The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive and fact-based snapshots of 20 major MPHRO service providers. Each profile highlights a service provider’s delivery capability, market strategy, key organizational developments, delivery footprint, and client portfolio along various dimensions such as geography, industry, and buyer size. In addition, each profile provides the positioning of the service provider on the Everest Group PEAK Matrix with an insightful analysis of its capabilities. This compendium of profiles tracks 22 MPHRO service providers including Accenture, ADP, Alight Solutions, Capgemini, Capita, CGI, Conduent, DXC Technology, Hexaware, IBM, Infosys, MHR, Neeyamo, NGA Human Resources, OneSource Virtual, TCS, Toutatis, Wipro, WNS, and Zalaris CONTENT In this research, we analyze the MPHRO service providers across the following dimensions MPHRO service capability and strategy – includes company overview, HRO leadership, target market segment, MPHRO service suite, technology strategy, partnerships, key MPHRO-related developments, and spread of MPHRO FTEs globally MPHRO client portfolio – Includes total number of clients, major MPHRO clients, recent MPHRO wins, split of revenue by geography, and industry, and split of deals by buyer size MPHRO delivery locations – Includes city-level details of key delivery locations across the world MPHRO strengths and areas of improvement – Includes Everest Group’s assessment of the provider’s performance in each of the delivery capability subdimensions of the PEAK Matrix, along with key strengths and areas of improvement The objective of this compendium is to provide key stakeholders a snapshot of the offerings and capabilities of the 20 major MPHRO service providers. While service providers will be able to benchmark their areas of strength and those of development vis-à-vis other service providers in the marketplace, buyers and potential buyers of MPHRO will be able to assess service providers on their desired set of capabilities Membership(s) Human Resources Outsourcing (HRO)

The Workday-based HR Business Process Services (HR BPS) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Workday-based HR BPS – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive and fact-based snapshots of 10 major Workday-based HR BPS service providers. Each profile highlights a service provider’s delivery capability, market strategy, key organizational developments, delivery footprint, and client portfolio along various dimensions such as geography, industry, and buyer size. In addition, each profile provides the positioning of the service provider on the Everest Group PEAK Matrix with an insightful analysis of its capabilities. A key component for this HR operating model transformation is the movement toward a cloud-based Human Capital Management (HCM) solution, such as Workday, SAP SuccessFactors, or Oracle HCM cloud. Workday, with its wide range of integrated offerings in the HCM space, has established itself as a key vendor in SaaS-based HR platform market. The Workday services market, too, has enjoyed considerable success over the recent years. This compendium of profiles tracks 10 Workday-based HR BPS service providers including Accenture, , Alight Solutions, Capgemini, Conduent, DXC Technology, HR Path, IBM, NGA Human Resources, OneSource Virtual, and WNS Contents In this research, we analyze the Workday-based HR BPS service providers across the following dimensions: Service capability and strategy – includes company overview, HRO leadership, target market segment, MPHRO service suite, technology strategy, partnerships, key HRO-related developments, and spread of service delivery FTEs globally Workday-based HR BPS client portfolio – Includes total number of clients, split of deals by geography, industry, and buyer size Workday-based HR BPS service delivery locations – Includes city-level details of key delivery locations across the world Workday-based HR BPS strengths and areas of improvement – Includes Everest Group’s assessment of the provider’s performance in each of the delivery capability subdimensions of the PEAK Matrix, along with key strengths and areas of improvement The objective of this compendium is to provide key stakeholders a snapshot of the offerings and capabilities of the 10 major Workday-based HR BPS service providers. While service providers will be able to benchmark their areas of strength and those of development vis-à-vis other service providers in the marketplace, buyers and potential buyers of Workday-based HR BPS will be able to assess service providers on their desired set of capabilities. Membership (s) Human Resources Outsourcing (HRO)

The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s recently published MPHRO Service Provider Landscape with PEAK Matrix™ Assessment 2020. The compendium provides comprehensive and fact-based snapshots of 20 major MPHRO service providers. Each profile highlights the service provider’s delivery capability, market strategy, key organizational developments, delivery footprint, and client portfolio across geographies, industries, and buyer size. In addition, each profile provides the service provider’s positioning on the Everest Group PEAK Matrix and offers an insightful analysis of its capabilities. The compendium will enable service providers to benchmark their areas of strength and those of development vis-à-vis their competitors, while buyers and potential buyers of MPHRO will be able to assess the service providers on their desired set of capabilities. Scope This compendium tracks 20 MPHRO service providers: Accenture, ADP, Alight Solutions, Capgemini, Capita, CGI, Conduent, DXC Technology, Hexaware, IBM, Infosys, MHR, Neeyamo, NGA Human Resources, SD Worx, TCS, Toutatis, Wipro, WNS, and Zalaris. Contents In this research, we analyze MPHRO service providers across the following dimensions: MPHRO service capability and strategy – includes company overview, HRO leadership, target market segment, MPHRO service suite, technology strategy, partnerships, key MPHRO-related developments, and distribution of MPHRO FTEs globally MPHRO client portfolio – includes total number of clients, major MPHRO clients, recent MPHRO wins, split of revenue by geography and industry, and split of deals by buyer size MPHRO delivery locations – includes city-level details of key delivery locations globally MPHRO strengths and areas of improvement – includes Everest Group’s assessment of service provider performance on each PEAK Matrix delivery capability dimension, along with an evaluation of key strengths and areas of improvement Membership(s) Human Resources Outsourcing (HRO)

The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2021 is a companion to Everest Group’s Multi-process Human Resources Outsourcing (MPHRO) Services Provider Landscape with PEAK Matrix® Assessment, which assesses 20 major MPHRO service providers. This report provides comprehensive service provider profiles, each of which includes the providers’ delivery capabilities, market strategies, key organizational developments, delivery footprint, and client portfolios along various dimensions, such as services in scope, industry, and buyer-size. Each profile also specifies the service provider’s positioning on the Everest Group PEAK Matrix. The compendium will enable buyers and potential buyers of MPHRO services to assess the service providers on their desired set of capabilities, while service providers will be able to benchmark their areas of strength and limitations against peers. Scope This compendium tracks 20 major MPHRO services providers, including Accenture, ADP, Alight, Ascent HR, Capgemini, Capita, CGI, Conduent, DXC Technology, IBM, Infosys, MHR, Neeyamo, OneSource Virtual, SD Worx, Sopra HR, TCS, Wipro, WNS, and Zalaris. Contents In this research, we analyze learning service providers along the following dimensions: MPHRO service capability and strategy – includes company overview, HRO leadership, target market segment, MPHRO service suite, technology strategy, partnerships, key MPHRO-related developments, and spread of MPHRO FTEs globally MPHRO client portfolio – includes total number of clients, major MPHRO clients, recent MPHRO wins, split of deals by geography, industry, and buyer size MPHRO delivery locations – includes city-level detail of key delivery locations globally MPHRO sourcing considerations – includes service provider performance assessment, along with key strengths and limitations, based on the PEAK Matrix assessment Membership(s) Human Resources Sourcing and Vendor Management

Today’s workforce spans geographies and generations, making it a complex mix. Therefore, organizations are trying to better understand employee experiences across their entire life cycle and take actions to improve their experiences with the organization. Employee Experience Management (EXM) platforms can help enterprise stakeholders, including senior leaders, HR business partners, and team managers, measure employee experience and leverage tools to take quick actions based on data-generated insights. Employee Experience Management (EXM) – Technology Vendor Profile Compendium 2022 is a companion to Everest Group’s recently published Employee Experience Management PEAK Matrix Assessment 2022 report. The compendium provides comprehensive and fact-based snapshots of 17 EXM vendors. Each profile provides an overview of the technology vendor, its products, key clients and partnerships, and client portfolio across geographies, industries, and buyer sizes, along with product capabilities and key developments. Additionally, each profile includes the technology vendor’s positioning on the Everest Group PEAK Matrix® and offers a robust analysis of vendor’s capabilities. The compendium will enable technology vendors to benchmark their strengths and limitations against their competitors and assist EXM buyers and potential buyers in assessing the vendors on their desired set of capabilities. Scope The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading EXM platform providers, client reference checks, and an ongoing analysis of the EXM platform market Industry: All industries Geography: All geographies Contents In this research, we analyze EXM service providers across the following dimensions: EXM service capability and strategy – company overview, leadership, EXM functional capabilities across geographies, partnerships, key EXM-related developments, technology solutions, and the spread of EXM FTEs globally EXM client portfolio – total number of clients, major clients, and client split by countries in scope, industry, and buyer size Detailed assessment of EXM capabilities – Everest Group’s assessment of provider performance on each of the PEAK Matrix® delivery capabilities, along with key strengths and limitations Membership(s) Human Resources Sourcing and Vendor Management

Today, organizations are actively assessing employee sentiment and gathering feedback. As technology advances, multiple listening posts emerge, providing organizations with the means to capture employee sentiment and gauge engagement. Listening to employees continuously is vital, especially as the war for talent is expected to persist. Employee Experience Management (EXM) platforms assist various enterprise stakeholders, such as senior leaders, HR business partners, and team managers, to measure employee experience and provide them with the tools to swiftly act upon data-generated insights. The Employee Experience Management (EXM) Platforms Provider Compendium 2023 is an add-on to Everest Group’s recently published Employee Experience Management PEAK Matrix® Assessment 2023 report. The compendium provides comprehensive and fact-based profiles of 21 EXM platform providers. Each profile provides an overview of the provider’s products, key clients and partnerships, and client portfolio across geographies, industries, and buyer sizes, along with product capabilities and key developments. The compendium will enable technology providers to benchmark their strengths against their competitors while EXM buyers will be able to assess the providers on their desired set of capabilities. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading EXM platform providers, client reference checks, and an ongoing analysis of the EXM platform market Contents In this report, we: EXM service capability and strategy – company overview, leadership, EXM functional capabilities across geographies, partnerships, key EXM-related developments, technology solutions, and the spread of EXM FTEs worldwide EXM client portfolio – total number of clients, major clients, and client split by geography, industry, and buyer size Detailed assessment of EXM capabilities – Everest Group’s assessment of provider performance on each of the PEAK Matrix delivery capabilities, along with key strengths and limitations Membership(s) Human Resources Sourcing and Vendor Management

People Analytics Platforms - Provider Compendium 2024 provides accurate, comprehensive, and fact-based snapshots of 15 people analytics platform providers’ offerings and capabilities. Each provider profile offers a detailed company overview, recent investments and announcements, market adoption and capability overview, client portfolio mix, partnerships, product overview, product features and functionalities, key enhancements, and capabilities across various dimensions. Each profile provides an overview of the technology provider, its products, key clients and partnerships, and client portfolio across geographies, industries, and buyer sizes, along with product capabilities and key developments. Additionally, there is a detailed overview of the capabilities and offerings along the dimensions of data aggregation and modeling, analytics and reporting capabilities, technologies leveraged, data security and compliance, value-added services, and the hosting model options supported. The research will enable buyers to assess providers on their capabilities and empower providers to benchmark themselves against their competitors. Scope All industries and geographies Contents This report features 15 people analytics platform provider profiles and includes: Recent investments and announcements Market adoption and capability overview Client portfolio mix Partnerships Product and company overview Product features, functionalities, and key enhancements Membership(s) Human Resources Sourcing and Vendor Management

The People Analytics Platform Provider Compendium 2025 report analyzes 17 leading people analytics platform technology providers’ offerings and capabilities. The report combines information from interactions with technology providers and Everest Group’s proprietary intellectual property to create precise, fact-driven profiles. Each profile comprises company overviews, recent investments and developments, market adoption trends, client portfolio compositions, and strategic partnerships. Furthermore, these profiles feature thorough product summaries, detailing functionalities and recent key enhancements. By leveraging primary data from providers and Everest Group’s internal expertise, this in-depth analysis is a valuable tool for organizations navigating the people analytics platform landscape, enabling visibility across people analytics platforms available in the market. Scope All industries and geographies Contents In this report, we evaluate 17 people analytics platform providers. For each provider, we examine: Recent deals and announcements Market adoption and partnership overview Client portfolio mix and key clients Product overview Product features and functionalities Key enhancements Providers’ core capabilities and other unique capabilities Case studies

In 2024, organizations faced a volatile talent landscape due to rapid skill disruptions, shifting workforce dynamics, and growing pressure to adopt a skills-first approach. In response, several enterprises have turned to skills intelligence platforms to design more agile and data-driven talent strategies. Despite ongoing budget pressures and evolving HR technology priorities, platform providers continued to drive innovation at pace. They significantly enhanced AI-powered skill inference engines, strengthened ecosystem-wide integrations, and expanded consulting-led services to support enterprise-wide transformation. These advances have further positioned skills intelligence platforms as strategic partners, enabling workforce adaptability and long-term talent resilience. This report offers comprehensive, fact-based profiles of 21 skills intelligence platform providers. Each profile includes a company and product overview, product enhancements, recent deals and announcements, key clients and partners, and market adoption and client portfolio mix. It analyzes each platform’s capabilities across key dimensions, including skills ontology, talent acquisition, talent management, additional functionalities, and underlying technology, to assess the level of support provided. The report helps buyers objectively evaluate provider capabilities and guide providers in benchmarking themselves against competitors, showing their differentiators in a growing and competitive landscape.