The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, enterprises are turning to specialized IT services firms. These providers offer in-depth domain expertise, tailored solutions, and agile, collaborative delivery models and are emerging as viable challengers to traditional, large-scale providers. These specialists address vital capability gaps in cloud transformation, advanced analytics, product engineering, low-/no-code platforms, and AI-driven solutions. They deliver precision and responsiveness that larger providers often lack. Their close client engagements foster strategic partnerships that enhance innovation, optimize operational effectiveness, and accelerate market responsiveness. As competition intensifies and regulations evolve, these providers have become indispensable partners, enabling BFSI firms to sustain a competitive advantage, reduce time-to-market, and enhance customer experiences. In this report, we present detailed profiles of 33 IT service providers as part of the BFSI IT Services Specialists PEAK Matrix® Assessment 2025. Of these, 30 providers are positioned on the BFS assessment and 14 on the insurance assessment. Each profile offers a comprehensive picture of the provider through a snapshot of its operational overview, delivery presence, solutions on offer, investments, and market success.

Temenos has introduced a new AI-powered compliance solution, Financial Crime Mitigation (FCM) AI Agent, designed to address the financial services industry’s critical pain points in FCM. The platform aims to reduce false positives, screen real-time transactions, and automate manual compliance tasks, which are increasingly important as institutions grapple with high compliance costs and tighter regulatory timelines. This report reviews the platform’s value proposition and its alignment with key enterprise objectives, including improved efficiency and support for diverse deployment models. The report highlights Temenos’ strong performance, delivering false positive rates below 2% – significantly below industry averages. Real-time alert handling, explainable AI models, and flexible deployment options (on-premises, SaaS, or cloud) underscore the platform’s adaptability across different IT environments. However, the review also flags areas requiring further clarity, such as cross-platform interoperability, lack of detailed performance benchmarks, and alignment with AI governance frameworks. Financial institutions looking to modernize compliance operations will benefit from understanding these factors as they assess Temenos’ FCM AI Agent for implementation. Scope Geography: global Industry: banking and financial services Service: financial crime and compliance Contents The report outlines:: Key enterprise issues and compliance objectives in FCM Overview of Temenos’ FCM AI Agent launch Temenos’ current capabilities and market positioning Everest Group’s review of the solution’s strengths and limitations

Backbase’s AI-powered banking platform represents a strategic shift in how banks embed AI across their operations. This Technology Launch Perspective explores the enterprise context behind Backbase’s launch, including demand for unified data layers, real-time decision-making, and AI-driven personalization. As banks push to operationalize AI, the platform’s Intelligence Fabric, agentic AI capabilities, and embedded AI Factory aim to deliver measurable outcomes in customer engagement, employee enablement, and productivity. The report also identifies execution risks tied to integration with legacy core systems, platform scalability, and enterprise-grade governance – key factors for financial institutions operating under strict regulatory frameworks. While Backbase offers an advanced product suite, the report calls for greater clarity around transparency mechanisms, scalability metrics, and implementation maturity to enable broader enterprise adoption. Scope Geography: global Industry: banking and financial services Contents The report examines: Key enterprise demand themes/determinants, issues, and objectives Backbase’s announcements, current positioning, and offerings’ alignment Everest Group’s review of Backbase’s product announcements

The report examines the evolution of connected banking through the lens of physical AI – autonomous, intelligent devices capable of executing financial services in real time. As financial institutions look beyond traditional channels, physical AI opens new frontiers where everyday objects, such as smart appliances, vehicles, and industrial systems, become financial endpoints. This transition accelerates the emergence of banking-as-a-lifestyle, in which banking is seamlessly woven into customer experiences, enabled by AI-driven touchpoints and embedded decision-making. The report delves into the market forces propelling this shift, from advances in edge computing and AI frameworks to the growing consumer demand for convenience and personalization. It outlines how banks must rethink their products, infrastructure, and partnerships to remain relevant and provides a roadmap to operationalize physical AI, from strategy and governance to ecosystem integration and risk management. Real-world use cases in smart homes, connected cars, and autonomous supply chains demonstrate how financial institutions can lead the next wave of transformation by embedding services into device-driven interactions. Scope Geography: global Industry: banking and financial services Contents The report explores: How physical AI is reaching real-world autonomy Banking-as-a-lifestyle as the next frontier Smart devices as new transaction channels Embedding banks into lifestyle ecosystems Physical AI and connected banking enabling autonomous financial services Strategic and operational imperatives to scale physical AI

The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, BFSI enterprises are turning to specialized IT services firms. These providers offer in-depth domain expertise, tailored solutions, and agile, collaborative delivery models and are emerging as viable challengers to traditional, large-scale providers. These specialists address vital capability gaps in cloud transformation, advanced analytics, product engineering, low-code/no-code platforms, and AI-driven solutions. They deliver precision and responsiveness that are often lacking in larger providers. Their close client engagements foster strategic partnerships that enhance innovation, optimize operational effectiveness, and accelerate market responsiveness. As competition intensifies and regulations evolve, these providers have become indispensable partners, enabling BFSI firms to sustain a competitive advantage, reduce time-to-market, and enhance customer experiences. In this report, we analyze 33 IT service providers as part of the BFSI IT Services Specialists PEAK Matrix® Assessment 2025. Of these, 30 providers are positioned on the BFS assessment and 14 on the insurance assessment. Scope Industry: insurance and financial services Geography: global Contents In this report, we: Assess 33 IT services specialists Position providers as Leaders, Major Contenders, and Aspirants Compare providers’ key strengths and limitations

The wealth management industry is evolving to meet emerging trends and client demands. To manage costs and boost revenue, firms are introducing new products, expanding into new regions, and enhancing advisor platforms to improve productivity and service delivery. AI is a key focus, with investments in AI-driven advisory platforms, predictive analytics, and conversational AI to provide more accurate, timely, and personalized advice. Firms are also leveraging hyper-personalization to tailor recommendations to clients' unique needs. The industry is adapting to the multigenerational wealth transfer as baby boomers pass assets to Gen Z, requiring new strategies to address diverse preferences. Additionally, technology transformation is driving operational efficiency and growth, while demand grows for innovative products such as ESG-focused investments, digital assets, and cryptocurrencies, reflecting changing investor values. This compendium provides detailed, fact-based snapshots of 17 wealth management technology providers. Each profile outlines the provider’s vision, capability, and market impact, helping providers benchmark their capabilities against peers and enabling enterprises to assess the providers based on their desired capabilities. Scope Industry: wealth management Geography: global Contents In this report, we evaluate wealth management technology providers on their: Company overview Recent partnerships and acquisitions Proprietary IP/solutions Market adoption and capabilities Client portfolio mix Key offerings and investments Client success stories Membership(s) Banking Information Technology Sourcing and Vendor Management

The Everest Group Leading 50™ Core Banking Technology Providers report ranks leading technology providers in the retail and commercial banking industry. The ranking evaluates providers based on key parameters, including revenue and customer base, module coverage across retail and commercial banking, innovation and investment in AI and SaaS, and client geographic mix. With the global core banking industry undergoing transformation, this report offers key insights into market dynamics, regional trends, and technology advances. It examines core banking’s transformation through the Customer-centricity, Operational agility, Regulatory alignment, and Ecosystem innovation (CORE) framework, highlighting how SaaS adoption and AI integration are reshaping the industry. The report also analyzes how pivotal hyperscaler partnerships are in accelerating innovation and SIs’ increasing importance in managing complex core banking transformations. This comprehensive analysis is a resource for banks evaluating technology providers, helps providers benchmark themselves against peers, and offers insights for financial institutions exploring core banking modernization. By examining current trends and future outlook regarding AI integration, SaaS adoption, and ecosystem partnerships, this report provides a roadmap for success in the evolving core banking technology landscape. Scope Industry: core banking technology Geography: global Contents In this report, we examine: Leading 50™ core banking technology providers The research background, methodology, and scope Core banking technology growth drivers and market size Leading 50™ core banking technology providers’ geographical distribution Recognitions for core banking technology providers Industry cloud partnerships for core banking innovation The core banking space’s future with SaaS AI and core banking convergence Key investors shaping the core banking technology landscape SIs’ role in core banking transformation Implications for core banking technology providers The CORE framework of the new normal in core banking Membership(s) Banking Information Technology Sourcing and Vendor Management

The Banking and Financial Services (BFS) industry in APAC is rapidly transforming due to digital technology adoption, regulatory changes, and a focus on sustainability and open banking. These shifts present challenges and opportunities, prompting BFS firms and technology providers to innovate and create more value. Strategic partnerships and implementing technologies are key strategies employed to foster innovation and elevate customer satisfaction. In this report, we explore the BFS industry’s evolving landscape in APAC, focusing on prevalent themes such as cloud computing, customer experience, data and analytics, open finance, risk and compliance, sustainability, and the growing adoption of Third-party Platforms (TPPs). For each theme, the report provides insights into current trends, drivers, adoption patterns, partnerships, and future outlooks. Geographically, the analysis extends to key APAC countries, including Australia, China, India, Japan, New Zealand, and Singapore. Scope Industry: BFS Geography: APAC Services: Technology and IT services Contents In this report, we examine: Technology investments made by APAC banks, ongoing deals, prevalent themes, and the challenges the industry faces Key trends across BFS IT spending, including investments in cloud computing, embedded finance, and TPPs The regulatory and compliance landscape Adoption of data analytics and AI within the industry Key sustainability initiatives and customer experience priorities shaping the future of BFS in APAC Membership(s) Banking and Financial Services Information Technology Outsourcing Excellence