In the product engineering domain, software remains the largest expenditure, continuing its upward momentum in the face of recessionary pressures, geopolitical conflicts, talent shortages, and delayed enterprise decision-making. Despite these macroeconomic challenges, several key factors are driving software R&D’s evolution. These include a shift toward platform-based business models, AI- / gen AI-augmented secure products’ increased adoption, a strong focus on sustainability, and a heightened emphasis on customer and developer experiences. As enterprises navigate these transformative trends amid economic uncertainty, their expectations from providers are evolving. They now seek strategic partners that can offer not just engineering talent, but also cost savings, speed, and innovation. This report, the fifth edition of Everest Group’s Software Product Engineering Services PEAK Matrix® Assessment, evaluates 37 engineering service providers, positioning them on the PEAK Matrix&® framework and offering enterprise sourcing considerations. Scope Industry: Software Product Engineering Services (SPES) Geography: global The study is based on RFI responses from providers, interactions with their SPES leadership, client reference checks, and an ongoing analysis of the SPES market Contents In this report, we examine: Everest Group’s PEAK Matrix® evaluation of SPES providers The characteristics of Leaders, Major Contenders, and Aspirants Providers’ key strengths and limitations, market impact, and vision and capabilities Membership(s) Software Product Engineering Services Sourcing and Vendor Management

In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace. This deceleration is primarily due to recessionary headwinds, geopolitical conflicts, talent shortages, and delayed decision-making within enterprises. Amid this macroeconomic turbulence, several themes continue to drive software R&D forward. These include transitioning to platform-based business models, increasing the adoption of AI- and gen AI-augmented secure products, prioritizing sustainability, and enhancing customer and developer experiences. The shift toward these transformative themes, coupled with the current economic climate, is significantly altering enterprises’ expectations from their providers. Rather than solely seeking providers focused on offering engineering talent, enterprises now aspire to engage with strategic partners capable of delivering savings, speed, and innovation simultaneously. This report, the fifth edition of Everest Group’s Software Product Engineering Services PEAK Matrix® Assessment, evaluates 43 engineering service providers, positioning them on the PEAK Matrix® framework and offering insights into enterprise sourcing considerations. Scope Industry: software product engineering Geography: global The study is based on RFI responses from providers, interactions with their software product engineering services leadership, client reference checks, and an ongoing analysis of the software product engineering services market Contents In this report, we examine: Everest Group’s services PEAK Matrix® evaluation of engineering service providers associated with software product engineering services The characteristics of Leaders, Major Contenders, and Aspirants Providers’ market impact and vision and capabilities Providers’ key strengths and limitations Membership(s) Software Product Engineering Services Outsourcing Excellence

The automotive industry is at an inflection point, where global sustainability concerns, increasing consumer demands, and rapid technological advancements have coalesced to propel rapid growth. In this dynamic landscape, the focus is shifting from conventional mobility solutions to a more captivating and immersive automotive experience. Automotive enterprises are now eagerly hopping on to this transformative paradigm, embracing the idea of enhancing customer experience and redefining the future of mobility. Some of the major areas of investment include: Autonomy Advancements: Investments in L3 to L5 autonomous technologies, intelligent adaptive cruise controls, safety systems, and sensor fusion tech to transform driving experiences Connected Ecosystems: Connectivity and data management are forging powerful collaborations between automotive players and players from diverse verticals such as fintech, insurance, technology, and telecommunication to bring in several after-sales services Software-Centricity: With the emergence of software-defined vehicles, there is an increased level of investments in software development and partnerships with technology players Electrification Imperative: The need to address environmental concerns and stringent governmental regulations has accelerated the investments in electric, hybrid, and fuel cell technologies This research, the fourth edition of Everest Group’s ACES Automotive Engineering Services PEAK Matrix® Assessment, evaluates 26 engineering service providers, features them on the PEAK Matrix®, and shares insights into enterprise sourcing considerations. The study is based on RFI responses from service providers, interactions with their automotive engineering leadership, client reference checks, and ongoing analysis of the engineering services market. Scope: This research studies the following service providers associated with automotive engineering services: Alten, Capgemini, HCLTech, KPIT, LTTS, TCS, Wipro, Akkodis, AVL, Bertrandt, Cognizant, Cyient, DXC Technologies, FEV, FPT, IAV, Infosys, NTT DATA, Tata Elxsi, Tata Technologies, Onward Technologies, Sasken, Semcon, Sigma Software Tech Mahindra, and T-Systems. Industry: Automotive Geography: Global Contents This report maps and covers: ACES Automotive Engineering Services PEAK Matrix® 2023 Key characteristics of Leaders, Major Contenders, and Aspirants A summary dashboard capturing the relative assessment of each service provider’s vision & capability and market impact Providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Research and Development Sourcing and Vendor Management

Software, the largest spending segment in product engineering, continues to grow in relevance as platform-based business models take center stage for enterprises in both product- and services-centric verticals. This shift toward platforms is leading to the emergence of new dynamics, including: increased intimacy between business and technology/engineering functions lower tolerance for technical debt; the need to manage/retire platform-related legacy systems rapidly and effectively is more pronounced the build and maintain mindset is giving way to a focus on ongoing platform evolution While the new dynamics have exponentially increased the demand for engineering talent, the geopolitical situation in Eastern Europe is worsening the already supply-constrained talent market. Engineering service providers are playing a vital role in this situation and helping their clients with scaled, persistent, and diversified engineering teams. This research, the fourth edition of Everest Group’s Software Product Engineering PEAK Matrix® assessment, evaluates 33 engineering service providers on the PEAK Matrix® framework for their overall and vertical-specific software product engineering capabilities and market impact, and shares insights on enterprise sourcing considerations. Scope Services: software product engineering services Geography: global The study is based on RFI responses from service providers, interactions with their software product engineering services leadership, client reference checks, and an ongoing analysis of the engineering services market. Contents In this report, we share: Everest Group’s services PEAK Matrix® evaluation of engineering service providers associated with software product engineering services Categorization and characteristics of Leaders, Major Contenders, and Aspirants Evaluation of service providers across five verticals – Banking, Financial Services and Insurance (BFSI); healthcare; Independent Software Vendors (ISVs); media and entertainment; and retail A summary dashboard assessing market impact and vision & capability of each service provider The key strengths and limitations of each of the 33 software product engineering service providers featured in the assessment Membership(s) Engineering Services Sourcing and Vendor Management

Industry 4.0 is revolutionizing the manufacturing and operations ecosystem by converging the digital and physical worlds and integrating emerging technologies with physical systems. This transformation is characterized by the modern themes of interconnectivity, digitalization, and automation and is made possible through technological developments in fields including Internet of Things (IoT), additive manufacturing, cloud computing, edge computing, analytics, robotics, cybersecurity, Artificial intelligence (AI) / Machine Learning (ML), and Augmented Reality (AR) / Virtual Reality (VR). Enterprise adoption of Industry 4.0 is significantly increasing globally, as it helps achieve cost savings, realize higher revenues, and increases flexibility, visibility, quality, efficiency, and control in industrial setups. Third-party vendors are playing a critical role in accelerating enterprise adoption by offering services across the value chain, point solutions, and platforms, as well as by orchestrating an ecosystem of partner capabilities. As enterprises seek partners that can offer advisory, technology, and scaled execution in their Industry 4.0 journeys, providers continue to invest in skills, infrastructure, and partnerships to differentiate themselves in a fiercely competitive market. In this unique and exhaustive research, we present detailed profiles and assessments of 22 engineering service providers associated with Industry 4.0 services and feature them on Everest Group’s PEAK Matrix® assessment. Scope Industry: engineering services Geography: global This study is based on RFI responses from service providers, interactions with their engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents In this report, we: Feature the Industry 4.0 Services PEAK Matrix® 2022 Assessment Study the key characteristics of Leaders, Major Contenders, and Aspirants Evaluate providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management

With the increasing adoption of remote monitoring technologies, wearables, and smart implants following the pandemic, the medical devices industry is shifting toward building a connected care ecosystem that seamlessly integrates people, technology, and data across the care continuum. Enterprises are looking to augment their current device portfolios with digital technologies to support the patient journey across care settings. To support enterprises on their connected care journeys, providers are ramping up both their engineering and digital capabilities through industry-specific partnerships, IP, and innovation centers to benefit stakeholders across the healthcare and MedTech ecosystems. In this research, we present an assessment of 19 medical device service providers featured on the Connected Medical Device Services PEAK Matrix®. Scope Industry: life sciences Geography: global The assessment is based on Everest Group’s annual RFI process for calendar year 2022, interactions with leading connected medical device service providers, client reference checks, and an ongoing analysis of the connected medical device services market Contents This report examines: Connected medical device services market trends The service provider landscape for connected medical device services Service providers on several capability- and market success-related dimensions Membership(s) Life Sciences Information Technology Engineering Services Sourcing and Vendor Management

Technology has become crucial to both product engineering and the delivery of high-quality customer experiences amid cutthroat competition among industries. To cater to customer needs and develop connected, smart, and autonomous products, enterprises are investing in next-generation digital technologies such as Artificial Intelligence (AI) / Machine Learning (ML), Augmented Reality (AR) / Virtual Reality (VR), 5G, blockchain, Internet of Things (IoT), and cybersecurity. However, the rapid pace of innovation, unavailability of digital talent at scale, and the need to stay ahead of market trends necessitate a compelling partnership ecosystem that can accelerate enterprises’ time-to-market. To address this growing demand, engineering service providers are enhancing their capabilities and offerings to unlock the potential of data from connected products, integrate multiple technologies for a better user experience, and engineer technologically sound digital products. This research, the first edition of Everest Group’s Digital Product Engineering Services PEAK Matrix®Assessment, evaluates 30 engineering service providers based on the PEAK Matrix® framework. The report assesses the relative positioning of the providers and focuses on their key strengths and limitations vis-à-vis enterprise sourcing considerations. Scope Industry: ER&D / Engineering services Geography: global This study is based on RFI responses from service providers, interactions with their digital product engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents In this report, we: Feature the Digital Product Engineering Services PEAK Matrix® 2022 research Study the key characteristics of Leaders, Major Contenders, and Aspirants Share a summary dashboard capturing the relative assessment of each service provider’s vision and capability and market impact Evaluate providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management

5G is much more than increased speed of data transfer. It has the potential to enable a paradigm shift in the way things work around us. Additionally, it is a key enabler of the fourth industrial revolution. Enterprises have already started preparing themselves for the shift to 5G by exploring high-impact use cases, investing in private 5G networks, and partnering with relevant service providers. These developments have fueled the need to establish a compelling ecosystem of partners, and engineering services providers are actively enhancing their capabilities and offerings to help enterprises in their 5G engineering journeys. This research is the first edition of Everest Group’s 5G Engineering Services PEAK Matrix®Assessment. It evaluates 18 engineering services providers and positions them on Everest Group’s PEAK Matrix®, categorizing them into Leaders, Major Contenders, and Aspirants. The study will enable buyers of 5G engineering services to find the right-fit service provider based on their needs, while the service providers will be able to benchmark themselves against their competitors. Scope: Geography: global Services: 5G engineering services This study is based on RFI responses from service providers, interactions with their 5G engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents In this report, we study: The 5G Engineering Services PEAK Matrix® 2021 Key characteristics of Leaders, Major Contenders, and Aspirants A summary dashboard capturing the relative assessment of each service provider’s vision & capability and market impact Providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management

Evolving customer demands and experience centricity are driving disruptive changes across the automotive engineering landscape. As the expectations around mobility are changing, so are some of the market dynamics, with newer trends such as a shift in propulsion technologies to hybrid and electric, a significant market for autonomous driving and Advanced Driver Assistance Systems (ADAS), predictive maintenance and other new services, and a shift toward a technology-centric landscape. These developments have fueled the need to establish a compelling ecosystem of partners, and engineering service providers are actively enhancing their capabilities and offerings to help enterprises tackle the challenges in their automotive engineering journeys, stay relevant, and create experience-centric offerings for end-consumers. This research, the third edition of Everest Group’s ACES Automotive Engineering Services PEAK Matrix® Assessment, evaluates 23 engineering service providers and features them on the PEAK Matrix® framework. The report assesses the relative positioning of the service providers, as well as focuses on their key strengths and limitations vis-à-vis enterprise sourcing considerations. Scope: Industry: automotive Geographic scope: global This study is based on RFI responses from service providers, interactions with their automotive engineering leadership, client reference checks, and an ongoing analysis of the engineering services market Contents This report maps: ACES Automotive Engineering Services PEAK Matrix® 2021 Key characteristics of Leaders, Major Contenders, and Aspirants A summary dashboard capturing the relative assessment of each service provider’s vision & capability and market impact Providers’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management

The semiconductor industry is experiencing significant ER&D investments driven by increasing adoption of AI chips, proliferation of IoT and connected devices, and the shift to lower technology nodes. However, semiconductor enterprises are facing challenges in meeting evolving customer demands and managing increased complexities in the value chain due to design changes and complex validation procedures. Service providers are playing a crucial role by proactively partnering with semiconductor enterprises such as fabless companies, IDMs, and foundries across the areas of product development, fabrication, testing, and life-cycle management. Their semiconductor engineering service offerings span four service functions, broadly capturing the semiconductor industry value chain: Design & verification Validation & testing Sustenance & value engineering Other services related to manufacturing In this research, we present an assessment of 16 leading service providers associated with semiconductor engineering, along with sourcing considerations for enterprises. This assessment is based on RFI responses from service providers, interactions with their semiconductor engineering leadership team, client reference checks, and an ongoing analysis of the engineering services market. Scope This research studies the following service providers associated with semiconductor engineering services: Alten, Capgemini, Cyient, HARMAN, HCL Technologies, INVECAS, LTTS, Mirafra Technologies, QuEST Global, Synapse Design, Tata Elxsi, TCS, Tech Mahindra, UST, VVDN Technologies, and Wipro. Industry: semiconductors Geography: global Contents This report maps and covers: TThe Semiconductor Engineering Services PEAK Matrix® 2021 TKey characteristics of Leaders, Major Contenders, and Aspirants TA summary dashboard capturing the relative assessment of each service provider’s vision & capability and market impact TProviders’ strengths and limitations vis-à-vis enterprise sourcing considerations Membership(s) Engineering Services Sourcing and Vendor Management