With growing business complexity and a challenging global environment, organizations need a smart and reliable O2C process. Organizations currently face multitude of challenges in their O2C processes, such as incomplete customer data, frequent invoicing disputes, and inefficient order management, among others.
In this report, we examine how organizations can leverage some of the key technological capabilities and best practices such as advanced analytics, data management, tools such as automation, reporting, mobility, cognitive, blockchain and BPaaS solutions, to transition towards an overall smarter O2C process.
