Navigating Through Turmoil: Growth Opportunities for the Insurance Industry in Times of Recession
Viewpoint

1 May 2023
by Manu Aggarwal, Suman Upardrasta, Abhi Kothari, Abhimanyu Awasthi

The turbulent global economic environment has raised concerns about rising inflation, COVID-related reconciliations, evolving fiscal and monetary policies across regions, the war in Ukraine, and supply chain hurdles, among other issues. In this scenario, insurers face the risk of rising claim expenses, decreased solvency, changes in reserving patterns, and various operational barriers. To sustain and scale businesses, insurers must modify their underwriting and pricing strategies, improve operational flexibility and resilience, manage product portfolios, and mitigate exposure.

In this viewpoint, we provide directional guidance to insurers and Business Process Services (BPS) providers on navigating this period of economic uncertainty. The report also offers an overview of the pressing recessionary variables that may impact the operations of any insurance enterprise/provider and provides recommendations on how to navigate challenges across any of those fronts.

Scope

  • Industry: Insurance
  • Geography: global
  • Service: insurance BPS

Contents

In this study, we:

  • Describe key recessionary variables that may impact the operations of insurance enterprises/providers
  • Analyze the impact and consequences for each line of business on a product-wise basis
  • Assess the implications and outcomes across BPS providers resulting from an economic slowdown
  • List the best practices for developing a sustainable strategy in a turbulent economic scenario

Membership(s)

Insurance Business Process

Sourcing and Vendor Management

 

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