The Asia Pacific region accounts for the highest share of global IT services delivery. While IT services delivery in the region has traditionally been centered predominantly in India, companies have shown increased interest in exploring alternative locations such as the Philippines, China, Malaysia, Singapore, and even destinations such as Sri Lanka and Vietnam. In addition to lower costs than onshore U.S. and Europe, each of these locations have a unique value proposition, making them attractive choices for setting up alternative delivery centers / regional hubs for IT operations.
This report assesses the key drivers for IT service delivery from the Asia Pacific region. It also aims to assist companies in selecting IT services delivery location in the Asia Pacific region (beyond India) by evaluating location proposition on talent, cost, and risks.
Scope of report
IT Application, development and maintenance (ADM) delivery from in-house centers as well as third-party service providers from locations in Asia Pacific
Key location categories and associated trade-offs
Assessment of select cities for delivery center set up across the following dimensions – operating cost, entry-level talent availability, experienced resources, and operating/business environment risks
Contents
This report shares Everest Group’s perspective on increasing offshoring of IT services in the Asia Pacific region (beyond India).
Key topics covered are:
Key factors driving offshoring in Asia Pacific countries beyond India
Country profiles for different locations including:
Trends in IT services delivery
Value proposition for offshoring of IT and digital services
Detailed assessment of locations on following parameters:
Cost of operation
Availability of entry-level graduate talent
Market maturity and competitive intensity
Business and operating environment risks
Best-fit location options on the basis of talent availability, scalability, access to niche skills, and desired cost profile
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