5G, the latest in mobile network technology, offers high data transfer speeds and ultra-low latency. Enterprises and service providers are gearing up to accommodate the changes that 5G is likely to bring in the near future, which is impacting the 5G engineering services industry as well. Several assistive technologies, such as the cloud, network slicing, software-defined networking, and multi-access edge computing are helping service providers bring the best of 5G to enterprises. These firms are also helping enterprises and telcos conceptualize and scale various use cases across industries. Providers also have dedicated offerings for technology vendors/start-ups that focus on solutions engineering within the 5G space. This report assesses the global 5G engineering services market and the trends emerging from the increasing use cases. We study enterprise expectations, provider challenges, the 5G engineering services outsourcing market, and enterprise and provider investments. Scope Industry: telecommunications Geography: global This study is based on RFI responses from providers, interactions with their 5G engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents In this report, we explore trends in the 5G engineering services market and examine enterprises’ spend dynamics, engagement constructs, and the role of engineering service providers in the 5G segment. The study is divided into the following three sections: Market overview: an examination of 5G growth drivers and challenges, and enterprises‘ and telcos’ overall market spend by segment and geography Major trends impacting the 5G market: an analysis of the trends impacting the adoption and value proposition of 5G as a transformative technology Outsourcing landscape: outsourced services spend analysis, typical engagement models, and competitive provider investments Membership (s) Engineering Services Sourcing and Vendor Management

Evolving customer demands and experience centricity are driving disruptive changes across the automotive engineering landscape. As the expectations around mobility change, so do some of the market dynamics, with newer trends such as a shift in propulsion technologies to hybrid and electric, a significant market for autonomous driving and Advanced Driver Assistance Systems (ADAS), predictive maintenance and other new services, and a technology-centric landscape. These developments have fueled the need for a compelling ecosystem of partners, and engineering service providers are proactively enhancing their capabilities and offerings to help enterprises tackle the challenges in their automotive engineering journeys, stay relevant, and create experience-centric offerings for end consumers. This report assesses the spend dynamics of enterprises in the space, and the investments that engineering service providers are making in the Autonomous, Connected, Electric, and Shared (ACES) mobility market. Scope: Industry: automotive Geographic scope: global This study is based on RFI responses from service providers, interactions with their automotive engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents In this report, we explore the trends governing the ACES engineering services market and examine the current market landscape, enterprise spend dynamics, engagement constructs, and the role of engineering service providers in serving the emerging mobility segment. The study is divided into the following three sections: Enterprise spending and emerging trends: we examine spending across market sub-segments, geographies, and macro-level trends impacting the landscape ACES market trends: we study typical focus and investment areas, and key market drivers and buyer challenges Outsourcing landscape: we conduct a spend analysis, and study engagement models and competitive investments from service providers Membership(s) Engineering Services Sourcing and Vendor Management

Evolving customer demands and experience centricity are driving disruptive changes across the automotive engineering landscape. As expectations around mobility change, so do some of the market dynamics, with newer trends such as a shift in propulsion technologies to hybrid and electric, autonomous driving and Advanced Driver Assistance Systems (ADAS), predictive maintenance and other new services, and an overall technology-centric landscape. These developments have fueled the need to establish a compelling ecosystem of partners, and engineering service providers are actively enhancing their capabilities and offerings to help enterprises tackle the challenges in their automotive engineering journeys, stay relevant, and create experience-centric offerings for end-consumers. This report examines the dynamics of the automotive engineering service provider market and presents detailed profiles of 23 leading engineering service providers featured on Everest Group’s Autonomous, Connected, Electric and Shared (ACES) Mobility Automotive Engineering Services PEAK Matrix®. Each profile provides a comprehensive picture of the service provider’s focus on ACES engineering services, key Intellectual Property (IP) / solutions, buyer case studies, partnerships, and domain investments. The report also includes our insights on enterprise sourcing considerations for each service provider. Scope: Industry: automotive Geographic scope: global Contents This report features 23 automotive engineering service provider profiles, each of which includes: Key strengths and limitations of each of the 23 ACES automotive engineering services providers featured on our PEAK Matrix assessment An overview of the providers’ ACES engineering services business and offerings – vision and strategy, ACES engineering services revenue and YoY growth, and adoption across geographies, value chain elements, and buyer sizes Case studies, IP/solutions, partnerships, and domain investments Membership(s) Engineering Services Sourcing and Vendor Management

5G is much more than increased speed of data transfer. It has the potential to enable a paradigm shift in the way things work around us. Additionally, it is a key enabler of the fourth industrial revolution. Enterprises have already started preparing themselves for the shift to 5G by exploring high-impact use cases, investing in private 5G networks, and partnering with relevant service providers. These developments have fueled the need to establish a compelling ecosystem of partners, and engineering services providers are actively enhancing their capabilities and offerings to help enterprises in their 5G engineering journeys. This research is the first edition of Everest Group’s 5G Engineering Services PEAK Matrix®Assessment. It evaluates 18 engineering services providers and positions them on Everest Group’s PEAK Matrix®, categorizing them into Leaders, Major Contenders, and Aspirants. The study will enable buyers of 5G engineering services to find the right-fit service provider based on their needs, while the service providers will be able to benchmark themselves against their competitors. Scope: Geography: global Services: 5G engineering services This study is based on RFI responses from service providers, interactions with their 5G engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents In this report, we study: The 5G Engineering Services PEAK Matrix® 2021 Key characteristics of Leaders, Major Contenders, and Aspirants A summary dashboard capturing the relative assessment of each service provider’s vision & capability and market impact Providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management

Evolving customer demands and experience centricity are driving disruptive changes across the automotive engineering landscape. As the expectations around mobility are changing, so are some of the market dynamics, with newer trends such as a shift in propulsion technologies to hybrid and electric, a significant market for autonomous driving and Advanced Driver Assistance Systems (ADAS), predictive maintenance and other new services, and a shift toward a technology-centric landscape. These developments have fueled the need to establish a compelling ecosystem of partners, and engineering service providers are actively enhancing their capabilities and offerings to help enterprises tackle the challenges in their automotive engineering journeys, stay relevant, and create experience-centric offerings for end-consumers. This research, the third edition of Everest Group’s ACES Automotive Engineering Services PEAK Matrix® Assessment, evaluates 23 engineering service providers and features them on the PEAK Matrix® framework. The report assesses the relative positioning of the service providers, as well as focuses on their key strengths and limitations vis-à-vis enterprise sourcing considerations. Scope: Industry: automotive Geographic scope: global This study is based on RFI responses from service providers, interactions with their automotive engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents This report maps: ACES Automotive Engineering Services PEAK Matrix® 2021 Key characteristics of Leaders, Major Contenders, and Aspirants A summary dashboard capturing the relative assessment of each service provider’s vision & capability and market impact Providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management

This report is available only to Outsourcing Excellence members. For information on membership, please contact us This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Cloud and Infrastructure Services (CIS). CIS comprises the cloud (public/private/hybrid/multi-cloud), data center, security, digital workplace, and network services. These services are commonly outsourced, including public cloud, colocation, network security, threat operations, endpoint management, service desks, end-user device support, SD-WAN, and network automation services. Category managers can customize this template with internal category information, such as spend, suppliers, and subcategory overview. They can also use the industry and market insights provided in this template to build a strong supply base understanding. A category strategy’s goal is to create an action plan for effective category management, and this template provides the requisite tools, frameworks, and information to create a robust strategy. Best-in-class procurement organizations effectively leverage such tools and techniques to drive continuous improvements in their categories. This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Engineering Services (ES). ES includes all activities across the software, embedded, mechanical, and process engineering functions that support the design, development, testing, and management of products, both hardware and software. Category managers can customize this template with internal category information, such as spend, suppliers, and subcategory overview. They can also use the industry and market insights provided in this template to build a strong supply base understanding. A category strategy’s goal is to create an action plan for effective category management, and this template provides the requisite tools, frameworks, and information to create a robust strategy. Best-in-class procurement organizations effectively leverage such tools and techniques to drive continuous improvements in their categories. Scope All industries and geographies Category in focus: ES Contents In this category strategy report, we offer comprehensive templates based on a four-step process to create a category strategy: Define internal needs: define category maturity and objectives, create a buyer profile to gauge the current supply base state and predict future demand, and conduct total cost modeling Understand the market: build industry and supply base understanding by evaluating aspects such as market trends, key suppliers, major delivery locations, pricing trends, performance benchmarks, and category risks Determine the sourcing strategy: decide between an in-house versus outsourced model for the category and identify best practices and value levers to drive category efficiency Create an action plan: identify and prioritize projects and drive them toward execution

Industry 4.0 is the latest phase in industrial revolution and represents a technology-intensive transformation and convergence of cyber and physical systems. This transformation is characterized by the modern themes of interconnectivity, digitalization, and automation and is made possible through technological developments in fields including Internet of Things (IoT), additive manufacturing, cloud computing, edge computing, analytics, robotics, cybersecurity, Artificial Intelligence (AI), and Machine Learning (ML). Enterprise adoption of Industry 4.0 is experiencing significant traction globally due to the multiple benefits it offers enterprises, including increased flexibility, visibility, quality, efficiency, and control. COVID-19 has further amplified the need for adoption as Industry 4.0 helps enhance the resilience of industrial setups. Engineering service providers are playing a crucial role in accelerating enterprise adoption of Industry 4.0 by offering a wide range of services in this domain. This report examines the dynamics of global Industry 4.0 service trends prevalent among leading Industry 4.0 service providers. Scope All industries and geographies Contents In this report, we explore the trends governing the Industry 4.0 services market and examine the current market landscape, typical spend areas, engagement constructs, and the role of engineering service providers in enterprise adoption of digital technologies. The study is divided into the following three sections: Market overview: examines market size across key service areas and adoption levels across industry verticals Emerging trends: studies some of the overarching industry themes Outsourcing landscape: includes spend analysis, engagement models, and competitive investments from service providers Membership(s) Engineering Services Sourcing and Vendor Management