VMSs are developing capabilities to support all contingent talent categories, manage compliance, handle invoicing and payments, provide reporting and analytics, create talent pools, and source providers and candidates. Additionally, they are enhancing their VMS solutions’ UI/UX, services procurement, total talent solutions, integration capabilities, and AI integration. In this report, we use Everest Group’s proprietary PEAK Matrix® framework to evaluate 25 VMS providers’ capabilities across two key dimensions – market impact and vision and capability. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against the competition.

In an increasingly volatile and fast-paced business environment, contingent labor is becoming a key driver of agility and specialized talent access. However, managing this workforce segment comes with challenges, including sourcing, compliance, planning, and visibility. Hence, leveraging advanced analytics and integrated technologies is essential to stay ahead. The need for data-driven, smarter, tech-enabled approaches is urgent. Organizations can gain real-time insights, optimize decision-making, and forecast talent needs more precisely by leveraging predictive and prescriptive analytics, along with technologies such as Artificial Intelligence (AI)/ Machine Learning (ML), Natural Language Processing (NLP), and Robotic Process Automation (RPA). In this Viewpoint, Everest Group explores how data-driven strategies and advanced analytics transform Contingent Workforce Management (CWM). It offers a strategic roadmap to embed analytics into CWM programs, improve efficiency, and deliver long-term value across stakeholder groups. Scope All industries and geographies Contents In this report, we explore: The rising importance of data and analytics for an effective CWM program A robust data-driven CWM program’s key components Strategies to infuse data analytics into existing CWM programs

Post-pandemic, volatile business and talent demands have compelled organizations to rethink their workforce strategies while realizing the importance of a contingent workforce. This realization is driving the expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Vendor Management System (VMS) markets. Despite the recent economic slowdown, CWM and VMS providers continue enhancing their service delivery capabilities and advancing process digitalization. MSPs and VMSs are significantly investing in enhancing their capabilities in managing non-traditional talent acquisition categories, including services procurement, independent contractors/freelancers, and direct sourcing. Simultaneously, providers are tailoring their offerings to address the unique needs of specific client segments, such as mid-market businesses and clients in the healthcare and blue-collar industries. They also leverage generative AI, advanced analytics, and automation to build comprehensive, end-to-end CWM solutions. In this report, we evaluate the global dynamics of CWM/MSP and VMS markets, highlighting regional variations, buyer adoption trends, technology trends, and solution trends. The report also explores the market’s future direction. Scope All industries and geographies Contents In this research, we examine: Economic trends influencing talent demands CWM/MSP and VMS market size and growth CWM/MSP and VMS markets’ geographical variations Buyer adoption trends Key trends shaping the CWM/MSP and VMS markets Providers’ key investment areas Membership(s) Contingent Workforce Management Sourcing and Vendor Management

As the global talent landscape evolves, driven by geopolitical shifts, demographic changes, and technology advances, organizations must adapt their talent strategies to remain competitive. Growing competition for skilled talent, an aging workforce, and the rise of AI and automation demand a reimagined approach to workforce management. Organizations need a forward-thinking total talent strategy to remain competitive in today's rapidly evolving labor market. Built on talent visibility, strategic planning, and talent sourcing and deployment, this approach integrates permanent and contingent workforces, leveraging data-driven insights and technology to optimize talent pools and improve decision-making. In this viewpoint, we explore strategies that organizations can adopt to future-proof talent strategies and thrive in the dynamic talent landscape.  Scope  All industries and geographies Contents  In this report, we explore:  The shifts shaping the future talent horizon Key enterprise talent challenges and how total talent strategies can help Methods that organizations can use to future-proof their talent strategies Membership(s) Contingent Workforce Management Recruitment Sourcing and Vendor Management

Contingent Workforce Management (CWM) providers have become essential as businesses seek effective strategies to oversee their contingent workers. Owing to rapidly changing economic environment, firms across sectors and regions, including emerging mid-market segments, prefer to hire contingent for their operational needs. Thus, CWM providers are expanding their service offerings to meet their clients' evolving demands to manage their contingent workforce comprehensively. This compendium provides accurate, comprehensive, fact-based snapshots of 27 CWM service providers / Managed Service Providers (MSPs). Each profile offers a detailed overview of the provider’s service suite, scale of operations, recent developments and investments, technology solutions, and delivery locations. The report will enable providers to benchmark themselves against competitors and help buyers select suitable providers for their requirements. Scope All industries and geographies Contents In this research, we feature 27 CWM service provider profiles and include: Company profile and scale of operations: key leaders, managed spend, active clients, workers managed, recent developments, and tools and technology capabilities Client portfolio: major clients and recently announced contracts, managed spend by geography, industry, engagement model, deal size, and type of workers managed Services procurement client portfolio: managed spend by geography and category Delivery locations: details of key delivery locations worldwide Membership(s) Contingent Workforce Management Sourcing and Vendor Management

Contingent Workforce Management (CWM) providers are becoming increasingly essential as businesses seek effective strategies to oversee their contingent workers. Companies across diverse sectors and regions, including emerging mid-market segments, are turning to contingent labor to address their operational needs. Consequently, CWM providers are expanding their service offerings to meet their clients' evolving demands to manage their contingent workforce comprehensively. The expanded range of contingent talent solution offerings includes direct sourcing, services procurement management, total talent management, and independent contractor management. Providers are also enhancing their capabilities by investing in gen AI and digitizing workflows to improve efficiency and accuracy. Additionally, they are boosting their consulting expertise to deliver tailored, strategic insights that support enterprises' unique needs. This PEAK Matrix® assessment will help key stakeholders – buyers, service providers, and technology providers – understand the MSPs / CWM and services procurement provider landscapes, evaluate providers’ capabilities, and identify the Leaders, Major Contenders, Aspirants, and Star Performers in the market. Scope All industries and geographies Over 2,000 CWM/MSP and services procurement deals Coverage across 36 MSPs / CWM providers and 19 services procurement providers Contents This report explores the MSPs / CWM and services procurement provider landscapes and analyzes the performance of 36 MSPs / CWM providers and 19 services procurement providers and includes: MSPs / CWM provider PEAK Matrix® and Star Performers for 2024: classification of providers as Leaders, Major Contenders, and Aspirants based on Everest Group’s proprietary PEAK Matrix® framework Services procurement / SOW PEAK Matrix® and Star Performers for 2024: classification of providers as Leaders, Major Contenders, and Aspirants based on Everest Group’s proprietary PEAK Matrix® framework Everest Group’s analysis of providers: overall CWM/MSP and services procurement capability assessed by evaluating the providers along seven dimensions – market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy Membership(s) Contingent Workforce Management Sourcing and Vendor Management

The energy and utility industry is rapidly transforming, with a growing emphasis on sustainability, clean energy, and carbon reduction initiatives. This transformation has led to the evolution of conventional roles in traditional energy segments and the rise in demand for skilled professionals in alternative energy segments. With growing talent shortages due to demographic shifts and the lack of specialized talent, energy and utility organizations are partnering with Managed Service Providers (MSPs) and Recruitment Process Outsourcing (RPO) providers to help in sourcing and targeting top talent, creating impactful Employee Value Propositions (EVPs), and leveraging market intelligence and emerging technologies to manage talent acquisition programs. In this viewpoint, we explore avenues through which energy and utility organizations can future-proof their talent acquisition and management strategies to thrive in this dynamic business landscape. Scope Industry: energy and utility Geography: global Contents In this report, we examine: The energy and utility industry’s evolving talent landscape Transforming talent needs Emerging challenges and key trends in acquiring and managing talent Approaches for energy and utility organizations to future-proof their talent strategies Membership(s) Contingent Workforce Management Contingent Staffing Recruitment Sourcing and Vendor Management

The Vendor Management System (VMS) – Provider Compendium offers a detailed and fact-based overview of VMS technology providers’ offerings and capabilities. In this compendium, we provide factual profiles for 18 VMS providers, covering their company overviews, product capabilities, recent investments and announcements, key clients and partnerships, recent significant developments, and client portfolios across geographies, types of workers, industries, job families, and buyer sizes. Additionally, the report outlines product functionalities across modules and their capabilities. The compendium will enable buyers to assess the providers based on their desired set of capabilities, while technology providers will be able to benchmark their capabilities against their competitors. Scope All industries and geographies Geography: Global Contents In this report, we feature 18 VMS technology provider profiles and include: Company profile and partnership overview: company and product overview, key leaders, recent investments and announcements, and Managed Service Providers (MSPs) and other key partners Market adoption: managed spend, major clients, number of FTEs, and countries served Client portfolio: managed spend by geography, types of workers managed, and job family, as well as active clients by buyer size, buyer industry, and geographic scope Tools and technology capabilities: key capabilities and offerings across various modules and enhancements Membership(s) Contingent Workforce Management Sourcing and Vendor Management

The life sciences industry is transforming rapidly, with increasing focus on personalized medicine, genetic engineering, and advances in biotechnology. This transformation necessitates the creation of cross-functional roles, combining traditional fields such as biology and chemistry with computer science and engineering. To address rising talent shortages, life sciences organizations are shifting toward skill-based hiring, collaborating with educational institutions, sourcing talent through non-traditional methods such as direct sourcing, creating impactful Employee Value Propositions (EVPs) to attract and retain top talent, and leveraging Managed Service Providers (MSPs) and Recruitment Process Outsourcing (RPO) providers to build a dynamic and flexible workforce. In this viewpoint, we explore strategies that life sciences organizations can adopt to future-proof their talent acquisition and management approaches to thrive in this dynamic landscape. Scope Industry: life sciences Geography: global Contents In this report, we explore: The life science industry’s evolving talent landscape Transforming talent needs Emerging challenges and key trends in acquiring and managing talent Approaches for future-proofing talent strategies Membership(s) Contingent Workforce Management Contingent Staffing Recruitment Sourcing and Vendor Management

AI, ML, and cloud computing are reshaping the IT landscape, enabling organizations to improve efficiency and competitiveness by integrating advanced technologies. This transformation has revolutionized existing job roles and created new specialized positions. Today, organizations are seeking professionals with diverse skills, combining traditional IT expertise with AI and ML knowledge. In response, IT and tech organizations are prioritizing emerging skills, sourcing talent from diverse channels, and employing Managed Service Providers (MSPs) and Recruitment Process Outsourcing (RPO) providers to build a dynamic and flexible workforce. In this viewpoint, we explore the strategies that IT and tech organizations can adopt to future-proof their talent management approaches and thrive in the dynamic industry landscape. Scope Industry: IT and Tech Geography: global Contents In this report, we explore: The ever-evolving talent landscape in the IT and tech industry Diverse talent needs Key challenges and trends in acquiring, retaining, and managing talent Strategies to future-proof talent management approaches Membership(s) Contingent Workforce Management Contingent Staffing Recruitment Sourcing and Vendor Management