Showing 17 results
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June 17, 2025As AI, automation, and continuous change redefine the workplace, leading organizations are rethinking how work gets done – shifting from rigid job structures to agile, skills-based models. This transformation is about more than HR strategy – it’s a foundational shift powered by skills intelligence and work intelligence that gives organizations the visibility they need to act with foresight and flexibility. Watch this high-impact webinar where Everest Group HR and skills tech analysts shared how to design, implement, and sustain a skills-first organization by combining technology, data, and human insight. Attendees learnt how to navigate this complex journey and why it is worth the investment. Experts Shikhar Agrawal, Sharath Hari N, and Varisha Jain shared the best practices for skills initiatives that actually drive the intended objectives, based on their conversations with 50+ organizations undergoing skills-based transformations. They also deciphered the technology landscape, and advised on the possible ways organizations can build out their tech stacks to drive skills transformation.
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June 09, 2025The global Recruitment Process Outsourcing (RPO) market in 2024 remained subdued amid ongoing macroeconomic uncertainty, creating a difficult operating environment for both enterprises and providers. RPO providers faced another year of muted demand for their services and stepped up by providing tailored and customized services to address the need for greater agility. They also invested in technology advances to support their clients in emerging needs for skills-based recruitment and generative AI. Consulting and value-added services gained utmost importance as buyers looked to their RPO providers to help them navigate the volatile environment through strategic workforce planning, upskilling/reskilling, skills advisory, and graduate and early careers hiring. In this report, we examine the RPO provider landscape and assess 31 providers featured in Everest Group’s Recruitment Process Outsourcing (RPO) PEAK Matrix® Assessment 2025 – Global. Additionally, the report provides an overview of the market and analyzes providers’ differentiation areas. The research will enable buyers to select the best-fit provider for their needs and empower providers to benchmark themselves against their peers. Scope All industries and geographies This report includes third-party RPO deals, excluding shared services or global business services This report examines over 6,700 multi-process RPO deals as of 2024, each involving a minimum of two recruitment processes Contents In this report, we: Examine the RPO providers’ landscape Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Assess providers’ overall RPO capabilities across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy
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April 14, 2025In 2024, enterprises navigated a volatile talent landscape due to skill disruptions, workforce shifts, and growing pressure to adopt a skills-first approach. In response, several organizations have started to adopt skills intelligence platforms to build more agile, data-driven talent strategies. Despite budget constraints and evolving HR tech priorities, providers have accelerated innovation. They enhanced their AI-powered skill inference engines, strengthened integrations across the talent ecosystem, and expanded consulting-led offerings. These efforts reinforced their position as strategic partners in enterprise-wide talent transformation. In this report, we examine the skills intelligence platform landscape and assess 29 providers’ capabilities. The report offers a comprehensive market overview and highlights providers’ key differentiation areas. It helps enterprises select the best-fit partners for their evolving needs and enables providers to benchmark themselves against their competition. Scope All industries and geographies Contents In this report, we: Examine the skills intelligence platforms’ landscape Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Assess providers’ skills intelligence platforms’ capability across market adoption, portfolio mix, value delivered, vision and strategy, platform capabilities, flexibility and ease of deployment, engagement and commercial models, and implementation and customer support Compare providers’ key strengths and limitations
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March 11, 2025The global talent landscape is becoming increasingly complex due to rapid technology advances, evolving workforce expectations, and persistent skill shortages. The traditional Recruitment Process Outsourcing (RPO) model, which primarily focuses on transactional hiring support, is no longer sufficient to address these challenges. This Viewpoint explores RPO’s next generation, RPO 5.0, moving from traditional outsourcing to a more strategic, technology-driven, and intelligence-led orchestration model. RPO 5.0 introduces the AGILE framework, a holistic and adaptive approach to talent acquisition designed to enhance recruitment agility, intelligence, and scalability. This report provides HR and business leaders with actionable strategies to leverage AI, data-driven insights, and diverse talent ecosystems. By integrating these elements, organizations can future-proof their workforce, optimize hiring efficiency, and drive business growth. This Viewpoint offers practical guidance for talent leaders on transforming recruitment into a strategic enabler by operationalizing RPO 5.0 through the 4P approach – platform, people, process, and partnerships. It equips organizations with the tools to build a resilient, technology-enabled talent acquisition model, ensuring they stay competitive in a rapidly shifting labor market. Scope All industries and geographies Contents In this report, we examine: Recruitment value chain and RPO services’ evolution Factors driving the evolution of outsourcing toward orchestration RPO 5.0 and its value proposition Guiding principles to operationalize RPO 5.0 Memberships Recruitment Sourcing and Vendor Management
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State of the Market
Recruitment Process Outsourcing (RPO) State of the Market 2024
Dec. 17, 2024Following post-pandemic growth, the global Recruitment Process Outsourcing (RPO) market sharply declined in late 2022, driven by macroeconomic factors, geopolitical tensions, and industrial instability. This slowdown continued into 2024, prompting workforce strategy realignments. The recruitment industry is being reshaped by shifting buyer expectations, a growing focus on comprehensive talent management, and the rising prominence of skills-based hiring. To meet increasingly strategic business needs, RPO providers are enhancing their capabilities and offering specialized services such as consulting, employer branding, market intelligence, internal mobility, and skills-based hiring solutions. As buyer preferences evolve and RPO engagements become more complex, providers are refining their technology ecosystems, introducing cutting-edge solutions in AI, automation, generative AI, and advanced analytics. In this report, we track developments across the RPO industry in 2023 and also examine the regional market dynamics, adoption characteristics, uncertainties associated with 2024, outlook for 2025, and future industry trends. Scope This report draws insights from active RPO deals in 2023 – across geographies, industries, and job families – that meet the following criteria: All industries Geographies: global, North America, EMEA, and Asia Pacific Third-party RPO deals, excluding shared services or global business services (GBS) Over 6,400 multi-process RPO deals active as of 2023, each involving a minimum of two recruitment processes Contents In this report, we examine: RPO market dynamics RPO adoption characteristics Key investment areas to keep up with the market 2024’s market uncertainties and outlook for 2025 Membership(s) Recruitment Sourcing and Vendor Management -
Provider Compendium
Recruitment Process Outsourcing (RPO) Services – Provider Compendium 2024
Nov. 27, 2024Recruitment Process Outsourcing (RPO) is gaining worldwide adoption, driving the demand for regional expertise and consistent delivery across geographies. Amid volatile market conditions in 2023, enterprises sought flexibility, adaptability, and scalability from their RPO providers. Regional domain expertise, augmented by technology and a consultative approach, was key to delivering maximum value. Recruitment Process Outsourcing (RPO) – Service Provider Compendium 2024 offers detailed and fact-based snapshots of 36 RPO service providers. Each profile offers a comprehensive view of the provider’s service offerings, scale of operations, recent developments and investments, technology solutions, major clients served, and delivery locations. This compendium will enable providers to benchmark their capabilities against their peers, while buyers will be able to assess the providers based on their specific capabilities. Scope Industry: RPO Geography: Global Contents In this report, we examine 36 RPO providers profiles and include the following: RPO services suite and scale of operations: leadership, services suite, RPO delivery, RPO technology FTEs, major clients, and recent investments and developments RPO portfolio: RPO hires by geography, job family, buyer industry, and buyer size RPO technology and value-added offerings: partnership and proprietary capabilities in RPO-related technology and value-added offerings Global RPO locations: details of key locations worldwide Membership(s) Recruitment Sourcing and Vendor Management -
Provider Compendium
Skills Intelligence Platforms – Provider Compendium 2024
Sep. 20, 2024Skills intelligence platforms give insight into workforce capabilities, predict future skill needs, and uncover untapped talent pools, empowering organizations to foster a culture of continuous learning and match employees with opportunities that optimize their potential. The emergence of new technologies and platforms presents challenges for HR and Talent Acquisition (TA) leaders striving to adopt a skills-first approach. In this report, we provide 22 skills intelligence providers’ detailed, fact-based snapshots and highlight their capabilities. Each profile represents the company and product overview, product vision and planned product enhancements, recent deals and announcements, and key clients and partners. It also provides a detailed overview of the platforms’ capabilities across various dimensions, including skills ontology, TA, and talent management, to understand the extent of support provided. The report will assist buyers in assessing providers’ capabilities and empower providers to benchmark themselves against their competitors and highlight their offerings. Scope All industries and geographies Contents In this report, we provide 22 skills intelligence platform providers’ profiles and include: Product and company overview Product vision, functionalities, and planned enhancements Recent deals and announcements Key clients and partnerships Membership(s) Contingent Staffing Contingent Workforce Management Human Resources Recruitment IT Talent Excellence -
PEAK Matrix®
Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2024 – North America, EMEA, and Asia Pacific
Aug. 01, 2024As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing. Amid volatile market conditions in 2023, enterprises looked for flexibility, adaptability, and scalability from their RPO providers. Regional domain expertise, augmented by technology and a consultative approach, was key to delivering maximum value. In this report, we examine the RPO provider landscape and assess over 50 providers featured in Everest Group’s RPO Services PEAK Matrix® Assessment 2024 – North America, EMEA, and Asia Pacific. The research will enable buyers to select best-fit providers for their needs and allow providers to benchmark themselves against the competition. Scope All industries and North America, EMEA, and Asia Pacific This report includes third-party RPO deals, excluding shared services or global business services The assessment examines over 6,400 multi-process RPO deals as of 2023, each involving a minimum of two recruitment processes Contents In this report, we: Examine the RPO provider landscape Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Assess the providers’ RPO capabilities across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy Membership(s) Recruitment Sourcing and Vendor Management -
Thematic Report
Generative AI Adoption in Talent Acquisition Services
May 31, 2024Post-COVID-19, Talent Acquisition (TA) has become a top enterprise priority, amid disruptions from economic, technical, and demographic perspectives. Gen AI has emerged as a vital focus area, prompting thorough investigation from enterprises and providers. In this report, we explore the transformative potential of gen AI within the TA value chain, illustrating how enterprises are progressing from pilot projects to full-scale deployments. The report examines gen AI use cases across various segments of TA, including candidate attraction and engagement, sourcing and screening, TA admin, and vendor sourcing and management. Each section offers detailed insights into potential gen AI use cases, their impact, and key technologies being leveraged by providers to make significant strides in this domain. The report will empower recruitment professionals to bolster their service delivery and client and candidate experience. Scope All industries and geographies Service: recruitment, contingent workforce management, and contingent staffing Contents In this report, we examine: TA services’ overview, value chain, key business issues, and challenges Gen AI’s impact in addressing TA challenges Market maturity for gen AI adoption High adoption use cases for gen AI in TA based on the study Membership(s) Service Optimization Technologies (SOT) Artificial Intelligence (AI) Sourcing and Vendor Management -
May 28, 2024In 2023, enterprises faced significant business and talent uncertainties, prompting them to rely on Recruitment Process Outsourcing (RPO) providers to manage their talent needs. Despite a slowdown in hiring in key markets and geographies, RPO providers innovated to provide clients with more agile and flexible models. They also focused on expanding their technology and consulting offerings, strengthening their position as strategic partners for enterprises. In this report, we examine the RPO provider landscape and assess 32 providers featured in the Everest Group’s Recruitment Process Outsourcing (RPO) PEAK Matrix® Assessment 2024. Additionally, the report provides an overview of the market and analyzes providers’ differentiation areas. The research will enable buyers to select the best-fit provider for their needs and empower providers to benchmark themselves against their competition. Scope All industries and geographies This report includes third-party RPO deals, excluding shared services or Global Business Services (GBS) This report examines over 6,400 multi-process RPO deals as of 2023, each involving a minimum of two recruitment processes Contents In this report, we: Examine the RPO providers’ landscape Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Assess providers’ overall RPO capability across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy Membership(s) Recruitment Sourcing and Vendor Management