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  • Innovation Watch

    Nov. 03, 2025
    Procurement teams seek to streamline sourcing and broader procurement to boost efficiency and value capture in the face of the various challenges such as macroeconomic uncertainties, supply chain volatilities, and geopolitical shocks that enterprises face today. Agentic AI, a configurable layer of autonomous agents, now makes it possible to generate content, derive insights, collaborate with humans-in-the-loop, invoke tools and APIs, and execute decisions end-to-end. Applied across S2P, agentic AI can triage intake, identify and qualify suppliers, assemble events and documentation, administer and monitor events, analyze proposals, support negotiation and awards, resolve PO/invoice exceptions with autonomous three-way match and fraud checks, enable guided tail-spend buying, and continuously sense third-party, ESG, and compliance risks. In this report, we examine agentic AI applications built for procurement and present detailed provider profiles, analyzing capabilities across procurement activities. The report is designed for procurement teams seeking to optimize sourcing and procurement through agentic AI by clarifying where to start and which solutions best fit their operating context.
  • Category Strategy Templates

    Oct. 17, 2025
    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In the face of emerging agentic AI use cases and ongoing uncertainties, life sciences enterprises are accelerating IT adoption, embracing cloud migration, AI/ML for drug discovery, digital twins for manufacturing, IoT for supply chain visibility, and cybersecurity for connected devices. Commercial functions are projected to see the fastest growth (~7% CAGR, 2025-27), while clinical development is expected to grow at 6.0-6.5% CAGR. These trends reflect not only sector-wide digital transformation but also rising momentum in AI adoption. This report equips buyers of life sciences IT services with the market intelligence required to design informed category strategies. It delivers in-depth insights into industry trends, supplier landscapes, pricing structures, and category management best practices. The market intelligence report should be used in tandem with Everest Group’s ready-to-use category strategy tool kit, which helps conduct a thorough internal assessment of the category. Together, the report and the tool kit allow category managers to integrate and align evolving market dynamics with internal priorities, driving effective, actionable, and future-ready category strategies. The report offers detailed coverage of the following areas: Evolving supplier landscape Technology trends and market dynamics Pricing trends and cost structures Insights on key strategic considerations for category managers, including risk factors, supplier diversity, and location-specific insights
  • Accelerator

    Aug. 13, 2025
    The Supplier Risk Assessment Questionnaire is a strategic toolkit designed to help organizations evaluate the resilience and risk posture of their third-party suppliers amid increasing geopolitical uncertainty and operational disruptions. It is centered on two core risk dimensions: Business Continuity Planning (BCP) and geopolitical resilience. The questionnaire is structured to collect actionable insights from suppliers in a clear and organized format. The toolkit is meant to be distributed by clients to their suppliers during elevated regional or global risk, such as conflicts, sanctions, or infrastructure instability. It helps assess how such risks may impact service delivery, staffing, supply chains, or regulatory compliance. It is intended to serve as a diagnostic tool and to initiate transparency and risk mitigation planning between clients and suppliers.
  • Webinar

    July 03, 2025
    Procurement leaders are navigating an increasingly complex landscape, marked by heightened demands for cost efficiency, sustainability, and risk mitigation. Traditional automation tools are no longer sufficient to meet these challenges. Enter Agentic AI – a transformative technology characterized by autonomous decision-making capabilities that can revolutionize procurement processes. In this webinar, our experts Bhanushee Malhotra, Prateek Singh, and Amit Lad delved into the concept of Agentic AI within procurement. This webinar explored the technological landscape, functionalities, and transformative impact of Agentic AI across various procurement processes. Attendees gained clarity on Agentic AI’s role, potential benefits, and key considerations for successful implementation. What questions did the webinar answer for the participants? What is Agentic AI, and how does it differ from traditional procurement automation tools? Which procurement processes are most suitable for Agentic AI adoption? What are the various Agentic AI use cases currently offered by procurement technology providers? What are the essential functionalities and capabilities to look for in AI agents within procurement solutions?
  • Viewpoint

    June 18, 2025
    This Viewpoint provides a structured framework for retained organizations to manage outsourcing partnerships effectively. As enterprises increasingly rely on third-party providers to achieve scale, efficiency, and access to specialized expertise, internal oversight teams must ensure that provider relationships remain aligned with business objectives and deliver long-term value. The report focuses on how retained organizations can design and implement robust governance structures, define clear roles and responsibilities, and apply performance monitoring mechanisms. It addresses key areas such as contract oversight, service-level adherence, escalation protocols, compliance management, and transition planning. A real-world case example illustrates how a leading enterprise successfully applied a three-tier governance model and engagement cadence to resolve challenges, strengthen accountability, and improve outcomes. This guide supports sourcing, vendor management, and operational leaders in strengthening internal capabilities to manage outsourcing environments with clarity, consistency, and a strategic focus.
  • Viewpoint

    June 06, 2025
    Procurement leaders today face multifaceted challenges marked by macroeconomic uncertainties, geopolitical turmoil, evolving regulations, cost pressures, and supply chain volatility. Amid these challenges, they are expected to optimize savings, manage supplier risks, ensure compliance, and meet sustainability goals – all while constrained by fragmented, reactive legacy systems. These legacy procurement systems fall short, often leading to reactive decisions, poor visibility, compliance lapses, and operational inefficiencies. This Viewpoint introduces Systems of Execution (SoE) as the next evolution for procurement: an intelligent, autonomous decision-execution framework orchestrating AI agents and operating seamlessly across the Source-to-Pay (S2P) value chain. By overlaying and embedding SoE capabilities into existing systems, procurement organizations can shift from static, reactive processes to dynamic, proactive workflows, enabling an intelligent, autonomous, agile, and execution-oriented procurement ecosystem. Scope All industries and geographies Contents In this report, we explore: SoE-led procurement transformation Functional transformation across the S2P value chain An implementation roadmap for procurement Strategic considerations for chief procurement officers
  • Webinar

    April 22, 2025
    In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance talent availability, supply risk, and costs. Watch Everest Group’s experts as they broke down the latest market dynamics, explored shoring strategies, and uncovered the opportunities hidden in emerging locations. Whether you’re looking to diversify your delivery mix to eliminate concentration risks or optimize your sourcing portfolio for talent availability, this webinar will equip you with the strategic insights needed to refine your location strategy and maintain a competitive edge. What questions did the webinar answer? What are the key considerations for sourcing leaders to optimize their outsourcing locations selection framework? Going into 2025, what location-related developments and trends should be on your radar? How can sourcing and VMO leaders create a future-ready shoring model?
  • Category Strategy Templates

    March 24, 2025
    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In this report, we offer a comprehensive, ready-to-use toolkit for category managers, procurement and sourcing professionals, and CPOs. The report provides structured frameworks for internal category assessments and effective category strategy development. With these editable frameworks and category-specific market intelligence reports, category managers can align category strategies with internal priorities and external market trends. Scope All industries and geographies Contents In this report, we: Suggest editable frameworks for internal state assessment of the category Recommend a structured approach to develop a robust category strategy
  • Thematic Report

    Jan. 27, 2025
    In 2025, businesses navigate an increasingly complex global landscape with challenging dualities. They must balance sustainability with rapid generative AI advances, weigh immediate RoI against long-term investments, and manage the tension between localization and globalization. These dualities appear in global service decision-making, where enterprises must choose between building or buying, handling tasks in-house or outsourcing, operating onshore or offshore, and selecting long-term or short-term deals. Successfully managing these competing priorities is essential to thrive in an ever-evolving business environment. This webinar, based on Everest Group’s annual Key Priorities Study, explores how global services leaders are addressing these tough choices. This report will offer Sourcing and Vendor Management (SVM) leaders the insights to make more informed sourcing decisions, ensuring their organizations remain resilient, competitive, and positioned for long-term success. Scope All industries and geographies This research leverages insights from Everest Group’s annual survey, Mapping the Next: Key Priorities for 2025 Contents In this report, we examine: Trends that will shape the global IT-BP services market in 2025 Global IT-BP services market outlook for 2025 Digital services and next-generation capabilities that are expected to be in demand in 2025 Membership(s) Market Vista™ Sourcing and Vendor Management
  • Thematic Report

    Jan. 13, 2025
    Enterprises are increasingly adopting advanced tools for supplier risk management to gain greater visibility into risk factors, ensure compliance with regulatory standards, and proactively mitigate supplier-related risks. These technology tools, with their precision, efficiency, and responsiveness, significantly enhance risk management activities across the supplier base. The market report offers several solutions, including best-of-breed tools and comprehensive source-to-pay and source-to-contract suite providers. These solutions offer varying customizability and configurability levels and, thus, capabilities and functionality. However, enterprises often struggle to effectively navigate this vast landscape to select, implement, and optimize these solutions. In this report, we examine supplier risk management technology solutions and the AI-driven sourcing technology landscape. The report highlights AI’s role in enabling informed decision-making for supplier risk management and adopting relevant tools and technologies. Scope All industries and geographies This research leverages our interactions with nine leading supplier risk management technology providers worldwide Contents In this report, we: Examine adoption drivers for supplier risk management tools Assess technology providers’ capabilities Analyze provider profiles Membership(s) Procurement and Supply Chain Sourcing and Vendor Management