistics, and food processing sustained hiring needs. High-performing providers prioritized these segments while investing in digital staffing platforms, upskilling and safety programs, and outcome-based delivery models such as onsite and cost-per-unit solutions. This report explores the industrial contingent staffing provider landscape in the US and its market impact in 2024. It provides the market’s overview and analyzes how different industrial contingent talent and strategic solutions providers differentiate based on the Everest Group PEAK Matrix® evaluation.  
  • NEW
    Viewpoint

    July 10, 2025
    The rapid rise of generative AI has led to a global infrastructure transformation, accelerating demand for high-performance computing and next-generation data centers. As enterprises and governments invest in sovereign compute capabilities, India is emerging as a key player due to its expanding digital economy, progressive policy environment, and growing hyperscaler activity. This report explores how India’s data center ecosystem is evolving, from concentrated tier-1 city hubs to a more distributed, regionally balanced model aligned with AI demands. However, not all regions are equally equipped to support dense, latency-sensitive AI workloads. Power availability, network infrastructure, land access, and environmental resilience vary widely across cities. To evaluate these differences, Everest Group introduces the CALIBER-DC framework, a comprehensive model that assesses regional data center readiness across key dimensions. This Viewpoint offers strategic insights for infrastructure developers, policymakers, and enterprises seeking to scale AI infrastructure in India.
  • NEW
    Accelerator

    July 10, 2025
    The PEAK Matrix® Heatmap and Highlights are available only to Outsourcing Excellence members. For information on membership, please contact us The Heatmap and Highlights are designed to help sourcing and category managers compare their current and potential service providers across multiple functional areas/spend categories to understand the relative alignment of their portfolio. Together they cover more than 390+ service providers and over 100+ spend categories. Within a category, the relevant service providers have been classified as Leaders, Contenders, and Aspirants. Please refer to the Heatmap’s introduction tab to understand the definitions of these categories. The Heatmap and Highlights are updated monthly. Membership(s) Sourcing and Vendor Management
  • NEW
    Viewpoint

    July 09, 2025
    Generative AI has moved from an experimental tool to a core enterprise engine, unlocking business value across the entire IT stack. Yet every new parameter-rich model brings a heavy sustainability price tag: soaring electricity draw, intensified cooling loads, and water usage that stretches local resources. The very clouds that promise digital transformation risk casting a shadow over global net-zero goals. In this Viewpoint, Everest Group unpacks the contradiction. We trace how exponential AI workloads are stress-testing hyperscalers’ original green growth pledges, such as 100 percent renewable energy, water-positive campuses, circular hardware, placing these commitments at a pivotal phase of execution and accountability. Beyond this, this Viewpoint focuses on future opportunities. Hyperscalers, based on their scale and influence, hold immense power to reset ambitions and raise the bar for sustainable growth. We examine how hyperscalers are already investing in next-generation technologies that can improve energy and resource efficiency, as well as how they can do more in the future. Ultimately, this Viewpoint offers a forward-thinking playbook for technology providers and enterprises navigating the intersection of AI and sustainability. By turning intent into impact, hyperscalers, their ecosystems, and enterprises can work together to drive responsible innovation that not only meets the moment but defines the next era of cloud leadership.
  • NEW
    Viewpoint

    July 07, 2025
    After months of speculation, Capgemini announced that it has entered into an agreement to  acquire WNS for US$3.3 billion. Under the definitive transaction agreement, Capgemini will pay  $76.50 per share, representing a 17% premium over WNS’s closing share price on Friday, July  4, 2025.    This Everest Group viewpoint highlights the key positives of the Capgemini–WNS combination,  particularly in terms of complementarity across industry verticals, geographies, and service  offerings, as well as enhanced business scalability. These benefits are expected to bolster the  combined entity’s competitive positioning against other leading broad-based IT-BPS providers.  The analysis also sheds light on potential challenges beyond integration, including timing,  cultural alignment, and value premium justification. Finally, it explores the implications for  enterprise clients, both existing and prospective, as well as the broader impact on the IT-BPS  industry. 
  • NEW
    Viewpoint

    July 07, 2025
    In today’s volatile and growth-focused economic landscape, with increasing stakeholder expectations, traditional Financial Planning and Analysis (FP&A) systems are no longer sufficient. These systems are often static, rely on manual data consolidation, and offer siloed reporting, making them unable to keep pace with modern enterprises’ dynamic needs. Finance leaders are now expected not only to interpret historical performance but also to steer business strategy in real-time. Systems of Execution (SoE) are autonomous, decision-executing enterprise platforms that close the gap between insight and action. Unlike traditional systems of record or engagement, SoE unify real-time data integration, AI-orchestrated decision-making, and autonomous execution to equip FP&A teams with continuous, adaptive planning capabilities. These platforms enable enterprises to respond proactively to external shocks, dynamically model business scenarios, and align finance operations with enterprise-wide strategic objectives.
  • NEW
    Provider Compendium

    July 07, 2025
    The public cloud market is significantly growing due to enterprises’ pursuit of digital transformation, innovation, and operational resilience. Microsoft Azure has effectively addressed this demand through strategic investments in generative AI (in collaboration with OpenAI), industry-tailored cloud offerings, Microsoft Fabric for data, and robust security capabilities. As Azure’s portfolio expands, enterprises are turning to specialized Azure service providers to lead cloud migration efforts and drive ongoing optimization. These partners bring key expertise in cost efficiency, resource management, and cloud-native development, enabling organizations to maximize their Azure investments’ value. In response to evolving enterprise needs, Azure service providers are enhancing their go-to-market approaches, earning certifications and specializations, and building proprietary Azure-aligned IP. Their close collaboration with Microsoft allows them to deliver industry-specific, high-impact solutions that strengthen operations and unlock new growth opportunities. In this report, we assess 29 cloud service providers featured in the Microsoft Azure Services PEAK Matrix® Assessment 2024 and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the provider’s operational overview, delivery presence, solutions on offer, investments, and market success.
  • Thematic Report

    July 04, 2025
    The dynamic IT-BP services industry presents both opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on IT-BP providers, empowers providers with the intelligence they need to navigate this volatile environment. This report addresses five key questions that IT-BP providers struggle to answer: Where do I stand versus my competition in terms of growth and margins? How do the industry’s growth prospects look in the foreseeable future? Why? Which segments provide opportunities to grow faster than the industry? Why? How am I doing in these segments versus my competition? Am I dealing with the same forces that are impacting my competition’s margins?