Procurement teams seek to streamline sourcing and broader procurement to boost efficiency and value capture in the face of the various challenges such as macroeconomic uncertainties, supply chain volatilities, and geopolitical shocks that enterprises face today. Agentic AI, a configurable layer of autonomous agents, now makes it possible to generate content, derive insights, collaborate with humans-in-the-loop, invoke tools and APIs, and execute decisions end-to-end. Applied across S2P, agentic AI can triage intake, identify and qualify suppliers, assemble events and documentation, administer and monitor events, analyze proposals, support negotiation and awards, resolve PO/invoice exceptions with autonomous three-way match and fraud checks, enable guided tail-spend buying, and continuously sense third-party, ESG, and compliance risks. In this report, we examine agentic AI applications built for procurement and present detailed provider profiles, analyzing capabilities across procurement activities. The report is designed for procurement teams seeking to optimize sourcing and procurement through agentic AI by clarifying where to start and which solutions best fit their operating context.

Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption by geography, industry, and buyer size. The report emphasizes how providers are setting themselves apart through specialized, user-centric design and advanced technologies such as generative and agentic AI, analytics, and no-/low-code automation. It aims to enable providers to benchmark their capabilities against their peers and empower buyers to assess whether providers’ offerings align with their requirements.

Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In the face of emerging agentic AI use cases and ongoing uncertainties, life sciences enterprises are accelerating IT adoption, embracing cloud migration, AI/ML for drug discovery, digital twins for manufacturing, IoT for supply chain visibility, and cybersecurity for connected devices. Commercial functions are projected to see the fastest growth (~7% CAGR, 2025-27), while clinical development is expected to grow at 6.0-6.5% CAGR. These trends reflect not only sector-wide digital transformation but also rising momentum in AI adoption. This report equips buyers of life sciences IT services with the market intelligence required to design informed category strategies. It delivers in-depth insights into industry trends, supplier landscapes, pricing structures, and category management best practices. The market intelligence report should be used in tandem with Everest Group’s ready-to-use category strategy tool kit, which helps conduct a thorough internal assessment of the category. Together, the report and the tool kit allow category managers to integrate and align evolving market dynamics with internal priorities, driving effective, actionable, and future-ready category strategies. The report offers detailed coverage of the following areas: Evolving supplier landscape Technology trends and market dynamics Pricing trends and cost structures Insights on key strategic considerations for category managers, including risk factors, supplier diversity, and location-specific insights

Procurement Outsourcing (PO) providers are supporting enterprises in modernizing operations, accelerating digital enablement, and navigating macroeconomic uncertainty. They are expanding upstream capabilities, particularly in sourcing and category management, to address end-to-end procurement requirements. Providers are also emphasizing modular solutions and flexible engagement models for greater agility. They are contextualizing services to support the establishment and/or transformation of procurement operations within global capability centers. AI adoption has moved from experimentation to early operationalization, with providers embedding generative and agentic AI into their digital offerings to enable autonomous sourcing, intelligent intake management, contract authoring and analytics, spend analytics, and real-time market intelligence. Providers are combining their in-house point solutions with a broad ecosystem of third-party technology partners that cover domain-specific tools, automation, and analytics to drive end-to-end digital enablement. In this research, we assess 25 PO providers featured on the PO Services PEAK Matrix® Assessment 2025. Each assessment provides a comprehensive picture of the provider’s market success, vision and strategy, service focus and capabilities, digital and technology solutions, domain investments, and buyer feedback to assist buyers in making sourcing decisions. With PO engagements’ continued extension in upstream procurement areas, we also assess 23 PO providers on their Source-to-Contract (S2C) capabilities and feature them on the S2C Services PEAK Matrix Assessment® 2025.

Enterprises are recalibrating procurement and finance operations as cost pressures, regulatory complexity, and rapid technology advancements intensify. Procure-to-Pay (P2P) products have become integral to unifying purchasing and Accounts Payable (AP) workflows, enabling organizations to automate processes, improve spend visibility, strengthen compliance, and deliver better user experiences. Stakeholders increasingly expect platforms that provide strong governance and control while supporting scalability and seamless adoption across global operations. The P2P technology landscape remains fragmented, with providers approaching the market from multiple directions: procurement-focused technology providers extending into AP, AP-centric providers moving upstream, and new entrants emphasizing low-/no-code configurability, embedded analytics, and the growing use of generative and agentic AI. Innovation is accelerating through automation-first design, intelligent insights, and extensibility enabled by supplier portals, ERP connectors, and global e-invoicing compliance. As product roadmaps converge toward unified and intelligent platforms, enterprise decision-makers should weigh functional depth, innovation velocity, usability, extensibility, and commercial flexibility when evaluating these products. In this research, we assess 14 leading P2P products, analyzing their strengths, limitations, and market positioning to guide procurement and finance leaders in selecting best-fit platforms and realizing maximum business value.

Procurement leaders are navigating an increasingly complex landscape, marked by heightened demands for cost efficiency, sustainability, and risk mitigation. Traditional automation tools are no longer sufficient to meet these challenges. Enter Agentic AI – a transformative technology characterized by autonomous decision-making capabilities that can revolutionize procurement processes. In this webinar, our experts Bhanushee Malhotra, Prateek Singh, and Amit Lad delved into the concept of Agentic AI within procurement. This webinar explored the technological landscape, functionalities, and transformative impact of Agentic AI across various procurement processes. Attendees gained clarity on Agentic AI’s role, potential benefits, and key considerations for successful implementation. What questions did the webinar answer for the participants? What is Agentic AI, and how does it differ from traditional procurement automation tools? Which procurement processes are most suitable for Agentic AI adoption? What are the various Agentic AI use cases currently offered by procurement technology providers? What are the essential functionalities and capabilities to look for in AI agents within procurement solutions?

Procurement leaders today face multifaceted challenges marked by macroeconomic uncertainties, geopolitical turmoil, evolving regulations, cost pressures, and supply chain volatility. Amid these challenges, they are expected to optimize savings, manage supplier risks, ensure compliance, and meet sustainability goals – all while constrained by fragmented, reactive legacy systems. These legacy procurement systems fall short, often leading to reactive decisions, poor visibility, compliance lapses, and operational inefficiencies. This Viewpoint introduces Systems of Execution (SoE) as the next evolution for procurement: an intelligent, autonomous decision-execution framework orchestrating AI agents and operating seamlessly across the Source-to-Pay (S2P) value chain. By overlaying and embedding SoE capabilities into existing systems, procurement organizations can shift from static, reactive processes to dynamic, proactive workflows, enabling an intelligent, autonomous, agile, and execution-oriented procurement ecosystem. Scope All industries and geographies Contents In this report, we explore: SoE-led procurement transformation Functional transformation across the S2P value chain An implementation roadmap for procurement Strategic considerations for chief procurement officers

In 2025, businesses navigate an increasingly complex global landscape with challenging dualities. They must balance sustainability with rapid generative AI advances, weigh immediate RoI against long-term investments, and manage the tension between localization and globalization. These dualities appear in global service decision-making, where enterprises must choose between building or buying, handling tasks in-house or outsourcing, operating onshore or offshore, and selecting long-term or short-term deals. Successfully managing these competing priorities is essential to thrive in an ever-evolving business environment. This webinar, based on Everest Group’s annual Key Priorities Study, explores how global services leaders are addressing these tough choices. This report will offer Sourcing and Vendor Management (SVM) leaders the insights to make more informed sourcing decisions, ensuring their organizations remain resilient, competitive, and positioned for long-term success. Scope All industries and geographies This research leverages insights from Everest Group’s annual survey, Mapping the Next: Key Priorities for 2025 Contents In this report, we examine: Trends that will shape the global IT-BP services market in 2025 Global IT-BP services market outlook for 2025 Digital services and next-generation capabilities that are expected to be in demand in 2025 Membership(s) Market Vista™ Sourcing and Vendor Management

The procurement function is increasingly recognized as a strategic enabler, addressing cost optimization, adapting to changing customer needs, and fostering collaboration with adjacent functions such as supply chain and finance and accounting. In 2024, procurement organizations have expressed intent to accelerate digital investments, integrating best-of-breed solutions such as autonomous sourcing tools, intake management, procurement orchestration, chatbots, and supplier management tools into their existing technology stacks. These solutions, powered by AI/ML and generative AI, drive process efficiency, assist decision-making, embed intelligent automation, enhance use experiences, and streamline workflows, while empowering procurement practitioners. Apart from technology providers, service providers are also digitally transforming procurement through S2P platforms, integration tools, and point solutions alongside managed services and advisory focused on enabling procurement transformation. Due to economic uncertainty and slower buyer decision-making, the Procurement Outsourcing (PO) market experienced muted growth in 2023, with potential for resurgence in 2024-25 as first-generation enterprises engage with providers and existing buyers expand scope to include upstream procurement. This research provides comprehensive coverage of the PO market, analyzing regional/industry variations, buyer adoption trends, and growth drivers. It is relevant for stakeholders interested in creating agile and resilient procurement functions with differentiated capabilities, including new buyers / parent organizations exploring procurement outsourcing, providers, and industry influencers such as investors and industry bodies. Scope All industries and geographies Contents In this report, we examine: Procurement challenges and digital imperatives Emerging procurement technologies beyond suites Role of providers as partners in digital evolution PO market overview and adoption trends Key buyer adoption trends Membership(s) Procurement and Supply Chain Sourcing and Vendor Management

The Procurement Outsourcing (PO) Services – Provider Compendium 2024 offers comprehensive, fact-based profiles of leading PO service providers. The report highlights their service offerings, scale of operations, technology solutions, delivery locations, and recent developments. This report helps providers benchmark their capabilities against their peers and empowers buyers to assess whether providers’ offerings align with their requirements. Scope All industries and geographies Contents Each service provider profile includes the following: Service suite and scale of operations: key leaders, service suite, FTEs, revenue, recent developments, and partnerships Delivery locations: city-level details of key delivery locations worldwide Capabilities and clients: major engagements, revenue split by geography and industry, and the number of clients by buyer size Technology solutions: key technology solutions’ brief descriptions Everest Group assessment: the provider’s position on the Everest Group PEAK Matrix® framework, market share and delivery capability assessment, and provider capabilities’ evaluation Membership(s) Procurement and Supply Chain Sourcing and Vendor Management