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  • March 19, 2025
    Systems of Execution (SoEs) represent the critical missing layer in enterprise AI adoption, transforming isolated AI experiments into a scalable, autonomous execution framework. Traditional enterprise systems store and display information but do not bridge the gap between AI-driven insights and real-time execution. SoEs fill this void by integrating AI-driven decisions directly into operational workflows, ensuring seamless automation at scale. By adopting SoEs, enterprises can enhance real-time responsiveness, operational efficiency, and data-driven agility, unlocking new levels of automation and intelligence across business functions. Everest Group developed this research to address a pressing opportunity: enterprises are investing heavily in AI, yet many have not realized its full potential as it remains primarily an analytical tool rather than an execution engine. The shift toward agentic AI – where AI makes and executes decisions independently – demands an execution layer that integrates data, decision-making, and automation in real time. As organizations look to enhance competitiveness and agility, adopting SoEs will enable them to transform AI from an advisory tool into an active business outcome driver. This shift positions enterprises to scale their AI investments effectively and maximize their impact.
  • July 06, 2023
    Maintaining a powerful employer brand perception is critical for organizations to attract and retain top tech talent. The demand for tech talent continues to overwhelm the available supply despite recent layoffs, and this trend is expected to persist over the next few years. Everest Group is excited to share findings on this crucial topic from the second edition of the Top Employers for Tech Talent™ report, analyzing the brand perception of 300+ organizations across India, the US, and the UK. Watch this webinar to hear our experts and the top-ranked employers of tech talent discuss how organizations can differentiate themselves by creating a strong brand perception, ways to attract and retain top tech talent, and how to better understand evolving employee needs. The webinar presented a unique opportunity to develop a top employer brand perspective amidst economic slowdown and ongoing layoffs. What questions has the webinar answered for the participants? Who are the top employers of tech talent across India, the US, and the UK? How have employee expectations changed over the last year? What makes the best employers stand out?
  • Feb. 16, 2023
    Hiring and retaining talent proved to be the biggest challenge for global services leaders during 2021-2022, impacting enterprises and service providers alike. However, our 2023 Key Issues research shows that talent has dropped from number one to number three on a list of top challenges as the economic slowdown sets in. Despite a series of mass layoffs by global tech giants, companies continue to hire and retain relevant talent globally. Does that mean the talent crisis has been addressed? Or will talent remain an issue in 2023? In this webinar, our experts looked at the fundamentals of the talent market and uncover tools and techniques for building a successful talent strategy for 2023-2024. What questions did this webinar answered for participants? What demand segments are likely to continue to see talent shortages in 2023? What are the mistakes to avoid in the near term to bypass a talent catastrophe in the mid- to long-term? What are strategies for building and retaining future-proof talent?
  • Sep. 13, 2022
    Business leaders worldwide are bracing themselves for a possible recession. With increasing cost pressures and talent challenges, what do enterprises need to know to navigate a looming downturn, and could the demand for technology talent be easing up? In this webinar, our experts discussed the latest demand and supply trends, revealed new location hotspots, uncovered key strategies best-in-class companies are deploying to position themselves for success, and delivered their predictions for the next 12-24 months. What questions did the webinar answer for the participants? How long will the tech-talent demand-supply gap last? What are the key skills that leading companies are investing in? What are the new location hotspots companies are betting on? How can employers distinguish themselves for niche technology talent?
  • July 20, 2022
    In its inaugural edition of Top Employers for Tech Talent™, Everest Group ranked the leading US companies that employees perceive as the most desirable places to work based on job satisfaction, work environment, and other factors that technology-focused employees want. Based on the research findings, AllianceBernstein (AB) earned the number one spot among the 30 largest financial services companies that were evaluated, with an A-plus rating and highly favorable scores across all categories: compensation and benefits, work environment, career opportunities, and diversity and inclusion. We spoke with Karl Sprules, Head of Global Technology & Operations and Real Estate Services at AB, about how this leading research and global investment management firm is winning the tech talent war. Sprules shared insights into leading his division’s move to AB’s new headquarters in 2018 and how it has become an employer of choice in the area. He also discussed how the pandemic has changed employee expectations and impacted nearly every aspect of work, what he would do differently if he could hit a reset button, the importance of culture and purpose, how the firm communicates to employees now. Scope: This Practitioner Perspectives conversation provides valuable insights into how to recruit and retain the top tech talent in today’s highly competitive market, helping peer companies benchmark their practices and spotlighting best-in-class employers.
  • June 07, 2022
    The pandemic undoubtedly accelerated digital transformation worldwide, creating a booming demand for tech talent that is not slowing down. Businesses need technology-focused workers to help execute existing and evolving digital transformation, adopt new processes, and innovate. Creating a standout employee value proposition is now a cornerstone of success for recruiting and keeping tech talent. But that’s not the endgame. In this ever-evolving work environment, employers need to constantly refine organizational practices, levers, and metrics to drive productivity among tech workforce and maximize potential. What questions did the webinar answer for the participants? What helps attract high potential tech talent, and what is driving them away? Who are some of the best employers of tech talent? What are the prevailing best practices pertaining to productivity measurement and improvement within tech services
  • April 08, 2022
    The global services industry has found its stride coming out of 2021, showing transformational growth and ceaseless resilience with no sign of slowing down. In this webinar, our experts broke down key global services market developments and explored trends in outsourcing and the global in-house market. The speakers also reported insights on talent, location activity, service provider M&A activity, and the key trends likely to shape the global services industry in 2022. During this session, attendees learned: How the global services market performed and key developments in outsourcing in 2021 Insights on the growth of the GBS market The evolution of the delivery center location strategy Expectations for 2022 and how to continue to prepare Key factors for success for this year
  • Feb. 01, 2022
    On February 1, Everest Group hosted a webinar titled, "5 Success-driving Actions IT Workforce Leaders Need in 2022." In 2021, IT workforce attrition rates increased by 10% across roles and regions – and time to hire took two to three times longer than the norm. The current global IT talent shortage will be a long-term challenge, with the possibility of lasting the next three years. Organizations need to arm themselves with the resources to develop world-class talent capabilities to find and keep talent. This expert panel discussion reveals the implications of the IT talent shortage and five success-driving actionable steps for IT workforce executives to build a fit-for-purpose IT workforce in the mid- to long-term. The panel explored the following topics: Why the global IT talent demand-supply gap will be a multi-year phenomenon The lessons learned from the intense IT talent scramble in 2021 Strategic imperatives and options that IT workforce development teams and leaders need to know
  • Dec. 14, 2021
    On December 14, Everest Group hosted a webinar titled, "It’s Not a Talent War, It’s a New Reality." As we look toward 2022, we don’t see an end to disruptions and shortages, specifically in talent, brought on by an accumulation of social and cultural changes and exacerbated by the pandemic. Previously, the talent war had a special emphasis on the demand for high-end digital talent. Today, the talent challenge has become widespread across departments and has spiraled into rising attrition rates, higher internal salary demands from employees, and increasing outsourcing rates across a range of job skill sets. Listen to this much-anticipated annual webinar to learn the results of our 2022 Key Issues Study exploring the ongoing talent challenge. This year, we were pleased to partner with IAOP on the study. Ahead of the webinar, you can click here to participate in this year’s 2022 Key Issues Study. What will participants take away from the webinar? Our experts will explain the talent landscape for 2022 and provide insights into issues such as: Top talent challenges and priorities Actual and potential impacts from the talent shortage Business model changes so organizations can adapt and maintain Resiliency and agility planning Options to avoid higher outsourcing costs
  • Aug. 03, 2021
    On August 3, Everest Group hosted a webinar titled, "Services Sourcing in a Constrained Economy – How to Deliver Value in a Talent Shortage." The global economy is emerging from the COVID-19 crisis with fervor. However, just as corporate growth and investment pick up steam, companies are finding themselves at a time of an acute talent shortage with subsequent price increases. More than ever, companies need the skillsets and talent to compete in the expanded market and drive digital transformation – but what is the best approach to get there? In this webinar, discover how leading companies are turning to their outsourced service providers as partners to win the talent war. Our speakers highlighted: The outlook on the talent market for the rest of 2021 and 2022 Ways that sourcing teams can create value in this market Methods to manage impending inflation and currency changes Ways a constrained talent market could impact outsourced services costs