Rapid advances in AI, particularly gen AI, have sparked transformative developments across domains, including cybersecurity. Security teams can leverage gen AI and Large Language Models (LLMs) to dynamically adapt to sophisticated cyber threats and fortify cyber defenses in today’s complex digital landscape. Unlike traditional rules-based approaches, gen AI integration introduces a responsive and adaptive security element, enabling defenders to outmaneuver adversaries proactively. It can also help respond to challenges beyond traditional perimeters, such as securing cloud environments, managing IoT devices, and fortifying interconnected networks. This viewpoint highlights gen AI’s role in enhancing cybersecurity strategies and examines gen AI’s growth drivers, enterprise concerns, and market trends specific to industries and regions. Additionally, it provides insights into potential pitfalls, ethical considerations, and regulatory compliance. Scope All industries and geographies This report is based on Everest Group’s comprehensive research methodology, industry knowledge, interactions with leading providers and enterprises, and ongoing market analysis Contents In this report, we examine: Traditional AI and gen AI for cybersecurity Gen AI’s implication for cybersecurity Defensive benefits of gen AI and offensive risks of gen AI Risk and regulation of gen AI adoption Gen AI use cases in cybersecurity Road ahead in gen AI adoption in cybersecurity Membership(s) Cybersecurity Sourcing and Vendor Management

The increasing threat of cyberattacks has fueled a growing demand for robust Identity and Access Management (IAM) solutions. Noteworthy trends include the widespread adoption of Zero Trust Security principles, integration of AI/ML for enhanced threat detection, and a shift toward decentralized identity solutions using blockchain. Concurrently, Identity-as-a-Service (IDaaS) is on the rise, simplifying IAM through scalable cloud solutions. These trends collectively fortify digital identities, enhance security postures, and adapt to the evolving cybersecurity landscape. IAM tools are integral to maintaining the confidentiality, integrity, and availability of organizational data. They offer a comprehensive framework for managing identities and access, addressing security challenges, and supporting the efficient and secure operation of modern digital environments. In this report, we examine the global IAM market, highlighting key growth drivers and enterprise concerns. Furthermore, the report provides insights into the top eight IAM tool providers, offering complete IAM coverage with automated user provisioning and de-provisioning to enhance operational efficiency and minimize errors. Scope All industries and geographies Contents In this report, we examine: Global IAM market demand drivers and enterprise concerns Top IAM tool providers Membership(s) Cybersecurity Outsourcing Excellence

The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multicloud environments. The expansion of cloud infrastructure has resulted in larger attack surfaces, a rise in cyber threats, complexities in posture management, and frequent changes in regional cloud governance and security policies, intensifying the need for effective cloud security solutions. In response to stricter data protection regulations, enterprises face growing pressure to comply with data privacy laws and address increasing cybersecurity threats. The post-pandemic landscape, characterized by remote work and security vulnerabilities, has intensified cyber risks. To mitigate these risks, enterprises are prioritizing cloud security services to offer comprehensive end-to-end protection across complex hybrid multicloud systems. Cloud security providers are enhancing their capabilities to meet these demands, emphasizing a platform-driven approach with next-generation features such as DevSecOps, automation, and zero trust. Collaborative efforts with cloud-native and third-party security providers are vital to deliver sophisticated, adaptable, and globally compliant cloud security services. This compendium provides detailed and fact-based snapshots of 18 global cloud security providers featured on the Cloud Security Services PEAK Matrix® Assessment 2023. Each profile offers a comprehensive picture of the provider’s operational overview, delivery presence, solutions on offer, investments, and market success. Scope All industries and geographies Services: cloud security The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading cloud security providers, client reference checks, and an ongoing analysis of the cloud security services market Contents In this report, we: Examine 18 cloud security provider profiles Evaluate enterprise sourcing considerations Study providers’ key strengths and limitations Membership(s) Cybersecurity Cloud and Infrastructure Services

This report is available only to Outsourcing Excellence members. For information on membership, please contact us The Identity and Access Management (IAM) Request For Proposal (RFP) Toolkit is a comprehensive resource designed to streamline the solicitation of proposals for IAM services. This ready-to-use toolkit includes two key components: the Supplier Details Questionnaire and the Scope of Work Questionnaire. The Supplier Details Questionnaire gathers crucial information from potential suppliers about their IAM products, future vision, implementation approach, support services, and financial details. The Scope of Work Questionnaire offers a flexible selection of components, covering functional, integration, user base, and security and compliance aspects. Both sections are customizable to align with organization-specific requirements, providing an efficient and streamlined approach to the RFP preparation process. Whether organizations are seeking insights into supplier details or defining the scope of work for IAM services, this toolkit serves as a versatile tool to navigate the complexities of IAM service procurement. Scope All industries and geographies Contents In this report, we: Provide questionnaires designed to facilitate preparation of RFP for IAM services List crucial functional aspects inherent to IAM services that enterprises must consider while formulating their RFP for IAM services

Cybersecurity and Identity and Access Management (IAM) have become indispensable components in the contemporary digital enterprise landscape. As organizations navigate an increasingly complex and interconnected digital ecosystem, the challenges of safeguarding sensitive data, mitigating cybersecurity threats, and managing user identities with precision have grown exponentially. Cybersecurity acts as the frontline defense against a myriad of evolving threats, encompassing everything from malicious cyberattacks to data breaches. Simultaneously, IAM plays a vital role in ensuring secure and efficient access to digital resources, emphasizing the need for precise identity verification and comprehensive access controls. This dynamic and crucial synergy between cybersecurity and IAM is integral to organizations fortifying themselves against the ever-evolving cyber threat landscape, making them resilient, adaptive, and capable of safeguarding both their assets and user identities in an interconnected digital environment. In this report, we assess 21 IT service providers for their cybersecurity and IAM capabilities featured in the Cybersecurity and Identity and Access Management (IAM) PEAK Matrix® Assessment 2023. Each profile offers a comprehensive picture of the provider’s operational overview, delivery presence, solutions on offer, investments, and market success. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading IAM service providers, client reference checks, and an ongoing analysis of the IAM services market Contents In this report, we: Examine 21 IAM service provider profiles Study providers’ key strengths and limitations Evaluate enterprise sourcing considerations Membership(s) Cybersecurity Sourcing and Vendor Management

Operational Technology (OT) Security Products PEAK Matrix® Assessment 2023The convergence of IT and Operational Technology (OT) profoundly impacts the OT security landscape, enhancing operational efficiency while introducing vulnerabilities as traditional OT systems integrate with IT networks. Industries recognize the need to protect operational technology systems from escalating cyber threats, leading to a surge in demand for OT security. High-profile attacks on critical infrastructure drive investment in OT security solutions to ensure the integrity, availability, and resilience of essential operations. As a result, organizations are increasingly investing in OT security measures, including network security, advanced asset visibility, threat detection, incident response plans, and risk and vulnerability management, to protect critical infrastructure and minimize cyber risks while embracing the benefits of IT/OT convergence. Technology providers are investing in next-generation themes in the OT security landscape, including AI-driven threat detection, integration of behavioral analytics, and robust cloud-based solutions. Supply chain security and collaborative information sharing are also on the rise, strengthening critical infrastructure protection and enhancing OT cybersecurity in the face of evolving threats. Technology providers are actively developing industry-specific OT security solutions for sectors such as energy, manufacturing, and healthcare. These solutions effectively address threats specific to each sector, ensure compliance with industry regulations, and maintain operational continuity. This approach offers a comprehensive and customized solution to safeguard critical infrastructure and industrial control systems. The OT security sector is actively pursuing enhanced capabilities and building a strong partnership ecosystem to combat the escalating cyber threats within OT environments. In this report, we analyze nine global OT security technology providers as featured on the Operational Technology (OT) Security Products PEAK Matrix® Assessment 2023. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading OT security technology providers, client reference checks, and an ongoing analysis of the OT security products market Contents In this report, we examine: OT security products PEAK Matrix® characteristics  Enterprise sourcing considerations Providers’ key strengths and limitations Membership(s) Cybersecurity Sourcing and Vendor Management

The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments. The need for effective cloud security solutions has intensified due to the expansion of cloud infrastructure, which has led to larger attack surfaces, rising cyber threats, complexities in posture management, and frequently changing regional cloud governance and security policies. In response to stricter data protection regulations, enterprises face growing pressure to comply with data privacy laws and address increasing cybersecurity threats. The post-pandemic landscape, characterized by remote work and security vulnerabilities, has intensified cyber risks. Enterprises are prioritizing cloud security services to offer comprehensive end-to-end protection across complex hybrid multi-cloud systems. Cloud security providers are expanding their capabilities to meet these demands, emphasizing a platform-driven approach with next-generation features such as DevSecOps, automation, and zero trust. Collaborative efforts with cloud native and third-party security providers are vital to provide sophisticated, adaptable, and globally compliant cloud security services. In this report, we assess 18 global cloud security providers featured on the Cloud Security Services PEAK Matrix® Assessment 2023. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other. Scope All industries and geographies Services: cloud security The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading cloud security providers, client reference checks, and an ongoing analysis of the cloud security services market Contents In this report, we examine: Cloud Security Services PEAK Matrix characteristics Enterprise sourcing considerations Providers’ key strengths and limitations Membership(s) Cybersecurity Cloud and Infrastructure Services Sourcing and Vendor Management

The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments. The need for effective IAM solutions has intensified with the implementation of BYOD (Bring Your Own Device) policies, cloud-based services, and the ongoing cyber threats. To address the shortage of in-house IAM expertise, companies are adopting external IAM services. This allows organizations to reduce CAPEX and OPEX associated with maintaining an internal IAM team while ensuring efficient and secure management of digital identities. Additionally, as governments worldwide enforce stricter data protection and security regulations, enterprises face pressure to comply with these regulations and adhere to localized data privacy laws. Examples include Europe’s GDPR, California’s CCPA, and Brazil’s LGPD, reflecting the evolving regulatory landscape. Consequently, global enterprises are seeking providers capable of delivering sophisticated, adaptable, and globally compliant IAM services. Key areas of interest include user authentication and authorization, centralized IAM operations, integration of IT/OT IAM services, and regulatory compliance assessments. In this report, we present a comprehensive analysis of 21 global IAM service providers as featured on the IAM Services PEAK Matrix® Assessment 2023. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other. Scope All industries and geographies Services: IAM The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading IAM service providers, client reference checks, and an ongoing analysis of the IAM services market Contents In this report, we examine: IAM services PEAK Matrix® characteristics Enterprise sourcing considerations Providers’ key strengths and limitations Membership(s) Cybersecurity Sourcing and Vendor Management