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  • Nov. 03, 2025
    Procurement teams seek to streamline sourcing and broader procurement to boost efficiency and value capture in the face of the various challenges such as macroeconomic uncertainties, supply chain volatilities, and geopolitical shocks that enterprises face today. Agentic AI, a configurable layer of autonomous agents, now makes it possible to generate content, derive insights, collaborate with humans-in-the-loop, invoke tools and APIs, and execute decisions end-to-end. Applied across S2P, agentic AI can triage intake, identify and qualify suppliers, assemble events and documentation, administer and monitor events, analyze proposals, support negotiation and awards, resolve PO/invoice exceptions with autonomous three-way match and fraud checks, enable guided tail-spend buying, and continuously sense third-party, ESG, and compliance risks. In this report, we examine agentic AI applications built for procurement and present detailed provider profiles, analyzing capabilities across procurement activities. The report is designed for procurement teams seeking to optimize sourcing and procurement through agentic AI by clarifying where to start and which solutions best fit their operating context.
  • Oct. 17, 2025
    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In the face of emerging agentic AI use cases and ongoing uncertainties, life sciences enterprises are accelerating IT adoption, embracing cloud migration, AI/ML for drug discovery, digital twins for manufacturing, IoT for supply chain visibility, and cybersecurity for connected devices. Commercial functions are projected to see the fastest growth (~7% CAGR, 2025-27), while clinical development is expected to grow at 6.0-6.5% CAGR. These trends reflect not only sector-wide digital transformation but also rising momentum in AI adoption. This report equips buyers of life sciences IT services with the market intelligence required to design informed category strategies. It delivers in-depth insights into industry trends, supplier landscapes, pricing structures, and category management best practices. The market intelligence report should be used in tandem with Everest Group’s ready-to-use category strategy tool kit, which helps conduct a thorough internal assessment of the category. Together, the report and the tool kit allow category managers to integrate and align evolving market dynamics with internal priorities, driving effective, actionable, and future-ready category strategies. The report offers detailed coverage of the following areas: Evolving supplier landscape Technology trends and market dynamics Pricing trends and cost structures Insights on key strategic considerations for category managers, including risk factors, supplier diversity, and location-specific insights
  • Aug. 28, 2025
    Persistent economic uncertainty, geopolitical instability, and intensifying regulatory demands are ongoing pressure points for outsourcing leaders, particularly when it comes to supplier strategies. This webinar explored the key 2025 trends shaping how organizations are optimizing outsourcing partner portfolios across IT, engineering, and BPO services. Organizations are no longer asking if their supplier strategy needs to change—they’re asking how fast they can make improvements. With volatile cost structures, talent shortages, rising nationalism and trade barriers, and intensified scrutiny on ESG performance, sourcing leaders need to make supplier decisions that address risk without compromising productivity or value. Attendees gained insights on how to balance cost efficiency, mitigate supply-side risk, boost innovation, and build resilience—crucial ingredients for staying competitive in today’s shifting global landscape. The immediate takeaway will be actionable insights to evolve your supplier portfolio strategy and avoid disruption.
  • Aug. 13, 2025
    The Supplier Risk Assessment Questionnaire is a strategic toolkit designed to help organizations evaluate the resilience and risk posture of their third-party suppliers amid increasing geopolitical uncertainty and operational disruptions. It is centered on two core risk dimensions: Business Continuity Planning (BCP) and geopolitical resilience. The questionnaire is structured to collect actionable insights from suppliers in a clear and organized format. The toolkit is meant to be distributed by clients to their suppliers during elevated regional or global risk, such as conflicts, sanctions, or infrastructure instability. It helps assess how such risks may impact service delivery, staffing, supply chains, or regulatory compliance. It is intended to serve as a diagnostic tool and to initiate transparency and risk mitigation planning between clients and suppliers.
  • July 10, 2025
    As IT procurement becomes vital to enabling agile, cost-effective digital transformation, enterprises are re-evaluating how they source technology. Traditional procurement processes struggle with extended cycles, poor provider governance, and limited alignment to cloud-native spend models. Cloud marketplaces are emerging as a strategic procurement channel, offering faster vendor onboarding, dynamic pricing, streamlined license management, and increased spending visibility. In this report, we examine how enterprises can leverage hyperscaler cloud marketplaces, such as AWS Marketplace, Azure Marketplace, and Google Cloud Marketplace, to unlock financial and operational value across procurement, governance, and partner management. It outlines the marketplace features that enable faster deployment, better control, and enhanced committed cloud spend use. The report also offers strategic recommendations for aligning procurement strategies with marketplace capabilities and maximizing value through private offers, curated partner solutions, and co-sell models involving Independent Software Vendor(ISVs) and providers.
  • June 18, 2025
    This Viewpoint provides a structured framework for retained organizations to manage outsourcing partnerships effectively. As enterprises increasingly rely on third-party providers to achieve scale, efficiency, and access to specialized expertise, internal oversight teams must ensure that provider relationships remain aligned with business objectives and deliver long-term value. The report focuses on how retained organizations can design and implement robust governance structures, define clear roles and responsibilities, and apply performance monitoring mechanisms. It addresses key areas such as contract oversight, service-level adherence, escalation protocols, compliance management, and transition planning. A real-world case example illustrates how a leading enterprise successfully applied a three-tier governance model and engagement cadence to resolve challenges, strengthen accountability, and improve outcomes. This guide supports sourcing, vendor management, and operational leaders in strengthening internal capabilities to manage outsourcing environments with clarity, consistency, and a strategic focus.
  • June 06, 2025
    Procurement leaders today face multifaceted challenges marked by macroeconomic uncertainties, geopolitical turmoil, evolving regulations, cost pressures, and supply chain volatility. Amid these challenges, they are expected to optimize savings, manage supplier risks, ensure compliance, and meet sustainability goals – all while constrained by fragmented, reactive legacy systems. These legacy procurement systems fall short, often leading to reactive decisions, poor visibility, compliance lapses, and operational inefficiencies. This Viewpoint introduces Systems of Execution (SoE) as the next evolution for procurement: an intelligent, autonomous decision-execution framework orchestrating AI agents and operating seamlessly across the Source-to-Pay (S2P) value chain. By overlaying and embedding SoE capabilities into existing systems, procurement organizations can shift from static, reactive processes to dynamic, proactive workflows, enabling an intelligent, autonomous, agile, and execution-oriented procurement ecosystem. Scope All industries and geographies Contents In this report, we explore: SoE-led procurement transformation Functional transformation across the S2P value chain An implementation roadmap for procurement Strategic considerations for chief procurement officers
  • May 08, 2025
    As the outsourcing landscape evolves amid economic uncertainty, geopolitical changes, shifting buyer priorities, and rapid technological disruption, service providers must stay ahead of the curve to identify where the next wave of growth will come from. In this webinar, Everest Group experts unpacked key trends shaping the future of outsourcing. Backed by deep market data and analysis, the session explored how providers can navigate uncertainty, adapt to buyer behavior changes, and identify new pockets of growth. Attendees gained a clear view of market dynamics and walked away with practical insights to shape their growth strategies and stay ahead in an increasingly competitive landscape. What questions did the webinar answer? What’s changing in the global outsourcing industry, and how will it shape the future outlook? How is buyer behavior expected to change? How can providers maximize growth in a constrained environment? What are the emerging growth pockets?
  • March 24, 2025
    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In this report, we offer a comprehensive, ready-to-use toolkit for category managers, procurement and sourcing professionals, and CPOs. The report provides structured frameworks for internal category assessments and effective category strategy development. With these editable frameworks and category-specific market intelligence reports, category managers can align category strategies with internal priorities and external market trends. Scope All industries and geographies Contents In this report, we: Suggest editable frameworks for internal state assessment of the category Recommend a structured approach to develop a robust category strategy
  • March 03, 2025
    The procurement landscape is evolving rapidly due to macroeconomic pressures, increasing cost constraints, sustainability mandates, and regulatory complexities. Procurement leaders must navigate these challenges while ensuring operational efficiency, mitigating risks, and complying with regulations. However, siloed processes, disjointed technology ecosystems, and the lack of stakeholder visibility hinder procurement effectiveness. Procurement orchestration solutions offer a strategic approach to integrating procurement processes, unifying data, and enabling seamless collaboration between procurement and other business functions. These functions include finance, legal, and IT. Leveraging AI, generative AI, Natural Language Processing (NLP), Machine Learning (ML), advanced workflow automation, and analytics, these solutions enhance visibility, enforce compliance, and drive cost efficiencies. In this report, we analyze procurement orchestration technology, highlighting its role in optimizing procurement workflows, enhancing stakeholder collaboration, and ensuring compliance. The report explores key market trends, adoption drivers, core solution components, and key considerations for selecting orchestration solutions. It assesses leading technology providers and demonstrates successful use cases across organizations. This report equips procurement leaders with essential insights to evaluate, implement, and maximize their procurement orchestration solutions’ value. Scope All industries and geographies Contents In this report, we provide: Assess key providers’ procurement orchestration solutions Evaluate market trends and imperatives shaping the procurement orchestration landscape Analyze use cases, highlighting their implementation and business impact Membership(s) Procurement and Supply Chain Sourcing and Vendor Management