Enterprises currently face the challenge of harmonizing value realization and experimentation in their Data and Analytics (D&A) investments amid prevailing macroeconomic conditions. They are striving to attain RoI and tangible business outcomes from their D&A initiatives. At the same time, the advent of technologies such as generative AI is compelling enterprises to explore and establish a robust data foundation to effectively leverage these technologies. D&A service providers, including IT/BPO firms and consulting companies with extensive D&A capabilities, domain expertise, and readily deployable accelerators, can assist enterprises in reducing time-to-value and improving business outcomes by facilitating consistent and data-driven decision-making. Their recent strides in next-generation technologies and their shift toward delivering direct business value for clients can help enterprises navigate the market’s complexities. This compendium provides detailed profiles of 27 IT service providers featured on Everest Group’s D&A Services PEAK Matrix® 2023. Each profile offers a comprehensive snapshot of the provider’s service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading D&A service providers, client reference checks, and an ongoing analysis of the D&A services market Contents In this report, we examine: D&A service provider landscape D&A Services PEAK Matrix® characteristics Providers’ leadership, presence across geographies and industries, global FTE and revenue estimates, buyer size, and overall practice structures D&A delivery locations D&A intellectual property overview, along with an analysis of flagship IP and key partnerships across the D&A value chain Provider investments in D&A across talent, infrastructure (centers of excellence / labs), acquisitions, research, academic partnerships, and solutions Recent case studies and projects won, with a detailed description of solutions provided Providers’ key strengths and limitations Membership(s) Data & Analytics Sourcing and Vendor Management

Enterprises are struggling to strike the right balance between value realization and experimentation through their D&A investments. While Return on Investments (RoI) and direct business outcomes from D&A initiatives are becoming key priorities for enterprises, emerging technologies such as generative AI are pushing enterprises to experiment and build a solid data foundation to enable these technologies. Current  themes in the market such as data modernization, data observability, and D&A and sustainability are being driven in conjunction with these two forces. As a result, enterprises are looking to rationalize their D&A spend, evaluate key metrics to measure RoI of their D&A investments, build a strong data foundation, and experiment with generative AI. This research covers a comprehensive analysis of the D&A services market based on Everest Group’s proprietary database of D&A deals, interactions with leading D&A  providers and enterprises, and an ongoing analysis of the D&A services market. Scope All industries and geographies Contents In this report, we examine: D&A services adoption – global D&A services market size and growth, geography-wise adoption, industry-wise adoption, adoption by buyer size, and key D&A demand themes The dichotomy in the D&A market – value realization from D&A and experimentation driven by generative AI Key implications for service providers and enterprises Membership(s) Data & Analytics Sourcing and Vendor Management

Enterprises are struggling to strike the right balance between value realization and experimentation through their Data and Analytics (D&A) investments amid the macroeconomic conditions. They are prioritizing RoI and direct business outcomes from D&A initiatives. At the same time, the emergence of technologies such as generative AI is pushing enterprises to experiment and build a solid data foundation to enable these technologies. D&A service providers, which include IT/BPO firms and consulting companies with a broad set of D&A capabilities, domain expertise, and off-the-shelf accelerators, can help enterprises reduce the time-to-value and improve business outcomes through consistent and data-driven decision-making. Their recent investments in next-generation technologies and their transition toward driving direct business value for their clients can help enterprises navigate the market’s dichotomy. In this report, we analyze 27 D&A service providers featured on Everest Group’s D&A Services PEAK Matrix® 2023 and highlight the strengths and limitations of each provider. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading D&A service providers, client reference checks, and an ongoing analysis of the D&A services market Contents In this report, we examine: D&A service provider landscape D&A Services PEAK Matrix® characteristics Enterprise sourcing considerations Membership(s) Data & Analytics Sourcing and Vendor Management

Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting financial pressures, demand for Advanced Analytics and Insights (AA&I) services is on the rise as enterprises recognize the importance of cost optimization and competitive advantage through data-driven solutions in navigating the slowdown. Data and Analytics (D&A) service providers, including IT/BPO firms and consulting companies with a broad set of AA&I capabilities, domain expertise, and off-the-shelf accelerators, can help enterprises reduce the time to value and improve business outcomes through consistent and data-driven decision making. These providers are also investing in advanced technologies such as computer vision, the Internet of Things (IoT), and Natural Language Processing (NLP), to provide advanced insights. Considering talent scarcity in these emerging areas, these providers have initiated in-house talent development programs, certifications, and academic collaborations. In this research, we analyze the global AA&I service provider landscape and position 31 providers on Everest Group’s AA&I Services PEAK Matrix® 2023. The report also outlines the strengths and limitations of each provider. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading AA&I service providers, client reference checks, and an ongoing analysis of the AA&I services market Contents This report examines the global AA&I market and positions 31 providers on Everest Group’s AA&I Services PEAK Matrix® 2023. It provides insights into evolving market dynamics and Everest Group’s analysis of the providers’ strengths and limitations. Membership(s) Data & Analytics Sourcing and Vendor Management

Today, enterprises and providers are struggling to acquire skilled talent for their Data, Analytics, and AI (DAAI) needs. The acute talent shortage has led to a huge demand-supply gap, causing significant changes to enterprises’ recruitment and sourcing strategies along with a substantial increase in talent costs. In this report, we assess the current talent scenario in the DAAI space, how it fares geographically, and what is expected of it in the near future. We also analyze the skills associated with different value chain segments in the DAAI services market, explore some of the key talent themes and measures adopted by enterprises to tackle talent-related challenges, and describe what an ideal DAAI operating model looks like. Scope All industries and geographies Contents In this report, we: Assess the DAAI talent demand-supply gap Examine the key emerging talent themes Decode the ideal DAAI operating model Membership(s) Data & Analytics Locations Insider™ Sourcing and Vendor Management

Enterprises are utilizing data in innovative ways and fast realizing the importance of making it accessible, reliable, and secure. Cloud-based systems enable organizations to share and consume data at scale, which reduces the time to gather meaningful insights and drives better decision-making. In recent years, cloud adoption has gained significant ground with hyperscalers investing in end-to-end Data and Analytics (D&A) services to augment their cloud infrastructure capabilities. However, a single cloud vendor can no longer meet all enterprise requirements, which is compelling enterprises to adopt a multi-cloud approach, with most enterprises having two or more clouds in their ecosystems. The multi-cloud ecosystem allows enterprises to move between different clouds, leverage best-of-breed solutions, avoid vendor lock-ins, optimize costs, increase the availability of applications and data, and ensure regulatory compliance and governance of data. However, multi-cloud environments present certain data-related challenges due to their associated complexities. In this report, we examine the emergence of multi-cloud and its associated data challenges and recommend possible ways to tackle these challenges. Scope All industries and geographies Contents This report looks at: Rise in cloud adoption Emergence of hybrid and multi-cloud ecosystems Key reasons for multi-cloud adoption Common data challenges that enterprises face when adopting a multi-cloud architecture Methods to address the data challenges Membership(s) Data & Analytics Sourcing and Vendor Management

Global macroeconomic conditions indicate the probability of a recession. Despite the resulting cost constraints, enterprise demand for Data and Analytics (D&A) services is on the rise. Enterprises are realizing that data-driven solutions focused on cost optimization and competitive advantage are vital to survive the slowdown. Providers can help enterprises meet their objectives by formulating a vision for D&A, modernizing the D&A landscape, and providing the right talent and skill sets to achieve business outcomes. This compendium provides detailed profiles of 30 IT service providers featured on Everest Group’s D&A Services PEAK Matrix® 2022. Each profile offers a comprehensive snapshot of the provider’s service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies. Scope:   All industries and geographies Everest Group shortlisted providers for the D&A Services PEAK Matrix® assessment based on the following criteria: The provider should have a separate team and dedicated leadership for its D&A services It should have a meaningful presence across all D&A value chain segments It must have substantial annual revenue from its D&A services practice The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading D&A service providers, client reference checks, and ongoing analysis of the D&A services market  Contents: In this research, we analyze the global D&A service provider landscape and include: Providers’ leadership, presence across geographies and industries, global FTE and revenue estimates, buyer size, and overall practice structures D&A delivery locations D&A intellectual property overview, along with an analysis of flagship IP and key partnerships across the D&A value chain Provider investments in D&A across talent, infrastructure (centers of excellence / labs), acquisitions, research, academic partnerships, and solutions Recent case studies and projects won, with a detailed description of the solution provided Everest Group’s take on the strengths and limitations of individual providers Membership(s) Data & Analytics Sourcing and Vendor Management

Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting cost pressures, enterprise demand for D&A services is rising as enterprises realize that data-driven solutions focused on cost optimization and competitive advantage are critical to tackle and survive the slowdown. Service providers can help enterprises meet their objectives by formulating a vision for D&A, modernizing the D&A landscape, and providing the right talent and skill sets to achieve business outcomes. In this research, we present detailed profiles and assessments of 30 IT service providers featured on Everest Group’s D&A Services PEAK Matrix® 2022. Each profile provides a comprehensive picture of the service provider’s service focus, key Intellectual Property (IP) / solutions, and domain investments, as well as case studies. Scope All industries and geographies Everest Group shortlisted service providers for the D&A services PEAK Matrix® assessment based on the following criteria: The service provider should have a separate team and dedicated leadership for its D&A services It should have a meaningful presence across all D&A value chain segments It must have substantial annual revenue from its D&A services practice The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading D&A service providers, client reference checks, and an ongoing analysis of the D&A services market Contents This report features 30 D&A service provider profiles, each of which includes: An overview of the provider’s D&A services business and offerings – vision, scale, and extent of adoption of its D&A services across enterprise segments and geographies An assessment of the provider’s D&A services delivery capabilities, domain investments, key solutions, and partnerships A detailed assessment of each provider’s strengths and limitations Membership(s) Data & Analytics Sourcing and Vendor Management

Enterprise adoption of outcomes-based advanced analytics and Artificial Intelligence (AI) is rapidly increasing. However, organizations are unable to achieve the complete benefit of these initiatives due to data-related challenges, a shortage of analytics and AI talent in the market, and the lack of organizational readiness to adopt new technologies. To address these challenges, enterprises are looking for providers with strong domain knowledge and expertise in advanced technologies. Analytics and AI services specialists are well-positioned to help enterprises adopt and scale initiatives due to their proactive investments in data engineering capabilities, in-depth experience in catering to domain- or industry-specific analytics requirements, and investments in acquiring and upskilling advanced analytics and AI talent. In this research, we present an assessment and detailed profiles of 15 analytics and AI services specialists featured on Everest Group’s Analytics and AI Services Specialists PEAK Matrix® 2021. The assessment is based on Everest Group’s annual RFI process for the calendar year 2020 and H1 2021, interactions with leading analytics and AI services specialists, client reference checks, and an ongoing analysis of the analytics and AI services market. Scope Services across the analytics and AI services value chain – strategy & consulting, Business Intelligence (BI) and reporting, advanced analytics & insights, data engineering, and AI Coverage across 15 analytics and AI services specialists All industries and geographies Contents In this research, we analyze the global analytics and AI services specialists’ landscape and focus on: Everest Group’s analysis of the specialists’ strengths and limitations Specialists’ leadership, presence across geographies and industries, revenue estimates, and buyer size focus Analytics and AI services delivery locations Analytics and AI services Intellectual Property (IP) overview, along with a deep dive into flagship IP and key partnerships across the analytics and AI services value chain Investments in analytics and AI services across talent, infrastructure (centers of excellence / labs), acquisitions, research, academic partnerships, and solutions Case studies, with a detailed description of the solution provided Membership(s) Data & Analytics Sourcing and Vendor Management

While COVID-19 temporarily impacted the overall services industry, it considerably pushed the needle for digital transformation. The pandemic accelerated enterprises’ focus on cloud, data, analytics, and AI investments to ensure business continuity and drive business outcomes. The consumption of these services rose as enterprises invested in augmenting their in-house talent pool, reducing time-to-insights, repairing obsolete analytical models, and understanding fast-evolving customer behavior. The service provider ecosystem is also evolving fast to keep up with enterprise demands and address challenges across the industry. In fact, providers today are investing in end-to-end capabilities to emerge as enterprises’ digital transformation partners of choice, due to which the lines between different provider segments are fast blurring. This report provides a comprehensive analysis of the Data and Analytics (D&A) services market based on Everest Group’s proprietary database of D&A deals, interactions with leading D&A service providers and enterprises, and an ongoing analysis of the D&A services market. Scope: All industries and geographies Contents: In this report, we study: The impact of COVID-19 on the IT and D&A services markets Different aspects of the D&A services market – market size, business growth drivers for D&A services adoption, challenges enterprises face when adopting D&A services, and D&A services adoption by geography, industry, and buyer size Enterprise sourcing strategies – deals characteristics and global sourcing leverage Emerging trends in the D&A services market D&A service provider landscape Membership(s) Data & Analytics Sourcing and Vendor Management