With the increasing adoption of remote monitoring technologies, wearables, and smart implants following the pandemic, the medical devices industry is shifting toward building a connected care ecosystem that seamlessly integrates people, technology, and data across the care continuum. Enterprises are looking to augment their current device portfolios with digital technologies to support the patient journey across care settings. To support enterprises on their connected care journeys, providers are ramping up both their engineering and digital capabilities through industry-specific partnerships, IP, and innovation centers to benefit stakeholders across the healthcare and MedTech ecosystems. In this research, we present an assessment of 19 medical device service providers featured on the Connected Medical Device Services PEAK Matrix®. Scope Industry: life sciences Geography: global The assessment is based on Everest Group’s annual RFI process for calendar year 2022, interactions with leading connected medical device service providers, client reference checks, and an ongoing analysis of the connected medical device services market Contents This report examines: The service provider landscape for connected medical device services Assessment of service providers on several capability- and market success-related dimensions Detailed profiles of each service provider, featuring case studies and recent developments Membership(s) Life Sciences Information Technology Engineering Services Sourcing and Vendor Management

With the increasing adoption of remote monitoring technologies, wearables, and smart implants following the pandemic, the medical devices industry is shifting toward building a connected care ecosystem that seamlessly integrates people, technology, and data across the care continuum. Enterprises are looking to augment their current device portfolios with digital technologies to support the patient journey across care settings. To support enterprises on their connected care journeys, providers are ramping up both their engineering and digital capabilities through industry-specific partnerships, IP, and innovation centers to benefit stakeholders across the healthcare and MedTech ecosystems. In this research, we present an assessment of 19 medical device service providers featured on the Connected Medical Device Services PEAK Matrix®. Scope Industry: life sciences Geography: global The assessment is based on Everest Group’s annual RFI process for calendar year 2022, interactions with leading connected medical device service providers, client reference checks, and an ongoing analysis of the connected medical device services market Contents This report examines: Connected medical device services market trends The service provider landscape for connected medical device services Service providers on several capability- and market success-related dimensions Membership(s) Life Sciences Information Technology Engineering Services Sourcing and Vendor Management

Technology has become crucial to both product engineering and the delivery of high-quality customer experiences amid cutthroat competition among industries. To cater to customer needs and develop connected, smart, and autonomous products, enterprises are investing in next-generation digital technologies such as Artificial Intelligence (AI) / Machine Learning (ML), Augmented Reality (AR) / Virtual Reality (VR), 5G, blockchain, Internet of Things (IoT), and cybersecurity. However, the rapid pace of innovation, unavailability of digital talent at scale, and the need to stay ahead of market trends necessitate a compelling partnership ecosystem that can accelerate enterprises’ time-to-market. To address this growing demand, engineering service providers are enhancing their capabilities and offerings to unlock the potential of data from connected products, integrate multiple technologies for a better user experience, and engineer technologically sound digital products. This report examines the dynamics of the digital product engineering service provider market and presents detailed profiles of 30 leading engineering service providers featured on Everest Group’s Digital Product Engineering Services PEAK Matrix® assessment. Each profile provides a comprehensive picture of the service provider’s focus on digital product engineering services, key Intellectual Property (IP) / solutions, buyer case studies, partnerships, and domain investments. The report also includes our insights on enterprise sourcing considerations for each service provider. Scope Industry: ER&D / Engineering services Geography: global This study is based on RFI responses from service providers, interactions with their digital product engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents This report features 31 digital product engineering service provider profiles, each of which includes: Key strengths and limitations of each of the 30 digital product engineering services providers featured in our PEAK Matrix® assessment An overview of the providers’ digital product engineering services business and offerings – vision & strategy, revenue across industry verticals, geographies, value chain elements, and digital product engineering projects by buyer sizes An assessment of case studies, IP/solutions, partnerships, and domain investments Membership(s) Engineering Services Sourcing and Vendor Management

With the sentiment to build responsible and purpose-driven organizations rising within the engineering industry, engineering operations are getting closely linked with Environmental, Social, and Governance (ESG) concerns. To ride the ESG wave, enterprises are making significant investments to enable sustainable business operations and present a strong value proposition for ESG. Environmental disasters, equipment and machinery accidents, compliance, changing demographics, risk mitigation, business opportunities, and an emphasis on doing good for the planet have driven the focus of engineering enterprises to ESG. Furthermore, the next-generation workforce is gravitating to companies that follow ethical and sustainable policies, while investors/clients prefer enterprises with strong ESG propositions.  To address the changing market dynamics, engineering enterprises are increasing their ESG commitments to include themes such as decarbonization, emissions reduction, waste management, circular economy, workforce health and safety, women empowerment, protection of human rights, board diversity and structure, and protection of shareholder interests. To support engineering enterprises, the ESG partner ecosystem, including engineering service providers, consulting and auditing providers, and software and analytics providers, are expanding their service portfolios.  In this viewpoint, we highlight the key ESG implications for major industries across the engineering landscape, ESG adoption across industries, the role of ecosystem partners in ESG adoption, and the key challenges that enterprises need to address in their ESG journeys. Scope Industry: engineering services, sustainability technology and services Geography: global Contents This report discusses: The relevance of ESG in engineering  ESG adoption across industries in the engineering landscape  The role of ecosystem partners in ESG adoption Challenges in ESG adoption  The way forward for ESG in engineering  Membership(s) Engineering Services Sourcing and Vendor Management

Technology has become crucial to both product engineering and the delivery of high-quality customer experiences amid cutthroat competition among industries. To cater to customer needs and develop connected, smart, and autonomous products, enterprises are investing in next-generation digital technologies such as Artificial Intelligence (AI) / Machine Learning (ML), Augmented Reality (AR) / Virtual Reality (VR), 5G, blockchain, Internet of Things (IoT), and cybersecurity. However, the rapid pace of innovation, unavailability of digital talent at scale, and the need to stay ahead of market trends necessitate a compelling partnership ecosystem that can accelerate enterprises’ time-to-market. To address this growing demand, engineering service providers are enhancing their capabilities and offerings to unlock the potential of data from connected products, integrate multiple technologies for a better user experience, and engineer technologically sound digital products. This research, the first edition of Everest Group’s Digital Product Engineering Services PEAK Matrix®Assessment, evaluates 30 engineering service providers based on the PEAK Matrix® framework. The report assesses the relative positioning of the providers and focuses on their key strengths and limitations vis-à-vis enterprise sourcing considerations. Scope Industry: ER&D / Engineering services Geography: global This study is based on RFI responses from service providers, interactions with their digital product engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents In this report, we: Feature the Digital Product Engineering Services PEAK Matrix® 2022 research Study the key characteristics of Leaders, Major Contenders, and Aspirants Share a summary dashboard capturing the relative assessment of each service provider’s vision and capability and market impact Evaluate providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management

Today, with technology becoming central to both product functioning and the delivery of high-impact experiences, Engineering Research & Development (ER&D) has become vital for enterprises to maintain their competitive advantage. While the COVID-19 pandemic impacted the ER&D market and affected enterprises in verticals such as automotive and aerospace & defense, it proved to be a driver for verticals such as software products and consumer electronics, which grew significantly due to increased consumer demand. In this research, we present a fact-based view of the global ER&D market, with a focus on the top 200 enterprises with the highest ER&D spend across nine industry verticals. Due to the COVID-19 pandemic, global business spend on ER&D activities reduced by 1.4% in 2020 to reach US$1.26 trillion, and the enterprises covered in this report accounted for 43.5% of this spend. Our research studies the top 200 ER&D enterprises’ key investment areas, ER&D spend growth, and ER&D spend intensity or ER&D spend as a percentage of revenue. We also examine prominent themes driving growth in the ER&D space and note the advances in technology investments in cloud engineering, accessibility engineering, autonomous and connected vehicles, Internet of Medical Things (IoMT), additive manufacturing, and 5G adoption, among others. Scope Research area: engineering services Geography: global Industries covered: software products & internet, automotive, consumer electronics, semiconductors, industrial products, telecom equipment providers, aerospace & defense, medical devices, and telecom service providers Contents The report studies the following topics: ER&D trends and priorities for the top 200 enterprises across nine industries ER&D spend growth and ER&D spend intensity for all the enterprises studied Membership (s) Engineering Services Sourcing and Vendor Management

Software-driven innovation has helped evolve products, platforms, and processes across multiple domains. However, it has also created multiple challenges for enterprises in the form of: Developing robust and secure products Ensuring speed-to-market, differentiation, and user-experience-centricity Keeping pace with ever-evolving software products and changing customer expectations Leveraging data to generate new revenue streams and drive efficiencies To help enterprises deal with these challenges and develop products focused on experience enhancement, engineering service providers are playing the role of strategic partners. This report examines the dynamics of the global software product engineering service provider market and presents detailed profiles of 31 leading engineering service providers featured on Everest Group’s Software Product Engineering PEAK Matrix®. Each profile provides a comprehensive picture of the service provider’s focus on software product engineering services, key Intellectual Property (IP) / solutions, buyer case studies, partnerships, and domain investments. The report also includes our insights on enterprise sourcing considerations for each service provider. Scope Industry: software product engineering services Geography: global Contents This report features 31 software product engineering service provider profiles, each of which includes: Key strengths and limitations of each of the 31 software product engineering services providers featured in our PEAK Matrix assessment An overview of the providers’ software product engineering services business and offerings – vision & strategy, software product engineering services revenue and YoY growth, and adoption across verticals, geographies, value chain elements, and buyer sizes An assessment of case studies, IP/solutions, partnerships, and domain investments Membership(s)Engineering Services Sourcing and Vendor Management

Software-driven innovation has helped unlock new frontiers for products, platforms, and processes across multiple domains. However, it has also created multiple challenges for enterprises in the form of: Developing robust and secure products that are resilient against vulnerabilities and uncertainties such as the COVID-19 pandemic Ensuring speed-to-market and differentiation, with user-experience-centered software products Keeping pace with ever-evolving software products and changing customer expectations and demand Leveraging data to generate new revenue streams and drive efficiency in software product engineering To help enterprises deal with these challenges and develop products that are focused on experience enhancement, engineering service providers are playing an elevated role of strategic partners. This research, the third edition of Everest Group’s Software Product Engineering PEAK Matrix® Assessment, evaluates 31 engineering service providers, features them on the PEAK Matrix®, and shares insights on enterprise sourcing considerations. The study is based on RFI responses from service providers, interactions with their software product engineering leadership, client reference checks, and an ongoing analysis of the engineering services market. Scope The report studies the following engineering service providers associated with software product engineering services: Accenture, Aspire Systems, Brillio, Capgemini, Cognizant, Cybage, Daffodil Software, Dextra Technologies, eInfochips, EPAM, GlobalLogic, Globant, Happiest Minds, HARMAN Connected Services, HCL Technologies, Incedo, Infogain, Infosys, Innominds, Intellias, Itransition, Mindtree, Mphasis, Persistent Systems, Sonata Software, TCS, Tech Mahindra, TO THE NEW, UST, Virtusa, and Wipro. Geography: global Contents In this report, we focus on: Everest Group’s services PEAK Matrix® evaluation of engineering service providers associated with software product engineering services Categorization and characteristics of Leaders, Major Contenders, and Aspirants The key strengths and limitations of each of the 31 software product engineering services providers featured in the assessment A summary dashboard assessing market impact, and vision and capability of each service provider Membership(s) Engineering Services Sourcing and Vendor Management

Investments in Engineering Research and Development (ER&D) remain critical for enterprises to address customer demand, enhance customer experience, and stay ahead of market trends. Although the COVID-19 outbreak negatively impacted industries such as automotive, aerospace & defense, and consumer electronics, ER&D continued to be a top priority for enterprises, with a focus on making low-risk and high-impact investments. In this research, we present a fact-based view of the global ER&D market, with a focus on the top 200 enterprises with the highest ER&D spend across eight industry verticals. Our study found that the global business spend on ER&D activities increased by 5.7% in 2019 to reach US$956.8 billion and the enterprises mentioned in this report accounted for 48.8% of this spend. Our research covers the enterprises’ key investment areas, ER&D spend growth, ER&D spend intensity (ER&D spend as a percentage of revenue), and a timeline of recent ER&D partnerships and initiatives. We have also captured prominent themes driving growth in the ER&D space and studied investments in cybersecurity, AI-/ML-based applications, connected vehicles, autonomous and unmanned flight systems, 3nm chip technology, 5G, and exponential technologies in healthcare. Further, this report outlines the evolving enterprise ER&D priorities and projects the growth outlook for a post-pandemic world. Scope Research area: engineering services Geography: global Industries covered: software products, automotive, aerospace & defense, semiconductors, telecom service providers, telecom equipment providers, consumer electronics, and medical devices Contents The report covers the following topics: ER&D trends and priorities for the top 200 enterprises across eight industries Details of ER&D spend growth, ER&D spend intensity for all enterprises, and a timeline of key investments and initiatives by industry Details of ER&D spend intensity and ER&D efficiency of the top 30 enterprises ER&D and innovation in the post-pandemic world, the path ahead for ER&D activities, and implications for engineering service providers Membership Engineering Services Sourcing and Vendor Management