Driving connected experiences at the digital workplace has become a top IT priority for enterprises, with the ever-increasing need to ensure seamless information sharing across people, devices, and functions to improve business performance and employee experience. At the same time, driving connected experiences requires enterprises to redefine their approaches toward people, processes, and technologies. In this report, we explore the technological aspect of the digital workplace and how various start-up service providers are helping enterprises achieve connected experiences. Start-ups have started playing a key role in connected experience by focusing on both the employee’s user and human attributes to drive superior user experience and innovation. Enterprises benefit from the start-ups’ capabilities across Augmented Reality (AR) / Virtual Reality (VR), immersive collaboration, artificial intelligence, and machine learning. With enormous investments from venture capitalists, partnerships with large established players, and acquisitions by technology majors, connected workplace start-ups are fast becoming a part of the mainstream digital workplace services landscape. In this research, we assess digital workplace start-ups, focusing on their innovations, growth stories, and market impact. We present detailed profiles of 20 digital workplace start-ups – which are driving connected experiences through intelligent search, smart conferencing, smart workplace operations, and extended reality (AR/VR/MR) solutions. Each profile provides a comprehensive picture of the start-up’s technological capabilities, market growth, and perceived investor confidence. Scope In this report, we assess digital workplace start-ups, focusing on their innovations, growth stories, and market impact. We present detailed profiles of 20 digital workplace start-ups driving connected experiences through intelligent search, smart conferencing, smart workplace operations, and XR-based support. Each start-up profile provides a comprehensive picture of its technology capabilities, market growth, and perceived investor confidence. Our assessment is based on secondary research & analysis, interaction with digital workplace service providers and enterprises. Contents The report covers the following topics: Current state of the digital workplace market and the role of digital workplace start-ups Overview of engagement models between start-ups and ecosystem players and funding trends Key focus areas of digital workplace start-ups driving connected workplace experiences Assessment and detailed profiles of 20 digital workplace start-ups across intelligent search, smart conferencing, smart workplace operation, and XR-based support Membership(s) Cloud & Infrastructure Services

In today’s world of continuously evolving technology landscape and intensifying competition, Research and Development (R&D) activities are playing an increasingly significant role than ever before for businesses to stay innovative, sustainable, and ready for the challenges of future. The global spend on R&D activities grew at a Compound Annual Growth Rate (CAGR) of ~3.5% during 2010-2017. The widespread proliferation of software across verticals is leading to a shift in “core vs. context” for enterprises and is driving enterprise R&D investments in new areas beyond conventional investments for product development and upgrades. Themes such as Artificial Intelligence (AI), Internet of Things (IoT), Machine to Machine (M2M) communication, Augmented Reality (AR) / Virtual Reality (VR), and Blockchain are finding use-cases across verticals and are enabling enterprises to innovate on both products and services while also realizing operational efficiencies. At the same time, industry-specific technology themes such as 5G, Software-Defined Everything (SDx), electric automotive powertrains, and additive manufacturing are also gaining significant traction. In this research, Everest Group assesses the R&D expenditure across key industries in terms of growth trends and key technology themes driving enterprise spend. It also provides enterprise-level insights for leading R&D spenders in terms of their R&D spend growth, R&D intensity (R&D spend as a percentage of revenue), and key focus areas and investments. Scope of this report Services: Additive manufacturing Geography: Global Contents The research covers the following topics: Engineering Research & Development (ER&D) trends across seven industries, based on the top 200 companies Details of ER&D spend, R&D spend intensity, and R&D efficiency for the top 30 enterprises Analysis of ER&D spend priorities for top 10 ER&D spending enterprises The path ahead for E&D activities and implications for engineering service providers Membership(s) Engineering Services

Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make clear, effective decisions suited to their focus region. SCOPE Outsourcing transaction trends GIC developments for buyers in the region Service provider activity and deal information CONTENTS The Q2 2016 Buyer Geography Trends report for US and Canada includes data and insights, specific to this region spanning across Overall trends in outsourcing transactions Outsourcing transaction activity by process, subprocess, and industry vertical Global In-house Center (GIC) market overview including recent set-ups, expansion, and divestitures Transaction activity by service providers and service provider market share Significant deals signed by leading companies

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q2 2016 Industry Trends report for Telecom includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q2 2016 Industry Trends report for Technology includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q2 2016 Industry Trends report for Public Sector includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q2 2016 Industry Trends report for Healthcare includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies

The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information on transaction activities, Global In-house Center (GIC) developments, service providers’ market shares, and key outsourcing transactions specific to particular industries. SCOPE Outsourcing transaction trends GIC market overview Service provider activity and deal information CONTENTS The Q2 2016 Industry Trends report for Energy & Utilities (E&U) includes data and insights specific to this industry spanning: Outsourcing transaction trends by function, geography, and subvertical Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals) GIC market assessment including recent set-ups, expansions, and divestitures Transaction activity by service provider and service provider market share Significant deals signed by leading companies

Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make clear, effective decisions suited to their focus region. SCOPE Outsourcing transaction trends GIC developments for buyers in the region Service provider activity and deal information CONTENTS The Q2 2016 Buyer Geography Trends report for Rest of World includes data and insights, specific to this region spanning across Overall trends in outsourcing transactions Outsourcing transaction activity by process, subprocess, and industry vertical Global In-house Center (GIC) market overview including recent set-ups, expansion, and divestitures Transaction activity by service providers and service provider market share Significant deals signed by leading companies

Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make clear, effective decisions suited to their focus region. SCOPE Outsourcing transaction trends GIC developments for buyers in the region Service provider activity and deal information CONTENTS The Q2 2016 Buyer Geography Trends report for Europe includes data and insights, specific to this region spanning across Overall trends in outsourcing transactions Outsourcing transaction activity by process, subprocess, and industry vertical Global In-house Center (GIC) market overview including recent set-ups, expansion, and divestitures Transaction activity by service providers and service provider market share Significant deals signed by leading companies