The finance function is evolving beyond its traditional role to become a strategic business enabler. The need for real-time alignment and agility to support key business outcomes that CFOs prioritize is driving autonomous finance’s demand. AI’s evolution, including generative and agentic AI, and cloud are leading to more agile, transparent, and efficient financial ecosystems, which are fundamental to autonomous finance. This report examines HighRadius’ approach to autonomous finance, as unveiled at its Radiance 2025 event, and evaluate the company’s position in the evolving finance technology landscape. It explores key strategic and functional updates and announcements from the event and identifies opportunities for further enhancement.

The Finance and Accounting Outsourcing (FAO) market is poised for significant growth due to increased outsourcing from first-generation adopters, particularly in the small and mid-market segments. These organizations are struggling with weak cash disposition, cost pressures, and the need for efficiency improvements. Small organizations are primarily cost-focused, while mid-market organizations prioritize efficiency and value-added capabilities, prompting them to embrace Finance and Accounting (F&A) outsourcing. This segment’s growth is further fueled by the emergence of high-growth niche industries, including PE firms, which present unique outsourcing drivers. Small and large F&A providers are capitalizing on this opportunity by building tailored capabilities to meet the segment’s demands. They are differentiating themselves by offering contractual flexibility, bundled IT-F&A solutions, and verticalized F&A offerings. In this report, we explore the rise of small and mid-market organizations in FAO and F&A providers’ evolving strategies. The report provides comprehensive coverage of the FAO market during 2023-24, analyzing regional nuances, buyer adoption trends, growth drivers, and the growth of the small and mid-market segments in FAO. Scope All industries and geographies This research leverages our interactions with 33 leading FAO service providers and enterprise stakeholders worldwide Contents In this report, we examine: FAO market FAO buyer trends The rise of small and mid-market organizations in FAO F&A providers’ response to small and mid-market buyers’ demands Membership(s) Finance and Accounting Sourcing and Vendor Management

Everest Group’s Finance and Accounting Outsourcing (FAO) – Provider Compendium 2024 provides comprehensive and fact-based snapshots of 33 FAO service providers and includes insights on the global FAO service provider landscape. It offers detailed profiles of each FAO service provider, with a comprehensive picture of its service suite, scale of operations, recent developments and investments, technology solutions, and delivery locations. The report will enable providers to benchmark their capabilities against their peers and empower buyers to assess providers based on their capabilities. Scope All industries and geographies Contents In this research, we feature 33 FAO service provider profiles and include: Service suite and scale of operations: key leaders, service suites, FTEs, and recent developments and investments Client portfolio: key clients and recently announced contracts and FAO revenue by geography, industry, and buyer size Delivery locations: details of key delivery locations worldwide Technology solutions: brief descriptions of key technology solutions Memberships Finance and Accounting Sourcing and Vendor Management

The global multi-process Finance and Accounting Outsourcing (FAO) market experienced relatively slower growth in 2023 due to recessionary headwinds in early part of the year and consequential delays in enterprise decision-making, especially on large-scale deals. However, in the second half, as the market saw stabilization’s early signs in decision cycles, enterprises exhibited greater investment appetite for transformation. While focus on quick wins remained a primary objective, the enhanced focus on organizational transformation propelled greater IT-BPO integrated deals as compared to pre-COVID-19 times. Recent macroeconomic events – such as surging inflation, recession, geopolitical instability, and high interest rates – have made enterprises more receptive to leveraging third-party providers for their finance functions. In this research we assess 33 FAO service providers based on their vision and capabilities and impact on the FAO market and position them on two Everest Group PEAK Matrix® assessments for FAO and Order-to-Cash (O2C) services. Scope Geography: global Services: FAO Contents In this research, we focus on: Everest Group’s FAO services PEAK Matrix® evaluation, a comprehensive assessment of 33 FAO service providers 2024 FAO PEAK Matrix Leaders, Major Contenders, and Aspirants, as well as Star Performers 2024 O2C PEAK Matrix Leaders, Major Contenders, and Aspirants Service provider capability assessment FAO service provider landscape Each FAO service provider’s key strengths and limitations Membership(s) Finance and Accounting Sourcing and Vendor Management

In today's volatile and competitive business environment, the Order-to-Cash (O2C) process, a traditionally back-office function of Finance and Accounting (F&A), has emerged as a critical focal point for enterprises. Serving as the converging hub of F&A, supply chain management, sales, and customer experience management (CXM) functions, it presents a unique opportunity to improve cash flow, minimize risks, and elevate stakeholder experience. Evolving customer expectations have created an urgent need for enterprises to technologically transform their O2C processes and create a connected O2C technology ecosystem. To address evolving enterprise priorities, the O2C technology landscape is undergoing several developments such as new providers’ rapid emergence, scope expansion, investments in AI, and increased focus on contextualization. This report highlights the challenges enterprises face with the O2C function’s current state and establishes the urgent need to improve O2C processes. It explores a technology-powered O2C function’s business benefits and provides insights into the O2C technology space’s recent developments and future outlook. This report also includes various O2C technology providers’ comprehensive profiles, covering their solutions and offerings, client footprint, and partnerships. Scope All industries and geographies Contents In this report, we focus on: Challenges in the O2C function’s current state A technology-powered O2C function’s key business benefits The O2C technology provider landscape’s overview Recent developments shaping up the O2C technology space Future outlook Key O2C technology providers Membership(s) Finance and Accounting Sourcing and Vendor Management

In today’s fast-paced and ever-changing business environment, effective management of logistics processes within supply chains has become a strategic priority, vital for achieving overall supply chain success. However, organizations face unprecedented logistics challenges, ranging from changing customer expectations to evolving regulations and frequent geopolitical disruptions. CXOs understand that disruptions to logistics processes can have adverse effects on the entire supply chain. Therefore, achieving supply chain resilience through effective management of the logistics function requires organizations to emphasize the role technology can play in addressing these disruptions. Technology has revolutionized various aspects of logistics processes, helping in tracking, visibility, and customer management. In this report, we explore logistics and technology’s role in driving supply chain agility. We discuss the key themes disrupting logistics functions and present eight solutions that are shaping this space. Additionally, we provide essential considerations for enterprises to consider when implementing these solutions. This report is essential for anyone looking to stay ahead of the curve and establish a resilient logistics function for a sustainable and agile supply chain. Scope All industries and geographies Contents In this report, we: Define the logistics value chain Identify eight key themes disrupting logistics functions Explore eight solutions that are shaping this space Provide key considerations for enterprises to consider when implementing these solutions Membership(s) Procurement and Supply Chain Outsourcing Excellence

Today, Finance and Accounting Outsourcing (FAO) is actively embracing digital transformation. Cognitive technologies have transitioned from pilot stages to widespread use, denoting a considerable change in the approach to and execution of Finance and Accounting (F&A) activities. The digital revolution, with AI at its core, is not just a technology enabler but also a strategic necessity. Service and technology providers, equipped with cutting-edge AI capabilities, are steering the industry toward unparalleled efficiency and innovation. In addition, the industry faces a potential transformation with the rise of generative AI, a key trend of the year. As generative AI adoption increases, it has the ability to significantly alter the industry, expanding potential applications in F&A, notably influencing data analytics, predictive modeling, and decision-making processes. This research analyzes the FAO market across various aspects, such as regional variations, buyer adoption trends, growth drivers, and growth of AI in F&A, during 2022-23. The report will enable interested stakeholders, such as buyers / parent organizations, providers, GBS organizations, investors, and industry bodies, to create AI-based future-ready finance functions for the next normal. Scope All industries and geographies This research leverages our interactions with 28 leading FAO service providers and enterprise stakeholders worldwide Contents In this research, we study: The role of AI in F&A Providers’ AI capabilities in F&A Potential of generative AI in F&A FAO market overview and buyer trends Membership(s) Finance and Accounting Sourcing and Vendor Management

Everest Group’s Finance and Accounting Outsourcing (FAO) – Service Provider Compendium 2023 provides comprehensive and fact-based snapshots of 28 FAO service providers and includes insights on the global FAO service provider landscape. It offers detailed profiles of each FAO service provider, with a comprehensive picture of its service suite, scale of operations, recent developments and investments, technology solutions, and delivery locations. Each profile also specifies the provider’s position on Everest Group’s PEAK Matrix®.The compendium will enable providers to benchmark their capabilities against their peers, while buyers will be able to assess the providers based on their desired set of capabilities. Scope All industries and geographies Contents In this research, we feature 28 FAO service provider profiles and include: Service suite and scale of operations: key leaders, service suites, FTEs, and recent developments and investments Client portfolio: major clients and recently announced contracts, as well as FAO revenue by geography, industry, and buyer size Delivery locations: details of key delivery locations worldwide Technology solutions: brief descriptions of key technology solutions Detailed assessment of FAO capabilities: market success, delivery capability assessment, and remarks on each provider’s strengths and limitations Membership(s) Finance and Accounting Sourcing and Vendor Management

The global multi-process Finance and Accounting Outsourcing (FAO) market continued to grow at a steady rate of 11-13% in 2022 and is expected to continue this growth trajectory for the next three years. Surging inflation, recessionary environment, geopolitical instability, coupled with the volatility that the pandemic left the enterprises in, has increased enterprises’ openness to leverage third-party service provider support for their finance functions. The strategic focus of service providers is becoming more elevated as they emphasize upstream F&A operations alongside routine tasks. This change underlines how corporations are realizing the strategic value of F&A. At the same time, there is a growing focus on non-traditional F&A areas including risk management, compliance, sustainability, and data & analytics. Notably, cognitive technologies have moved from pilot stages to widespread usage, denoting a considerable change in the approach to and execution of F&A activities. Advisory services are becoming prominent, with service providers supporting enterprises to successfully navigate through complex financial environments. These trends are driving incremental changes in the commercial construct of FAO deals, indicating an evolving and value-driven industry landscape. In this research we assess 28 FAO service providers based on their vision & capabilities and impact on the FAO market, and position them on two Everest Group PEAK Matrix® assessments for FAO and Order-to-Cash (O2C) services. Scope Geography: global Services: FAO Contents In this research, we focus on: Everest Group’s FAO services PEAK Matrix® evaluation, a comprehensive assessment of 28 FAO service providers 2023 FAO PEAK Matrix Leaders, Major Contenders, and Aspirants, as well as Star Performers 2023 O2C PEAK Matrix Leaders, Major Contenders, and Aspirants Service provider capability assessment FAO service provider landscape Key strengths and limitations of each FAO service provider Membership(s) Finance and Accounting Sourcing and Vendor Management

The incorporation of Environment, Social, and Governance (ESG) principles has been a topic of discussion for years, with questions surrounding its cost, business case, and long-term implications. However, businesses now recognize that sustainability is not just a moral imperative but also a strategic advantage. The benefits of ESG adoption, such as improved brand value, efficiency enhancements, cost savings, technology adoption opportunities, and societal betterment, make it a vital focus for purpose-driven enterprises. The procurement function, occupying a unique position within an organization, plays a key role in driving and enabling ESG adoption by closely collaborating with functions such as supply chain and finance, and managing a network of suppliers.  In this viewpoint, we evaluate the role of the procurement function in promoting sustainable practices across processes such as sourcing, category management, and supplier relationship management. The report explores procurement’s current involvement and scope in driving ESG initiatives and identifies potential partners within the ecosystem that can support and empower procurement in these initiatives.  Scope All industries and geographies  Contents In this viewpoint, we discuss procurement’s role in supporting enterprises to drive their ESG initiatives through the following: Leveraging procurement’s unique positioning within the organization as a liaison with internal and external decision-makers  Embedding sustainability initiatives across the procurement value chain Engaging with third-party providers to enable procurement to achieve the organization’s sustainability objectives  Evaluating key considerations for building a mature ESG-focused procurement function  Membership(s) Procurement and Supply Chain Sourcing and Vendor Management