This Virtual Roundtable Discussion Summary is available only to GBS / Shared Services Excellence members. For information on membership, please contact us

Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network with colleagues in other organizations on hot industry topics or particularly challenging issues of the day.

In this virtual roundtable, Everest Group experts and our participants discussed ideas and broke down the components of an effective CoE, examining its role, focus areas, governance mechanisms, typical challenges, market success stories, and steps to take to build a successful CoE.