Workday HCM IT Services – PEAK Matrix™ Assessment and Market Trends – Workday: Redefining HR for Digital Transformation

30 Jun 2017
by Chirajeet Sengupta, Yugal Joshi

As enterprises aim to achieve agility, flexibility & mobility, and optimize cost, SaaS-based solutions have witnessed rapid adoption across industries, geographies, and enterprise functions. Modernization of employee experience and management is considered vital for enterprises’ digital transformation and is leading to an exponential growth of SaaS-based Human Capital Management (HCM) platform providers.

Many enterprises are replacing their existing HCM platforms and legacy systems in favour of Workday, making it one of the fastest growing SaaS-based HCM platforms. This success can be attributed to three differentiators of Workday – a customer-centric product positioning, extensive partner ecosystem, and continuous investments in innovation.

In this research, we present a benchmarking assessment of 10 leading Workday IT service providers plotted on the proprietary Everest Group PEAK Matrix, along with their detailed profiles. Each service provider profile comprises details of service capabilities, scale of operations, and domain investments.

Scope of the analysis:

This research also captures fact-based trends impacting the Workday HCM IT services market and provides an assessment of HCM service providers / system integrators that are involved in delivering Workday services such as consulting, implementation, and maintenance/support.

This report provides an assessment of IT service providers that provide Workday IT services. It includes the following providers: Accenture, Alight Solution, Deloitte, everBe, Hexaware, IBM, Mercer, NGA HR, OneSource Virtual, and PwC.

Contents

The research focuses on Workday HCM IT services and includes:

  • Overview of the services market and key trends
  • PEAK Matrix assessment of 10 leading Workday HCM IT service providers
  • Service provider profiles covering the following aspects:
    • Overview of the provider’s Workday services business – scale, overall portfolio of services, and relative focus across service lines & geographies
    • Assessment of the provider’s services delivery capability, domain investments, and key solutions

Everest Group has a complimentary four-page PEAK Matrix preview document for this service provider landscape report.

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