The global Recruitment Process Outsourcing (RPO) market in 2024 remained subdued amid ongoing macroeconomic uncertainty, creating a difficult operating environment for both enterprises and providers. RPO providers faced another year of muted demand for their services and stepped up by providing tailored and customized services to address the need for greater agility. They also invested in technology advances to support their clients in emerging needs for skills-based recruitment and generative AI. Consulting and value-added services gained utmost importance as buyers looked to their RPO providers to help them navigate the volatile environment through strategic workforce planning, upskilling/reskilling, skills advisory, and graduate and early careers hiring. In this report, we examine the RPO provider landscape and assess 31 providers featured in Everest Group’s Recruitment Process Outsourcing (RPO) PEAK Matrix® Assessment 2025 – Global. Additionally, the report provides an overview of the market and analyzes providers’ differentiation areas. The research will enable buyers to select the best-fit provider for their needs and empower providers to benchmark themselves against their peers. Scope All industries and geographies This report includes third-party RPO deals, excluding shared services or global business services This report examines over 6,700 multi-process RPO deals as of 2024, each involving a minimum of two recruitment processes Contents In this report, we: Examine the RPO providers’ landscape Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Assess providers’ overall RPO capabilities across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy

Following post-pandemic growth, the global Recruitment Process Outsourcing (RPO) market sharply declined in late 2022, driven by macroeconomic factors, geopolitical tensions, and industrial instability. This slowdown continued into 2024, prompting workforce strategy realignments. The recruitment industry is being reshaped by shifting buyer expectations, a growing focus on comprehensive talent management, and the rising prominence of skills-based hiring. To meet increasingly strategic business needs, RPO providers are enhancing their capabilities and offering specialized services such as consulting, employer branding, market intelligence, internal mobility, and skills-based hiring solutions. As buyer preferences evolve and RPO engagements become more complex, providers are refining their technology ecosystems, introducing cutting-edge solutions in AI, automation, generative AI, and advanced analytics. In this report, we track developments across the RPO industry in 2023 and also examine the regional market dynamics, adoption characteristics, uncertainties associated with 2024, outlook for 2025, and future industry trends. Scope This report draws insights from active RPO deals in 2023 – across geographies, industries, and job families – that meet the following criteria: All industries Geographies: global, North America, EMEA, and Asia Pacific Third-party RPO deals, excluding shared services or global business services (GBS) Over 6,400 multi-process RPO deals active as of 2023, each involving a minimum of two recruitment processes Contents In this report, we examine: RPO market dynamics RPO adoption characteristics Key investment areas to keep up with the market 2024’s market uncertainties and outlook for 2025 Membership(s) Recruitment Sourcing and Vendor Management

Recruitment Process Outsourcing (RPO) is gaining worldwide adoption, driving the demand for regional expertise and consistent delivery across geographies. Amid volatile market conditions in 2023, enterprises sought flexibility, adaptability, and scalability from their RPO providers. Regional domain expertise, augmented by technology and a consultative approach, was key to delivering maximum value. Recruitment Process Outsourcing (RPO) – Service Provider Compendium 2024 offers detailed and fact-based snapshots of 36 RPO service providers. Each profile offers a comprehensive view of the provider’s service offerings, scale of operations, recent developments and investments, technology solutions, major clients served, and delivery locations. This compendium will enable providers to benchmark their capabilities against their peers, while buyers will be able to assess the providers based on their specific capabilities. Scope Industry: RPO Geography: Global Contents In this report, we examine 36 RPO providers profiles and include the following: RPO services suite and scale of operations: leadership, services suite, RPO delivery, RPO technology FTEs, major clients, and recent investments and developments RPO portfolio: RPO hires by geography, job family, buyer industry, and buyer size RPO technology and value-added offerings: partnership and proprietary capabilities in RPO-related technology and value-added offerings Global RPO locations: details of key locations worldwide Membership(s) Recruitment Sourcing and Vendor Management

As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing. Amid volatile market conditions in 2023, enterprises looked for flexibility, adaptability, and scalability from their RPO providers. Regional domain expertise, augmented by technology and a consultative approach, was key to delivering maximum value. In this report, we examine the RPO provider landscape and assess over 50 providers featured in Everest Group’s RPO Services PEAK Matrix® Assessment 2024 – North America, EMEA, and Asia Pacific. The research will enable buyers to select best-fit providers for their needs and allow providers to benchmark themselves against the competition. Scope All industries and North America, EMEA, and Asia Pacific This report includes third-party RPO deals, excluding shared services or global business services The assessment examines over 6,400 multi-process RPO deals as of 2023, each involving a minimum of two recruitment processes Contents In this report, we: Examine the RPO provider landscape Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Assess the providers’ RPO capabilities across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy Membership(s) Recruitment Sourcing and Vendor Management

In 2023, enterprises faced significant business and talent uncertainties, prompting them to rely on Recruitment Process Outsourcing (RPO) providers to manage their talent needs. Despite a slowdown in hiring in key markets and geographies, RPO providers innovated to provide clients with more agile and flexible models. They also focused on expanding their technology and consulting offerings, strengthening their position as strategic partners for enterprises. In this report, we examine the RPO provider landscape and assess 32 providers featured in the Everest Group’s Recruitment Process Outsourcing (RPO) PEAK Matrix® Assessment 2024. Additionally, the report provides an overview of the market and analyzes providers’ differentiation areas. The research will enable buyers to select the best-fit provider for their needs and empower providers to benchmark themselves against their competition. Scope All industries and geographies This report includes third-party RPO deals, excluding shared services or Global Business Services (GBS) This report examines over 6,400 multi-process RPO deals as of 2023, each involving a minimum of two recruitment processes Contents In this report, we: Examine the RPO providers’ landscape Position the providers on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants Assess providers’ overall RPO capability across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy Membership(s) Recruitment Sourcing and Vendor Management

Recruitment Process Outsourcing (RPO) – Service Provider Compendium 2023 provides highly accurate, comprehensive, and fact-based snapshots of 35 RPO service providers. Each profile offers a comprehensive view of the provider’s service offerings, scale of operations, recent developments and investments, technology solutions, major clients served, and delivery locations. Additionally, each profile specifies the provider’s position on Everest Group’s PEAK Matrix® and offers an insightful analysis of its capabilities. The compendium will enable providers to benchmark their capabilities against their peers, while buyers will be able to assess the providers based on the desired set of capabilities. Scope Industry: RPO Geography: Global, North America, EMEA, and Asia Pacific Contents This report examines 35 RPO service provider profiles and includes: RPO services suite and scale of operations: leadership, services suite, RPO delivery, RPO technology FTEs, and recent developments RPO client portfolio: major clients, recently announced contracts, and RPO hires split by geography, industry, and buyer size Global RPO delivery locations: details of key delivery locations worldwide Detailed assessment of RPO capabilities: market success, delivery capability assessment, and each provider’s strengths and limitations Membership(s) Recruitment Sourcing and Vendor Management