The Rise of Smart Digital Workers – Robotic Process Automation (RPA) State of the Market Report 2023
State of the Market Report

4 Jan 2023
by Amardeep Modi, Harpreet Makan, Ashwin Ambala, Kumaraguru Gowridharan

In recent years, enterprise adoption of automation technologies has been on the rise and Robotic Process Automation (RPA), a key enabler of enterprise automation, has captured the attention of many organizations. The RPA market is experiencing a steady growth as organizations across industries and geographies adopt RPA solutions to succeed in the post-pandemic era.

RPA provides a host of benefits to enterprises, including cost savings, improved operational efficiencies, and enhanced customer and employee experiences. RPA solutions are evolving in terms of their product features, deployment options, product architecture, training and support, partner ecosystem, and commercial models. However, to achieve the desired benefits of automation, it is vital for enterprises to select the best-fit RPA provider for their needs.

In this report, we provide accurate, comprehensive, and fact-based snapshots of the RPA market and analyze it across various dimensions such as market size and adoption trends, buyer expectations, key barriers to RPA adoption and best practices, solution characteristics, product capabilities and trends, RPA market competitive landscape, and outlook for 2023-24.

Scope

  • All industries and geographies
  • RPA products sold on license, irrespective of any ongoing business or IT process outsourcing or managed services

Contents

In this report, we study:

  • RPA market size and adoption trends
  • Buyer expectations
  • Key barriers to adoption and best practices
  • RPA solution characteristics
  • RPA product capabilities and trends
  • RPA market competitive landscape
  • Outlook for 2023-24

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management

 

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