Enterprises are actively embracing cloud services to drive growth, improve customer experience, and boost efficiency. The shift in cloud investments has transitioned from digital enablement to concentrating on business growth and value creation. Enterprises are adopting multicloud and hybrid cloud strategies to optimize revenue-generation prospects, favoring best-of-breed offerings from hyperscalers to align with their business objectives. AWS is emerging as a favored cloud services provider due to its robust IaaS capabilities, adeptness in transforming complex workloads, and comprehensive data services. Its position in the cloud provider landscape is further strengthened by its commitment to innovation, distinct partnership ecosystem, and dedicated AWS marketplace. Across industries, enterprises are adopting AWS to enhance customer experience and harness AI/ML and data analytics effectively. In this report, we provide an overview of the AWS services market, including trends, demand drivers, and key enterprise considerations. The report also outlines AWS services engagement characteristics and delves into top differentiators and key enablers to optimize the advantages of AWS adoption within enterprises. Scope All industries and geographies The analysis is based on Everest Group’s annual RFI process, interactions with leading cloud service providers, client reference checks, enterprise interactions, and an ongoing analysis of the AWS services market Contents In this report, we examine: The trends, demand drivers, and key enterprise concerns in the global AWS services market Top AWS differentiators and success enablers Enterprise strategies to optimize their AWS adoption Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management

The market sentiment for 2023 is being shaped by the fear of macroeconomic uncertainties that may impact the business environment. Despite the cost pressures that enterprises are likely to face, they remain optimistic about driving growth in this age of continuous disruption. This cautious optimism is expected to drive their IT transformation initiatives, which will help them stay competitive in the market. To sustain their operations in this era of enhanced return on investment scrutiny, enterprises will need to double down their efforts across value-generating levers, such as cloud computing, to maximize value. They will also be re-evaluating their investments across different technology areas and deprioritizing certain next-generation technologies that do not add value. Furthermore, the talent development landscape is undergoing a shift, with the talent war entering a cooling-off period. As enterprises focus on optimizing their IT talent spend, they are likely to prioritize the upskilling and nurturing of their existing talent. In this report, we provide a comprehensive view of the trends that are expected to drive decision-making in 2023. It will cover various aspects such as key technology bets, the cooling talent war, and expected changes to the sourcing ecosystem. The report will enable enterprises to make informed decisions, navigate through the uncertainties of the business environment, and capitalize on growth opportunities. Scope Services: IT All industries and geographies Contents In this report, we: Present the outlook and priorities for 2023 Examine the top business IT services challenges and priorities that enterprise are likely to face in 2023 Discuss the key themes that will drive decision-making during these uncertain times Evaluate the expected changes to provider portfolios and provider-related challenges and priorities Membership(s) Application Services Artificial Intelligence (AI) Banking and Financial Services Information Technology Clinical Development Technology Cloud and Infrastructure Services Cybersecurity Data & Analytics Digital Services Digital Workplace Engineering Services Healthcare Payer and Provider Information Technology Insurance Information Technology Life Sciences Information Technology

Enterprises are increasingly adopting public cloud due to improved hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Google Cloud Platform (GCP) continues to differentiate itself in this regard through its unique offerings of multi-cloud, open-source technology, and workload portability. Integrated delivery and effective management of blended capabilities across core infrastructure, cloud applications, and data on cloud have become vital requirements as businesses migrate to public cloud. Enterprises are seeking SIs across the cloud journey life cycle that offer consulting, infrastructure design/build, cloud modernization, and cloud operating services for individual hyperscaler portfolio segments. At the same time, SIs are investing in a joint go-to-market approach, GCP-specific organization structure, talent development roadmap, GCP-specific solutions and IP, and co-innovation activities with Professional Services Organizations (PSOs) to serve enterprise demands. SIs have also been making organic and inorganic investments to achieve GCP accreditations and competencies. This compendium provides detailed profiles of 26 SIs featured on the System Integration (SI) Capabilities on Google Cloud Platform (GCP) PEAK Matrix® Assessment 2022. Each profile offers a comprehensive view of the GCP SI’s vision and strategy, scope of services offered, enterprise adoption, investments, partnerships, case studies, innovative solutions, and strengths and limitations. The compendium will enable providers to benchmark their capabilities against their peers, while enterprises will be able to assess the providers based on their desired set of capabilities. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading GCP SIs, client reference checks, and ongoing analysis of the GCP services market Contents In this report, we evaluate 26 GCP SI profiles and provide the following details: A summary dashboard – market impact and vision and capabilities assessment Key strengths and limitations of SIs A general overview of the provider’s GCP services business – vision, scope of services offered, and adoption across enterprise segments and geographies Key GCP services case studies An overview of the provider’s GCP services investments, key solutions, and partnerships Membership (s) Cloud and Infrastructure Services Sourcing and Vendor Management

Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Google Cloud Platform (GCP) continues to differentiate itself in this regard through its unique offerings of multi-cloud, open-source technology, and workload portability. Integrated delivery and effective management of blended capabilities across core infrastructure, cloud applications, and data on cloud have become vital requirements as businesses migrate to public cloud. Enterprises are seeking SIs across the cloud journey life cycle that offer consulting, infrastructure design/build, cloud modernization, and cloud operating services for individual hyperscaler portfolio segments. Simultaneously, SIs are investing in a joint go-to-market approach, GCP-specific organization structure, talent development roadmap, GCP-specific solutions and IP, and co-innovation activities with Professional Services Organizations (PSOs) to serve enterprise demands. SIs have also been making organic and inorganic investments to achieve GCP accreditations and competencies. In this research, we present detailed assessments of 26 SIs featured on Everest Group’s SI Capabilities on GCP Services PEAK Matrix® and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading GCP SIs, client reference checks, and ongoing analysis of the Google Cloud services market Contents In this PEAK Matrix® assessment, we: Examine the market impact and vision & capability of 26 SIs focused on Google Cloud services Study each provider’s strengths and limitations Evaluate enterprise sourcing considerations Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management

Europe and the UK (among other major markets) are increasingly looking at the sovereignty and environmental sustainability of their cloud transformations. Sovereign cloud initiatives have been accelerated by cybersecurity concerns from the Russian invasion of Ukraine and ongoing programs such as GAIA-X and Cloud de confiance in France, while sustainability and the carbon footprint of digital transformation initiatives are now a board-level agenda. Based on Everest Group’s close tracking of the Europe and UK technology landscape, this webinar focused on how organisations in this region are embracing sovereignty and sustainability and the opportunities that exist for technology and service providers. Questions that the webinar has answered for the participants? How are organisations in Europe and the UK embracing sovereignty and sustainability as a part of their cloud transformation? What are the critical investment areas and key challenges faced in this journey? What opportunities exist for technology and service providers? How will this ecosystem evolve as we approach a recession?

Enterprises are growingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Azure continues to enjoy significant enterprise mindshare and is experiencing increased adoption as the preferred public cloud partner, rapidly closing the gap with AWS. With more enterprises embarking on their public cloud transformation journeys, they are looking for strong SI capabilities across the entire cloud journey life cycle, including consulting, infrastructure design/build, cloud modernization, and cloud operate services, for individual hyperscaler portfolio segments. SIs are investing in an industry-cloud-focused joint go-to-market strategy with Azure, an Azure-specific organization structure, Azure-focused solutions and IP, and co-innovation activities to serve enterprise demands. In this research, we present detailed profiles of 31 SIs featured on the System Integration Capabilities on Microsoft Azure PEAK Matrix® Assessment 2022. Each profile offers a comprehensive picture of the Microsoft Azure SI’s vision and strategy, scope of services offered, enterprise adoption, investments, partnerships, case studies, innovative solutions, as well as strengths and limitations. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading Azure SIs, client reference checks, and an ongoing analysis of the Azure cloud services market Contents This report features 31 Microsoft Azure service provider profiles, each of which includes: A summary dashboard – market impact as well as vision and capability assessment Strengths and limitations of the SI A general overview of the provider’s Microsoft Azure services business – vision, scope of services offered, and adoption across enterprise segments and geographies Key Microsoft Azure services case studies An overview of the integrator’s Microsoft Azure services investments, key solutions, and partnerships Membership (s) Cloud and Infrastructure Services Sourcing and Vendor Management

Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Amazon Web Services (AWS) dominates the overall public cloud market as it focuses on strengthening capabilities and embedding innovation across portfolio segments spanning infrastructure, platform, data, and next-generation services. Enterprises are looking for strong SI capabilities across the entire life cycle of the cloud journey, including consulting, infrastructure design/build, cloud modernization, and cloud operate services, for individual hyperscaler portfolio segments. SIs are investing in a joint go-to-market approach, an AWS-specific organization structure, talent development roadmaps, AWS-specific solutions and IP, and co-innovation activities to serve enterprise demands. There has been an uptick in both organic and inorganic investments among SIs to gain AWS accreditations and competencies. In this research, we present detailed profiles of 29 SIs featured on the System Integration Capabilities on AWS PEAK Matrix® Assessment 2022. Each profile offers a comprehensive picture of the AWS SI’s vision and strategy, scope of services offered, enterprise adoption, investments, partnerships, case studies, innovative solutions, and strengths and limitations. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading AWS SIs, client reference checks, and an ongoing analysis of the AWS cloud services market Contents This report features 29 AWS service provider profiles, each of which includes: A summary dashboard – market impact and vision and capability assessment Strengths and limitations of the SI A general overview of the provider’s AWS services business – vision, scope of services offered, and adoption across enterprise segments and geographies Key AWS services case studies An overview of the integrator’s AWS services investments, key solutions, and partnerships Membership (s) Cloud and Infrastructure Services Sourcing and Vendor Management

Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Azure continues to enjoy significant enterprise mindshare and is experiencing increased adoption as the preferred public cloud partner, rapidly closing the gap with AWS. With more enterprises embarking on their public cloud transformation journeys, they are looking for strong SI capabilities across the entire cloud journey life cycle, including consulting, infrastructure design/build, cloud modernization, and cloud operate services, for individual hyperscaler portfolio segments. SIs are investing in an industry-cloud-focused joint go-to-market strategy with Azure, an Azure-specific organization structure, Azure-focused solutions and IP, and co-innovation activities to serve enterprise demands. In this research, we present detailed profiles of 31 SIs featured on the System Integration Capabilities on Microsoft Azure PEAK Matrix® Assessment 2022. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading Azure SIs, client reference checks, and an ongoing analysis of the Azure cloud services market Contents In this PEAK Matrix® assessment, we: Examine the market impact and vision & capability of 31 SIs focused on Azure cloud services Study each provider’s strengths and limitations Evaluate enterprise sourcing considerations Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management

Enterprises are increasingly adopting the public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Amazon Web Services (AWS) dominates the overall public cloud market while focusing on strengthening capabilities and embedding innovation across portfolio segments spanning infrastructure, platform, data, and next-generation services. Enterprises are looking for strong SI capabilities across the entire life cycle of the cloud journey, including consulting, infrastructure design/build, cloud modernization, and cloud operate services, for individual hyperscaler portfolio segments. SIs are investing in a joint go-to-market approach, an AWS-specific organization structure, talent development roadmaps, AWS-specific solutions and IP, and co-innovation activities to serve enterprise demands. There has been an uptick in both organic and inorganic investments among SIs to gain AWS accreditations and competencies. In this research, we present detailed profiles of 29 SIs featured on the System Integration Capabilities on AWS PEAK Matrix® Assessment 2022. Scope All industries and geographies The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading AWS SIs, client reference checks, and an ongoing analysis of the AWS cloud services market Contents In this PEAK Matrix® assessment, we: Examine the market impact and vision & capability of 29 SIs focused on AWS cloud services/li> Study each provider’s strengths and limitations Evaluate enterprise sourcing considerations Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management

The COVID-19 pandemic has expedited the pace of digital transformation and cloud adoption among enterprises. Enterprises are no longer looking at the cloud from a cost-savings perspective but considering it as an investment that drives value for their businesses. North America-based enterprises expect services beyond the cloud, characterized by a customer experience-centric design, business-led transformation, and code-based infrastructure. They prefer hybrid and multi-cloud environments for complex workloads supported by agile and DevOps-based delivery. Providers are expected to assist enterprises in their end-to-end cloud adoption journeys across cloud consulting, infrastructure design/build, modernization, private cloud hosting, cloud operations, and cloud security services. In this research, we present detailed assessments of 29 providers featured on Everest Group’s Cloud Services PEAK Matrix® – North America and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the mainframe service provider’s vision and strategy, scope of services offered, enterprise adoption, investments, partnerships, case studies, innovative solutions, and strengths and limitations. Scope All industries in North America The assessment is based on Everest Group’s annual RFI process considering investments made through November 2021, interactions with leading cloud service providers, client reference checks, and an ongoing analysis of the cloud services market Contents This report features 29 mainframe service provider profiles, each of which includes: A summary dashboard – market impact and vision and capability assessment Provider strengths and limitations An overview of the provider’s mainframe services business – vision, scope of services offered, and adoption across enterprise segments and geographies Case studies An overview of the provider’s cloud services investments, key solutions, and partnerships Membership(s) Cloud and Infrastructure Services Sourcing and Vendor Management