The People Analytics Platform Provider Compendium 2025 report analyzes 17 leading people analytics platform technology providers’ offerings and capabilities. The report combines information from interactions with technology providers and Everest Group’s proprietary intellectual property to create precise, fact-driven profiles. Each profile comprises company overviews, recent investments and developments, market adoption trends, client portfolio compositions, and strategic partnerships. Furthermore, these profiles feature thorough product summaries, detailing functionalities and recent key enhancements. By leveraging primary data from providers and Everest Group’s internal expertise, this in-depth analysis is a valuable tool for organizations navigating the people analytics platform landscape, enabling visibility across people analytics platforms available in the market. Scope All industries and geographies Contents In this report, we evaluate 17 people analytics platform providers. For each provider, we examine: Recent deals and announcements Market adoption and partnership overview Client portfolio mix and key clients Product overview Product features and functionalities Key enhancements Providers’ core capabilities and other unique capabilities Case studies

In today’s dynamic business environment, enterprises struggle with several challenges related to HR data infrastructure, including fragmented data across systems, low analytics maturity, data security concerns, and limited clarity around predictive modeling. In response, people analytics platforms are evolving rapidly, offering solutions that support diverse use cases, such as workforce planning, skill gap identification, providing end-to-end visibility across the employee lifecycle, and real-time sentiment analysis. These platforms cater to HR leaders and empower line managers and business leaders with actionable workforce insights. In this report, we evaluate 23 people analytics platform providers’ capabilities. The report helps buyers select the right-fit technology providers for their needs and empowers providers to benchmark themselves against each other. Scope All industries and geographies Contents In this report, we: Evaluate 23 people analytics platform providers Position the providers as Leaders, Major Contenders, and Aspirants Assess the people analytics platform market Analyze key enterprise sourcing considerations Compare providers’ key strengths and limitations

As the business landscape evolves, Chief Human Resources Officers (CHROs) face growing challenges. They must balance cost reduction with delivering a superior Employee Experience (EX). As AI becomes mainstream, CHROs must lead workforce transformation and mitigate risks. Beyond immediate operational demands, such as improving EX and refining talent management practices, they must drive long-term transformation by integrating data into HR and blending human and AI efforts. Multi-process Human Resources Outsourcing (MPHRO) providers are adapting their service delivery models by investing in AI technologies. AI enables them to deliver personalized services tailored to different employee needs. Providers are also expanding nearshore locations, shifting from cost-saving deals to transformation-focused solutions. In this report, we analyze the MPHRO services market, highlighting key growth drivers, buyer adoption trends, and provider investments. The report evaluates the MPHRO market, including emerging market trends and evolving solution characteristics. Scope All industries and geographies MPHRO deals, including a minimum of three HR processes Deals with a buyer employee size of 1,000 or more Contents In this report, we examine: Enterprise and CHRO priorities Buyers’ perspective of the market Key investment themes MPHRO market overview MPHRO solution characteristics Service provider landscape

Multi-process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2024 is a comprehensive resource that objectively analyzes 15 leading MPHRO service providers, providing detailed insights into their offerings and capabilities. The compendium combines information from interactions with service providers and Everest Group's proprietary intellectual property to create precise, fact-driven profiles. Each profile in the compendium outlines company mission/vision, key offerings and investments, portfolio mix, and MPHRO market segment focus, technology strategy, and a snapshot of clients. By leveraging primary data from providers and Everest Group's internal expertise, this in-depth analysis serves as a valuable tool for organizations that want information on key providers and their capabilities in the MPHRO market landscape. Scope MPHRO deals that include a minimum of three HR processes Deals involving buyer employee sizes of 1,000 or more All industries and geographies Contents In this report, we analyze 15 MPHRO service provider profiles and include: Service capabilities and strategies: company overview, key leadership, target market segment, MPHRO services suite, technology strategy, partnerships, key MPHRO-related developments, and MPHRO FTEs global spread Client portfolio: total number of clients, major MPHRO clients, recent MPHRO wins, revenue split by geography, industry, and buyer size Delivery locations: key delivery locations worldwide Sourcing considerations: providers’ performance assessment and key strengths and limitations Membership(s) Human Resources Sourcing and Vendor Management

Enterprises grappled with challenges such as dealing with a multi-generational workforce, lack of skilled talent, and complex economic and geopolitical environments, making the year 2023 challenging for HR. Navigating these challenges requires scalability and agility. With investments in next-generation technologies such as AI/ML, automation, and generative AI becoming more mainstream, HR providers aim to provide superior productivity at a fraction of the cost required earlier. In this study, we evaluate 18 Multi-process Human Resource Outsourcing (MPHRO) providers and position them on the Everest Group PEAK Matrix® as Leaders, Major Contenders, and Aspirants. The research will be useful to both buyers and providers in assessing the MPHRO market landscape and supporting their strategic decision-making. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading MPHRO providers, client reference checks, and an ongoing analysis of the MPHRO market MPHRO deals that encompass a minimum of three HR processes The deals considered involve a buyer employee size of 1,000 or more Contents In this report, we examine: MPHRO provider landscape’s dynamics Providers based on their market impact vision and capability Everest Group’s PEAK Matrix® evaluation of MPHRO providers Top MPHRO providers across geographies and industries MPHRO providers’ key strengths and limitations Membership(s) Human Resources Sourcing and Vendor Management

People Analytics Platforms - Provider Compendium 2024 provides accurate, comprehensive, and fact-based snapshots of 15 people analytics platform providers’ offerings and capabilities. Each provider profile offers a detailed company overview, recent investments and announcements, market adoption and capability overview, client portfolio mix, partnerships, product overview, product features and functionalities, key enhancements, and capabilities across various dimensions. Each profile provides an overview of the technology provider, its products, key clients and partnerships, and client portfolio across geographies, industries, and buyer sizes, along with product capabilities and key developments. Additionally, there is a detailed overview of the capabilities and offerings along the dimensions of data aggregation and modeling, analytics and reporting capabilities, technologies leveraged, data security and compliance, value-added services, and the hosting model options supported. The research will enable buyers to assess providers on their capabilities and empower providers to benchmark themselves against their competitors. Scope All industries and geographies Contents This report features 15 people analytics platform provider profiles and includes: Recent investments and announcements Market adoption and capability overview Client portfolio mix Partnerships Product and company overview Product features, functionalities, and key enhancements Membership(s) Human Resources Sourcing and Vendor Management

For enterprises, HR outsourcing has evolved from focusing primarily on cost reduction to becoming a strategic enabler. The incorporation of gen AI to enhance employee experience, increase agility and flexibility, and deliver advanced insights and analytics allows HR professionals to focus on strategic initiatives, thereby fostering innovation and growth within organizations. In this report, we explore gen AI’s potential across the HR value chain, highlighting how enterprises are transitioning from pilot projects to full-scale deployments. The report highlights gen AI use cases across key HR value chain components – strategy, value-added services, support and operational services, and digital HR operations. It provides detailed insights into specific gen AI use cases, their impact on business outcomes and the leading technology providers being leveraged by service providers to make significant strides in this domain. The research offers actionable recommendations and highlights innovative solutions for HR professionals seeking to leverage gen AI across the HR outsourcing value chain. Scope All industries and geographies Service: HR Contents In this report, we examine: HR services’ overview, value chain, key business issues, and challenges Gen AI’s impact in addressing HR challenges Market maturity for gen AI adoption High adoption use cases for gen AI in HR based on the study Membership(s) Service Optimization Technologies (SOT) Human Resources Artificial Intelligence (AI) Sourcing and Vendor Management

In today’s business environment, talent decisions must transcend subjective opinions or gut feelings. Data-driven insights from people analytics platforms empower organizations to make informed talent management decisions. By aggregating people data and generating meaningful insights, these platforms enable business leaders to identify vital moments in employees’ journeys and address pressing workforce-related issues effectively. The market landscape is rapidly evolving, with specialized people analytics platform providers and Human Capital Management (HCM) systems fulfilling buyer needs. Providers are striving to democratize decision-making by enhancing platform accessibility and integrating data from diverse sources. In this report, we evaluate 18 people analytics platform providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants. The research will help buyers select the right-fit technology providers for their needs, while people analytics platform providers will be able to benchmark themselves against each other. Scope All industries and geographies Content In this report, we examine: Everest Group’s PEAK Matrix® evaluation of people analytics platform providers and their positioning as Leaders, Major Contenders, and Aspirants The people analytics platform market’s competitive landscape Key enterprise sourcing considerations Providers’ strengths and limitations Membership(s) Human Resources Outsourcing Excellence

Digital transformation extends beyond merely adopting new technologies or redesigning workflows and processes. It is important to ensure that the workforce is engaged from the outset and equipped with the necessary guidance to facilitate seamless interaction between users and technology. However, as businesses progress to optimize their digital efforts, the next wave of AI-driven transformation has emerged, promising to deliver new levels of workplace efficiency and productivity. In this rapidly evolving technology landscape, Digital Adoption Platforms (DAP) play a vital role in eliminating digital friction, streamlining workflows, and transforming technology investments into competitive advantages. However, as AI adoption rises, the narrative surrounding DAPs is undergoing a compelling and transformative chapter. Next-generation DAPs, enhanced and empowered by AI, now offer personalized guidance to end users within their workflow, while unlocking full visibility into technology stack adoption for business leaders. In this viewpoint, we explore the evolution of DAPs as they transcend their original role of software adoption. We introduce next-generation DAPs and examine their evolving value proposition, emerging use cases, and product capabilities. Furthermore, we discuss the significant benefits that these advanced platforms offer and highlight the key next steps for enterprises looking to leverage next-generation DAPs for a successful AI transformation. Scope All industries and geographies Contents In this report, we examine: The AI-driven shift in enterprise priorities The evolution of next-generation DAPs, including their evolving value propositions, use cases, and product capabilities The advantages of adopting next-generation DAPs Key next steps for enterprises adopting next-generation DAPs Membership(s) Human Resources Sourcing and Vendor Management

Driving software utilization is one of the biggest challenges that organizations face in their digital transformation journeys. With the proliferation of multiple software tools, end users’ problems have compounded. To address these challenges and meet organizational objectives, enterprises should employ Digital Adoption Platforms (DAPs) to achieve full-scale digital transformation. Notably, DAP has evolved from a guiding tool that simplifies software understanding for end users to a strategic lever for enterprises’ digital transformation initiatives. In this report, we examine the 2022-23 DAP market across dimensions such as buyer objectives, key investment themes, and evolving solution characteristics. We also outline how generative AI will change the DAP landscape and provide an outlook for DAP’s future. Scope  All industries and geographies Contents In this report, we: Highlight the key aspects of the 2022-23 DAP market Discuss DAP market size, adoption trends, and solution characteristics Examine buyer feedback, challenges, and best practices Review DAP investment themes and provider landscape Outline the future outlook for the DAP market Membership(s) Human Resources Digital Adoption Platforms (DAP) Sourcing and Vendor Management