Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make clear, effective decisions suited to their focus region.
Scope
Outsourcing transaction trends
GIC market overview
Service provider activity and deal information
Contents
The Q4 2016 Industry Trends report for Government Sector includes data and insights, specific to this region spanning across:
Outsourcing transaction trends by function, geography, and subvertical
Outsourcing transaction activities by process and subprocesses, and type of deal (new and restructured/renewals)
GIC market assessment including recent set-ups, expansions, and divestitures
Transaction activity by service provider and service provider market share
Insights from our research reveal that almost 50% of the enterprises are dissatisfied with their service providers, whose average performance score as strategic partners is merely 5 on 10. Whereas service providers meet the technical requirements…
