Automation Playbook for Healthcare Payers: The Ultimate Guide to the Next Big Treasure Hunt

21 Apr 2017
by Abhishek Singh, Jimit Arora, Nitish Mittal

The healthcare payer market is currently undergoing through a state of turbulence owing to regulatory uncertainty, fast-changing consumer dynamics, and tight competition. They are struggling to balance the dual mandate of cost containment and growth. Additionally, they face talent issues and a cluttered technology real estate. Automation technologies are expected to solve the issues of cost optimization, burden of IT legacy, and talent management.

In this market report, we analyze the key drivers behind automation adoption, market size & growth of payer IT automation market, evolution of automation, building blocks of automation, adoption trends, and opportunity assessment by healthcare payer value chain, IT Services (ITS), and Business Process Services (BPS). The report also charts out automation amenability for various processes within the healthcare payer value chain and technology services.

This report is structured across three key sections, covering business case for automation, opportunity assessment, and implications for service providers and payers.

  • Payer IT automation: business case for automation
    • Cost takeout
    • Burden of legacy
    • Talent issues
    • Key takeaways
  • Payer IT automation: opportunity assessment
    • Payer automation market – size and growth
    • Evolution of automation
    • Building blocks of automation
    • Adoption trends in automation
    • Automation in the payer value chain
    • Automation in Information Technology Services (ITS)
    • Automation in Business Process Services (BPS)
  • Implications for service providers and payers

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Healthcare & Life Sciences IT Outsourcing

 

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