Life Sciences Commercial Services Specialists PEAK Matrix® Assessment 2022
PEAK Matrix® Report

17 Dec 2021
by Nitish Mittal, Chunky Satija, Durga Ambati, Rohit K.

Global service providers, including the likes of Accenture, Cognizant, and TCS, have traditionally dominated the life sciences IT services space. However, in the past few years, the life sciences IT services supply ecosystem has evolved, with many small and midsize providers establishing themselves as specialists in life sciences IT services and gaining a strong foothold in the market. In fact, a few of these providers have started challenging the front-runners directly, while others are creating a niche for themselves and operating in specific pockets.

Everest Group’s Life Sciences Commercial Services Specialists PEAK Matrix® Assessment 2021 evaluates IT services specialists operating in the commercial landscape and examines their key offerings, differentiators, challenges, and outlook for these providers. These service providers are mapped on the Everest Group PEAK Matrix®, a composite index of distinct metrics related to a provider’s capability and market impact, and classified as Leaders, Major Contenders, and Aspirants in the space.

The study will enable buyers to select the right-fit provider per their needs, while providers will be able to benchmark themselves against competitors.

Scope

  • Industry: life sciences
  • Geography: global

In this research, we study IT service providers focused on commercial services (such as data management, marketing effectiveness, sales force engagement, patient and provider engagement, and platform services) and those deriving 40% or more of their revenues from the life sciences commercial business

Contents

This report studies:

  • The landscape of life sciences commercial services specialists
  • Assessment of service providers on several capability and market success-related dimensions
  • Enterprise sourcing considerations, highlighting the strengths and limitations of each service provider

Membership(s)

Life Sciences Information Technology

Sourcing and Vendor Management

 

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