Showing 19 results
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NEWState of the Market
Capital Markets IT Services and Technology State of the Market 2025
July 15, 2025Capital market firms face pressure from limited revenue growth, rising costs, and stringent regulatory mandates. Despite margin constraints, these firms are investing selectively in technology areas such as algorithmic trading platforms, AI-driven analytics, cloud-native platforms, security operations centers, and real-time data pipelines to improve efficiency, resilience, and client experience. This report explores enterprise priorities across key capital markets segments including equities, fixed income, derivatives, and asset management. It examines how generative AI is reshaping trading strategies and how cloud adoption is enabling scalable data architectures. The report also reviews cybersecurity challenges linked to digital asset custody and real-time settlement, as well as how firms are addressing them. Regional insights cover regulatory drivers such as MiFID II updates in Europe, DORA compliance, T+1 adoption in the US, and digital exchange developments in APAC. The report assesses how IT providers are aligning their portfolios to deliver specialized capital market IT solutions. Examples include low-latency market data distribution, algorithmic trading engine modernization, AI-driven risk management platforms, and post-trade reconciliation automation. It also highlights the importance of domain expertise and integrated managed services in meeting evolving enterprise expectations. As outsourcing activity stabilizes after a period of caution, the report outlines growth opportunities for 2025 and beyond – including managed platform services, automation-led transformation, and data-as-a-service offerings. -
Provider Compendium
Wealth Management Products – Technology Provider Compendium 2024
Dec. 05, 2024The wealth management industry is evolving to meet emerging trends and client demands. To manage costs and boost revenue, firms are introducing new products, expanding into new regions, and enhancing advisor platforms to improve productivity and service delivery. AI is a key focus, with investments in AI-driven advisory platforms, predictive analytics, and conversational AI to provide more accurate, timely, and personalized advice. Firms are also leveraging hyper-personalization to tailor recommendations to clients' unique needs. The industry is adapting to the multigenerational wealth transfer as baby boomers pass assets to Gen Z, requiring new strategies to address diverse preferences. Additionally, technology transformation is driving operational efficiency and growth, while demand grows for innovative products such as ESG-focused investments, digital assets, and cryptocurrencies, reflecting changing investor values. This compendium provides detailed, fact-based snapshots of 17 wealth management technology providers. Each profile outlines the provider’s vision, capability, and market impact, helping providers benchmark their capabilities against peers and enabling enterprises to assess the providers based on their desired capabilities. Scope Industry: wealth management Geography: global Contents In this report, we evaluate wealth management technology providers on their: Company overview Recent partnerships and acquisitions Proprietary IP/solutions Market adoption and capabilities Client portfolio mix Key offerings and investments Client success stories Membership(s) Banking Information Technology Sourcing and Vendor Management -
Oct. 17, 2024The wealth management industry is significantly transforming to meet the complex needs of a diverse client base. By leveraging AI, wealth management firms are enhancing advice accuracy and timeliness through predictive analytics and conversational AI, enabling personalized investment strategies. This report delves into how firms are using AI to foster hyper-personalization and operational efficiency, thus driving cost management and revenue growth. The integration of sustainable and impact-investing solutions, alongside digital assets and cryptocurrencies, reflects shifting investor values and is reshaping wealth management strategies. We comprehensively analyze the wealth management sector's adaptation to multi-generational wealth transfer and technology transformation, featuring the industry's key providers on Everest Group’s PEAK Matrix® framework. In this report, we analyze 17 key providers in the wealth management industry featured on Everest Group’s proprietary PEAK Matrix® framework. Scope Industry: wealth management Geography: global This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading technology providers, client reference checks, and an ongoing analysis of the open banking IT services market Contents In this report, we: Examine key trends in the wealth management industry Position the providers on Everest Group’s proprietary PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Evaluate the wealth management provider landscape Compare providers’ key strengths and limitations Membership(s) Banking Information Technology Sourcing and Vendor Management
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Thematic Report
Evolving Horizons: A Comprehensive Exploration of Transformative Trends in the APAC BFS Industry
May 15, 2024The Banking and Financial Services (BFS) industry in APAC is rapidly transforming due to digital technology adoption, regulatory changes, and a focus on sustainability and open banking. These shifts present challenges and opportunities, prompting BFS firms and technology providers to innovate and create more value. Strategic partnerships and implementing technologies are key strategies employed to foster innovation and elevate customer satisfaction. In this report, we explore the BFS industry’s evolving landscape in APAC, focusing on prevalent themes such as cloud computing, customer experience, data and analytics, open finance, risk and compliance, sustainability, and the growing adoption of Third-party Platforms (TPPs). For each theme, the report provides insights into current trends, drivers, adoption patterns, partnerships, and future outlooks. Geographically, the analysis extends to key APAC countries, including Australia, China, India, Japan, New Zealand, and Singapore. Scope Industry: BFS Geography: APAC Services: Technology and IT services Contents In this report, we examine: Technology investments made by APAC banks, ongoing deals, prevalent themes, and the challenges the industry faces Key trends across BFS IT spending, including investments in cloud computing, embedded finance, and TPPs The regulatory and compliance landscape Adoption of data analytics and AI within the industry Key sustainability initiatives and customer experience priorities shaping the future of BFS in APAC Membership(s) Banking and Financial Services Information Technology Outsourcing Excellence -
April 03, 2024The BFSI industry is showing great interest in using generative AI as part of its technology ecosystem. Offering enhanced fraud detection, personalized Customer Experience (CX), and robust risk assessment, generative AI is set to significantly impact various aspects of the BFSI value chain. In this report, we examine the key factors driving generative Al’s adoption in the BFSI industry. We elaborate on how it can help achieve business objectives and gain a competitive advantage in various business operations across BFSI firms. We also examine contemporary implementations and real-world examples of gen Al adoption in the industry. The report also presents a framework for prioritizing use cases to enable organizations to identify the most impactful applications of gen Al across banking, capital markets, and insurance, as well as looks at the initiatives of technology and service providers operating in this domain. Scope Industry: BFSI Geography: global Technology: generative AI Contents In this report, we share: An overview on trends, adoption drivers, and challenges related to generative AI in the financial services industry A framework to assess and prioritize gen AI use cases across the financial services value chain Potential risks associated with the adoption of gen AI in the financial services sector, mitigation strategies, and best practices to address these risks and ensure the responsible and ethical deployment of gen AI Trends related to gen AI-related talent acquisition, training, and upskilling, as well as the associated costs and investment considerations An industry landscape covering the technology and service providers specific to gen AI in BFSI Membership(s) Banking and Financial Services Information Technology Insurance Information Technology Sourcing and Vendor Management
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Provider Compendium
Digital Experience Platforms (DXP) in Asset and Wealth Management (AWM) Products – Technology Provider Compendium 2023
Aug. 09, 2023The Asset and Wealth Management (AWM) industry is realizing the democratization of finance, with a growing demand for personalized digital experiences and the emergence of new products such as digital assets and ESG-compliant investments. To adapt to evolving customer preferences and meet regulatory requirements, AWM managers are increasingly adopting Digital Experience Platforms (DXPs) to revamp their operations, streamline costs, enhance data management capabilities, and deliver tailored client experiences. By leveraging DXPs, AWM firms aim to provide advisors a comprehensive, real-time view of data through intuitive dashboards, enabling them to deliver better service. The integration of DXPs empowers asset and wealth managers to optimize their processes, personalize client interactions, and create an enhanced advisor experience. DXP providers are addressing functionality gaps through build, buy, and partnership investments, incorporating emerging technologies into their current product offerings. Additionally, they are establishing a robust partnership ecosystem comprising FinTech point solutions, technology providers, WealthTechs, and consulting and implementation partners to drive commercial and GTM innovations. In this compendium, we provide detailed profiles of 12 leading DXP providers for asset and wealth management in terms of their product vision and capability and market impact. The research will assist buyers in selecting the right-fit technology provider for their needs, while also allowing technology providers to benchmark themselves against each other. Scope Industry: AWM Geography: global Contents This report provides a snapshot of 12 DXP providers’ offerings and capabilities for AWM products and includes the following details: Company overview Recent partnerships and acquisitions Proprietary IP/solutions Market adoption and client portfolio mix Key offerings and investments Client success storiess Providers’ key strengths and limitations Membership(s) Banking and Financial Services Information Technology Sourcing and Vendor Management -
Aug. 02, 2023Today, FinTechs are helping banks and financial services firms unlock significant untapped value across core operations and advance the triple agenda of growth, efficiency, and customer experience. They are offering tailored solutions that enterprises are increasingly adopting to address capability gaps, enhance value propositions, and streamline workflows across the various value chains. These FinTechs create a co-optition (cooperation and competition) environment for Banking and Financial Services (BFS) firms. Over the past few years, BFS enterprises have experienced a surge in acquisitions, funding, and partnerships with FinTechs, seeking to leverage the niche offerings and point solutions provided by these firms. While these collaborations offer numerous benefits, they also present challenges for BFS enterprises. In this report, we highlight the trailblazers that are generating enhanced value propositions within specific categories of the value chain, with a primary focus on their capabilities and market impact. The assessment relies on primary interactions, secondary research, and analysis, and is based on Everest Group’s ongoing market tracking. Scope Industry: BFS Geography: global Contents In this report, we: Highlight the trailblazers, including assessment methodology, category definitions, and profiles Discuss the role of FinTechs Introduce a framework to mitigate the challenges for BFS firms when choosing the right FinTech Membership(s) Banking and Financial Services Information Technology Sourcing and Vendor Management
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July 07, 2023In recent years, the Financial Crime and Compliance (FCC) space has transformed rapidly due to the growth of RegTechs, virtual banks, and alternative payment methods. This has introduced new complexities as regulators struggle to keep pace with the surge in cybercrime and next-generation technologies. Financial crimes in various forms, along with the challenge of meeting complex and evolving compliance requirements, are causing increasing concerns regarding profitability and reputational risk for Banking and Financial Services (BFS) enterprises. Firms relying on legacy systems and outdated cybersecurity protocols are facing pressure to transform their technology and partner portfolios, actively seeking innovative solutions to prevent and combat financial crimes. In response, FCC technology providers are investing in Artificial Intelligence (AI) / Machine Learning (ML), cloud-based platforms, anti-money laundering and fraud investigation technologies to enhance their existing solutions. They are engaging in co-innovation and customization efforts with hyperscalers, third-party providers, and clients. The FCC technology provider landscape comprises both point-solution providers specializing in specific functions within the FCC value chain and experienced end-to-end providers. Over the past three years, there has been a surge in funding and forged increased partnerships with BFS technology providers looking to develop industry-specific offerings in online fraud prevention. In this report, we examine the FCC technology provider ecosystem and study key trends in the FCC space and their implications on technology investments by BFS enterprises. Additionally, the report profiles 16 technology providers, assessing their capabilities across the FCC value chain and highlighting case studies of their FCC solutions for BFS enterprise clients. Scope Industry: BFS Geography: global Contents In this report, we examine: Key trends in the FCC space The macroeconomic and geopolitical impact on FCC Enterprise challenges and priorities Technology-led disruptions in FCC The competitive technology provider landscape for FCC solutions, including end-to-end providers and emerging participants Implications for service and technology providers The current vs. future state of FCC Membership(s) Banking Information Technology Sourcing and Vendor Management
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PEAK Matrix®
Digital Experience Platforms (DXP) in Asset and Wealth Management (AWM) Products PEAK Matrix® Assessment 2023
June 30, 2023The Asset and Wealth Management (AWM) industry is seeing the democratization of finance, growing demand for personalized digital experiences, and the emergence of new products such as digital assets and ESG-compliant investments. To adapt to evolving customer preferences and meet regulatory requirements, AWM managers are increasingly turning to Digital Experience Platforms (DXPs) to revamp their operations, streamline costs, enhance data management capabilities, and deliver tailored client experiences. By leveraging DXPs, AWM firms aim to provide advisors with a comprehensive, real-time view of data through intuitive dashboards, enabling them to deliver better service. The integration of DXPs empowers asset and wealth managers to optimize their processes, personalize client interactions, and create an enhanced advisor experience. DXP providers are plugging the gaps in functionality coverage through build, buy, and partnership investments, along with the infusion of emerging technologies in their current product offerings. They are also establishing a robust partnership ecosystem comprising FinTech point solutions, technology providers, WealthTechs, and consulting and implementation partners to drive commercial and GTM innovations. In this report, we assess 12 leading DXP providers for AWM products and categorize them as Leaders, Major Contenders, and Aspirants. The research will help buyers select the right-fit technology providers for their needs, while technology providers will be able to benchmark themselves against the competition. Scope Industry: Asset and wealth management Geography: global Contents This report examines: Twelve DXP providers for AWM products Key trends in the DXP market for AWM products Key enterprise sourcing considerations (strengths and limitations) for each of the 12 DXP providers evaluated Implications for DXP providers Membership(s) Banking and Financial Services Information Technology Sourcing and Vendor Management -
State of the Market
Wealth Management Modernization through Innovation, Hyperpersonalization, and Technology-led Disruption
June 14, 2023The rise in investor awareness, the emergence of new WealthTechs and FinTechs, global wealth redistribution, and an evolving regulatory landscape are driving a shift in the wealth management business model. This transformation is moving from a traditional reputation-driven approach toward a technology-led advisory model, aligning with evolving customer expectations for hyper-personalization and innovative products. The evolution of this business model will primarily be driven by product and experience innovation, along with technology-led disruptions. Wealth management enterprises are pursuing growth, cost efficiencies, and differentiation strategies, while wealth management technology providers are focusing on wealth technology stack modernization opportunities. Enterprises are increasingly embracing technology-driven interventions and leveraging advanced analytics (such as machine learning, artificial intelligence, natural language processing, and big data), automation, and hyper-personalization to enhance efficiencies and elevate the client experience. In this report, we present Everest Group’s perspective on the wealth management eras and its evolution from persona to person-based personalization for wealth managers, achieved through technology intervention and a reimagining of the business model and customer value creation. Additionally, we analyze the wealth management technology and IT service provider landscape, examine the top benefits that wealth management firms have achieved by utilizing technology platforms, explore the shifting priorities of providers, provide a geography-wise view of the wealth management space, and outline distinct implications for wealth management firms, technology providers, and service providers. Scope Industry: Banking and Financial Services (BFS) Geography: global Contents In this report, we examine: Market trends and evolution of wealth management business model Adoption of platform-based operating models, leveraging data and cloud infrastructure, to drive the evolution of wealth business Wealth management technology and service provider ecosystem Global wealth technology and IT services spend analysis Key implications for wealth management firms, technology providers, and service providers Membership(s) Banking Information Technology Sourcing and Vendor Management