Give Feedback
Showing 38 results
  • PEAK Matrix®

    July 03, 2019
    DevOps advocates collaboration amongst the development, operations, and testing teams to help enterprises improve their software development and deployment cycles. Though in recent years, we have been witnessing a shift in the market wherein enterprises are investing significantly in DevOps to drive measurable outcomes aligned to business objectives. Despite this investment, enterprises are not able to achieve their specific objectives, as they have been taking a siloed approach and adopting DevOps in pockets, rather than end-to-end. In the current market context, the end-to-end DevOps model is adopted by only 20% of enterprises. Apart from this the burden of legacy accumulated over the years, establishing an organization-wide collaborative culture, and the lack of niche talent prove to be major hurdles to a scaled and successful DevOps adoption for an enterprise. Service providers should keep in mind three key elements, advanced automation, collaborative culture, and infrastructure as a service, to help enterprises achieve significant business impact through DevOps and overcome challenges. They should leverage new-age technologies such as AI, blockchain, and advanced analytics across the three key elements to develop custom solutions compatible with the enterprises’ technology landscape. Overall enterprises need to break silos – reform their organization and vendor landscape – to be able to achieve their DevOps aspirations In this research, we present an assessment and detailed profiles of 20 DevOps service providers featured on the DevOps services PEAK Matrix. Each service provider profile provides a comprehensive picture of its service focus, key Intellectual Property (IP) / solutions, domain investments, as well as a minimum of two case studies. The assessment is based on Everest Group’s annual RFI process for the calendar year 2019, interactions with leading DevOps services providers, client reference checks, and an analysis of the DevOps services market. This report will cover the following: DevOps services market update Imperatives for enterprises and service providers PEAK Matrix assessment of DevOps services providers Profiles of 20 DevOps service providers Membership(s) Application Services Cloud & Infrastructure Services
  • PEAK Matrix®

    Aug. 21, 2020
    Organizations are leveraging cloud-native application development techniques to improve software development and deployment cycles, deployment frequency, and the quality and relevance of software releases to enable better alignment with business objectives. These techniques have significantly supported both application end users and the application developers themselves. While enterprises' application landscape continues to be dominated by monolithic and legacy systems, new applications built on cloud-native principles have helped enterprises respond to customer needs and changing business scenarios more efficiently and quickly. This report examines the global cloud-native application development service provider landscape, assesses 21 cloud-native application development service providers featured on Everest Group’s Cloud-native Application Development Services PEAK Matrix®, and categorizes them as Leaders, Major Contenders, and Aspirants. Scope All industries and geographies Contents In this report, we focus on: Everest Group’s Services PEAK Matrix® evaluation of 21 cloud-native application development service providers Characteristics of Leaders, Major Contenders, and Aspirants in the service provider landscape Key strengths and areas of improvement for each of the 21 cloud-native application development service providers featured on the assessment Membership(s) Application Services
  • Provider Compendium

    Sep. 30, 2020
    Organizations are leveraging cloud-native application development techniques to improve software development and deployment cycles, deployment frequency, and the quality and relevance of software releases to enable better alignment with business objectives. These techniques have supported both application end users and application developers themselves. While enterprises' application landscape continues to be dominated by monolithic legacy systems, new applications built on cloud-native principles are helping enterprises respond to customer needs and changing business scenarios more efficiently and quickly. This report examines the global cloud-native application development service provider landscape and assesses 21 cloud-native application development service providers featured on Everest Group’s Cloud-native Application Development Services PEAK Matrix®. Scope All industries and geographies Contents This report features 21 cloud-native application development service provider profiles, each of which includes: Key strengths and areas of improvement for each of the 21 cloud-native application development service providers featured on the PEAK Matrix® assessment An overview of the providers’ cloud-native application development service vision and offerings An assessment of the providers’ delivery capability, investments, and key solutions Membership(s) Application Services Sourcing and Vendor Management
  • State of the Market

    Oct. 23, 2020
    COVID-19 has had a significant impact on IT services globally, as seen in enterprise demand reductions, supply chain disruptions, challenges to business continuity, cybersecurity risks, and services continuity challenges. Application services has not been spared; however, we recommend enterprises to view these challenges as opportunities to build a more resilient organization. To help enterprises future-proof their application services strategies, Everest Group has leveraged its large repository of existing research on application services, as well as ongoing market conversations with leading global enterprises and service providers, to arrive at a set of recommendations. This report will help enterprises understand the potential reasons why their pre-pandemic application strategies were not optimized to respond to the rapidly evolving business conditions and what can they do now to ensure future readiness. The research also captures trends at an overall ITS level, as well as deal trends in application services for 2019. Scope Geography: global (all industries and geographies) Market segment: application services Sources leveraged: analyst inputs, Everest Group research (covering recruiters, industry experts, and industry associations), ongoing interactions with enterprises and service providers, and publicly available secondary data sources Contents In this research, we propose a way for enterprises to future-proof their applications strategies. The report is divided into the following sections: Overall information technology services market size and growth Featured analysis, which covers the impact COVID-19 on application services and recommendations for enterprises Application services overview, covering key trends in the application services market, including bundling, sources of opportunity, deal details, and scope of services Key buyer adoption trends in application services Membership(s) Application Services Sourcing and Vendor Management
  • PEAK Matrix®

    Nov. 27, 2020
    Over the years, application management has evolved as a practice area with changing technologies and enterprise priorities. As with other segments within application services, the focus of application management has been on improving productivity and reducing costs while ensuring that applications are up and running. Next-generation application management is the evolution of traditional Application Management Services (AMS) into more mature service delivery models, newer financial constructs, and evolved governance models, besides more advanced technologies. Enterprises are increasingly demanding next-generation AMS from their service providers to cut the run spend and divert it toward the modernization and creation of new assets. The COVID-19 pandemic has further accelerated AMS adoption, as enterprises increase their focus on hyper automation to become more resilient. This report examines the dynamics of the global next-generation application management service provider landscape. We present detailed assessments and profiles of 24 next-generation application management service providers featured on Everest Group’s Next-generation Application Management Service PEAK Matrix®. Scope All industries and geographies Contents In this report, we focus on: Everest Group’s services PEAK Matrix® evaluation of 24 next-generation AMS providers Characteristics of Leaders, Major Contenders, and Aspirants in the service provider landscape Remarks on the key strengths and areas of improvement for each of the 24 next-generation AMS providers featured in the assessment Membership(s) Application Services Sourcing and Vendor Management
  • Provider Compendium

    Dec. 11, 2020
    Application management as a practice area has existed as long as applications. However, the mandate, scope, and value that enterprises demand from services have evolved tremendously over the last few years. The performance of applications is increasingly being equated with the performance of the enterprise and its brand value. To address enterprises' ever-evolving expectations and continuously shrinking budgets, application management services have embraced next-generation operating models to deliver the service and innovative commercial constructs of self-funding digital transformation. In the post-pandemic business scenario, enterprises must shift to next-generation Application Management Services (AMS) to stay competitive. This report examines the dynamics of the global next-generation application management service provider landscape. We present detailed assessments and profiles of 24 next-generation AMS providers featured on Everest Group’s Next-generation Application Management Services PEAK Matrix®. Scope All industries and geographies Contents In this report, we focus on: Everest Group’s PEAK Matrix® evaluation of 24 next-generation AMS providers Key strengths and areas of improvement for each of the 24 next-generation AMS providers featured on the assessment Overview of the providers’ next-generation AMS vision and offerings Assessment of the providers’ delivery capability, investments, and key solutions Membership(s) Application Services Sourcing and Vendor Management
  • State of the Market

    Jan. 29, 2021
    Organizations are leveraging cloud-native application development techniques to improve software development, with focus on development quality, deployment frequency, and quality of software releases, to better align with business objectives. Cloud-native principles have improved the experience of both application end users and application developers. While from a portfolio standpoint, enterprises' application landscape continues to be dominated by monolithic and legacy systems, new applications are increasingly being built on cloud-native principles. Such applications are helping enterprises respond to customer needs and changing business scenarios more efficiently and quickly. This report will help enterprises understand adoption across peers and potential pitfalls in their cloud-native journeys, while recommending key steps that can make them future-ready. The research also captures trends around cloud-native application adoption, preferred cloud platforms, prevalent commercial constructs, and industry-specific use cases across enterprises. Scope Industry: cloud-native application services Sources: data from Everest Group’s annual RFI process for 2020, interactions with leading cloud-native application service providers, client reference checks, and a detailed analysis of the cloud-native application services market Contents This research analyzes the evolving dynamics of the cloud-native application services market, including enterprise demand themes, consumption patterns, and evolving priorities. We have also studied certain areas that need enterprise attention and key tenets responsible for the successful execution of application strategy. Membership(s) Application Services Sourcing and Vendor Management
  • Accelerator

    Feb. 23, 2021
    Application services encompasses multiple services across the traditional application life cycle and DevOps, including application development (build), run, quality assurance, and modernization/transformation services. This category strategy template is ready to use, offering editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for application services. The template can be customized by category managers with internal category information, such as spend, suppliers, and subcategory overview. The category manager can also use industry and market insights provided in this template to build a strong supply base understanding. A category strategy’s goal is to create an action plan for effective category management, and this template provides the requisite tools, frameworks, and information to create a robust strategy. Best-in-class procurement organizations effectively leverage such tools and techniques to drive continuous improvements in their categories. Scope All industries and geographies Category in focus: application services Contents In this category strategy, we provide templates based on a four-step process to assist in the creation of a category strategy: Define internal needs: defining category maturity and objectives, creating a buyer profile to gauge the current state of the supply base and predict future demand, and total cost modeling Understand the market: building an understanding of the industry and supply base by evaluating aspects such as market trends, key suppliers, major delivery locations, pricing trends, performance benchmarks, and category risks Determine sourcing strategy: deciding between an in-house versus outsourced model for the category and identifying best practices and value levers to drive category efficiency Create action plan: identifying and prioritizing projects and driving them toward execution
  • State of the Market

    Sep. 17, 2021
    Enterprises have not focused on application management as a source of digital transformation but as a means to achieve cost savings and run the business. However, as they scale their digital transformation initiatives, they struggle to align their application management portfolios to achieve the intended business outcomes. In this research, Everest Group has enhanced its earlier Business Value Orchestrator (BVO) platform in light of changing business and technology priorities. We recommend that enterprises build a seamless layer of integration, analytics, and business value across their Site Reliability Engineering (SRE), hyper automation, and newer sourcing models. This will need enterprises to invest in next-generation BVO The next-generation BVO goes beyond traditional data aggregation models to build actionable insights. It also brings other IT organizations outside application management to create business value. This report will help enterprises understand how they can transform their application management functions to align with digital initiatives. The research also captures trends for overall IT services markets and application services deals for 2020. Scope All geographies and industries Market segment: application services Sources leveraged: Ongoing interactions with enterprises, year-round tracking of technology vendors and service providers, Everest Group Transaction Intelligence Database, analyst inputs, and other publicly available sources Contents In this research, we recommend a pragmatic method and framework for enterprises to transformation their application management strategies to drive digital transformation. In particular, we focus on: The overall information technology services market size and growth Next-generation application management and its role in digital transformation Key trends in the application services market, including bundling, sources of opportunity, deal details, and scope of services Key buyer adoption trends in application services Membership(s) Application Services Sourcing and Vendor Management
  • State of the Market

    Dec. 10, 2021
    Low-code platforms solve the great divide between unrelenting business needs and restricted IT bandwidth to deliver. However, as with any technology, enterprises need to use them wisely to derive maximum value. The low-code adoption journey has just started for enterprises, and successful enterprise-grade adoption depends on selecting the right platform for the right use case, keeping in mind the cost and benefits of adoption. The pandemic and the subsequent emergence of remote working models have paved the way for low-code adoption, and the market is likely to continue to grow at a staggering rate of 24-26% in the medium term. Notably, low code is transforming software development in numerous ways. It has increased the number of applications that exist globally, and, over the next four to five years, 60% of all applications will be developed using low-code platforms. Low code enables analysts at every level to create real-time solutions, not just impacting them individually, but their teams and overall organizations. This advantage, along with the availability of traditional developers and IT to fill in gaps in cases where there are no APIs or plug-ins available, is a recipe for success. Scope All industries and geographies Market segment: application services Sources leveraged: analyst inputs, Everest Group research (spanning recruiters, industry experts, and industry associations), ongoing interactions with enterprises and providers, and publicly available secondary data sources Contents In this report, we study the following topics: Low-code application development – overview and architecture Global low-code development platforms state of the market Enterprise journey in low-code adoption Low-code business use cases Membership(s) Application Services Sourcing and Vendor Management