Jaggaer’s product announcements at REV 2025 mark a strategic shift toward autonomous procurement, highlighted by the launch of Jaggaer AI (JAI), an AI assistant embedded across its source-to-pay suite. Designed to streamline workflows through contextual automation and natural language interactions, JAI reinforces Jaggaer’s focus on efficiency and compliance. Jaggaer also emphasized responsible AI adoption and showcased capabilities such as deep supplier intelligence, ESG integration, and procurement orchestration. This report reviews Jaggaer’s positioning and approach in the context of procurement technology landscape. While Jaggaer is well-positioned to meet evolving procurement objectives, few challenges remain. This report identifies challenges including limited clarity on integration with enterprise systems and scalability for complex, global operations.

On September 21, Everest Group hosted a webinar titled, "5 New Ways to Drive Strategic Results from Procurement Outsourcing." In recent years, procurement has evolved from predominantly focusing on savings and operational excellence to a more strategic focus on end-to-end category management and supplier relationship management.</pP This progression has increased enterprises’ focus on strategic engagements, including how best to drive business results from their procurement outsourcing models and extract the most value from their engagements across delivery models, pricing structures, governance and performance, talent management, digital transformation, and more. Watch this webinar to discover ways that leading procurement service providers are delivering differentiated value in these areas for their clients. What questions does the webinar answer for the participants? What are the key components of an effective procurement outsourcing model? What are typical engagement structures between service providers and enterprises? How does outsourcing drive digital transformation in procurement processes? What is needed for a robust governance and performance model to manage your procurement outsourcing partnerships? What is the latest on the procurement outsourcing service provider landscape?